Koinonia Christian Care Home

4 Winchester Road, Worthing BN11 4DJ
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9.8 33 Reviews
  • Koinonia Christian Care Home, Worthing
Koinonia provides residential care for older people in Worthing, and offers person-centred Christian care.

The home has a warm and welcoming feel and care packages are put together to suit each individual resident, who is kept updated about any care decisions, as are their families.

Meals are home-cooked fare and are nutritionally balanced. The resident chef can accommodate any special dietary requirements.

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Care Provided by Koinonia Christian Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • John Manea (Registered Manager)
  • Admission Criteria
    • Residents must be supportive of our Christian ethos and activities
    • Ages 65+
  • Room Information
    • Single Rooms (39)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008

Funding & Fees Guide for Koinonia Christian Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,438 – £1,739
    • Self-Funded Residential Dementia Care £1,438 – £1,739
    • RESPITE Self-Funded Residential Care £1,525 – £1,844
    • RESPITE Self-Funded Residential Dementia Care £1,525 – £1,844

  • Our fees are charged per person, per week. We do not require a deposit and we do not require a guarantor. This will include the provision of personal care, food and drink (including snacks), heating, lighting, equipment, laundry, insurance of personal items (except individual items worth more than £1,000), and in-house activities. These fees are effective from 1st April 2024-31 March 2025.
  • (these prices are only a guideline, please contact Koinonia Christian Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Koinonia welcomes visits, but please call to book.


  • Parking

  • Street parking around the home.


Koinonia Christian Care Home Reviews (33)

Total of 33, showing 21-33
9.8

Koinonia Christian Care Home has a Review Score of 9.8 (9.803) out of 10, based on 15 reviews in the last 2 years. Over all time Koinonia Christian Care Home has 33 reviews.

Overall Experience

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Date Published

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Review from Philip A (Regular Volunteer) published on 7 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Where Koinonia excel is the Christian ethos and atmosphere. There is a great sense of being God's family, substantiated by the love and care given. The home feels a bit 'old fashioned' but seems to suit the present generation of residents. But with a view to future residents, it would be good to give
the whole place a facelift. This is not a complaint but a suggestion with a view to the future. Koinonia is a great place.

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Review from Helen (Daughter of Resident) published on 7 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident at Koinonia for just over 5 years and her care package has been adapted to accommodate her ongoing frailty and ability. She is very happy to be cared for by the team and feels quite at home. The staff have been very careful throughout the pandemic and have not had any cases of
Covid-19. Obviously, my responses are based on history, as I have not visited my Mum in her room since March 2020.

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Review from C C (Husband of Resident) assisted by family/friend published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

For her stay, we have noted the sensitive care delivered by Koinonia. Staff have been friendly, and helpful and have flexibly accommodated family visits and phone calls. All much appreciated.

Reply from Phyllis Alabaster, Manager at Koinonia Christian Care Home

We are so glad that the family have been able to remain in contact with the resident through the troubled times.


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Review from M J (Daughter of Resident) published on 18 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring and dedicated staff. The only slight problem is sometimes, miscommunication over the information being passed on or details getting forgotten.

Reply from Phyllis Alabaster, Manager at Koinonia Christian Care Home

I am sorry that you feel that communication can be a problem, we do have e-mails and you have my personal telephone number if you want to contact us this way.


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Review from L R (Friend of Resident) published on 18 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care shown to the residents is exemplary. All were kept safe during the pandemic with personal sacrifice from the staff.

Reply from Phyllis Alabaster, Manager at Koinonia Christian Care Home

Thank you for your comments. We are looking to build a new home and this will hopefully give new accommodation for the residents.


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Review from Roland C (Son of Resident) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Koinonia is a caring environment and has a uniquely Christian ethos. For my mother, who is a life long churchgoer, this brings great comfort and security. The caring approach of the staff is exemplary and all staff know and understand the residents well. Although visiting has been restricted, we had
been confident that Mum has been well cared for during this time.

Reply from Phyllis Alabaster, Manager at Koinonia Christian Care Home

It is so good to hear that you feel the staff have kept upbeat, I can only say that they are working hard to give good care and keep your families safe, thank you.


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Review from Margaret N (Power of Attorney of Resident) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home has worked in such a way to keep Covid19 out and protect their residents. Although the residents have had their ups and downs having been isolated from their relatives and friends the staff have been very upbeat to keep their spirits up for as long as possible. Medial care hs also been
maintained.

Reply from Phyllis Alabaster, Manager at Koinonia Christian Care Home

We work hard to try and keep a high standard of care for each resident, we are grateful that visitors have excepted our visiting policy so that people can remain in contact.


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Review from Janice R (Next of Kin) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I needed to get my friend into the home, the management were really helpful. My friend seems very content. In the face of COVID, I have been able to visit in a cubicle. I have found other homes who have made visiting difficult. I have found the staff able to show friendship and they seem very caring.
The fact that my friend is content is a blessing to those who care about her.

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Review from G V (Son of Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care provided for my mother has been excellent during the years that she has been a resident.

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Review from N S (Son of Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring, interested, loving and always keen to support family members. The home have done a fantastic job of keeping COVID out of the home during the pandemic and allowed visits when they were allowed.

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Review from Lois W (Daughter of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is difficult to give very concise views about certain aspects of the home, as, since my mother arrived there in July 2020, I have had very limited involvement and access due to the ongoing pandemic. I am however grateful that I have been allowed to make regular, socially-distanced outside visits
to see Mum.
In terms of getting Mum transferred to Koinonia and managing her through the challenges of settling into the new home at a time when she had just been bereaved of her husband, the management and staff have all been excellent. We are very thankful for the attention and understanding given to Mum's various, often challenging mental and physical health needs.
Our main reason for choosing Koinonia was for its strong Christian ethos. It is a real blessing knowing Mum is well cared for both physically and spiritually.
And as a family, we are grateful for the support given to us by the management and staff too, particularly at the time Dad passed away.

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Review from Hugh C (Son-in-law of Resident) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Koinonia is a very caring and efficient home and my mother-in-law has been looked after with great care and attention since her arrival in November 2016. Due to the situation with Covid this past year, our contact with her has been very limited but we are very grateful for the efforts to keep the home
free of infection and for this, they are to be highly commended. W look forward to renewed visits as the situation eases.

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Review from Sally R (Day Care) published on 18 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this home immensely. It is the best I think in the whole of West and East Sussex. The carers are next to none. The senior staff are exemplary. Everything they do is for the residents, helping and thoughtful to the extreme. Anything the people want who stay at this home, they have.
It's amazing that in this day and age you can get the exemplary care people deserve.

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Current Review Score: 9.8 (9.803)

Overview of Review Score

The Review Score of 9.8 (9.803) out of 10 for Koinonia Christian Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.803 for Koinonia Christian Care Home is calculated as follows: ( (144 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 178 Ratings = 4.803

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Koinonia Christian Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jul 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

John

John Manea

Job Title: Registered Care Manager

Joined: 2021

John Manea has been a Registered Care Manager at Koinonia since November 2021, having joined the home in 2016 as Deputy Manager. He has been in the care industry for the last 14 years and is passionate about people living fulfilled lives.


John became a Christian in his teens at the witnessing of one of his best friends who had just given his life to the Lord. He is married and has two young girls. He and his family worship with the Lancing Tabernacle Church, and are involved in the life of the church by supporting different areas of ministry.


Nathan

Nathan Page

Job Title: Business Manager

Joined: 2023

Nathan joined Koinonia in June 2023 as our Business Manager. He lives in Yapton with his wife and two children and spent the previous five years working for a domiciliary care provider in Chichester.


He attends Saint Wilfrid Church in Bognor Regis and is part of the leadership team for the men’s ministry. Nathan is also a Trustee for two charities. Outside of work, he enjoys going to the gym, kayaking and cycling.


Sarah

Sarah Whelan-Mcrea

Job Title: Activities and Community Engagement Facilitator

Joined: 2022

Sarah joined Koinonia in November 2022 as a Hummingbird and in March 2023 she started her new role as Activities and Community Engagement Facilitator.


Sarah has always been a Christian and has undertaken many different roles in her church life, from junior church to fundraising and organising events.


She enjoys working and spending time with the family members in Koinonia working with local churches and engaging with the local community to enhance the spiritual, mental and physical wellbeing of the Koinonia family.


In her spare time, Sarah enjoys spending time with her family and visiting antiques and vintage fairs.