Hambrook Meadows

Broad Road, Hambrook, Chichester PO18 8RF
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9.8 15 Reviews
  • Hambrook Meadows, Chichester
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Care Provided by Hambrook Meadows

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 19 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Hambrook Care Ltd
  • Person in charge
  • Tracey Watts (Manager)
  • Admission Criteria
    • Private and NHs referrals
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013

Funding & Fees Guide for Hambrook Meadows

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000

  • optional hairdresser and chiropodist available not included in fee
  • (these prices are only a guideline, please contact Hambrook Meadows to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors welcome, protected meals times.


  • Parking

  • Car park to front of the Home


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Hambrook Meadows Reviews (15)

9.8

Hambrook Meadows has a Review Score of 9.8 (9.769) out of 10, based on 9 reviews in the last 2 years. Over all time Hambrook Meadows has 15 reviews.

Overall Experience

  • 13
  • 2
  • 0
  • 0
  • 0

Date Published

15
0
0
9
6

Review from Susan D (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to live with my husband and I at home when we realised she could no longer look after herself. After 6 years I realised we had a major decision to make as we could no longer cope. After visiting several residential homes a neighbour recommended Hambrook and my problem was instantly resolved,
from our first visit it was clear.
The staff were friendly and open, the building and facilities were homely, clean and comfortable, we had a choice of rooms and could take many personal items to make Mum feel at home.
The medical care was professional and organised due wholly to the fantastic staff and management.
We are always made welcome to visit, even back in the concerning times of the pandemic.
I would totally recommend Hambrook with no concerns at all, to anyone who finds themselves in my position.

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Review from Diane M (Sister of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident in this excellent care home for two years plus. The home is spotlessly clean, the meals are appetizing and nutritious, and his room is always kept tidy and inviting.
The staff are of a very high calibre, always friendly, caring and sympathetic to all of his needs. The
management keeps me fully informed of any medical conditions that arise and things that he may want, and they go out of their way to put on small events that help keep the residents interested and content.
In summary, a first-rate care home that looks after my brother with kindness, care and compassion.

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Review from Amanda B (Daughter-in-law of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel my mother-in-law has accepted the fact she now needs to be in a care home due to mobility issues and Hambrook Meadows is doing their utmost to make her experience as positive as possible. We are now more relaxed knowing she has proper care.

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Review from Andrew F (Son-in-law of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel blessed to have found Hambrook Meadows!
The care is first class... the staff are all lovely... the manager is simply amazing.
We have friends with their own elderly loved ones in various care homes, and we hear some less than flattering testimonials... nothing really awful, but still enough
to make the resident periodically uncomfortable.
Hand on heart, we have never had cause for concern at Hambrook Meadows, and it has to be said, for a good deal less than a lot of people are paying for care in this area.
The place is clean, the food is good, the quirks of the individual residents are catered for as much as possible, the care and love shown to residents is heart-warming, the communication with the family is superb, and as a visitor, you always feel that you are welcome.

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Review from Jane T (Niece of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hambrook Meadows is the best care home I have had experience of, and that is amongst many.
It is a lovely, friendly and caring place that looks after all residents with the utmost care, respect and compassion.
It has a family feel about it, and the staff are always welcoming.
Communication is
informative and welcome.
I could not recommend Hambrook more highly.

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Review from Sarah R (Daughter of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hambrook Meadows is a real home-from-home. Mum feels safe and cared for and is very happy there. Nothing is too much trouble for the amazing staff. Staff stay here so you always see familiar faces when you visit, and staff are very well qualified. They know every resident extremely well, noting their
likes/dislikes as well as hobbies and interests. They provide a variety of activities to keep the residents engaged and as active as they can. They provide home-cooked meals daily and take account of all dietary needs/allergies, etc. The communication between staff and families of residents is excellent, and we are kept up to date with newsletters as well as photos. Not only is it a wonderful home that looks after the residents exceptionally well, but they also look after their families by taking away the stress and worry of caring for a loved one with complex needs. I couldn’t wish for my mum to be anywhere else, and I am so pleased she is living there. It is a very special, unique home.

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Review from Rachel D (Daughter of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hambrook Meadows is a fantastic care home. The staff are lovely and always go above and beyond to make sure the residents are well cared for. My mum is so happy there, as she feels safe and so well cared for. I cannot fault the care given to her from when she moved there a few years ago, particularly
over Covid. A lot of the staff have been there a while, so it is nice to see familiar faces when visiting. The home has a lovely, welcoming feel to it, and you can tell that all the residents are well cared for. Mum is so happy there she has even suggested that my sister and I put our names down to live there!

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Review from Stephanie P (Daughter of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Hambrook Meadows for seven years, and the care he received has always been excellent. He passed away in September 2023, and the care given to him in his final weeks, and to us as family was outstanding. Nothing was too much trouble for the staff, and we were grateful for
their care and support. Hambrook really is a caring and comfortable place, staffed by a dedicated team of professionals. I don't think we appreciate our care home staff enough. The Hambrook ladies regularly go above and beyond. Thank you.

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Review from Jen C (Daughter of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad came to Hambrook Meadows for what turned out to be the last couple of months of his life. He was able to take all his own furniture and bits into his newly decorated room, and it was very cosy, as he used to say - home from home. Dad was very happy there, he enjoyed the repartee with the staff.
Every
effort was made by the staff to make sure he didn’t want for anything. The family lived a distance away, and there was always someone who would take him to an appointment if we could not get there.
We were always kept up to date with any changes in Dad's condition, and all the staff were very caring and would often go the extra mile.
The support given to the family was amazing - we were all so impressed. No restrictions on visiting times or the number of people allowed in. We were so well looked after on Dad's final day, endless tea, coffee and sandwiches. I think the tears in the eyes of the duty staff said it all; they really do care about the residents.

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Review from Clive C (Son of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident here for 3-years, over which time, she suffered from increasing dementia and reducing mobility. Throughout mum's time at Hambrook Meadows, the manager and her staff looked after my mum with such care and dignity, always treating her as if she were family. Despite the increasing
difficulty with communication and mental function, all the staff were so kind and caring and treated Mum as the lady she once was, never treating her like a child or a burden.
My sister and I are so grateful to the manager and all her staff for the excellent care that they provided, including sitting with her and holding her hand at the end, when we could not be there in time.
Mum really enjoyed her life at Hambrook Meadows because of the level of care, compassion and friendliness provided by all the staff, always going far beyond their duties to take her dog walking or cater for any of her wishes.
My sister and I would both strongly recommend this home to anyone who may be considering using it.

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Review from Brian P (Son of Resident) published on 19 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hambrook Meadows provided Dad with a safe and caring place to live.
Everyone’s different! Staff at the home were able to cater for the ups and downs that are part of getting old, whilst always keeping positive.
For me the realisation that Dad was comfortable,was when he said that Hambrook Meadows
was his home now and that he was happy to be there.

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Review from Paula S (Daughter of Resident) published on 13 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident for nearly 3 years, in all that time he was looked after by the amazing team of staff from the management down to the cook and cleaners. Hambrook is a lovely family-run home where we were always made welcome and Dad was cared for excellently. He was very independent when he
first moved in but as time went on he needed a lot more care and help with washing, dressing and even eating. His room was always kept clean, bed linen changed regularly, his clothes were always ironed and he hardly ever misplaced items. He always looked smart. When he became unsteady on his feet, pressure mats and pads were put in place even in the garden where he loved to be outside as much as he could if the sun was shining. He had trouble swallowing and his diet was catered for by the cook brilliantly who always kept an eye on his weight and the amount he ate. The home is calm and homely with the opportunity to join in activities .i would recommend this lovely place to live.

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Review from Gwynne O (Wife of Resident) published on 21 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard of care for my husband has been excellent. He has considerable problems which have all been dealt with sympathetically and thoughtfully.
The building has its drawbacks and although efforts are made, some parts of it lack modern amenities such as internet access, and adequate showering
facilities.
Other residents are friendly and there is a good, positive and confident atmosphere.

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Review from Ghislaine J (Stepdaughter of Resident) published on 15 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother has Alzheimer’s. When it became necessary for her to move into care, I was very concerned to find the right home for her.
Hambrook Meadows is perfect. It has the atmosphere of a large family house. It is a joy to visit my stepmother. The management and staff are happy, welcoming, approachable
and extremely caring to both visitors and residents. All my stepmother’s needs are taken care of including her perfectly manicured nails and the home-cooked food. She is very happy and I am very happy knowing she is in a safe caring environment.

Reply from Danielle Novell, Manager at Hambrook Meadows

Thank you for your review.


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Review from Jane T (Daughter of Resident) published on 15 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home was recommended by an acquaintance. My mother was living with us and had several respite visits, allowing her to become familiar with the care home and staff. As her dementia became worse, she moved in permanently.
The home was comfortable and homely with 2 cats. There are a varied
range of activities and parties. The home was always clean and fresh as were the residents. Home-cooked food was served.
The staff, from the owners, carers, manager, to cooks, cleaners and hairdresser, were so caring and kind always. We visited on different days and times and were always made welcome.
My mother passed away in January after a very short illness, staff stayed late to be with her. They were such a comfort to Mum and the family at a sad time.
We have popped in several times since and attended the Garden Party, it was lovely to sit and chat with Mum's friends.
The manager and owners run the home with such compassion and professionalism.

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Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Hambrook Meadows is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Hambrook Meadows is calculated as follows: ( (97 Excellents x 5) + (6 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 107 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Hambrook Meadows is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Feb 2020

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Hambrook Meadows

What types of Care is Hambrook Meadows registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hambrook Meadows provide?

Own GP if required is an additional type of care provided.

How many Rooms does Hambrook Meadows have?

There are 19 Single Rooms.

What are the Facilities & Services at Hambrook Meadows?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Hambrook Meadows to the centre of Chichester?

4.7 mile(s) as the crow flies, distance by road may be significantly further.