Lobswood House

15/16 Fitzalan Road, Littlehampton BN17 5JR
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9.8 23 Reviews
  • Lobswood House, Littlehampton
Lobswood House has a warm, home-like interior and a team of caregivers that are highly-suited to the challenges of Alzheimer's care, as well as other forms of dementia and mental health associated with old age.

Daily care plans are set up with security and stability in mind, blending with a thriving activities programme that allows residents to enjoy their personal interests.

Choice and preference is respected and family members are encouraged to feel a part of the service in order to achieve care packages that are satisfying to all parties in the long-term.

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Care Provided by Lobswood House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Stroke
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Victoria Polinag (Registered Manager)
  • Admission Criteria
    • Private Referrals, Social service and NHS referrals
    • Ages 45+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (2)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Lobswood House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £925 – £1,150
    • Self-Funded Residential Dementia Care £925 – £1,150
    • RESPITE Self-Funded Residential Care £925 – £1,150
    • RESPITE Self-Funded Residential Dementia Care £925 – £1,150

  • Fees are based on the needs of the client following assesment
  • (these prices are only a guideline, please contact Lobswood House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has an open visiting policy but ask that visitors respect meal times


Lobswood House Reviews (23)

Total of 23, showing 1-20
9.8

Lobswood House has a Review Score of 9.8 (9.814) out of 10, based on 10 reviews in the last 2 years. Over all time Lobswood House has 23 reviews.

Overall Experience

  • 22
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Date Published

23
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5
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Review from G S (Daughter of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lives in the home and the care and patience of the staff with her has been absolutely brilliant. My mother has complicated dementia needs, yet the staff have been so accommodating and they remain calm at all times, which I am so grateful for. The care team and managers keep me updated at all
times of any significant changes to my mother's medical condition and they have made such efforts behind the scenes in moving my mother's care needs through the NHS and thereby speeding up her medical diagnoses. Thank you to all those at Lobswood House.

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Review from H N (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent 6 wonderful months under the amazing care delivered by the Lobswood House team.
During his time at Lobswood, he would tell me how happy he was and how lovely all the staff were. He really wanted for nothing.
Nothing was ever too much trouble!
Every member of the team went above
and beyond they even took the trouble to make us tea and coffee each time we visited.
His care and needs were their priority, the staff would always keep me up to date on his health if things changed I was confident and very comfortable we had made the right choice with Lobswood.
If there was an olympics for care homes, team Lobswood would be my gold choice every time
Thank you for everything you gave him your best and I will forever be grateful.

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Review from P S (Son of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the care and personal attention is very good. There are no bad smells that I've found in other care homes and cleanliness is good. It's not the poshest looking interiors but it is adequate. The outside space could be better but most elderly don't seem to want to be outside regardless of the
weather, my mum always stays in. Overall, I am very happy with this care home.

Reply from James Muldoon, Ops Manager at Lobswood House

On Behalf of everyone at Lobswood House, I thank you for taking the time to provide a review and for the kind words offered.


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Review from Amanda N (Daughter of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lives in the home, and I couldn't be happier with the service and care my mum receives on a daily basis.
My mum can choose what activities she would like to be involved in (but she is always encouraged if she doesn't feel like it that day)
My mother's room is very accessible for her needs,
and she can make the room as homely as she would like it to be (with personal belongings).

Reply from James Muldoon, Ops Manager at Lobswood House

On behalf of everyone at Lobswood House, we thank you for your kind words and it's our pleasure to look after your mum.


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Review from Laura B (Stepdaughter of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather, aged 97, was moved to Lobswood after an unsatisfactory stay at another care home. We were all anxious, as he was so unwell with many health conditions and was so unhappy at the previous home. However, the manager was very reassuring and he went on to receive the best care possible.
My
stepfather was treated with kindness and dignity. He was kept clean, fed and hydrated, and regularly monitored for his Diabetes and pain, as he had several long-term health conditions and was at end of life. He had a lovely, spacious room, which was kept clean and fresh. They were also kind and professional towards their other residents, many of whom had dementia. The atmosphere was like a family home.
My stepfather sadly passed away in April and the manager and deputy manager attended my stepfather's funeral, which meant a lot to us. They kept in touch with Mum, who is attending an Elvis evening next Saturday. We can't rate Lobswood highly enough.

Reply from James Muldoon, Ops Manager at Lobswood House

On behalf of everyone at Lobswood House, we thank you for your kind words, it means a lot to us.


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Review from D B (Sister of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff at Lobswood House are pleasant and friendly - several of them are excellent. My sister is happy there and feels safe.
I am not sure how many and varied the activities are, as my sister is quite forgetful and doesn't remember what she's been doing. I know some musicians used to come in
regularly and were extremely popular, but I haven't seen them recently. A regular gentle exercise class would be good - but perhaps this happens already.

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Review from Leigh C (Wife of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lobswood House is a very caring home and my husband is well looked after. All the staff are friendly and always helpful. Really impressed with the food, lunches always look delicious the pudding colourful as well. My sister, a retired matron was impressed with the care my husband received from the staff
when she visited last month.

Reply from James Muldoon, Ops Manager at Lobswood House

On behalf of all the team at Lobswood House we thank you for taking the time to review us and for your positive words.


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Review from R B (Husband of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has now been at Lobswood House for six weeks, and I visit her every other day. I know that my wife is very settled there and feels very secure which is a great comfort to me. My experience has been that every thing is very good and I also have been made welcome, therefore I am very happy for
my wife to stay there permanently.

Reply from James Muldoon, Ops Manager at Lobswood House

On behalf of all the team at Lobswood House we thank you for taking the time to review us and for your positive words.


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Review from Julia N (Daughter of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum was placed in Lobswood initially for six weeks respite from May 23 to June 23. This was due to be extended but sadly Mum ended up back in hospital then placed somewhere else on her discharge. We would have liked Mum back at Lobswood. The food is freshly cooked and always very nice. The facility
is clean, bright and airy. Move over the staff, they are outstanding. Mum has Alzheimer’s/Vascular Dementia and can be challenging but she was treated with respect and always looked well looked after. The staff always encouraged Mum to come downstairs and participate in the activities. Mum was happy here. Thank You for looking after our mum and us. They were supportive to the family also at a challenging time.

Reply from James Muldoon, Ops Manager at Lobswood House

Thank you for taking the time to post a review and for all your positive and kind words, these are shared and appreciated by the staff team.


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Review from Terry H (Sister-in-law of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my brother-in-law at Lobswood House in late January 2023 and June 2022 and both times the staff were welcoming and great care was displayed by the staff. It was clear that he was well cared for physically and emotionally.
My husband and I give the wonderful team at Lobswood House in Littlehampton
an A+ rating!
Thank you to the entire staff.

Reply from James Muldoon, Ops Manager at Lobswood House

Thank you so much for your kind words and I will share them with the Team


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Review from L H (Niece of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The way the staff cared for my uncle was outstanding. They were always cheerful and positive, and they developed a warm relationship with him, which he really appreciated. They helped him engage with other residents, which added interest and pleasure to him being there. We were always welcome as visitors.
He often said to us that it was very nice there.

Reply from James Muldoon, Ops Manager at Lobswood House

On behalf of everyone at Lobswood House I would like to thank you for your time in providing us with a lovely review and I will pass it on to the staff


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Review from T P (Friend of Resident) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that the standard of service at Lobswood House is very good indeed.

Reply from James Muldoon, Ops Manager at Lobswood House

We would like to thank you for taking the time to review us and we appreciate your kind thoughts.


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Review from B S (Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff are all very helpful so the care is good. I live in my own room which I am so happy in. I can't ask for any more.

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Review from L C (Daughter of Resident) published on 17 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was transferred to Lobswood House for 6 weeks of respite care from hospital. I was rather apprehensive as I knew nothing about this care home and there was very little online to tell me about it. However, after speaking to the operations director on the phone, my worries were put at ease. It
was clear that the residents and their needs were very important to them. Anytime I called the home, the lovely house manager was more than happy to update me on how Mum was. Nothing was ever too much trouble. Visiting was permitted, initially in the garden pod but soon inside the dining room. Although I did not get to see much of the inside of the home, it was spotlessly clean and fresh smelling. Mum told me that it was constantly being cleaned. The food was good and plentiful according to her and the carers sat with her to make sure she ate enough. I could see from the way the carers were with Mum that they had genuine affection for her. I would definitely recommend Lobswood House.

Reply from James Muldoon, Ops Manager at Lobswood House

On behalf of the staff team, I would like to thank you for such a positive review and we loved looking after your mum and were both sad and pleased to see your mum return home.


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Review from D L (Brother of Resident) published on 8 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had no experience of facilities or activities offered since my brother was too ill to make use of any. The fees, at all care homes, seem excessive but, without knowing its cost or profit being made, one cannot assess the value for money. My overall information of Lobswood House was that the standard
of care and management was excellent and every effort was made to make my brother as comfortable as his condition allowed. As a visitor, I was always made to feel welcome. I had no knowledge of food standards.

Reply from James Muldoon, Ops Manager at Lobswood House

Thank you so much for taking the time to review our care home and we are grateful for your positive comments and recognition of the efforts made by the staff.


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Review from Bernard B (Husband of Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, very kind staff.

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Review from Rosemary Y (Wife of Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in a few homes but Lobswood has been the best, it is bright and airy, friendly and helpful staff. The manager has always been helpful to us when we require respite and any advice.
Would recommend this home to others.

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Review from Clara R (Friend of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When entering this care home it feels very homely and welcoming, everyone makes you feel at home. They are extremely hard working and you notice that. There are good communication skills throughout. Honestly, it's a wonderful care home, the management are amazing, very professional at how they make
the nursing home run smoothly. The care home is a warm environment that works to high standards for dementia care supporting all positive aspects of support and wellbeing for all their clients.

Reply from James Muldoon, Ops Manager at Lobswood House

Thank you Clara for your kind words they will be passed on to the team.


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Review from Eric J (Husband of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are extremely helpful and caring.
My wife does not communicate but since I attend the home on a daily basis I can verify first hand her care.
Management keeps me well informed.

Reply from James Muldoon, Owner at Lobswood House

Thank you Eric for your kind words which will be passed on to the manager and her team.


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Review from Ray D (Husband of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent and the staff efficient, sometimes under difficult circumstances.
The food is excellent and the activities ample.
The home is roomy and clean while the air conditioner does kick in in hot weather.
The management and staff are very friendly.

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Current Review Score: 9.8 (9.814)

Overview of Review Score

The Review Score of 9.8 (9.814) out of 10 for Lobswood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Lobswood House is calculated as follows: ( (100 Excellents x 5) + (14 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 118 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lobswood House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 May 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Lobswood House

What types of Care is Lobswood House registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lobswood House provide?

Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lobswood House have?

There are 22 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Lobswood House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lobswood House to the centre of Littlehampton?

0.2 mile(s) as the crow flies, distance by road may be significantly further.