Review from Craig M (Grandson of Resident) published on 23 May 2021
Submitted via Website • Report

Overall Experience

Very high and consistent standards of care. As a visitor have always felt very welcomed and that my gran is in very safe hands. The staff organised a wonderful 100th birthday party for my gran last June which we were able to join remotely.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your review of Manorfield. Your support, as a family, is very much appreciated by us all. Your comments will be passed on to the Team, thank you for your kind words, they mean a great deal. We are all now looking forward to celebrating your lovely nan's 101st birthday.

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Review from Susan K B (Daughter of Resident) published on 17 May 2021
Submitted via Website • Report

Overall Experience

My mother was discharged from hospital after another fall just as we went into yet another lockdown. I had to find a care home that would fulfil her needs and be able to take her, quickly. Fortunately, I found Manorfield. They have been helpful, friendly, professional and thoughtful throughout. They

looked after Mum during respite, kept her safe, and now that she needs more care, they have stepped up to provide her with this. Although Mum would love to come back home, I could not keep her safe here, I know she is safe and well cared for at Manorfield. The team are always willing to pass a phone to her when I or another relative wants a chat! They keep me informed and do many, many things every day to keep her active and entertained. The covid restrictions have been really tough on everyone, but they have handled them all very well. I would love to have Mum back at home, of course, but as that is no longer possible, Manorfield definitely provides the next best thing!

Reply from karen stovell, Manager at Manorfield Residential Home

Thank you for your review of Manorfield; the Team and I thank you for taking the time to review our home. We are so pleased that you and your mum are happy with our care and facilities. It warms our hearts to know our Residents and their families feel happy and supported, especially over this last challenging year. Thank you for your support too, which is appreciated by us all.

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Review from Sally F (Daughter of Resident) published on 30 March 2021
Submitted via Website • Report

Overall Experience

What a wonderful care home. Manorfield is the perfect place for someone who needs additional support. My dad moved in January 2021. The transition moving from his home was made very easy for him by the wonderful caring team. He settled very quickly and enjoyed his new home. This all happened whilst

we have been in lockdown due to Covid 19 and even though these circumstances have been particularly challenging my dad has received nothing but the highest standard of care from what can only be described as a dedicated team. The home is clean and spacious. Food is home-cooked. Activities are provided for the residents which my dad really enjoyed. To be honest I can't say enough positive things about it and would recommend this care home without a second thought.

Reply from karen stovell, Manager at Manorfield Residential Home

Dear Sally, thank you for your taking the time to review our care home. Your lovely comments will be shared with our team and are very much appreciated by us all. Moving into a care home is not easy for families; I am pleased that we were all, as a team, able to make the transition a little easier for you all as a family.

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Review from Lewis J (Grandson of Resident) published on 30 July 2020
Submitted via Website • Report

Overall Experience

My gran is very well looked after from the excellent care staff here. I've had the pleasure of visiting her once a week pre-COVID and have just seen her for the first time post lockdown. They took the very best care in making my visit enjoyable and safe. My gran is challenging to deal with at times

due to her dementia but she loves the staff which says a lot about their very high standards.

Reply from karen stovell, Manager at Manorfield Residential Home

Thank you so much for taking the time to write a review of Manorfield. It is very reassuring for us to know that our residents families are happy with the care, that we deliver and that their loved ones are happy in their home. Your support is appreciated by us all.

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Review from Sally W (Granddaughter of Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience

My Grandfather has been a resident at Manorfield for well over a year now and it is so very reassuring for me to know that he is well cared for in a safe and caring environment. I feel that he is respected as the gentlemen that he is. During the extremely stressful time that Covid-19 has been, I cannot

fault the team at Manorfield. Their professionalism and dedication to their residents should be applauded. As we know, the outcome could have been so very different. Thank you.

Reply from karen stovell, Manager at Manorfield Residential Home

Thank you for your lovely comments about Manorfield and we are all very pleased that your grandfather is happy in our care. Your support is also very much appreciated by us all, thank you so much.

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Review from Brenda O (Wife of Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience

My husband, who suffers from Alzheimer's, has now been at Manorfield for six months. From the day he arrived, he has always seemed very happy and content. The staff are wonderful and treat him with kindness and respect. They are always smiling and there is a very happy atmosphere in the home whenever

we visit. Only some of the residents have dementia but all residents are together and there are no locks to the doors. In the other homes I had visited the dementia residents were in a separate wing and kept isolated from the main Home. Two months after my husband moved into Manorfield coronavirus happened and we have not been able to visit him for 4 months. During this time the staff have been in regular contact and have sent us photos and an email every week. They could not have done more during this lockdown period. I would not hesitate in recommending Manorfield to anyone looking for a home for a relative or friend.

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Review from Penny S (Sister of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience

During the Coronavirus pandemic, the management and staff have been outstanding. They made the decision to lockdown before any government guidelines and have been diligent and careful to keep the residence safe and well.
They have kept relatives regularly up to date with their plans and sent regular

photos of our loved ones to give us reassurance of their wellbeing. They gave my brother the best birthday celebration he has had in years with cake, cards and birthday tea. No-one could have done more.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your review and I am so pleased that you are happy with the care of your brother, who is a really lovely person with a fun character. Your brother's birthday was a fun time and it was lovely to see his smiling face and really enjoying himself with all the other residents and all the staff, a truly memorable 'lockdown' birthday! Your understanding and support during the COVID-19 lockdown is very much appreciated by each and every one of Team Manorfield and we all thank you for that complete understanding.

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Review from Philippa N (Daughter of Resident) published on 16 July 2020
Submitted via Website • Report

Overall Experience

A fantastic home with incredibly caring staff led by a wonderful manager. My mother has been a resident at Manorfield for many years and I would say the care that she receives is outstanding. As a relative, nothing is too much trouble for the dedicated team of carers, from offers of cups of tea to visitors

on arrival to emails and photos of special times experienced by Mum when I can't be with her. The home is immaculate, the entire team of staff are polite, dedicated and extremely compassionate. Mum is very comfortable and happy there. Every resident is certainly an individual whose needs are met and catered for on a one to one basis. Having been a nurse myself years ago and worked in various care homes, I can honestly say I have never experienced a care home which is so friendly and the residents so well cared for. Thank you Manorfield.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your lovely review and for taking the time out, especially being nurse yourself once, you know all about care, which makes your review, all the more special. You have always been so supportive with your lovely mum's care, which is wonderful for Team Manorfield. I am so pleased that you are happy with all aspects of life at Manorfield, we all work hard to 'make it work' and when relatives or friends take time to 'talk about us' it means a lot - thank you!. Your lovely mum is an amazing lady with a wonderful spirit and with your support over the years, we have managed to keep her spirit alive and her cheeky quips are still as funny as years ago. Mum is adored by us all and is a real pleasure to look after (with your support, as always!).

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Review from Julie S (Daughter of Resident) published on 16 July 2020
Submitted via Website • Report

Overall Experience

Manorfield Residential Home provided outstanding care for my elderly mother during her stay for end-of-life care following a bowel cancer diagnosis. From the moment I set foot in this wonderful care home, (the only one I visited which felt like a proper home), my mother and I were treated with the utmost

respect and compassion. All the care team are wonderful - they deliver care efficiently and professionally but with an extra layer of compassion and understanding which comes from genuine care for their residents. This care home and all their staff deserve the highest accolades - I would not have wished my mother to be anywhere else, and this was especially true during the recent lockdown when I was unable to visit at all for the residents' safety. Thank you Manorfield from the bottom of my heart. I know that my mother died in peace with no pain or distress and this was due to your outstanding care.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your review. Your words are comforting to us all and we are so pleased that you felt the love and care from Team Manorfield. It was a pleasure to look after your lovely mum, she was a very special lady with a beautiful smile and we adored her. You were very kind to us all, so understanding and so very supportive with your mum's care, thank you for your care of us too. It is reassuring to know that you felt that your mum had good care especially during the lockdown, which must have been very difficult for you. We all wish you well, take care and thanks again from Team Manorfield.

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Review from Barbara D (Sister of Resident) published on 21 November 2019
Submitted via Website • Report

Overall Experience

I have recently managed to have my brother transferred from Grimsby to Manorfield Residential Care Home Chichester. When we first visited Manorfield, as soon as we walked through the front door, we had a very warm welcome and sensed straight away this was the perfect place for my brother.
Although

it has only been a short time, the change in my brother is astonishing. And that’s all down to the team who made him feel at ease immediately. The manageress runs a tight ship and has very high standards. And she is very well thought of by her staff.
I’d like to say a big thank you to all of the team for giving me peace of mind and taking very good care of my precious brother. I know he’s in safe hands.

Reply from karen stovell, Manager at Manorfield Residential Home

Thank you for your lovely review Barbara, we all appreciate you taking the time to share your views. Thank you for your lovely comments, which will be shared with the staff. Your brother is an amazing gentleman with a great sense of humour with a lovely character. In the short time that we have known him, we have all become very fond of your brother. We must, also, thank you and your family, for your support, it has been invaluable in helping your brother to settle in with us at Manorfield. We are so happy that you chose Manorfield and you are happy with our care.

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Review from H A (Friend of Resident) published on 10 October 2019
Submitted via Postal Card • Report

Overall Experience

Every time we have visited the staff were welcoming and treated residents with dignity and kindness. Our friend appears to enjoy living there and speaks highly of the staff and food.

Reply from karen stovell, Manager at Manorfield Residential Home

Thank you for your review. I am pleased that you are happy with our home and feel welcomed whenever you visit. Dignity and kindness is so important to our residents and glad that your friend feels happy living at Manorfield.

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Review from Robert Y (Nephew of Resident) published on 25 September 2019
Submitted via Website • Report

Overall Experience

Thank you to all the care team who helped make our visit to see my Aunt a week ago such a warm and delightful experience. She was so happy and the team created a beautiful space and lunch in the conservatory for us all to catch up.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for taking the time to do a review of our care home. I am so pleased that you were able to spend quality time with your aunt, it meant a lot to her to have time with you. You are very welcome anytime. The staff and I are very grateful for your comments, which are appreciated by us all.

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Review from Tracey B (Nephew of Resident) published on 19 August 2019
Submitted via Website • Report

Overall Experience

The home had a lovely vibe, all residents appeared happy and looked well cared for. Looked well staffed and all staff were very friendly. Clean, well-led. Manager appeared very person-centred.

Reply from karen stovell, Manager at Manorfield Residential Home

How lovely of you to take the time to review our care home. We are happy that you are happy with our service. Thank you for your comments, which will be welcomed by our staff, who all work very hard, to make our residents' home, like a 'home from home'. Thank you so much for your review, it is appreciated by us all.

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Review from John B (Nephew of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience

My uncle is very happy at Manorfield and thinks of it as his home. I know he could never be looked after and cared for so well anywhere else. The staff are all so caring and keen to help and make my uncle comfortable. I am so pleased that he is at Manorfield.

Reply from karen stovell, Manager at Manorfield Residential Home

Thank you for such a lovely review. We are pleased that you are happy with our care home. We all work incredibly hard to ensure that our residents are happy, looked after and their needs met. Your comments are appreciated by us all, thank you so much.

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Review from Richard W (Brother of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience

Without knowledge of other homes, it is difficult to make comparisons and judge what is, say satisfactory, good or excellent.
Overall, I have been very satisfied with the home and pleased that my sister seems very happy and is being cared for in a friendly and dignified manner.
The staff are all friendly

and caring and completely approachable and my brother and I are glad that we chose Manorfield to care for our sister.

Reply from karen stovell, Manager at Manorfield Residential Home

Thank you for your review. I am pleased that your are happy with your sister's care and that she is happy at Manorfield. It is appreciated by us all, that you have taken the time to review our service, thank you.

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Review from Ann E (Friend of Resident) published on 2 July 2019
Submitted via Postal Card • Report

Overall Experience

Manorfield is an excellent residential home, you would never get better. The staff are the best, so kind, considerate and caring. The management are so good and again very very caring. Nothing is too much trouble for all the staff. Manorfield is like your own home very comfortable. My friend is very

happy and looked after so well. The home is beautifully clean (no smell) I can't praise Manorfield enough. Thank you Manorfield.

Reply from karen stovell, Manager at Manorfield Residential Home

How lovely of you to review our care home with such positive comments. I am pleased that you are happy with our service and that your friend is happy and you are happy with our care. Your comments will be passed on to our hard working team. Thank you very much, we all appreciate your feedback.

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Review from D L (Sister of Resident) published on 19 June 2019
Submitted via Postal Card • Report

Overall Experience

A well-run home, strong management.
Excellent staff and a high standard of care.
Residents are in good hands in all respects.
Treatment is as close to home as can be.
Well kept surroundings and residence.
Social welfare.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your positive comments about Manorfield which are much appreciated by us all. Feedback is always good, and helps us to ensure that we are delivering the best that we can in regards to care and attention of our residents/service users. It also gives us an insight as to how families or visitors view us as a care home and how they view the environment/surroundings/grounds. We aim to please, so thank you for taking the time to review our service.

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Review from D F (Daughter-in-law of Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience

My Mother-in-Law received excellent care throughout her 15 month stay at Manorfield. The staff were caring and professional at all times.

Reply from Karen Stovell, Manager at Manorfield Residential Home

We are pleased that you were happy with the care that your mother in law received in our care home. Thank you very much for reviewing our service.

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Review from Keith T (Son of Resident) published on 3 June 2019
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Overall Experience

My late father stayed at Manorfield Care Home for just over a year until his passing a few weeks ago. Initially, he was not very keen on the thought of moving into a care home but within a week of being at Manorfield he loved it and said this was the place he wanted to be. The setting is beautiful,

the rooms are nice with en-suite wet rooms and the staff, excellent. He used to love sitting on his bench outside his room looking out over the fields at the wildlife, the food was excellent and he enjoyed many a trip out with the staff. I would not hesitate to recommend Manorfield to anyone.

Reply from Karen Stovell, Manager at Manorfield Residential Home

We thank you for taking the time to review our care home. We are very happy that your father loved Manorfield and enjoyed his life with us all as we did with him.

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Review from Stephen M (Son of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience

A very well run care home with excellent staff morale many of whom go the extra mile with their care especially for the elderly with dementia.
Always responsive to queries from relatives.
Visitors always greeted with a cup of tea or coffee.
Easy access to safe patio and gardens - plenty of light

and the building kept very clean and fresh.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for taking the time to review Manorfield. We are pleased that you are happy with our care and the safe environment that your mother enjoys.

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Manorfield Residential Home

Care Provided by Manorfield Residential Home

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Funding & Fees Guide for Manorfield Residential Home

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