Meadowcroft

30 Buckingham Road, Shoreham-by-Sea BN43 5UB
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9.8 45 Reviews
  • Meadowcroft, Shoreham-by-Sea
Meadowcroft Care Home offers residential care for up to 20 residents. The team specialises in care for the elderly, and are committed to providing person-centred care to residents wanting to spend their retirement in a safe and secure environment.

The home is spacious and bright, offering two living areas for residents to relax or socialise. All bedrooms have en suite facilities as well as a TV and telephone point and a nurse call system, giving residents peace of mind at all times.

In the spacious dining room, residents are served a variety of nutritional meals, and the kitchen team are happy to cater for dietary requirements and preferences.

Residents also have access to an accessible garden where they can sit and enjoy the sunshine in the warmer weather.

Situated in the centre of Shoreham by Sea, Meadowcroft Care Home provides good access for residents to get out and about where possible and for loved ones to visit.

Meadowcroft offers activity and entertainment over 6 days of the week and maintains community links with schools, nursery and churches.

Meadowcroft now also offers a personalised Day Care service between the hours of 09.30 and 16.30.

Care Provided by Meadowcroft

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care

Good to Know

  • Owner
  • Meadowcroft Shoreham Limited
  • Person in charge
  • Susan Briggs (Manager)
  • Admission Criteria
    • Private
    • Ages 18+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Meadowcroft

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,550
    • Self-Funded Residential Dementia Care £1,000 – £1,550
    • RESPITE Self-Funded Residential Care £1,000 – £1,550
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,550
  • Our fees are determined on the size of room,location and also care requirements.The fees do not include hairdressing, chiropody or alternative therapist fees, newspapers toiletries or continence products.


  • (these prices are only a guideline, please contact Meadowcroft to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is unrestricted.
    Masks are no longer worn in the Home.
    For the protection of residents please do not visit if experiencing signs or symptoms of COVID, flu or stomach flu (Norovirus)


  • Parking
  • There is a car park available and parking on Buckingham Road is permitted.


Total of 45, showing 21-40
9.8

Meadowcroft has a Review Score of 9.8 (9.786) out of 10, based on 35 reviews in the last 2 years. Over all time Meadowcroft has 45 reviews.

Overall Experience

  • 36
  • 6
  • 3
  • 0
  • 0

Date Published

45
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26
35
10
Overall Experience  Overall Experience 4.0 out of 5

I had a good break at the care home. The people were fair and kind. I enjoyed staying there and the gardens were a joy.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you for sending this review. We are so pleased that you enjoyed your time with us. You took part in our many activities and had a lot of fun.


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Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law needed a place to stay so my husband and I could take a well-earned break. On our initial visit, we were made to feel very welcome and were very impressed with the staff and the facilities. There was a visit from the nursery school which my mother-in-law really enjoyed. The care home
is very homely, clean and well-decorated. The staff were kind and caring and we really felt in good safe hands. During the stay, my mother-in-law took a while to settle and I believe the staff went above and beyond to help her. When we picked her up she had obviously bonded well and was very happy there.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you so much for leaving this review. We try very hard to make people feel settled whether they are with us for a short time or living here permanently. We are pleased that you managed to have a good rest.


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Overall Experience  Overall Experience 5.0 out of 5

The staff were lovely and caring. The whole family were made welcome, including young great-grandchildren.
Medication or any problems with my mother-in-law were discussed with the family, with suggestions for going forward and the results were then shared with us. The home was light, attractively decorated
and each communal room had a different feel. The garden was lovely and safe to move around with a walker, stick or wheelchair. The activities were enjoyed, especially the visit of a goat, crafts, having nails done, people coming to sing or play instruments and the local nursery class visiting. Families were invited to join in for special activities each month. As my mother-in-law's health declined, the staff had special meals prepared for her and fed her when she needed it. She was able to avoid going into hospital and died peacefully in her bed, with the family there.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Hi, thank you for taking time to send this review and your thoughts. We try to ensure that residents who wish can stay here and be cared for by staff that know them well in homely surroundings and their family present. We can only do this with help from our medical team and we work well with them.


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Overall Experience  Overall Experience 5.0 out of 5

Having visited our friend various times, we found each occasion she was well looked after and supported. Thanks to all the staff!

Reply from susan Briggs, Deputy Manager at Meadowcroft

Thank you for your kind review. Myself and all the team provide such a happy environment which includes first-class care.


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Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law was transferred from the hospital to Meadowcroft in January 2023 as her dementia had worsened to the extent she could no longer remain at home, even with carer support. We chose Meadowcroft because of its homeliness and friendliness and this certainly proved to be the case. They involved
her in plenty of activities and were sympathetic to her increasing levels of confusion. During the last two months of her life, she required increasing amounts of support on a one-to-one basis and the staff were wonderful, particularly the management.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you for sending this review. Your Mother-in-law certainly enjoyed and had the benefit of all Meadowcroft can offer. She was a lovely lady and part of our Meadowcroft family. We miss her very much.


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Overall Experience  Overall Experience 4.0 out of 5

I was brought down to Shoreham by taxi having booked two weeks respite care after a total hip replacement. I immediately felt at home at Meadowcroft as I was greeted by a very pleasant lady who said "welcome". The food is excellent and plenty of it. The nurse appeared every day and gave the necessary
injections. There is plenty of entertainment and the residents seem to be very happy and contented. The staff couldn't be more polite and good fun. All in all, a very good experience and one I would recommend.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you for kindly sending this review. We are so pleased that your short stay with us was a good experience.


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Overall Experience  Overall Experience 5.0 out of 5

Mum's experience was very good. She came home able to do much more for herself and with more confidence.
The only issue she had was the size of the bed, which was a little narrow for her.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you for taking the time to give this review. We are so pleased that the rest meant that your mum was able to do more for herself and felt more confident. I am sorry to hear that she thought the bed was too small, the hospital beds are a standard size.


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Overall Experience  Overall Experience 5.0 out of 5

My sister came to Meadowcroft in the middle of November 2023. The difference in her mobility and mood has been amazing thanks to the care and surroundings of Meadowcroft. The staff are really caring and kind to relatives. If I had one fault it would be the ensuite toilet is small but the size of the
bedroom is excellent. Can fully recommend Meadowcroft.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you for taking the time to write this review. I am pleased that you can see a difference in your sister since she has started living with us.
I understand that the ensuite toilet is small and as it is a Victorian building we have to work with what we have although we are always striving to improve our facilities.


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Overall Experience  Overall Experience 5.0 out of 5

We have been looking at residential homes for my sister-in-law who now requires additional support. Upon entering the home it was bright, clean and welcoming and clearly has been redecorated recently. The residents had just finished lunch and were returning to the lounges or their rooms and were chatty
and happy. The deputy manager had so much great information to help us with our search and the staff member who showed us around was also equally helpful and friendly.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you for taking time to write this review.
We are so pleased that you could see our home has had as much attention as our residents do.We understand how difficult it can be trying to find a home for a loved one and our staff are always happy and helpful.


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Overall Experience  Overall Experience 5.0 out of 5

Thank you to the manager and team for looking after my husband while I had a much-needed break. Everyone was so friendly and the home felt much more like a home than an institution.
All my husband's visitors were very impressed with his care and found him on good form.
I hope to be able to use this
excellent home for respite care again.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you so much for this review. We are so pleased you had a much-needed rest. We have been striving for a home feel rather than a care home feel and we are so pleased that you felt that this has been achieved.
We are fortunate to be able to offer respite if we have a room available.


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Overall Experience  Overall Experience 5.0 out of 5

Dad has recently become a resident at Meadowcroft, he has settled in well with the superb care and attention from all the staff. The attention to detail in providing individualised care needs has enhanced his experience of residential living.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you for this review. We are so pleased that your dad has settled in and is enjoying his time at his new home.


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Overall Experience  Overall Experience 5.0 out of 5

My mum went into respite care for two weeks - she is 88 years old and has a home live-in carer who went on holiday. Mum was anxious about going into a home. From the moment she arrived, she was treated with kindness and grew to love all the staff. Mum made a few friends and enjoyed chatting. The food
was very good and she really enjoyed the entertainment. This will be our chosen home for future respite care and permanent care if required.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you for this review. We loved having your mum stay with us and if we have a bed available would welcome her to come to us for either respite or permanently in the future.


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Overall Experience  Overall Experience 3.0 out of 5

Grandma has been happy since arriving in the home. She has been made to feel welcome and has been well looked after. The food has been nice and hot. She has got on well with the staff. The room is comfortable.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you Tom for completing this review. Your grandma is settling into the home well.


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Overall Experience  Overall Experience 5.0 out of 5

Very supportive staff for both resident and family. Provided exactly the respite care required and made Mum feel welcomed and settled quickly. Super support - we are very grateful for the care and hope to be able to use this excellent home again in the future.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you for taking the time to write this review. One of the areas we specialise in is providing respite care for those families who need some time away or people leaving hospital that just need a little longer to recover before going home.
We are so pleased that you found the staff supportive and we hope to see your loved one back with us again.


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Overall Experience  Overall Experience 5.0 out of 5

My father spent the last year of his life in Meadowcroft. He died peacefully in the home. Throughout his stay, he received excellent care. His needs were fully met at all times. He was treated with respect throughout and all staff members treated him with great kindness. Many activities are laid on
and staff got my father involved and even introduced a crossword activity to use his interests and skills. In his last few weeks, every effort was made to ensure he was comfortable and special meals were made to entice him to eat. The outstanding care he received enabled him to remain in the home and ensured his death was peaceful and pain-free.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you, Anne, for your kind words and taking time to write this review. All of our residents are like family to us and your dad touched all of our hearts. Although we are not a nursing home we do try to deliver the best care possible including at end of life.


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Overall Experience  Overall Experience 4.0 out of 5

I have only been introduced to the Meadowcroft care home today and I was very impressed with the staff on duty, who were all very caring and considerate, as well as professional.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you for taking the time to complete a review. We hope that you continue to return to Meadowcroft to see what care and comfort we supply to our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Was made to feel welcome and treated wonderfully throughout my stay.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you so much for this review. We are so pleased that you enjoyed your short stay with us.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely friendly and helpful.
Lovely atmosphere.
The food is excellent and healthy.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you for taking the time to review us. We are delighted that you find the home pleasing and the staff helpful. Our cooks will be delighted that you think the food is good. They have spent many months refining the menu so there is always something to suit everyone.


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Overall Experience  Overall Experience 5.0 out of 5

Meadowcroft is a very welcoming and friendly care home. The staff are very attentive and professional. As you step through the front door it is like visiting somebody in their own home. My aunty is very happy and attends all of the different activities provided. The house is newly decorated to a very
high standard. Would definitely recommend to anybody looking for a care home for their loved one.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you, TP, for taking the time to submit a review.
We are delighted that you feel welcome in the home and that your aunty is happy here and attending all the activities.
We believe we have a great home and so nice to hear you would recommend us.
Kind Regards.


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Overall Experience  Overall Experience 3.0 out of 5

Meadowcroft was home to my aunt for 5 years. The carers and original management were fabulous. Getting to know family as well as my aunt. We were extremely happy with the care our aunt was receiving. Sadly, following new management, at the age of 97 we were told that the management felt they could not
cater for her. We found a lovely nursing home but sadly a couple of weeks after the move which was very traumatic for her she developed a chest infection and passed away. As our aunt had only just left Meadowcroft after many years of calling it home, we felt it courteous that we should advise them. We were disappointed then that the management did not have the courtesy to acknowledge the event by replying to our email.

Reply from Vanessa Farmer, Registered Manager at Meadowcroft

Thank you for taking the time to give us feedback. We are very sad to hear of your aunt's death. The new management took time to get to know your aunt and she was given all the care and attention she needed but regretfully she soon needed nursing care and this is not something we can provide, as we are a residential care home and not a nursing home. We remember taking time to explain this to your aunt and her family. The manager has returned from sick leave and has responded to your email.


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Current Review Score: 9.8 (9.786)

Overview of Review Score

The Review Score of 9.8 (9.786) out of 10 for Meadowcroft is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.786 for Meadowcroft is calculated as follows: ( (331 Excellents x 5) + (66 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 407 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadowcroft is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Apr 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Susan

Susan Briggs

Job Title: Manager

Joined: 2023

Hello, I'm Susan, I have over 20 years of experience in Health and Social Care, starting as a night carer in a nursing home I soon developed my career and became a training officer, training care and nursing staff for over 15 years!

Meadowcroft is a great home that’s really fun with lots of varied activities and great home cook food and we look forward to showing you our home!