Hilgay Care Home

Keymer Road, Burgess Hill RH15 0AL
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3 Reviews
  • Hilgay Care Home, Burgess Hill
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Care Provided by Hilgay Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 35 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Hillgay Ltd
  • Person in charge
  • Heidi Garwood (Manager)
  • Admission Criteria
    • Brochure available on request
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is normally plenty of parking at the care home


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Hilgay Care Home Reviews (3)

Over all time Hilgay Care Home has 3 reviews.

Overall Experience

  • 0
  • 2
  • 0
  • 0
  • 1

Date Published

3
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3

Review from Barry O (Son-in-law of Resident) published on 2 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Not well run, bad management, food was not good, lift kept breaking down and mother in law was left in her room because of the lift broken.

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Review from Stella W (Daughter of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the eighteen months my mother has been at Hilgay Care, she has been cared for excellently. When unwell, the home took necessary steps for her wellbeing and always kept me informed.
Staff are brilliant with care and attention and always make me feel welcome when I visit.

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Review from Martin P (Son of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Hilgay is a very caring and homely environment. My mother has been a resident for almost 11 months and has been well looked after.
She is very happy there. Her every need is taken care of with empathy and efficiency.

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Treated with Dignity

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 9 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Hilgay Care Home

What types of Care is Hilgay Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hilgay Care Home provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Hilgay Care Home have?

There are 27 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Hilgay Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hilgay Care Home to the centre of Burgess Hill?

0.4 mile(s) as the crow flies, distance by road may be significantly further.