Oakwood Court

Amberley Close, Haywards Heath RH16 4BG
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9.8 86 Reviews
  • Oakwood Court, Haywards Heath
Oakwood Court care home is one of the most homely and friendly around and they welcome people with open arms, like a big family. Their focus is on brighter living, so every day they bring a ray of sunshine to their residents. Their seven day a week sunny moments club provides a variety of one to one and group activities, based on residents hobbies and interests - there's something for everyone.

Each resident has an allocated key worker and the staff team receive regular training to make sure they provide the best care and support 24 hours a day.

The home has a 5* food hygiene certificate and the in-house catering team create delicious, nutritious home-cooked meals, reflecting residents preferences.

Engaging and involving residents is important and the team welcomes ideas, feedback and suggestions from all residents and their families so their service is continuously improved.

The home is surrounded by beautifully landscaped gardens. The comfortable modern residential care home is in a lovely setting and the neighbouring Oakwood Flats sheltered scheme make this a welcoming community of older people.

Oakwood Court provides accommodation for 33 residents, made up of 31 single, one double room and one premium suite. Each room enjoys a pleasant outlook and has its own en-suite facilities. Respite facilities can also be provided for those in need of a short break.

Residents enjoy a light and airy communal lounge and dining room. There is a family room and various comfortable seating areas to catch up with loved ones.

The beautiful Beech Hurst Gardens are close by and Haywards Heath town centre is only a short walk or drive away, with a mainline train station and excellent connections to London.

Care Provided by Oakwood Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Bindu Joseph (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (33)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Oakwood Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,107 – £1,556
    • RESPITE Self-Funded Residential Care £1,328 – £1,865
  • Our care home fees are based on the care needs of each resident and their choice of room within our home. We have varying levels of care provision and different types of room, based on the size, outlook and facilities.
    All inclusive pricing - Our care fees include all accommodation and household bills, personal care, all meals, snacks and non-alcoholic refreshments, and the cleaning and laundry service. Extra services can be purchased as required, such as telephone, hairdressing and chiropody.


  • (these prices are only a guideline, please contact Oakwood Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome to the care home, come for a hot drink, enjoy lunch or join in with an activity. Many options for places to visit the residents including, communal lounge or dining room, a welcoming day room or their own private bedroom.


  • Parking
  • Free parking on site in homes car park.


Total of 86, showing 81-86
9.8

Oakwood Court has a Review Score of 9.8 (9.840) out of 10, based on 17 reviews in the last 2 years. Over all time Oakwood Court has 86 reviews.

Overall Experience

  • 69
  • 17
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Oakwood Court is a wonderful place, mostly down to it's friendly and attentive staff, as well as the bright and airy surroundings. I know that dad is comfortable and well cared for here.

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Overall Experience  Overall Experience 4.0 out of 5

Dad has been in Oakwood Court for three and a half years and I have no complaints, the staff are very approachable when I need to see them and they keep me informed about dad's problems. Dad is deaf and almost blind.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Oakwood Court for nearly 3 years and she suffers with dementia and Alzheimer's. The staff are outstanding as is the management. The level of care has exceeded my expectations, they always phone with any comments/problems so I always feel well informed. I visit about 5 times a week
and my mother is always clean well tended. I would not hesitate to recommend Oakwood Court to anyone. I liked the fact she was able to provide all her own furniture so that her room felt like home immediately.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, the staff are consistent and remain at this care home. They treat my mother who has dementia with kindness and consideration. I have no hesitation in recommending this care home.

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Overall Experience  Overall Experience 5.0 out of 5

My father arrived at Oakwood Court following a fall and a spell in hospital. When he arrived he was very frail and insecure. Within a week he looked 10 years younger. This entirely due to the staff of all levels. Nothing is too much trouble. Everyone is friendly, caring and supportive, he is helped
where necessary but is doing things for himself too which had been too much trouble, well done Oakwood Court.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Oakwood Court since September, initially for respite care and then for full care. My mother made this decision herself after being at Oakwood Court for a few weeks. She was happy in such a safe environment and so impressed with all the staff who treat the residents to
cheerfully with patience and dignity.
The atmosphere is relaxed and approachable and residents are encouraged to have visitors at any time. we have enjoyed having meals with her; the food is excellent, very varied and of high quality. The knowledge that my mother is being so well looked after has been a great support for the family.

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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Oakwood Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.840 for Oakwood Court is calculated as follows: ( (170 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 200 Ratings = 4.84

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakwood Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Oct 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

Vacancies available for short or longer term care.Please contact Care Home manager for availability.


Awards / Recognitions (3)

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Meet the Team (5)

Bindu

Bindu Joseph

Job Title: Care Home Manager

Joined: 2008

"I have worked at Oakwood Court since 2008, and started as a care assistant. I now have a Diploma in General Nursing, and both a Level 3 in Health and Social Care and a Level 5 in Leadership and Management of Care Services. I enjoy my role as care home manager and get satisfaction from helping residents and seeing them happy in our home.


I love my job because it's so rewarding leading a team and supporting our residents to live a bright life and putting them and their families at the heart of everything we do.


We do everything we can for them and it's brilliant to see the smiles on their faces. I look forward to meeting you and showing you around our friendly home."


Vladmir

Vladmir Pereira

Job Title: Deputy Care Home Manager

Joined: 2024

"I have been the Deputy Manager at Oakwood Court since April 2024. My journey in the care field started in 2017, beginning with my BTEC in Nursing which equipped me with a strong foundation for my career. Following comprehensive training in various hospital settings, including emergency, intensive care, and palliative care, I transitioned to roles in care homes. Starting as a support worker and progressing to assistant general manager back in Spain, I discovered genuine fulfilment in this environment.


Since relocating to the UK, I've served as a Senior Carer whilst qualifying as a Biomedical Scientist. What draws me most to working with older people is the profound sense of gratitude they express when receiving care and support. Witnessing their appreciation fuels my passion for this work every day.


In my role, I support Bindu and the team to make sure our residents receive the highest standard of care possible. I'm dedicated to providing compassionate support and assistance and fostering a sense of security and comfort for residents in our care."


Maria

Maria Figueira

Job Title: Chef Manager

Joined: 2013

I have over 25 years experience in catering and have been a Chef Manager here since 2013. I love food and cooking and I understand the importance of food. My father was Spanish and my upbringing has revolved around family and food.


Mealtimes are one of the most important parts of the day, especially for socialising and residents' wellbeing. There's nothing better than seeing residents tucking into a home cooked, hearty meal and getting good feedback from them, it brings joy to me and makes my job rewarding. I am supported in the kitchen by a Chef and two Kitchen Assistants and spend time with residents listening to their feedback and menu ideas.


Jessica

Jessica James

Job Title: Administrator

Joined: 2022

I started working at Oakwood Court in April 2022 and coming from mainly an administrative background, this is my first role in a care home. After only being here a short time, I sensed what a warm, friendly, caring home it is. It really does feel like “home from home”. I am the first port of call for all visitors to the home such as relatives, friends, nurses and tradespeople and I keep all the administrative paperwork up to date. But what I enjoy most about my job is interacting with the lovely residents.


I deliver their post and help read letters from family and friends if they are unable to do so themselves. Seeing the joy on their faces when I am reading to them is what I find so rewarding.


Stephen

Stephen Dyer

Job Title: Maintenance

Joined: 2023

"I take care of the day-to-day maintenance of the building making sure all the checks have been done, including fire and gas safety, water and electrical testing. My role includes more basic tasks such as unblocking shower wells, checking light bulbs and cleaning the bins - just as important! There is generally a lot of cleaning, tidying, and ensuring everything is in safe working order. I will also decorate rooms when they become vacant and keep the rest of the home looking as good as it can be.


I very much enjoy spending time talking to residents when I’m working in their rooms and supporting the care team in any way I can. Sometimes I have the opportunity to join in activities with residents such as gardening or singing, which is a great privilege.


I may have my week planned, but often my work can be reactive, you never really know what you’re going to walk into in the morning, one of the many reasons I love working here."