Hollywynd Rest Home

5-9 St Botolph's Road, Worthing BN11 4JN
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9.8 55 Reviews
  • Hollywynd Rest Home, Worthing
Hollywynd Rest Home is a warm and welcoming care home situated in Worthing, West Sussex. They are proud to provide high-quality residential care to people who require extra support and assistance with their daily living activities.

The friendly and experienced staff are dedicated to providing personalised care that is tailored to meet the unique needs and preferences of each resident. They strive to create a safe and comfortable environment that fosters independence, dignity and respect.

Hollywynd Rest Home offers a range of amenities and services to ensure that residents are comfortable and well-cared for. The home features comfortable, well-appointed living spaces, nutritious meals prepared on-site and a variety of social and recreational activities to keep residents engaged and active.

The team understand that choosing a care home can be a difficult decision, and are committed to providing residents and their families with the information and support they need to make the best decision for their loved ones. They welcome you to visit Hollywynd Rest Home and see first hand what makes the care home such a special and supportive place to call home.

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Care Provided by Hollywynd Rest Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Techcrown Ltd
  • Person in charge
  • Jade Cooper (Manager)
  • Admission Criteria
    • LA, Private, NHS
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Hollywynd Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £1,050 – £1,350

  • Please contact us to discuss your needs. We have a mixture of bedroom types.
  • (these prices are only a guideline, please contact Hollywynd Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park and also road parking (no restrictions)


Hollywynd Rest Home Reviews (55)

Total of 55, showing 1-20
9.8

Hollywynd Rest Home has a Review Score of 9.8 (9.839) out of 10, based on 24 reviews in the last 2 years. Over all time Hollywynd Rest Home has 55 reviews.

Overall Experience

  • 41
  • 12
  • 2
  • 0
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Date Published

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31

Review from T J (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to my mum moving into Hollywynd Rest Home in 2023, she had been in hospital and was suffering with dementia and feelings of loneliness. Since moving into Hollywynd I have noticed a huge improvement in mum's mood. She has a good rapport with the care staff and admin staff, who treat her with dignity
and respect. I couldn't wish for a better place for my mum to live and be looked after. My anxiety and worry has reduced drastically and I can't thank all staff enough for all their hard work.

Reply from Jade Cooper, Registered Home Manager at Hollywynd Rest Home

Thank you for taking your time to leave us such a lovely review. We really appreciate your kind words.


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Review from C A (Granddaughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since my nan arrived, both her and us have always felt very welcome. All the staff are amazing, friendly and caring towards visitors and residents. I feel this environment is very stimulating and has improved my nan's health compared to how it was before she arrived.

Reply from Emma Armstrong, deputy Home Manager at Hollywynd Rest Home

Thank you for taking your time to review us. We really appreciate your kind words.


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Review from M H (Friend of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Hollywynd Rest Home for at least four years and have always been greeted by staff and had a pleasant, warm visit. The friend I visit seems happy and well cared for. In fact, if it were necessary, I would be happy to be here myself.

Reply from Jade Cooper, Registered Home Manager at Hollywynd Rest Home

Thank you for taking your time to review us. We really appreciate your kind words.


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Review from J K (Husband of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very welcoming and cosy environment. Good food, nice ambiance. Staff are very caring and attentive. I visited my wife daily over 5 months and given the pressures the staff were up against, it was impressive how they dealt with it all.

Reply from Jade Cooper, Registered Home Manager at Hollywynd Rest Home

Thank you so much for taking your time to review us and leaving lovely comments.


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Review from D F (Son of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first visit I was impressed by the welcome, the attention to security and the general ambience of a happy environment.
My mother arrived from hospital in a poor state both physically and mentally.
In less than two weeks I have seen such an improvement in her well-being that I would not have
thought possible. Very impressive.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for your kind words and your lovely review.


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Review from Janet E (Daughter of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after with care, understanding and dignity. The staff are professional and always listen. The lovely feeling here is due to the staff working as a team, in fact, I think of them as 'The Hollywynd Family'. They will also have a laugh and joke which I consider important. No regrets
about the choice of care home for Mum.

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Review from Sam F (Daughter of Resident) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely blown away with the care Mum received. The staff were so happy and caring. All the residents' needs were always carefully considered and Mum received the highest standard of care. As soon as Mum was moved to Hollywynd it was clear she was happy and we all felt like part of a huge family.
She loved all the different activities offered and the food was great. I would highly recommend Hollywynd to anyone and, if the need arises, would make it my first choice to use again.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you so much for your lovely review. It means the world to all of us to receive such wonderful feedback.


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Review from Emilia L (Friend of Resident) published on 27 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very welcoming. My friend is very happy, and she is enjoying staying with other residents in communal areas. Always a pleasure to see everyone, with lovely music and a chat in the background.
Thank you to all staff for the hard work and loving attitude.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for your lovely review. Your words mean a lot to us all at Hollywynd.


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Review from K L (Friend of Resident) published on 21 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Hollywynd Rest Home for only a few months, however, I am very pleased with what I see. The staff have a very demanding workload but are always friendly, kind and efficient. The rooms from what I have seen are clean and the whole place gives off a homely ambience. The young lady
who does the entertainment is brilliant. I am nearly always offered a coffee which I really appreciate. Security is very good and the homemade food should be appreciated.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for your lovely review. This means a lot to all of us at Hollywynd.
Kindest Regards


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Review from G F (Partner of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very good.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you so much for your review, we really appreciate it.


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Review from G D (Stepdaughter of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Having made weekly visits to my family member for over two and a half years, I have overall a very positive view of Hollywynd. I find the staff to be cheerful, caring, patient, respectful, hardworking and efficient. Standards of cleanliness are good, the attractive garden is well-tended and the standard
of food is consistently high. In my experience, I find that my family member's requests for attention via the buzzer in his room, have been responded to quickly. Although he has significant needs in terms of personal care, mobility and incontinence, he is clean and the bedsheets are spotless.
Throughout my family member's residency to date, senior staff (manager/deputy manager) maintained good communication via email and responded to my enquiries promptly in a friendly and helpful manner. They are prompt in calling in external services if necessary (GP, district nurses etc). Although the staff are busy, they always make time to update me on information regarding my family member's well-being.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you so much for your lovely review of Hollywynd.


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Review from Michael C (Friend of Resident) published on 25 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, polite, caring, always happy that I visit my friend regularly, clean and helpful, 10/10 easy parking and my friend is happy here. Treat him well, management always have time for me if I have a question, etc.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Dear Michael,
Thank you so much for taking the time to write us a review.
We really appreciate your kind words.


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Review from J C (Brother of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Communication with the home is good, calls are responded to promptly and dealt with well.
Her room is on the ground floor with a window for light and ventilation. She has adequate storage and places for her books and a few ornaments. Furnishings although dated are adequate for her needs and the area
is clean and fresh. She is settled, calm and happy with the staff, food and daily routines.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for taking time to leave a review for us, this is much appreciated.


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Review from P C (Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are marvellous, food is great and my room is fantastic. The garden is lovely, especially in the sunshine. The gardener grows plenty of vegetables and herbs. The home is very clean. I am very well looked after.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for taking the time to review us, and giving us such a lovely review.


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Review from Luke T (Grandson of Resident) published on 29 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan stayed at Hollywynd Rest Home. I was very happy to see her looking so well.
The garden is a lovely sun trap with beautiful flowers.
Everyone looked well cared for and there was a nice feel to the home. Staff very smiley

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Review from Joshua T (Grandson of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan stayed at Hollywynd Rest Home for a short time. While she was there she has been well looked after. She has always been a fussy eater but every meal she ate everything.
She loved having conversations with the staff who are all so friendly. She has a little teddy she likes to carry around and
the staff always made sure she had it with her which meant a lot to her. Thank you.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you so much for taking your time to give us a lovely review.


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Review from I H (Friend of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The atmosphere at Hollywynd Rest Home is always very joyful and happy. The staff are very considerate and caring, it’s lovely to see. All residents seem super well looked after and positive. The home itself is very clean and tidy and there always seems to be an engaging activity for the residents to
partake in!

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you so much for taking your time to give us a lovely review.


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Review from Ian R (Son of Resident) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was quite introverted and seemed sad before she moved to Hollywynd Rest Home earlier this month. After just a few days at Hollywynd. she was back to her usual fun, smiling, laughing self, thanks to the warm welcome she received at Hollywynd, the activities (including a visit from a therapy dog,
which Mum loved) and the comfortable and well-equipped facilities. The staff are fantastic, Mum's room is great and the communal areas, including the garden, are well kept and homely. I could not be happier that Mum has moved to Hollywynd.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you so much for taking the time to write a review for us.


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Review from Peter K (Regular Volunteer) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have the privilege of leading a short church service each month at Hollywynd. I am always impressed by the dedication and care shown by the staff towards the residents. The home is managed efficiently and there are a variety of activities on offer to residents. In particular, the ongoing invitation
for me to offer regular worship at Hollywynd, demonstrates the home's commitment to addressing the spiritual needs of the residents.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you so much for taking the time to give us such a lovely review.


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Review from A M (Power of Attorney of Resident) published on 14 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming on arrival and will show you where you need to go and who you need to see. The resident always looked well cared for and was involved in the activities going on in the home. The staff are always able to answer questions asked about the resident and were very helpful in
assisting us in buying items for her and having them delivered.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

All of us at Hollywynd appreciate your lovely review. Thank you.


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Current Review Score: 9.8 (9.839)

Overview of Review Score

The Review Score of 9.8 (9.839) out of 10 for Hollywynd Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.839 for Hollywynd Rest Home is calculated as follows: ( (241 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 285 Ratings = 4.839

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hollywynd Rest Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

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Jade Cooper

Job Title: Home Manager

Joined: 2021

Jade has been working in the Health and Social care sector for over 10 years and has a wealth of knowledge and experience. Jade is a qualified Care Home Assistant Practitioner (CHAP) and also holds management awards.


"As the manager of Hollywynd, I strongly believe that the service we provide should be one that promotes independence for the people living in the home as well as giving support to their family members and friends.


I feel so blessed as a Manager to have an amazing staff team, as their Leader, I aim for staff to feel empowered and have access to training and support.


Hollywynd is great because of each staff member working together as a team."


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Emma Armstrong

Job Title: Deputy Manager

Joined: 2022

Emma has held senior positions in various care settings for over 15 years and has achieved qualifications and progressed within her career. Emma has studied and gained her Level 5 Health and Social leadership and management qualification.


Emma shares the same values as the Home Manager and is also a Leader of the staff team. Emma is really passionate about person-centered care and ensuring that people accessing the service have a bespoke care package.


Frequently Asked Questions about Hollywynd Rest Home

What types of Care is Hollywynd Rest Home registered for?

Older Person Care, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hollywynd Rest Home provide?

Palliative Care, Day Care, Convalescent Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hollywynd Rest Home have?

There are 34 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Hollywynd Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hollywynd Rest Home to the centre of Worthing?

0.5 mile(s) as the crow flies, distance by road may be significantly further.