Victoria Royal Beach

12/16 Grand Avenue, Worthing BN11 5AW
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9.2 7 Reviews
  • Victoria Royal Beach, Worthing

Care Provided by Victoria Royal Beach

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Valant Care Ltd
  • Person in charge
  • Chelsey Noble (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Victoria Royal Beach

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
  • (these prices are only a guideline, please contact Victoria Royal Beach to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
9.2

Victoria Royal Beach has a Review Score of 9.2 (9.236) out of 10, based on 6 reviews in the last 2 years. Over all time Victoria Royal Beach has 7 reviews.

Overall Experience

  • 6
  • 0
  • 1
  • 0
  • 0

Date Published

7
4
4
6
1
Overall Experience  Overall Experience 3.0 out of 5

The care and management have been very satisfactory. In particular, the staff are always willing in assisting with general tasks. The environment, due to dementia can be challenging, but overcome by professionalism. As a family, we thank all the staff for the consistent help and kindness.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care. Happy place, food good. Staff are all lovely.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after. She feels safe and secure there, always clean (her and her room) well fed, and always warm.
Caring, friendly and competent staff.
I have peace of mind she is there.
Good communication.
Highly recommended.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has always had excellent care during her time here. The staff are friendly, caring and helpful with any queries I have. She has been looked after and has been really happy. I know she is safe and well.

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Overall Experience  Overall Experience 5.0 out of 5

I was upset when my father left Victoria Royal Beach Care Home, the home was lovely, very clean and the manager and her staff were all very kind and looked after my father excellently. They were all very helpful and made me and my family very welcome and my father always had a lovely smile and was always
happy. The best care home, thank you all.

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Overall Experience  Overall Experience 5.0 out of 5

Dad was only at Victoria Royal Beach Care Home for a few weeks but during that time all the staff were extremely kind and treated him with respect. It was a bit tricky at first due to the nature of Dad's injury but the staff put things in place to keep him safe and kept me updated on any concerns. I
always felt welcomed when visiting and the staff were always friendly and happy to help.

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Overall Experience  Overall Experience 5.0 out of 5

We would like to thank the manager and her team for not just looking after Mum but for truly caring for her and always going that extra mile. We appreciate it so much.
In early December Mum had 2 visits to accident and emergency. When it was time to come back the warm welcome and thoughtfulness that
went into getting her settled were second to none. Thanks again, everyone.

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Current Review Score: 9.2 (9.236)

Overview of Review Score

The Review Score of 9.2 (9.236) out of 10 for Victoria Royal Beach is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.736 for Victoria Royal Beach is calculated as follows: ( (57 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 72 Ratings = 4.736

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Victoria Royal Beach is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Victoria Royal Beach

What types of Care is Victoria Royal Beach registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Victoria Royal Beach provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Victoria Royal Beach have?

There are 20 Single Rooms.

What are the Facilities & Services at Victoria Royal Beach?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Victoria Royal Beach to the centre of Worthing?

0.9 mile(s) as the crow flies, distance by road may be significantly further.