Manorfield Residential Home

Clappers Lane, Earnley, Chichester PO20 7JJ
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9.9 89 Reviews
  • Manorfield Residential Home, Chichester
Manorfield is a charming care home that benefits from an extensive renovation in order to enhance the care delivery and living environment. While offering a depth of care expertise, the residence also offers spacious interiors and en-suite rooms, a conservatory, as well as being located in scenic surroundings.

Manorfield is located in a picturesque part of the Sussex countryside, not far from the 'Witterings' and coastal delights.Residents enjoy Sky television in the lounge and some residents have Sky television in their own rooms.

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Care Provided by Manorfield Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • CC Care Home Ltd
  • Person in charge
  • Karen Stovell (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (19)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2003
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Manorfield Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,450 – £1,500
    • Self-Funded Residential Dementia Care £1,450 – £1,500
    • RESPITE Self-Funded Residential Care £1,450 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,450 – £1,500
  • (these prices are only a guideline, please contact Manorfield Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Manorfield Residential Home Reviews (89)

Total of 89, showing 1-20
9.9

Manorfield Residential Home has a Review Score of 9.9 (9.904) out of 10, based on 29 reviews in the last 2 years. Over all time Manorfield Residential Home has 89 reviews.

Overall Experience

  • 80
  • 9
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Date Published

89
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Review from Mary H (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent a wonderful 10 months at Manorfield under the amazing care of all the staff. Sadly Mum had Vascular Dementia and struggled to communicate at times. The staff at Manorfield found amazing ways to communicate with Mum, encouraging her to take part in the fabulous array of activities they hold
each day. With their help, she quickly became a firm member of the 'Manorfield Family'. As her daughter, I too was welcomed to be part of the 'family'. The staff updated me on Mum's progress which helped me to feel part of Mum's life as I lived so far away. When I visited, the staff greeted me with love and an outpouring of kindness that will always be remembered. Mum was looked after with care, love and attention. My visits and times with her were precious and the home always made me and my family feel so very welcome. Each and every member of staff took time to chat, and support us through the end of Mum's life journey through to her passing - I'm eternally grateful to them all.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you so much for your beautiful review of our home. It was an absolute honour to be chosen to care for your wonderful Mum. Your lovely words are music to our ears, and will be passed onto our Providers and Team as validation that we here at Manorfield do achieve our goals.


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Review from Trudi H (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We booked my mum into Manorfield for some respite care for a few weeks in late 2024. This was her second time at Manorfield, having stayed initially for 10 days of respite care earlier in 2024.
My mum had not experienced a care home prior to staying at Manorfield and we were unsure how well she would
adapt. But she honestly loved it in there and was excited to be going back.
Based on my Mum's experiences of Manorfield and my own from visiting her there, I can honestly say that the staff are wonderful and the place has such a happy vibe to it. It's not too large and there are not too many residents at any one time. Consequently, all the staff know all the residents and it feels like everyone knows what's going on.
My mum had stayed at another care home briefly in November 2024 and it had not been a good experience for her. She was unhappy there for various reasons and did not feel safe so I removed her and booked her back into Manorfield where she enjoyed her stay.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for taking the time to review our home and of course your very kind words. It was our absolute pleasure to care for your lovely Mum and when we learned Mum was returning for a second period of respite we were all delighted and very excited to see her. Needless to say, Mum and you remain part of our Manorfield Family.


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Review from J R (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Manorfield is a very special place, staff not only care for your family but love them and go above and beyond. Manorfield staff care not just for residents but family and friends too, we become family.
I am eternally grateful to each and every staff member for the care, love and support they have
shown our family.
Staff have guided us, hugged us, kept up our spirits, made us tea and offered us food if needed.
I will forever be grateful for such a wonderful team of people and cannot recommend Manorfield enough. Even I would choose this home for myself when the time comes.

Reply from Karen Stovell, Manager at Manorfield Residential Home

How lovely to read such a heart-warming review of Manorfield, thank you very much for your kind words, which are very much appreciated. We are glad that you all find Team Manorfield to be caring and supportive, as you say, you are part of that family. We are very grateful that you have taken the time to write a review, it is good for us to know that our care makes a difference to families feel, thank you.


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Review from Julie B (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Manorfield in October, following a lengthy stay in hospital. From the moment he arrived, he has been met with warmth, empathy, and care second to none!
Each and every member of staff is absolutely lovely and you cannot but help appreciate the wonderful atmosphere which exudes
throughout.
Dad has a lovely room, with a French door opening out onto his own patio. He really enjoys interacting with staff members and other residents and particularly likes the musical entertainment.
It is heartwarming to know that he is so happy and settled. Communication is also excellent, which is so important.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you so much for taking the time to post your review; it is heartwarming to read your kind words. It is an absolute pleasure to care for your lovely Father and to read, in his daughter's words, that he is 'so happy' is music to our ears.


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Review from J P (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents initially stayed in Manorfield on a temporary basis, but have chosen to make it their home permanently. The team of staff make it an outstanding residential home and my parents are very well cared for. There is a comfortable, welcoming feel to Manorfield and the approach to care is adaptable
to suit everyone's needs.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you so much for your kind words. We here at Manorfield feel honoured to have been selected by mum and dad as their home of choice. To witness Mum and Dad settle so well and so swiftly make 'our' home 'their' home, has been an absolute delight.


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Review from Alison W (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Manorfield Care Home, is outstanding!
When I initially called to make an enquiry, I had a good feeling, after speaking to the manager of the home, she took time to answer all my questions.
I looked at 5 care homes, before Manorfield, as I stepped through the door I knew it would be perfect for my
father. The staff are absolutely brilliant, making a difficult transition of moving my father into care, so easy.
I previously worked for Sage House (dementia Support), so understood dementia, but dealing directly with my father was so challenging. However, the staff won him around, he settled from day one, they are so dedicated and kind, an asset to the home. The care home feels homely and is spotless. They have daily activities and lunchtime meals look delicious. The quality of care is excellent! I cannot speak more highly of this wonderful place. It was absolutely the right choice for my father, which gives me complete peace of mind, as I know he is in safe hands and well looked after.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for such words of comfort and music to all of our ears. It is a very difficult decision to choose the right care home and thankfully, your father is happy and settled. We all really appreciate you taking the time to review our care home thank you.


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Review from Gloria O (Wife of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had been in three care homes before this one. From the moment my daughter and I first looked at care homes we were sure this was the place for my husband so warm (not just temperature) and friendly, cannot say enough good things about this care home.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your heart-warming review of our care home. I am very pleased that we were able to make a difference to you and your family and delighted that you found us to be warm and friendly.


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Review from Sue S (Daughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first interview with staff at Manorfield I was impressed by their person-centred approach; how they wanted to get to know my father's personality and how he might react to different approaches. He had dementia and could be very suspicious & difficult, but the staff made huge efforts to win him
around with their constant good humour & loving care. I was always made welcome and have been so impressed by all the staff and their efforts to encourage Dad. They learned to make him laugh and brought out the best in him; even though he could be very rude & insulting at times, they didn't respond negatively. They were watchful for his health and were absolutely wonderful to both him and me when he came towards the end of his life. I even miss my visits there, because of the lovely staff!
The home is modern and appears more like an attractive guest house, which I knew would impress Dad. He never quite worked out where he was but always spoke very highly of both accommodation and staff.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you so much for taking the time to review our home. Your lovely dad was a very precious and highly respected member of our Manorfield 'family', whom we miss dearly, we too miss your regular visits to the home. It is so heartwarming to read your endorsement of Dad's happiness whilst at Manorfield during his twilight months. It was an absolute pleasure to care for Dad who remains in our thoughts and is always remembered with deep affection.


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Review from Robert O (Son of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Manorfield in October 2023.
I cannot thank the team at Manorfield enough for the fantastic care that my mother received while at the home.
Life in her own home was becoming difficult, despite four care visits a day, and her quality of life suffered.
All that changed when she
moved to Manorfield, initially for respite, but then full-time. She absolutely thrived there, making friends, joining in activities and being looked after incredibly well by all the staff. The difference in her was obvious and she had a wonderful time there for the last six months of her life.
As a son, who became a carer, I can't thank them enough for the difference it made to my life either. The stress levels were lifted, and my visits became quality time instead of the demanding visits before.
I would also like to comment on how they dealt with Mum's passing, they were so kind and caring during her final hours, and they were also so very empathetic and supportive of us, as a family.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for such a heart-warming review. Your comments are very much appreciated by us all. We are all so pleased that we were able to help Mum enjoy her time with us and allowed your time together to be quality time. Mum was a lovely lady and adored by us all with her fun sense of humour and wonderful character. We thank you for choosing us to care for your lovely Mum and you all as a family.


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Review from Elaine S (Friend of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Manorfield Care Home is a fantastic place. The care and compassion they treat our loved ones with are outstanding. Any request is provided, and any need is catered for. I had previously had my lovely mum in there and when it came to a very dear friend needing care there was only one place I would have
wanted her to be.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your lovely comments. We are delighted that we were able to give the love and care that was required for both of your loved ones. It is never easy allowing others to care for those special people in our lives so I am glad to say that you found us to be compassionate and caring for yours. We all appreciate you taking the time to review our care home, it means a great deal to us all, thank you.


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Review from S B (Daughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always friendly and welcoming to visitors and residents alike, the staff are caring and attentive at all times. Am pleased to have chosen Manorfield for my mother, always a difficult time when leaving your own home to live somewhere else, the move was made as easy as it was possible to be. The accommodation
is light and airy and always clean and everything is on one level, which is really helpful when mobility is an issue. An excellent choice.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for taking the time to review our care home. We are delighted that you are happy with our care and facilities. It is a difficult decision when loved ones leave their own home and I am glad we were able to make the transition as smooth as possible. Your comments are very much appreciated by us all.


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Review from M G (Husband of Resident) published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Manorfield is not perfect or excellent but it is very, very good!

Reply from Karen Stovell, Manager at Manorfield Residential Home

We all very much appreciate you taking the time to review our service, thank you.


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Review from S N (Daughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother was very well cared for at Manorfield by all the staff. We are so pleased that we chose this residential home. I looked at many and this was so much nicer in so many ways. The rooms are really spacious and well-appointed, there is a variety of communal areas all different and light and bright.
The managers were so kind and efficient, with excellent communication. They have brilliant working relationships and support from the GP and community and dementia nursing service. Sadly Mother passed away at Manorfield but throughout this time, the care and compassion, dignity and respect afforded her was fantastic. Thank you to all the staff at Manorfield, we could not have chosen better.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you so much for taking the time to review Manorfield. We too are so pleased you chose our care home for your lovely mother, whom it was truly an honour to care for. Your comments about our home, our staff and the support team, who help us achieve what we do, are also very much appreciated. Thank you.


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Review from J F (Friend of Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this as a visitor to Manorfield Residential Home. Over the years I have visited friends or relations in many homes and lately had cause to go to visit a friend in Manorfield, which is close to where I live. Never in my life have I found such a wonderful caring place - as noted in the excellent
ratings - congratulations!

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for taking the time to review Manorfield. It means a lot to us to know that our care makes a difference to those who choose Manorfield as their home. Your comments are very much appreciated and we all thank you.


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Review from H T (Daughter of Resident) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad stayed at Manorfield Residential Home, following a brief stay in hospital, for a period of respite care.
The care they received was wonderful, especially for Dad who has early-stage dementia. The staff could not have done more to make them feel cared for and it was reassuring to the family
to know that they were being so well looked after.
When they need further respite care in the future we will definitely be back in touch.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for taking the time to review our care home. We are delighted with your comments and happy that your parents enjoyed their stay with us. It is heartwarming for us to know that, as a family, you felt reassured that your loved ones were well looked after. Your parents are two lovely people who treated us all with such kindness and we look forward to their next visit.


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Review from Susan H (Wife of Resident) published on 20 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The moment I stepped through the door at Manorfield Residential Home, the warmth, care and gentle ambience was tangible. My husband stayed for two weeks respite care and at the end was overwhelmed with how ‘at home’ he had felt for the full two weeks. The staff resemble one large, loving, happy family
with every resident being fully embraced within it. Look no further if you are searching for the perfect forever home for your loved one. Seeing and experiencing Manorfield is believing!

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your heartwarming review, we are all delighted that you felt the love and warmth of the Manorfield team - it really is music to our ears that our residents and their families are happy with our care.


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Review from Anne B (Respite Resident) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Husband and self-entered for 2 weeks of respite care. The home does not have double rooms. As a result, my husband (with dementia) was extremely confused about waking up and insisted he was leaving. (Impossible for family reasons). To alleviate the problem, a larger room was found and two beds were
put in, to act as a joint bedroom. The remaining room was turned into a sitting room. So in effect, we had a suite, although not adjacent, and he then settled down. Occasional nighttime incidents were thus able to be handled by my calling for help for him. I cannot praise the home enough for accommodating us in this way.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for reviewing our care home. I am glad that we were able to accommodate your needs. It was a pleasure to have you and your husband stay with us. We do have a double room which was being used as single occupancy during your stay but maybe next time you holiday with us the double room will be available for you and your husband to enjoy.


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Review from J B (Daughter of Resident) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Manorfield at a very stressful, scary and painful time for Mum and me. It was just before Covid vaccinations came in and we had exhausted every way of keeping Mum safe at home. I walked into Manorfield and it was homely, comfy, friendly and, above all, clear that the staff really cared.
I have worked in care myself for 35 years and I knew Mum would be happy. She was. Mum had a stress related condition that cleared up as she was relaxed, enjoying herself and getting good food. I can’t praise the manager and all the team enough for the loving care that they gave Mum. Mum sadly passed away in April, but the team made what would be a difficult time for me so easy. Mum was treated with tremendous dignity. One staff member was brilliant at liaising with Mum’s surgery. What touched me the most at the end was the team all standing as a ‘guard of honour’ by the front door as Mum was taken into the care of the undertakers, I will always be thankful to the team for that memory.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your lovely review. Your mum was a very special lady with a heart of gold, full of fun with an amazing character that enriched all our lives and kept us smiling with her dancing. We all have many fun, happy memories of Mum. Your support was very much appreciated, it was real teamwork and between us all, Mum was happy and we all adored her.


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Review from Julie E (Granddaughter of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan moved into Manorfield Residential Home 5 weeks ago and I cannot say how lovely the home is. They have not only supported my nan through this very difficult time, but the whole family. My nan is very settled, the staff are wonderful with her and very patient. I could not recommend enough, the
level of care has been very good.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you very much for taking the time to review our home. We fully understand how difficult it is for families when making such a decision and aim to reassure all those involved. Your comments are most appreciated, encompassing all aspects of what we here at Manorfield strive to achieve. Thank you.


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Review from Eileen B (Niece of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in Manorfield Residential Home since last August 2022. She is 96 years old, has survived three very bad chest infections and Covid. This is only due to the wonderful care that she has received from the Manorfield staff. We were lucky enough to celebrate her 96th birthday with a family
party there which was encouraged by the staff.
Wonderful residential home. Cannot praise them enough. Thank you.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your review of our service. We are delighted that your aunt is happy and you are happy with our care. With your love and support between us, we deliver quality care to your lovely aunt. We all appreciate your comments, thank you very much.


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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for Manorfield Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.904 for Manorfield Residential Home is calculated as follows: ( (311 Excellents x 5) + (31 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 343 Ratings = 4.904

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Manorfield Residential Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Manorfield Residential Home

What types of Care is Manorfield Residential Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Manorfield Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Manorfield Residential Home have?

There are 26 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Manorfield Residential Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manorfield Residential Home to the centre of Chichester?

5.8 mile(s) as the crow flies, distance by road may be significantly further.