Oakland Grange

St Floras Road, Littlehampton BN17 6BB
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9.9 80 Reviews
  • Oakland Grange, Littlehampton
Oakland Grange is situated in a residential area on the borders of Rustington and Littlehampton close to the coast and within walking distance to the beach. Originally a large Edwardian house, the home has been extended to offer spacious facilities. It is set in a south facing mature garden with a sun terrace overlooking the lawns beyond.

Oakland Grange provides a comfortable environment for elderly residents, in a purposely converted building to provide effective residential care.

Residents have the use of comfortable lounges and dining areas where they can choose from a wide variety of home-cooked meals. There are well maintained, large landscaped gardens and patio areas. There is an activity program scheduled throughout every week.

Personal care packages ensure that all individual requirements are met by friendly, trained staff who are available day and night, led by a management team. Staff are enhanced by working in partnership with external professionals such as the local GP practice and Pharmacy.

Staff levels are adjusted to reflect the needs of personalised care for residents which can change over time. Oakland Grange continuously invests in training to support a quality of care in which they can all feel proud and meet the needs and expectations of residents and their families.

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Care Provided by Oakland Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Oaklands Littlehampton Ltd
  • Person in charge
  • Kim Maw (Registered Manager)
  • Admission Criteria
    • Self-funding clients
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Oakland Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,650
    • RESPITE Self-Funded Residential Care £1,100 – £1,750

  • Please note that these figures are for guidance only and are subject to a pre-admission assessment of care needs and the individual choice of room size and view.
  • (these prices are only a guideline, please contact Oakland Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors are welcomed any time of the day.


  • Parking

  • There are two on-site parking facilities at the home as well as parking in the surrounding streets.


Oakland Grange Reviews (80)

Total of 80, showing 21-40
9.9

Oakland Grange has a Review Score of 9.9 (9.880) out of 10, based on 39 reviews in the last 2 years. Over all time Oakland Grange has 80 reviews.

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  • 10
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Review from Paul A (Son of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second year our mother has been a resident at the home. This was a big 'ask' for Mum - very stubborn, and moving was not on her radar. Yes, there have been some settling-in teething problems, which were inevitable as this is her first time living elsewhere. However, all good for some time
now. She is looking much better than she has in years, both physically and mentally, which is down to the care and activities the Grange provides. We would recommend Oakland Grange, who does a good job, and we feel she is being looked after well.

Reply from Kim Maw, Manager at Oakland Grange

Your kind words mean a lot to us, and we are thrilled to hear that your mum's stay has been a positive and enriching one.
It warms our hearts to know that despite the initial challenges, Mum has found comfort and improved well-being at Oakland Grange. Our dedicated team strives to create a supportive and engaging environment, and your feedback reaffirms that we are on the right track.
Your recommendation is the highest compliment we could receive, and we are grateful for your trust in our services.
Once again, thank you for taking the time to share your thoughts. We appreciate your feedback and look forward to continuing to provide the best possible care for Mum.


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Review from A R (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been living at Oakland Grange for several months and has really settled in now, thanks to the warmth and attention of the lovely people who work there, who have provided consistently good care. As in most care homes at the moment, it must sometimes be a challenge to keep hold of the full
complement of staff, but management clearly always makes an effort to ensure that activities that keep residents interested, happy and alert can continue. The food has also been of a generally high quality, with careful attention paid to dietary needs. All indoor spaces are well cared for and clean, and the large garden is a wonderful bonus.

Reply from Kim Maw, Manager at Oakland Grange

I am delighted to hear about your positive experience with Oakland Grange and the excellent care provided to your mother. It's heartening to know that the staff's warmth and attention have made her feel settled and comfortable during her time there.
I appreciate your recognition of the challenges faced by care homes in retaining a full complement of staff, and it's commendable that the management at Oakland Grange makes a concerted effort to maintain a high level of care and engagement for residents. Ensuring continuity in activities that contribute to the well-being and happiness of residents speaks volumes about the commitment to their overall quality of life.
The focus on providing high-quality food tailored to dietary needs is crucial for the health and satisfaction of residents. It's reassuring to hear that Oakland Grange pays careful attention to this aspect of care, contributing to a positive and nourishing living environment.
Thank you.


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Review from R T (Son of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the care my mother receives. It is a great comfort to know that she is well looked after.

Reply from Kim Maw, Manager at Oakland Grange

Thank you for the lovely comments. I will share this with the staff.


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Review from Jane H (Daughter of Resident) published on 8 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oakland Grange provided a month's convalescence for my mother after a fall. The home is cosy, comfortable, friendly and spotless. Nothing is too much trouble for the staff. My sisters and I visited each week from Cambridgeshire and Kent and were made to feel part of their Oakland family on every occasion.
Christmas was amazing and we thank you for giving Mum so much care to be able to return home last week.
Highly recommended!

Reply from Kim Maw, Manager at Oakland Grange

Thank you so much for taking the time to leave a review of your mother's stay at our care home. We are thrilled to hear that you had a positive experience with us and that our staff provided excellent care. Your kind words mean a lot to us and we will be sure to share them with our team. We are committed to providing the best possible care to our residents, and your feedback helps us to achieve that goal. Thank you again for choosing our care home, and we hope to see you again soon.


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Review from K G (Daughter of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have settled well into Oakland Grange. Both have totally different care needs which are very well covered by the staff.
I have peace of mind that they are looked after by the attentive staff. I also enjoy visiting my parents at the beautiful home. I have just enjoyed a lovely afternoon
at their Christmas party with excellent food and great entertainment.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so very much for the wonderful comments. We are happy that you enjoyed our Christmas party. We all had lots of fun.


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Review from Lucy E (Daughter of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Oakland Grange for 18 months now, but I just want to say they really know how to put on a good Christmas party. Yesterday was a wonderful day. Loads of lovely food and an excellent singer. The home is full of beautiful Christmas decorations, making the atmosphere magical. The staff
all dressed up as did many of the residents and their relatives - in their sparkly Christmas jumpers. Good fun was had by all, with dancing and even one of the residents leading the singing. It was so wonderful to see my mum so happy, joining in with the dancing and singing. Thank you so much for such a happy day.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so very much for the wonderful comments; we were pleased that you could join us. Christmas is a special time of year.


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Review from Andrew C (Friend of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I regularly visit two friends who both reside at the home. The quality of overall care they receive is second to none. All staff are very professional, and the management has set a high standard of care that all staff have bought into.
The food quality, standard of room and cleanliness of the premises
is excellent, and the staff are amazing. I look forward to my visits to Oakland Grange.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so so much for these wonderful comments.


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Review from John H (Resident) published on 23 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After becoming a resident here over 3 years ago, I visit people here. 10th to a week. I am proud to tell people how good it is. All the staff are very friendly and most helpful. Pleasant and caring. So are the resident I meet and talk to. When I cannot look after myself, I told my family where I'm going,
Oakland Grange.

Reply from Kim Maw, Manager at Oakland Grange

We would love to have you move in with us again. Thank you so much- we love seeing you at The Grange.


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Review from S T (Husband of Resident) published on 18 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff helpful and very caring to all residents.
Nothing seems to be a problem to them. They call the residents by their first names and treat everyone as part of one big family.
My own wife feels well-settled and pleased to be a resident at Oakland Grange.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so very much. We also feel that you are part of our family.


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Review from Karen C (Daughter of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are attentive, patient and proactive.
The home itself is a lovely building with a pleasant dining room and a lovely lounge. The garden is beautiful too.
The food is very good, and the staff and chefs organised a Gluten Free diet for my mother.

Reply from Kim Maw, Manager at Oakland Grange

Thank you very much for the lovely review. We are so pleased to hear that Mum's needs are being met.


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Review from Kathleen C (Wife of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very friendly and welcoming and also helpful and caring. The home is comfortable and very clean, and a lot of entertainment is provided. The food is excellent. Visitors are always made welcome to visit anytime and join in with any entertainment.
Every effort is made to encourage residents
to join in activities and socialise, but your personal taste and privacy is respected.
I feel very confident that I have chosen the right place for my partner.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so much for the wonderful comments. We make every effort to include family and friends in all that we do within the home.
I will pass these kind words on.


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Review from Giles R (Son of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oakland Grange, Littlehampton and their complete team has been a game changer - literally. Our mother initially came in for a respite got well and went home to her residential flat. After a fall and very traumatic recovery in hospital - she returned to Oakland after breaking her pelvic bone. In a short
time, her recovery and build-up of strength and demeanor has been remarkable - and a lot of this has been due to literally an 'A Team'. The Oakland management and staff are super compassionate, they listen and are extremely responsive both to the residents but also family members. The rooms, cleanliness and facilities are excellent - and the food is top-notch. Both my brother and I would like to thank the complete staff A-Team for their support and impeccable service to your residents. Kudos!

Reply from Kim Maw, Manager at Oakland Grange

Thank you so very much for these kind words. The staff team are, as you say, the A team. I will pass these comments on to the team. It is a privilege to call Mum a member of our family.


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Review from M S (Friend of Resident) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a care home for someone can be a daunting task. So where to start? Fortunately, my dear friend remembered visiting Oakland Grange Residential Care Home some years earlier to see an old friend and could recall it “always seemed a very ‘nice’ place”. Her long memory served her well, and today,
nine years later, my 94-year-old friend continues her residency at Oakland Grange, happily settled in a lovely, modern, safe and high-quality place of care, helping to maintain quality of life with compassion, kindness, and respect where residents can feel at ease, comfortable and most importantly at home and amongst friends.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so very much for these wonderful heartfelt words. I will pass it on to the team.


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Review from Julie B (Daughter of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Oakland Grange highly enough. It's well organised, well run, professional, but mostly, so very helpful and caring. I feel confident and relieved that my mum is so very well looked after and cared for in every way possible. The staff here really do go above and beyond, from the cleaning
staff all the way up to the management. I wouldn't have a second thought advising anyone to use this home for their loved ones. Lovely place.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so very much for the lovely comments. Mum is a pleasure to have at The Grange.


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Review from Claire M (Daughter of Resident) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a fall down the stairs in mid-January and my father being discharged from the hospital to my care, as he'd been assessed as medically fit but, in my opinion, not at all capable of going home to his house and caring for himself, my husband and I sought respite care for him, initially in another
care home. They did their best, but we always knew we wanted him to transfer to Oakland Grange as soon as it was possible due to its excellent reputation. He has been a resident of Oakland for two and a half months now and has actually decided he wants to stay there permanently. We cannot fault the care and support provided by all the staff, they are always very welcoming and friendly to us and his many other visitors, and it gives us great peace of mind knowing he is safe and well cared for. Dad has a lovely room, and he enjoys taking part in as many of the activities as he can, and the proximity of the home to us is an added bonus. We would highly recommend Oakland Grange.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so very much for the wonderful kind words. Dad is a pleasure to have in our home.


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Review from B E (Son of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oakland Grange has delivered the highest standard of care to my 89-year-old mum for the past few years. She’s had her ups and downs but continues to bounce back in no small part down to the care, love and safeguarding delivered to her at Oakland Grange.
The staff are friendly, caring and well trained.
There is always a great atmosphere in the building whenever I visit. Did I mention cleanliness? This home is always spotless.
I couldn’t be happier to have her here.

Reply from Kim Maw, Manager at Oakland Grange

Thank you for the lovely comments; these will be shared with the staff team.


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Review from Lynn B (Daughter of Resident) published on 6 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Oakland Grange in November 2021. It was a big decision to give up her bungalow, but she was having difficulty managing alone.
We are so glad she made this decision, the staff have been great, and she is well looked after. Nothing is too much trouble for them.
It is also a lovely
place to come and visit my mother, so warm and welcoming.
They have plenty going on socially most days, also visiting entertainers.
The food is outstanding - my compliments to the chef.
It was a decision well made.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so much for the lovely comments. Mum is a pleasure to look after.


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Review from Jennifer A (Daughter of Resident) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident of Oakland for two years now. We are very pleased with the care she receives, especially as she has been unwell and needed short stays in the hospital. When she returned from the hospital, the care they give her is excellent. The home is bright and cheerful, and the garden
is lovely with a large sun terrace. Mum enjoys the garden and sits out in the sun at any opportunity.
The home is always clean, the staff are cheerful, and the change-over of staff is minimal - the same faces are around since Mum first arrived. There is regular entertainment and annual events on the calendar are celebrated, and the staff go to great lengths to decorate the home for these, and the chef will prepares food relating to the event. Mum has her hair done every week in the salon - a hairdresser visits regularly. The walk into town or the seafront is only a few minutes, and Mum enjoys the seafront in the summer. Would certainly recommend Oakland Grange to anyone.

Reply from Kim Maw, Manager at Oakland Grange

Thank you very very much for the lovely comments. We are so pleased to hear that you would recommend Oakland grange.
The manager and the team.


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Review from Julie H (Great-Niece of Resident) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great-aunt moved here approximately six months ago, and we are so glad she did. The level of care she receives is totally appropriate to her needs, never compromising her dignity or independence. My aunt always looks well-presented; it is obvious that someone has taken the time to dress her in clothes
that coordinate are clean and comfortable. She always cleans herself, and her hair is brushed. Her room and the rest of Oakland Grange are spotless. The staff are compassionate and caring and never walk by without a kind word or pat on the shoulder. She is actively encouraged to join in activities (the activity coordinator is wonderful), and I know she enjoys them. Finding a new home for her seemed a Sisyphean task at first, but we couldn't be happier with where she is. Roll on when I can move in!

Reply from Kim Maw, Manager at Oakland Grange

Thank you for this wonderful review; it means so much to all of us. Your great-aunt is a pleasure to have as one of our family at Oakland Grange.


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Review from L L (Daughter of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to express my heartfelt thanks to all the staff at Oakland Grange care home for the great care they took of my father. He lived there from 2019 to January 2023, when he sadly passed away at the grand old age of 101. He was very happy living there and particularly enjoyed all the entertainment.
We both felt that the staff were excellent and did their very best to help all residents feel happy and at home. The building and interior are kept beautifully, with a great garden for the summer months.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so much for the kind words. We all miss your dad very much.


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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Oakland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Oakland Grange is calculated as follows: ( (407 Excellents x 5) + (51 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 460 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakland Grange is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Aug 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Kevin

Kevin Humphrys

Job Title: Chief Executive

Joined: 2022

Kevin joined Oakland Care Group in February 2022 as Chief Executive Officer, which includes Oakland Grange in Littlehampton and Oakland Court in Felpham, Bognor Regis. He brings 14 years of senior leadership experience in improving the quality of life for older adults. Kevin is a seasoned health and social care executive with a passion for delivering person-centred care, with a focus on professionalising care roles, implementing innovative solutions, and fostering a culture of excellence.


Throughout his career, Kevin has transformed services that serve the elderly across the UK. He has led non-profit and for-profit organisations providing care homes, home care, assisted living, memory care, and rehabilitation services. Under Kevin’s direction, these provisions of care have thrived through a person-centred philosophy and innovative solutions.


Kevin works diligently to leverage his experience and perspective to benefit Oakland Care Group’s residents, families, and employees.


As a Director for West Sussex Partners in Care, the local association for care providers, Kevin is committed to advocating for the social care sector.


Kevin is a Fellow of both the Chartered Management Institute and the Institute of Leadership and Management. He was a Top 10 Finalist of the Social Care Top 30 Leadership Awards in 2023 and a Finalist in the Social Care Top 30 for 2024. Additionally, he was included in the Care Home Professional’s Power List of 2023 and 2024 in the category of Executive Management. He has published articles in Care Talk Magazine and Care Home Professional.


Speaking engagements include his recent talk on “Empowering leadership in social care: a collaborative approach to moving forward” at the Care Show London 2024, his contribution to the CEO Success Stories Podcast and his recent conversation on the podcast Care Chats with Nick Connell.


Kim

Kim Clayton

Job Title: Registered Manager

Joined: 2021

Kim Maw is a seasoned professional who joined Oakland Grange in May 2021 as the Registered Manager. With an impressive five-year track record in this role and a remarkable 25-year background in the health and social sector, Kim’s expertise is an asset to Oakland Grange.


Throughout Kim’s career, she has been immersed in various positions within care and nursing homes, gaining a diverse skill set that has proven invaluable for their current responsibilities. Kim’s passion for maintaining high standards of care within the care home is evident in everything she does. Kim approaches her role with unwavering dedication, ensuring the well-being and happiness of both residents and staff. One of Kim’s most notable accomplishments is the achievement of an outstanding carehome.co.uk score, a testament to the exceptional care provided by Kim and their team. This accomplishment is a source of pride and reflects the care home’s commitment to excellence.


Kim prioritises both open and honest communication, and collaboration, with residents, relatives, and the Oakland Grange team. This encourages a supportive and cohesive environment, that empowers staff to deliver the best care possible to the residents. Her dedication to creating a nurturing and exceptional care environment ensures that residents receive the best possible care and support.


We are exceptionally pleased that Kim was included in the Care Home Professional’s Power List 2023 as an Innovator in Care and again in 2024 as a Leader of Tomorrow. These are extraordinary achievements and well-deserved recognition.