Oakland Court

26 Admiralty Road, Felpham, Bognor Regis PO22 7DW
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9.8 30 Reviews
  • Oakland Court, Bognor Regis
Oakland Court is established within the coastal village of Felpham, near Bognor Regis, facing south by the sailing club with the promenade, and the sea is only a short walk away. It is enclosed by a lovely, secluded cottage style garden with seating in a sheltered courtyard and patio.

Oakland Court provides a comfortable environment for elderly residents in a purposely converted building to provide effective residential care.

Residents have the use of comfortable lounges and dining areas where they can choose from a wide variety of home-cooked meals. There are well maintained large, landscaped gardens and patio areas. There is an activity program scheduled throughout every week.

Personal care packages ensure that all individual requirements are met by friendly, trained staff who are available day and night, led by a management team. Staff are enhanced by working in partnership with external professionals such as the local GP practice and Pharmacy.

Staff levels are adjusted to reflect the needs of personalised care for residents which can change from time to time. Oakland Court continuously invests in training to support a quality of care in which they feel proud and meets the needs and expectations of residents and their families.

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Care Provided by Oakland Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Oakland Court Ltd
  • Person in charge
  • Christine Barnes (Registered Manager)
  • Admission Criteria
    • Admission follows pre-admission assessment to ensure the home is a suitable placement for each person
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Oakland Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,550
    • RESPITE Self-Funded Residential Care from £1,050

  • Please note that these figures are for guidance only and are subject to a pre-admission assessment of care needs and the individual choice of room size and view.
  • (these prices are only a guideline, please contact Oakland Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome any time of the day.


  • Parking

  • Outside parking facilities provided for a total of 8 cars. Parking is also available on the roads surrounding the premises.


Oakland Court Reviews (30)

Total of 30, showing 21-30
9.8

Oakland Court has a Review Score of 9.8 (9.824) out of 10, based on 14 reviews in the last 2 years. Over all time Oakland Court has 30 reviews.

Overall Experience

  • 27
  • 3
  • 0
  • 0
  • 0

Date Published

30
5
6
14
16

Review from Helen T (Daughter of Resident) published on 18 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oakland Court has been my father's care home for the last 18 months. It is very clean, tidy and the staff genuinely like their jobs. They are a caring team and my father is very well looked after. His room is clean and tidy. The lounge area is very sociable. My father likes his meals and has company
to eat them with at lunch times. It is very welcoming at any time. During the Covid pandemic they were amazing. I would not want him to be anywhere else.

Reply from Chris Barnes, Registered Manager at Oakland Court

Thank you so much for your taking the time to leave us feedback. We're delighted you feel your father is well looked after. We know just how much your father enjoys socialising at lunch - he is very much part of the family at Oakland Court. We look forward to seeing you again soon.


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Review from S M (Daughter of Resident) published on 21 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted during Covid. The staff were very helpful and professional, ensuring this was the right place for her. I have been very impressed by the care shown by all the staff to my mother. She is very happy at Oakland Court. She said, "you don't need to worry about me, I am very happy and
well looked after; I love the food too"!

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Review from S M (Daughter of Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Oakland Court were professional, understanding and caring towards myself, my mother and her numerous visitors.
The environment, activities and food were excellent.
I would have no hesitation in recommending this care home for short or long term stays.

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Review from Cheryl M (Daughter of Resident) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 89 year old Mum was extremely poorly with asthma. When she went to Oakland Court her care could not have been better. She blossomed and came home within 2 weeks. We could not have chosen a better home for her respite care. The attention to detail, the cleanliness, respect, the excellent food were
outstanding. She feels like she has been on holiday and really misses them all. We cannot thank all the lovely staff enough.

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Review from Rosemary W (Wife of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband goes to Oakland Court for respite care. He is always greeted warmly by all the staff. He said he feels like one of the family "praise indeed". The food is delicious a varied and interesting diet, he always gets a choice and enjoys his food. The surroundings are very comfortable and surrounded
by a pretty garden, the rooms are relaxing and nice.
I can relax knowing my husband will be well looked after while he is with them.

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Review from Patricia B (Daughter of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant care home.

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Review from Stuart T (Son of Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel we chose one of the best homes in the area. The home was nicely decorated, light and very welcoming. The cleanliness was excellent throughout the home. The bedroom was well equipped and homely. The food was of good quality and to my Mothers taste (not over flavoured with herbs and spices)! She
enjoyed the various entertainments. Finally, the staff, who without exception, were amazing, nothing was too much trouble, they treated the residents with care and respect and always had a smile and cheery word.

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Review from Chris S (Son of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful caring staff. More than willing to go the extra mile for their residents. Clean well cared for buildings and gardens. Quiet location, level walking to the sea. My mother loves the facility and would not go anywhere else. Really kind and considerate staff across the entire operation. Nothing
is too much for them. Keep me informed on how my mother is doing and getting on health-wise.

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Review from Jane G (Niece of Resident) published on 3 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is such a fantastic care home. I cannot fault the care which was given to my auntie during her stay at Oakland Court. The home is spotless and all the staff display the same high standards of care to all residents. My auntie really flourished with all the activities and speakers who are invited
to entertain the residents and was always treated with respect and dignity. I would highly recommend anyone looking for a home away from home for their loved one.

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Review from Liz D (Daughter of Resident) published on 10 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this home for just over 5 years. She entered with mild alzheimers but is now totally confused. From the day she entered she has had nothing but kindness and respect although she makes no sense now. The home is spotless with all domestic staff caring for residents to the same standard
as the carers themselves. Residents have a daily choice of menus and entertainment from wither staff or people from outside, e.g gardener, singers etc. Cannot fault the home.

Reply from Penny Eggebrecht, Chief Exectuive at Oakland Court

We would like to thank the family member of this resident for their feedback. The home is enhanced by the presence of this resident and her daughter's visits and support to the home generally. Everyone of us whoever we are have a relationship with this resident just because of who she is and her interaction with us as individuals. She brings joy to the home on a daily basis.


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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Oakland Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.824 for Oakland Court is calculated as follows: ( (144 Excellents x 5) + (13 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 165 Ratings = 4.824

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakland Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

International Recruitment Employers Award

Recipient: Oakland Court

Date: Thursday 23 May 2024 More details

Eat Out Eat Well Gold Award

Recipient: Oakland Court

Date: Thursday 24 May 2018 More details

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Meet the Team (2)

Kevin

Kevin Humphrys

Job Title: Chief Executive

Joined: 2022

Kevin joined Oakland Care Group in February 2022 as Chief Executive Officer, which includes Oakland Grange in Littlehampton and Oakland Court in Felpham, Bognor Regis. He brings 14 years of senior leadership experience in improving the quality of life for older adults. Kevin is a seasoned health and social care executive with a passion for delivering person-centred care, with a focus on professionalising care roles, implementing innovative solutions, and fostering a culture of excellence.


Throughout his career, Kevin has transformed services that serve the elderly across the UK. He has led non-profit and for-profit organisations providing care homes, home care, assisted living, memory care, and rehabilitation services. Under Kevin’s direction, these provisions of care have thrived through a person-centred philosophy and innovative solutions.


Kevin works diligently to leverage his experience and perspective to benefit Oakland Care Group’s residents, families, and employees.


As a Director for West Sussex Partners in Care, the local association for care providers, Kevin is committed to advocating for the social care sector.


Kevin is a Fellow of both the Chartered Management Institute and the Institute of Leadership and Management. He was a Top 10 Finalist of the Social Care Top 30 Leadership Awards in 2023 and a Finalist in the Social Care Top 30 for 2024. Additionally, he was included in the Care Home Professional’s Power List of 2023 and 2024 in the category of Executive Management. He has published articles in Care Talk Magazine and Care Home Professional.


Speaking engagements include his recent talk on “Empowering leadership in social care: a collaborative approach to moving forward” at the Care Show London 2024, his contribution to the CEO Success Stories Podcast and his recent conversation on the podcast Care Chats with Nick Connell.


Christine

Christine Barnes

Job Title: Registered Manager

Joined: 2019

Chris Barnes is a dedicated and experienced professional in the care industry, who joined Oakland Court in April 2019, as the Registered Manager. With a passion for providing compassionate care and improving the lives of others, Chris has been actively involved in the care industry since the age of 22, gaining valuable experience across various work settings.


Throughout her career, Chris has demonstrated exceptional leadership skills, fostering a positive and nurturing environment for both residents and staff members. Her hands-on approach and deep understanding of the complexities of care have earned her the trust and respect of those she serves.


Chris’s commitment to excellence and continuous improvement has led to the implementation of innovative care practices and the establishment of high-quality care standards at Oakland Court. She is dedicated to ensuring that each resident receives personalised and dignified care, tailored to their unique needs and preferences.


With a wealth of experience and a genuine passion for the care industry, Chris Barnes continues to make a profound difference in the lives of those under her care, setting a remarkable example for the entire team at Oakland Court.


We are particularly proud of the fact that Chris was included in the Care Home Professional’s Power List 2023 as an Innovator in Care. We wish her continued success moving forward as an innovator in care, to better support residents and enhance their quality of life.