Nyton House

Nyton Road, Westergate, Chichester PO20 3UL
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9.9 47 Reviews
  • Nyton House, Chichester
Established in 1977, Nyton House, situated just outside of Chichester, offers a beautiful living space in an idyllic rural location. Boasting 3.5 acres of private gardens and a Queen-Anne-listed building, residents benefit from an exceptionally unique care environment.

A family run home, the team are kind and compassionate, with the experience and qualifications to provide high quality person-centred care that prioritises dignity and respect at all times.

Registered for up to forty-four residents over three units, the Queen Anna main building provides elegant accommodation over three floors with period décor and furniture. Most rooms are en-suite with garden views. Five double rooms offer elegant accommodation for couples.

The new Gables wing is situated in the walled kitchen garden. A purpose-built, architecturally designed unit using the latest design theory and interior design to create an environment designed for people living with dementia. Ten en-suite rooms with infinity walkways and internal garden spaces.

The Coach House delivers a 'Home-Like' setting for nine residents with mild to moderate dementia. A wonderfully communal setting provides a safe and engaging environment. 9 en suite rooms with interior design by HomeSmiths.

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Care Provided by Nyton House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit
  • Sheltered Housing

Good to Know

  • Owner
  • Nyton House Ltd
  • Person in charge
  • Felicity Hillary-Warnett (Registered Manager, Nominated Individual)
  • Admission Criteria
    • Pre-admission assessment required unless emergency
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (7)
    • Single Rooms with ensuite Wet Room (10)
    • Couples/Companion Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Nyton House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £2,000
    • Self-Funded Residential Dementia Care £1,500 – £2,000
    • RESPITE Self-Funded Residential Care £1,500 – £2,000
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £2,000

  • Our single room rates start from £1500 per week(inclusive of all Care, weekly Hairdressing and Manicures with no hidden admission charges). We can also offer shared occupancy in our larger suites for couples and companions.
  • (these prices are only a guideline, please contact Nyton House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are free to visit anytime during the day, but if wish to see the manager a phone call would be beneficial to arrange a meeting


  • Parking

  • The home has parking at the front and overflow parking at the back of the home


Nyton House Reviews (47)

Total of 47, showing 21-40
9.9

Nyton House has a Review Score of 9.9 (9.894) out of 10, based on 12 reviews in the last 2 years. Over all time Nyton House has 47 reviews.

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Review from Bernardine B (Daughter of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Nyton House since March 2020 She has come alive with all the interests that are provided at Nyton. The staff for her 92nd birthday made her feel so special. A wonderful memorable day for her when staff went the extra mile especially during these Covid times. We feel she is in
such a special place to enjoy later life and keep laughing! My mother's best interests are always at the heart of everything they do there for her.

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Review from Felicity F (Daughter of Resident) published on 25 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot thank the manager and her team enough for attentive, individual and professional service that Nyton House has provided for my 90 year old mother. Since her transfer to Nyton House her physical and mental well-being has improved beyond our wildest dreams, we are so happy and relieved to know
that she is now in such a caring and loving home.

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Review from Michael C (Son of Resident) published on 2 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been impressed by the quality of care from day one of Mum and Dad's stay at Nyton House.
Despite their challenging mental and physical health issues, the staff have been very supportive and helpful to the family as we travel this dementia journey together.
Would not wish them to be anywhere
else.

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Review from Rod H (Son of Resident) published on 15 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A delightful, family-run care home in a superb, rural setting with extensive grounds. Having experienced problems with previous homes, I am really pleased that my mother is now settled at Nyton House. Unlike many care home groups that are run as remote corporate operations, the management and staff
at Nyton House actually care about their residents and the very personal service they so successfully provide. The managers are easily contactable and provide regular updates. I am extremely impressed and would recommend Nyton House without hesitation.

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Review from Clive M (Son of Resident) published on 1 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care provided by the carers is absolutely outstanding. They go out of their way to go the extra mile in all cases. The standard of cleanliness is exemplary and the whole atmosphere is a very happy one.

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Review from Julia T (Daughter-in-law of Resident) published on 23 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law joined the Nyton House family in January 2019 with a diagnosis of advanced Alzheimer's. He settled in very quickly which was largely due to the very personalised care that he received. We were all made to feel very welcome and the whole team went out of their way to make sure that he
felt happy and safe. The staff are particularly warm and wonderful and everyone (carers, cooks, cleaners, groundsmen, visitors) have gone out of their way to take a great interest in my father-in-law.
Special trips and activities have been organised with his interests in mind rather than just insisting that he joins in with established activities. The setting is delightful with beautiful gardens to wander around and big, bright, airy bedrooms that we have been able to personalise.
My father-in-law has always been treated with great dignity and respect but also with a huge amount of love. I have absolutely no reservations in recommending Nyton House.

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Review from Margaret T (Sister of Resident) published on 18 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was cared for with compassion and dignity at Nyton. I can’t thank the staff enough for supporting my sister and the family as her condition deteriorated and in caring for her through her final days.
Nyton is a beautiful home with wonderful staff.

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Review from Edward W (Grandson of Resident) published on 15 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandparents spent 3 months at Nyton for Respite Care.
The assisted living apartment was ideal, giving them the support they needed while retaining some independence. Food and staff were excellent and the general feel of Nyton House was caring and sociable.

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Review from Alex A (Regular Volunteer) published on 2 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been visiting Nyton for the past 10 years as a volunteer and cannot speak highly enough of the level of care provided to the residents and high standards that the home upholds.

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Review from Gloria J (Cousin of Resident) published on 8 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin and husband lived in a flat in Cobham Surrey and it came to the time when we could see they both needed a care home. As my family all live in West Sussex, (they all love my cousins) agreed it would be good to get them a place close to them. My daughter in law and I visited 6 care homes, the
first 5 were just not suitable but the last one was Nyton House. As soon as we walked in we knew this was the right place.
We were not wrong. I would recommend Nyton House to any family looking for a place for their relation. The staff are so lovely and have all the patients in the world. Nyton House is clean and smells nice.


Thank you all the staff at Nyton House.


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Review from Graham C (Son of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Nyton House in August 2013 (with my late father) and I have to say I have been delighted with the help and support she has been given at all times.
The staff are excellent and very attentive to her needs (she needs constant reassurance).
The food is excellent and there is a choice
at all meal times.
On special occasions the kitchen staff produce celebratory cakes and for Mum's 90th birthday they laid out a very impressive buffet for residents and approx. 15 family visitors.
Mum enjoys trips out in the Nyton transport.
Knowing Mum is well cared for and safe is very reassuring.

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Review from Penelope H (Friend of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nyton House is the most wonderful caring home I have been fortunate enough to encounter. As a nurse I knew what I was looking for and Nyton has exceeded all our desires. It is friendly, loving, clean, innovative, active and has incredibly caring staff. I would give it the very top of top marks.

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Review from Pauline C (Friend of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in all areas of care and a delightful community in a lovely building.

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Review from Trisha H (Daughter of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, caring environment. The staff will bend over backwards to help. One of the major benefits of being a smaller home is their ability to tailor activities, trips, food and nutritional needs and all aspects of each residents' care to the individuals.
Always very welcoming and accommodating,
the home is a busy hub of love and laughter.

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Review from J M (Friend of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nylon House Staff are dedicated and friendly, doing their very best to make everyone feel cared for, including visitors. The garden is beautiful, the setting tranquil, and the food is freshly prepared and very good.

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Review from Charlotte D (Sister-in-law of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve visited Nyton Home on a number of occasions to help during special events. What stands out is the family atmosphere and a real feeling that this is a home from home for the residence and a genuine commitment to care by the staff. Having visited several other residential care homes this year I would
not hesitate in recommending Nyton to others.

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Review from G A (Daughter of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a parent who has been in Nyton now for about four years. She is extremely happy and would not even consider moving anywhere else for any reason. The staff are exceptional with their care in all aspects of what my mother requires. Whenever visiting I am always made to feel welcome and treat
it as her home. I am able to have the luxury of not having to worry about her as I know that she is safe, cared for and happy......and very well fed with a wide range of menu choices each day.

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Review from Neil P (Son of Resident) published on 30 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has consistently received excellent care in the 2 yrs+ since she moved to Nyton House. The staff are exceptionally kind, caring and professional and make every effort to engage with Mum, brighten her day and help her with whatever she may need. Her care needs have increased considerably over
the past year and the staff cope admirably with these challenges. I have always been made to feel very welcome when visiting. It is a huge comfort for us to know that she is being looked after so well.

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Review from Edward A (Grandson of Resident) published on 27 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Nyton House were extremely welcoming and caring for my grandparents during their respite stay in the home. Over the course of their months stay, they always said how excellent the food was and how everyone made them feel at home. With plenty of activities to keep them entertained and the
beautiful gardens to wander through, they left feeling re-energised and would happily return should they ever need to!

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Review from C T (Daughter of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and compassion given under very stressful circumstances.

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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Nyton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.894 for Nyton House is calculated as follows: ( (128 Excellents x 5) + (13 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.894

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nyton House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Oct 2024

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (2)

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Felicity Hillary-Warnett

Job Title: Registered Manager, Nominated Individual and Director of Nyton House

Joined: 2003

Felicity trained as a Registered General Nurse at St. Richards Hospital before running care homes. She has a vast experience in End Of Life Care having completed a Diploma in Education (Cert Ed), End of Life Care as well as NVQ Internal Assessor and Internal Verifier and more recently has completed the Six Steps to End of Life Care at St. Wilfrid's Hospice.


Emma

Emma Williams

Job Title: Head of Care

Joined: 2015

Emma joined Nyton in 2015 as an Activities Coordinator and soon went on to complete her NVQ 2 and 3 in Adult Social Care. In 2019, Emma's was appointed Head of Care to work alongside the registered manager in overseeing Care Planning and in developing best practice on the floor.
Emma is the Medication Champion at Nyton as takes a lead role in the safe and compliant management of medication at the Home. She is currently working on her NVQ Level 5.