Hollymead House

3 Downview Road, Felpham, Bognor Regis PO22 8HG
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9.9 44 Reviews
  • Hollymead House, Bognor Regis
Hollymead House has established itself as a leading private provider of residential care to people living in the local area.

Hollymead has a team of well-trained staff, and many of the staff have worked at the home for several years.

The home underwent a refurbishment in 2015, resulting in the home's attractive and luxurious surroundings.

Each day, residents at Hollymead are provided with a quality experience, from the delicious homemade meals to the home's comprehensive entertainment and activity program.

The home enjoys a village location where the local amenities and the seafront with popular promenade are all within walking distance.

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Care Provided by Hollymead House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Mr & Mrs H R and M J Martin
  • Person in charge
  • Malgorzata Kazanowska (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (27)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Hollymead House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,175
    • RESPITE Self-Funded Residential Care £1,100 – £1,175
  • (these prices are only a guideline, please contact Hollymead House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Hollymead House Reviews (44)

Total of 44, showing 21-40
9.9

Hollymead House has a Review Score of 9.9 (9.873) out of 10, based on 16 reviews in the last 2 years. Over all time Hollymead House has 44 reviews.

Overall Experience

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Date Published

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Review from N K (Daughter of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very pleased with my fathers care; they are very caring and attentive. The home is very clean, and provides good food and appears very organised.

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Review from Richard P (Son of Resident) published on 27 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We put my 92-year-old mum in the care of Hollymead staff and soon realised we had found a real gem. As a one-owner-one-home care home, there is a real focus from the owners in doing the best they can, and treating everyone equally well for as reasonable as they could. Above all, the home is full of
love. Not one staff member hasn't got a heart of gold. So many angels gathered in one place. Mum needed a lot of care as she had lost the use of her legs. Nothing was too much trouble; she was soon given any aid she needed and anything to keep her comfortable. With regular entertainment, bingo and Christmas parties, we could not have found a better place!

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Review from Kay W (Daughter of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Hollymead for over two years now. I can rest assured that she is happy and all her needs are met by friendly and professional staff members. All her care is personalised to her. Every time I visit my mother, she is happy and I am welcomed. She is like one of the family. The home
has varied entertainment from singers to playing games, barbeques in the summer and Christmas parties. I am kept informed by the manager on every change that affects my mother. I receive newsletters and updates by email. The door is always open for visitors.

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Review from Sean F (Grandson of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic care home. All the staff are extremely competent/friendly and very patient with my grandmother. She has a lovely, clean room and is well looked after. Bingo and quizzes, craft activities are laid on for the residents, and before the lockdown, singers or musician visits to entertain
them. But personally, I loved the barbeque they hold in the summer when all the family can join together. Hollymead House has given me peace of mind, and I know she is in safe hands.

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Review from Kevin M (Son of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff at Hollymead House care home are a fantastic team, always at the top of their game in every respect. Since my dear mum joined in October 2020, they have made her feel so at home and look after her so very well. Even when they had an outbreak of Covid-19, they kept everyone safe
and kept me updated on the whole situation at all times. My mum is happy and content with their care, always singing the staffs praises, as I do myself. I am very pleased with the whole team there.

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Review from Jayne H (Daughter of Resident) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Contact home following a recommendation. We were treated professionally and with kindness. The manager visited us on her day off and was/is very helpful. We have always been contacted with any illness problems including hospitalisations. We, as a family, feel very confident to have our mum residing
at Hollymead, that they will always do their best for her and us.

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Review from Nicki G (Daughter of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was a resident at Hollymead House for 4 years and she truly felt at home. All the staff were always so caring and nothing was too much trouble. Food was excellent and I even had Sunday lunch at the home on my Mum's birthday. It couldn't have been better and included wine. There was regular entertainment,
including singers, bands and theatre groups. A wonderful lady came tin to offer arts and crafts groups and residents made things for the Christmas Fayre. I would highly recommend Hollymead House.

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Review from D G (Daughter of Resident) published on 17 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a decline in my mother's health, she had to go into full-time care. I chose Hollymead, she went straight there from hospital. The staff welcomed her, showed her to her room and made her feel at home. The care she has received there is excellent. The staff meet all her needs with compassion, dignity
and kindness. I would recommend Hollymead to family and friends, my mother has settled in well there and is very happy and content thanks to the lovely staff that look after her.

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Review from A L (Son of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My loving father ended his final days after 14 months at Hollymead.
I found the staff to be most caring in his final days with palliative are on hand.

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Review from Lynda S (Daughter of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This review relates to my mum, who sadly passed away a couple of weeks ago. She was in Hollymead House for 6 years and I truly cannot fault the care and love she received there. Mum was so well looked after and every single member of staff treated her with respect. Every resident is treated the same.
The time she was dying my daughter was given a room for the night so she could be close by. The thought given to us at this time was wonderful. They will always have our gratitude for making Mum's final days/years happy ones.
First class care home.

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Review from L D (Daughter of Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant level of personalised care - couldn't fault it. Interesting and stimulating activities offered every day, ensured mental well being. An opportunity to take part in a weekly church service held in the home looked after my mother's spiritual well being as well.


Every single member of staff

whatever their role was warm, friendly and caring.
A credit to themselves and the management of the home. I was recommended to look at Hollymead, I now do the same.

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Review from Rosemary W (Wife of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Hollymead House. They always make my husband feel so welcome. The staff are very friendly, kind and caring. I know I could talk to the staff if I have any concerns.

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Review from Rita G (Daughter of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at 'Hollymead' for just over 3 months. The care she has received from all those working there has been, and continues to be, excellent. Staff are positive, helpful, uplifting and always full of fun. Managers react promptly to health issues. The quality of food is excellent too. Staff
are always most welcoming and I am frequently offered tea/cake etc. All the other residents appear to be very happy and content with life there.

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Review from Graham E (Son of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent standards of care.

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Review from C R (Daughter of Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Hollymead from April 2017 until her death in January 2018. She was in the most caring, special environment. The staff are lovely and nothing is too much trouble. The celebrations of special occasions ie Christmas are done with panache. I would recommend Hollymead to anyone.
I can't thank them enough.

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Review from C D (IMCA (Independent Mental Capacity Advocate) Deputyship) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am an advocate for a resident at Hollymead House who has dementia. Although she understands a certain amount she can not voice her views verbally but has the ability to show if she is upset by something. I visited the home everyday sometimes more than once at different times of the day and evening.
I can honestly say that I would not fault a single member of staff for their care, courtesy and respect for all the residents even though at times their patience must be tried! Good activities provide a lovely homely atmosphere every time you enter the home. The food is good.

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Review from C L (Niece of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Aunt received from Hollymead House was second to none.
The whole family was treated like friends right from Day One.
A very friendly, clean, bright and cheerful place to live.
Absolutely wonderful.
All staff were amazing and nothing was too much trouble.
All in all, you won't find a
better home for care.

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Review from Peter D (Nephew of Resident) published on 19 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During some three years residence at Hollymead House my Aunt enjoyed first-class care in a welcoming, family-style environment. The Owner, Manager and Staff were unfailing in their professional yet friendly and patient attention to her needs and wishes. Celebrations of her 100th, 101st and 102nd birthdays
were arranged at the Home's initiative, typifying the care and affection shown to residents. Thank you all.

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Review from Peter S (Son-in-law of Resident) published on 30 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been very comfortable here for nearly two years. She seems well-cared for & has opportunities for various activities. We find the staff friendly and helpful. Overall, it is a great relief to know that she is in safe hands.

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Review from Jennifer D (Niece of Resident) published on 26 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 102-year-old aunt is being well cared for. The staff are so caring towards her with lots of TLC. I have just returned from a birthday lunch put on for her by the staff with all the residents included and family made welcome.

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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Hollymead House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Hollymead House is calculated as follows: ( (166 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 189 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hollymead House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 01 Apr 2025

Available en-suite room in residential care home - 1 private or 1 Band P


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