Hollymead House

3 Downview Road, Felpham, Bognor Regis PO22 8HG
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9.9 44 Reviews
  • Hollymead House, Bognor Regis
Hollymead House has established itself as a leading private provider of residential care to people living in the local area.

Hollymead has a team of well-trained staff, and many of the staff have worked at the home for several years.

The home underwent a refurbishment in 2015, resulting in the home's attractive and luxurious surroundings.

Each day, residents at Hollymead are provided with a quality experience, from the delicious homemade meals to the home's comprehensive entertainment and activity program.

The home enjoys a village location where the local amenities and the seafront with popular promenade are all within walking distance.

Care Provided by Hollymead House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Mr & Mrs H R and M J Martin
  • Person in charge
  • Malgorzata Kazanowska (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (27)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Hollymead House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,175
    • RESPITE Self-Funded Residential Care £1,100 – £1,175
  • (these prices are only a guideline, please contact Hollymead House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
Total of 44, showing 41-44
9.9

Hollymead House has a Review Score of 9.9 (9.873) out of 10, based on 16 reviews in the last 2 years. Over all time Hollymead House has 44 reviews.

Overall Experience

  • 33
  • 10
  • 1
  • 0
  • 0

Date Published

44
2
8
16
28
Overall Experience  Overall Experience 4.0 out of 5

Friendly home providing excellent care and home cooking, as well as activities for residents. Staff are always very helpful and efficient. Residents are allowed to maintain their individual independence, within the bounds of safety. Highly recommended.

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Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident for 4 years. She has received excellent care from all of the staff. The staff are always very friendly and polite as well as being very caring.
Everyone has been very supportive to Mum and to us, her family.

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Overall Experience  Overall Experience 4.0 out of 5

My mother is very happy at Hollymead House and I feel confident that the care she is given is professional. She enjoys daytime activities especially the lady who helps them with crafts and needlework. Since she has lived at Hollymead House, I have moved away but I feel happy with the way she is looked
after and she is always well and happy when I visit. She enjoys most of the food - occasionally she hasn't but there is generally a reason for this - new cook, cooker problem etc.


Her health is carefully monitored and relatives are quickly contacted if there are any problems. I have had one such call and the staff dealt with the problem in a professional but caring manner. I have found all the staff to be friendly, helpful and very thoughtful towards my mother.


I am very pleased with the treatment she receives and I'm confident that as the years go on, she will receive more help if it is required.


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Overall Experience  Overall Experience 5.0 out of 5

The staff without exception are friendly, polite and always welcoming whatever time of the day you visit. My friend has been in Hollymead House for about 10 weeks and is always well groomed, neat and tidy. The food he tells me is superb, always piping hot when it should be and nice and cool when the
food is salads etc. My friend speaks very highly of the treatment and staff and wishes that he had gone there earlier instead of struggling at home.


The room is very spacious, light and airy with never a hint of smell which is so common in some homes.


The room is spotless and well maintained.


There is various forms of entertainment that can be enjoyed.


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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Hollymead House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Hollymead House is calculated as follows: ( (166 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 189 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hollymead House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 01 Apr 2025

Available en-suite room in residential care home - 1 private or 1 Band P


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