Hollywynd Rest Home

5-9 St Botolph's Road, Worthing BN11 4JN
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9.8 55 Reviews
  • Hollywynd Rest Home, Worthing
Hollywynd Rest Home is a warm and welcoming care home situated in Worthing, West Sussex. They are proud to provide high-quality residential care to people who require extra support and assistance with their daily living activities.

The friendly and experienced staff are dedicated to providing personalised care that is tailored to meet the unique needs and preferences of each resident. They strive to create a safe and comfortable environment that fosters independence, dignity and respect.

Hollywynd Rest Home offers a range of amenities and services to ensure that residents are comfortable and well-cared for. The home features comfortable, well-appointed living spaces, nutritious meals prepared on-site and a variety of social and recreational activities to keep residents engaged and active.

The team understand that choosing a care home can be a difficult decision, and are committed to providing residents and their families with the information and support they need to make the best decision for their loved ones. They welcome you to visit Hollywynd Rest Home and see first hand what makes the care home such a special and supportive place to call home.

Show Hollywynd Rest Home on the Map

Care Provided by Hollywynd Rest Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Techcrown Ltd
  • Person in charge
  • Jade Cooper (Manager)
  • Admission Criteria
    • LA, Private, NHS
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Hollywynd Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £1,050 – £1,350

  • Please contact us to discuss your needs. We have a mixture of bedroom types.
  • (these prices are only a guideline, please contact Hollywynd Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park and also road parking (no restrictions)


Hollywynd Rest Home Reviews (55)

Total of 55, showing 21-40
9.8

Hollywynd Rest Home has a Review Score of 9.8 (9.839) out of 10, based on 24 reviews in the last 2 years. Over all time Hollywynd Rest Home has 55 reviews.

Overall Experience

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Date Published

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Review from Alison D (Daughter of Resident) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has taken a few months to move my mother from her previous care home to Hollywynd Rest Home. Throughout the process, the manager of Hollywynd has been extremely approachable and supportive. Mum arrived at the home a couple of weeks ago and I am delighted at how well she has settled. The staff
have been wonderful, welcoming, gentle and kind. The atmosphere there is caring and very warm. Every time I have visited, I am greeted with a friendly face and offered a cup of tea. Nothing is too much for the staff. Mum has looked so much better since her arrival at Hollywynd. Thank you so very much for looking after Mum - you are all fab.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Dear Alison,


Thank you so much for your lovely review. This means so much to us.


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Review from Juliette T (Daughter of Resident) published on 28 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home accommodated an emergency admission for my elderly mum. I’m so grateful, it was like all my worries disappeared instantly after I met the staff, I knew my mum was going to be well cared for.
The atmosphere of the home is lovely. There is a very homely feel and everyone living at Hollywynd
looked comfortable and well. The manager was very helpful and informative, the deputy manager was also very helpful and kind, she took care of my mum as soon as she arrived and made her feel welcome. I think all the staff are amazing individuals and I would strongly recommend the home.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for your kind words, this means a lot all the team at Hollywynd.


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Review from Gary T (Son-in-law of Resident) published on 28 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Manager is pretty good and the staff are amazing. The owners are pretty good as well. It’s a happy place and very well looked after as are all of the residents. Food is very good and the entertainment is pretty good as well.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for your kind words, this means a lot all the team at Hollywynd.


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Review from B C (Resident) published on 28 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The food is always tasty and very good to eat. I look forward to the meals. Staff always kind and helpful.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for your review. I am so pleased to hear that you are happy with the service you're being provided.
Kind regards,


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Review from Janice J (Friend of Resident) published on 1 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always received a warm welcome from the staff and management on arrival at the home and staff have been well informed about the current state of the resident I visit and can answer any queries about her unhesitatingly. The resident always looks well cared for and she is content and settled in
the home. The staff kindly offer a cup of tea to me and the resident when I attend for meetings, taking care to give a warm welcome to visitors. The management are approachable and helpful and show a high level of care for the residents. There are often activities going on when I arrive and residents are generally engaging with what is happening.
The home has a warm comfortable atmosphere - staff and residents alike seem happy and content.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for your kind words. This means so much to us.


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Review from Maria O (Respite Resident) published on 14 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff was absolutely wonderful, helpful, friendly, totally amazing.
The meals were very nice as well with treats.
I only can say good things about this house that was my home and my family for four weeks.
I'm upset to be leaving but I have to do it. I will be in contact with some staff .
I
want to thank you from the bottom of my heart for how you treat me and care.
Thank you so much.
You have to be very proud for the good job that all you do.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for your kind words. We are so pleased you enjoyed your stay here at Hollywynd.
Best wishes.


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Review from Mark H (Son of Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit my mum the staff are always polite and helpful, nothing is too much bother for relatives visiting and residents.
The staff go above and beyond what they have to do and I haven't seen my mum so happy and looking well.

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Review from L M (Friend of Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been warmly welcomed and found Hollywynd to be very clean and comfortable. Usually, there is a cup of tea on offer. The staff are very attentive to residents. When my time comes I would be very happy to live here.

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Review from J H (Daughter-in-law of Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a lovely garden party. All the residents and visitors had a great afternoon.

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Review from Colin C (Son of Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always friendly and helpful. My mother settled in quickly and she is very happy at Hollywynd Residential Home.

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Review from Ron U (Resident) published on 15 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all caring.

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Review from Madeleine L (Daughter of Resident) published on 27 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, patience, energy and humour that I witnessed by all the staff at Hollywynd Residential Home during my father's time there was exemplary. We felt blessed that we had found such a warm, generous home that treated all its residents as family. I will never forget the Friday afternoon with Elvis.
Dad and I laughed and sang and laughed again. Well done all!

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Dear Maddie,
Thank you so much for your kind words, this means so much to us all.


Take Care


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Review from Linda P (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has never been in a care home and she is now 95.
She has been in Hollywynd for 12 weeks and wants to stay.
She says the staff are lovely and has made new friends.
She also enjoys the food very much, nice to see her happy.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for your lovely comments, they are much appreciated.


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Review from Jenny B (Friend of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident in this care home for approximately one month following discharge from hospital. Since her arrival, she has settled quickly and by now is so content she has agreed to sell her bungalow and remain in residence - in fact, she has actually asked to stay on. On visiting her
I have observed that she looks cared for, well dressed and peaceful. I have also noticed that the manager and staff already know about her interests, pattern of life, dietary requirements etc. The home has a variety of activities which provide for her social and spiritual needs.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for your lovely comments.
Kind regards.


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Review from Michael G (Son of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Hollywynd Residential Home since March 2020. It is a lovely care home with great staff. She has mental health issues and can be difficult sometimes but the staff deal with her very well. There are regular entertainers and she gets her hair done every 2 weeks. She has
made lots of friends and really likes being there.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for your lovely comments.


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Review from S W (Friend of Resident) published on 28 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely team! Very caring and helpful. I know that my friend is being cared for so well and feel happy knowing she is safe and looked after. They address any problems or concerning issues very promptly and professionally. I would happily give a 5 out 5 star rating. Thank you Hollywynd Residential
Home.

Reply from Jade Vaughan, Home Manager at Hollywynd Rest Home

Thank you for your lovely comments.
Kind regards.


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Review from Elizabeth B (Wife of Resident) published on 11 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been resident at Hollywynd Residential Home for 10 weeks. During this time, unfortunately, his general health has deteriorated and I cannot thank management and staff enough for their caring attitude, helpfulness and general support they have given me and our family. I am unable to comment
on "activities" because for his own safety my husband is unable to participate.

Reply from Jade Vaughan, Registered Home Manager at Hollywynd Rest Home

Thank you for your kind comments.
Kind regards.


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Review from A W (Friend of Resident) published on 2 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel that my friend has been well cared for with great respect and dignity since becoming a resident of Hollywynd. As a regular visitor, I have always found all members of staff and management very welcoming, friendly and helpful. There is always someone to talk to, to facilitate visits, and it feels
as if nothing is too much trouble. The facilities are always clean and well maintained, and I have no reservations in recommending Hollywynd to any future resident.

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Review from Mervyn P (Son of Resident) published on 17 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is at the care home, she has been looked after for approximately 18 months, where all her care needs have been met. Whenever she has become unwell, the care home has always contacted the allocated family member. My kids have been to see their nan, she has always appeared to be happy and content
with what she is doing. They are always making sure she has got her coffee's when she wishes to have one. My mum is always presentable and how she would be when she was at home. I know she is in a place where she is safe and all aspects of her needs fulfilled. No matter what staff member I come across such as the cleaner, gardener, support worker, management I feel so welcomed. Even with the current situation of COVID-19, nothing has changed in the respect that they give the whole family. I always see my mum every week booked and at a safe distance. Many times, I come away with happy tears, knowing my mum is safe and well. There is not enough words that can be said about the staff, so grateful.

Reply from Diane Denyer, Registered Home Manager at Hollywynd Rest Home

Hollywynd has been so lucky with family members respecting our social distancing. I am so pleased to receive such an excellent review, it is well deserved for all our staff. Thank you.


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Review from D M (Wife of Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care staff very caring and reliable.
My husband always looked clean and tidy.
Requests attended to quickly.
Felt he is in safe hands.

Reply from Diane Denyer, Registered Home Manager at Hollywynd Rest Home

Our resident was only with us a few months, he was a pleasure to look after and his family were extremely supportive.
Thank you.


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Current Review Score: 9.8 (9.839)

Overview of Review Score

The Review Score of 9.8 (9.839) out of 10 for Hollywynd Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.839 for Hollywynd Rest Home is calculated as follows: ( (241 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 285 Ratings = 4.839

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hollywynd Rest Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

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Jade Cooper

Job Title: Home Manager

Joined: 2021

Jade has been working in the Health and Social care sector for over 10 years and has a wealth of knowledge and experience. Jade is a qualified Care Home Assistant Practitioner (CHAP) and also holds management awards.


"As the manager of Hollywynd, I strongly believe that the service we provide should be one that promotes independence for the people living in the home as well as giving support to their family members and friends.


I feel so blessed as a Manager to have an amazing staff team, as their Leader, I aim for staff to feel empowered and have access to training and support.


Hollywynd is great because of each staff member working together as a team."


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Emma Armstrong

Job Title: Deputy Manager

Joined: 2022

Emma has held senior positions in various care settings for over 15 years and has achieved qualifications and progressed within her career. Emma has studied and gained her Level 5 Health and Social leadership and management qualification.


Emma shares the same values as the Home Manager and is also a Leader of the staff team. Emma is really passionate about person-centered care and ensuring that people accessing the service have a bespoke care package.