Hollymead House

3 Downview Road, Felpham, Bognor Regis PO22 8HG
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9.9 44 Reviews
  • Hollymead House, Bognor Regis
Hollymead House has established itself as a leading private provider of residential care to people living in the local area.

Hollymead has a team of well-trained staff, and many of the staff have worked at the home for several years.

The home underwent a refurbishment in 2015, resulting in the home's attractive and luxurious surroundings.

Each day, residents at Hollymead are provided with a quality experience, from the delicious homemade meals to the home's comprehensive entertainment and activity program.

The home enjoys a village location where the local amenities and the seafront with popular promenade are all within walking distance.

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Care Provided by Hollymead House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Mr & Mrs H R and M J Martin
  • Person in charge
  • Malgorzata Kazanowska (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (27)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Hollymead House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,175
    • RESPITE Self-Funded Residential Care £1,100 – £1,175
  • (these prices are only a guideline, please contact Hollymead House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Hollymead House Reviews (44)

Total of 44, showing 1-20
9.9

Hollymead House has a Review Score of 9.9 (9.873) out of 10, based on 16 reviews in the last 2 years. Over all time Hollymead House has 44 reviews.

Overall Experience

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Date Published

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Review from J H (Daughter of Resident) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum came to Hollymead House in June 2024 and passed away peacefully in March.
Mum was always a very sociable person and the staff encouraged her to participate in the activities that took place in the lounge. She enjoyed every moment she spent in the lounge. She loved the food and she certainly
didn't lose her appetite until the very end of her life. Her daily schedule centred around the meal times - even for visitors!
For her 97th birthday in July the home reserved the conservatory for the exclusive use of the family and the staff even made her a lovely birthday cake and sang 'Happy Birthday' to her when they brought the cake in!
At the end of Mum's life the staff went out of their way to make her last days as comfortable and pain free as possible. All the staff showed her the utmost respect and the level of care was exceptional. The family were kept fully informed at all times.
We cannot thank the staff enough - they made our mums final days happy, contented and peaceful.

Reply from malgorzata kazanowska, Manager at Hollymead House

Thank you for the lovely feedback. I am delighted that you are happy with the care Mum was receiving. I have shared this with the team Best wishes


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Review from Mary P (Daughter of Resident) published on 24 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Hollymead House in 2019 after a long stay in hospital. Throughout her stay, the staff have always gone the extra mile to ensure she was happy. When mum arrived she couldn't walk any distance but the staff got her mobile and she continued to be so until a few days before her death at 100!
My mum was a very sociable person and Hollymead allowed her to continue to be so. She enjoyed sitting in the lounge and chatting with the staff and other residents. When it was Mum's 100th birthday the staff ensured that the family celebration went smoothly offering facilities and support thus making it a very special occasion. At the end of Mum's life, the staff were truly amazing not only looking after Mum with such care and respect but also ensuring the whole family were looked after. Their attention to detail was second to none. I cannot thank them enough for making her last days so peaceful and filled with care. It seems so strange not to visit Hollymead as we have for the last five years.

Reply from Malgorzata Kazanowska, Manager at Hollymead House

Thank you very much for your comments, they are greatly appreciated. All our staff give 101% to all our residents, families and professionals who visit Hollymead House.


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Review from T P (Daughter of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for 16 months following a long stay in hospital and was unable to be cared for at home. The staff went above and beyond with the delivery of the care and support for my mother. This care and support wasn't simply to her but also to us as a family.
The level of professionalism
and significant level of expertise in caring for the elderly was just phenomenal and something that we as a family cannot thank them enough.
The environment is calm, clean and a sense of family, something which was important when looking around for a care home.
We cannot fault anything and would recommend this home to anyone.
Thank you for everything.

Reply from malgorzata kazanowska, Manager at Hollymead House

Thank you very much for your comments, they are greatly appreciated. All our staff give 101% to all our residents, families and professionals who visit Hollymead House.


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Review from Simon C (Son of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was not at the care home very long but the service he received, the care, the professionalism of the team and most important of all the smiles on everyone's face both staff and residents were just wonderful.
Cannot praise them enough.

Reply from Malgorzata Kazanowska, Registered Manager at Hollymead House

Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about Hollymead House. The care and services we deliver to our residents and families are extremely important to us so your feedback means a great deal and has been passed on to the team.


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Review from C W (Daughter of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at the home following a long stay in hospital. All the staff showed the greatest of care and understanding as she had several health issues.
The staff were very supportive to my family and went above and beyond on many occasions.
I am very grateful to them for providing my mother
with a friendly and homely environment and treating her with respect and dignity.

Reply from malgorzata kazanowska, Registered Manager at Hollymead House

Thank you so much for your really kind review. This will be passed on to the staff team. Thank you.


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Review from J T (Daughter-in-law of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late mother-in-law lived at Hollymead House for many years. The service, care and attention she received were excellent. The staff are friendly and knowledgeable and were most welcoming when I visited or phoned.
Hollymead House has a beautiful garden which residents and visitors can enjoy with a
conservatory leading out onto the garden.
My mother-in-law enjoyed the high standard of varied meals and homemade cakes and the entertainment that was provided for residents. I would have no hesitation in recommending Hollymead, and wish all the staff well for the future.

Reply from malgorzata kazanowska, Registered Manager at Hollymead House

Thank you so much for your really kind review. This will be passed on to the staff team.


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Review from Robert P (Son of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who sadly died very recently enjoyed four very happy years at Hollymead. My brother and I were very worried about how, at 90, she would cope with this significant change in her life - however, our concerns soon disappeared. Mum took on a new lease of life, socialising with members of staff
and other residents and enjoying the very relaxed atmosphere and positive ethos. She enjoyed the freshly cooked food - her only complaint being that she couldn't eat it all! Her ensuite room was bright and well furnished and with ample space for her own possessions. She was able to decide how she spent her day - in one of the social spaces, outdoors on the well-kept grounds or joining in the activities and entertainment. When she became ill, she received first-class care and attention, with excellent liaison with external medical colleagues. She received round-the-clock attention and care to ensure that she was as comfortable as possible.
I recommend Hollymead unreservedly.

Reply from malgorzata kazanowska, Registered Manager at Hollymead House

Thank you very much for your comments, they are greatly appreciated. All our staff give 101% to all our residents, families and professionals who visit Hollymead House.


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Review from Janis M (Daughter of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The family were all worried when my 96-year-old mum needed extra care and could no longer live alone. We had to move her from Manchester to be closer to me. I spent weeks looking for a care home and as soon as I walked into Hollymead House, I was impressed by the clean, fresh appearance and friendly,
helpful staff. Mum has settled really well and is very happy in her new home. The staff are warm, kind and caring and couldn't have been more welcoming. The food looks delicious and healthy and Mum has got her appetite back and has gained weight. Both the manager and owner are professional but always treat the residents with respect and dignity whilst maintaining a homely atmosphere. I cannot speak more highly of this wonderful care home.

Reply from Malgorzata Kazanowska, Registered Manager at Hollymead House

Thank you for the kind review, we are so glad that your mum settled well in Hollymead House. Thank you.


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Review from L W (Daughter of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a very professional and friendly home visit. I was fortunate to secure Mum a place in Hollymead for three weeks of respite.
I cannot stress enough the attention Mum was given, and the inclusion and friendliness of all the staff.
Hollymead was beautifully furnished and decorated, clean, warm
and welcoming. The food was varied, cooked perfectly and well presented. Overall very good value for money and peace of mind.

Reply from malgorzata kazanowska, Director at Hollymead House

Thank you so much for your really kind review. This will be passed on to the staff team.


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Review from Suzie N (Daughter of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hollymead is the most wonderful residential home, truly a home. The manager and the owner promote high standards within a caring, person-centred environment. The lounges and dining room are spotless and my mother’s room was always beautiful clean and well-kept.
I looked at many homes and I felt as
soon as I visited Hollymead it was head and shoulders above other places and it has always delivered to my very high expectations.
The food is scrumptious, cooked by the in-house team and locally sourced ingredients with homemade cakes in the afternoon.
There is daily entertainment and residents can opt in or out.
The care is person-centred and was flexibly arranged according to Mother's various needs. However, standards and care never slip. Mother regained full continence at Hollymead. The team also knew that Mother responded and worked with some members preferentially and they accommodated that with kindness and understanding.
It has been a joy to have Mother at Hollymead, truly exceptional. Thank you.

Reply from Malgorzata Kazanowska, Director at Hollymead House

Thank you so much for your really kind review. This will be passed on to the staff team.


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Review from J K (Daughter of Resident) published on 1 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent the last 8 months of his life at Hollymead House. The care he experienced was second to none. The staff were efficient, respectful and above all very caring spending time with him and always with a smile.
Everything he needed was taken care of and health concerns were dealt with immediately
with family informed. There was also regular entertainment for all to enjoy. It was a place where family and friends were free to come and go and were always made to feel welcome. We could not have wished for a happier place for him to end his days.

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Review from Gill V (Daughter of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother went into Hollymead House for 9 nights of respite. First time she has been in a care home. She cannot praise the manager and staff enough for all their care and kindness. The food was excellent along with cleanliness. The process and forms were all explained clearly to me and were easy
to complete. Highly recommend Hollymead House and its staff. Thank you for making myself and my stepmother so welcome and comfortable.

Reply from malgorzata kazanowska, Director at Hollymead House

Thank you for the kind review, we are so glad your stepmother was happy with us.


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Review from M W (Resident) assisted by family/friend published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good place to be. Food is good.

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Review from H C (Daughter of Resident) published on 18 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers, management and staff made time to get to know Mum when she moved in.
The care given was so kind, professional and patient.
Mum felt safe and was able to socialise or stay in her own room as she chooses. Lots of effort is made to make this a happy "home from home".
I will be forever
grateful to all at Hollymead for their excellent care of Mum.

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Review from G H (Daughter of Resident) published on 8 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has always felt safe and well cared for at Hollymead House. Her family have had confidence in the staff (day and night) and management. Communications with the home and between the home and medical services have been good. Above all the care and kindness of the staff cannot be faulted.

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Review from T J (Daughter of Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came 8 years ago after her health deteriorated and could no longer look after herself. She loved it there and soon made friends.
The care staff were wonderful, even though Mum's final days. They treated her with dignity and respect.

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Review from Louise D (Next of Kin) published on 13 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hollymead House have been fantastic. The care, food, and home are outstanding. All staff members and owners were very friendly and nothing is too much trouble. Food is outstanding.
Covid 19 struck the home two days after a resident moved in for respite so activities were cancelled but staff were very
attentive and made sure the resident was okay. LFT and PCR tests were regularly done to keep all safe. An excellent home I would give 10/10.

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Review from David I (Son of Resident) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a nasty fall and was hospitalised. On leaving hospital she went to Hollymead House for rest and recuperation. Almost immediately she was full of praise for the establishment. The care given was excellent. All of her needs were catered for and she loved the food! The liaison with the staff
and myself was brilliant and I was kept informed of all developments throughout her stay. I would not hesitate to recommend it as it was just wonderful.

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Review from Barbara H (Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came for a week of respite after emergency surgery. All the staff were excellent and nothing was too much trouble. There was a really happy atmosphere. The owners came to check that everything was ok which I found was a really nice touch. I feel so much better after my week's stay and would fully
recommend this care home.

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Review from B R (Respite Resident) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Four weeks spent in Hollymead House with the intention of building up strength before the return to usual routine and chemotherapy modules. The lovely firm mattress is sorely missed as it really helped with support and posture. I could have benefited from more focused exercises but did some exercises
from my "sink" exercise sheet. The wonderful staff and management work closely together to ensure an integrated experience for residents.

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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Hollymead House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Hollymead House is calculated as follows: ( (166 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 189 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hollymead House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 01 Apr 2025

Available en-suite room in residential care home - 1 private or 1 Band P


Awards / Recognitions (0)

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Frequently Asked Questions about Hollymead House

What types of Care is Hollymead House registered for?

Older Person Care, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hollymead House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hollymead House have?

There are 33 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Hollymead House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hollymead House to the centre of Bognor Regis?

1.4 mile(s) as the crow flies, distance by road may be significantly further.