Oakland Grange

St Floras Road, Littlehampton BN17 6BB
Submit a Review
9.9 80 Reviews
  • Oakland Grange, Littlehampton
Oakland Grange is situated in a residential area on the borders of Rustington and Littlehampton close to the coast and within walking distance to the beach. Originally a large Edwardian house, the home has been extended to offer spacious facilities. It is set in a south facing mature garden with a sun terrace overlooking the lawns beyond.

Oakland Grange provides a comfortable environment for elderly residents, in a purposely converted building to provide effective residential care.

Residents have the use of comfortable lounges and dining areas where they can choose from a wide variety of home-cooked meals. There are well maintained, large landscaped gardens and patio areas. There is an activity program scheduled throughout every week.

Personal care packages ensure that all individual requirements are met by friendly, trained staff who are available day and night, led by a management team. Staff are enhanced by working in partnership with external professionals such as the local GP practice and Pharmacy.

Staff levels are adjusted to reflect the needs of personalised care for residents which can change over time. Oakland Grange continuously invests in training to support a quality of care in which they can all feel proud and meet the needs and expectations of residents and their families.

Show Oakland Grange on the Map

Care Provided by Oakland Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Oaklands Littlehampton Ltd
  • Person in charge
  • Kim Maw (Registered Manager)
  • Admission Criteria
    • Self-funding clients
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Oakland Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,650
    • RESPITE Self-Funded Residential Care £1,100 – £1,750

  • Please note that these figures are for guidance only and are subject to a pre-admission assessment of care needs and the individual choice of room size and view.
  • (these prices are only a guideline, please contact Oakland Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors are welcomed any time of the day.


  • Parking

  • There are two on-site parking facilities at the home as well as parking in the surrounding streets.


Oakland Grange Reviews (80)

Total of 80, showing 41-60
9.9

Oakland Grange has a Review Score of 9.9 (9.880) out of 10, based on 39 reviews in the last 2 years. Over all time Oakland Grange has 80 reviews.

Overall Experience

  • 70
  • 10
  • 0
  • 0
  • 0

Date Published

80
11
20
39
41

Review from Mary G (Respite Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this care home.
Staff very kind and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael S (Respite Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything is very good here, as well as the food! I love the activities and the singing of carols was lovely, as I also played the harmonica with it. Friendly and helpful staff. They have been very helpful as my wife went to a wedding abroad.

Reply from Kim Maw, Manager at Oakland Grange

Thank you for the lovely review.
It was a pleasure to have you here.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sara W (Daughter of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are extremely friendly and caring and went out of their way to make my mum feel welcome during her respite stay. The rooms were always clean and the food provided was very good with a wide variety of options every day. The activities to entertain the residents were age appropriate and
everyone was always seen to be enjoying themselves.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so much for your kind words that will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gill S (Daughter of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been a resident of Oakland Grange for over five years. The care the staff have given over the years has been outstanding and they have always gone over and above to make sure Dad has the care he needs and made it his home, even to sitting with him when he is poorly and supporting us as a
family at times. During lockdown, the staff were his family and I had the peace in knowing he was being well cared for, when I wasn't able to visit. The activities provided during the day are great, the staff get involved and encourage the residents to take part and are happy to dance and sing along with them. The home is maintained to a very high standard and the food provided is very good. I highly recommend Oakland Grange.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so so much for the kind words. Dad was a pleasure to care for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M D (Daughter of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely friendly and caring and action any concerns. There is always a variety of daily activities to motivate and entertain the residents, although my mum does not always join in. The main areas in the home have recently been refurbished, creating a bright and comfortable environment.
Although I do not live close and visit as often as I can, I wouldn't move my mum as she is settled and knows a familiar routine. I am happy knowing my dear mum is being looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Power of Attorney of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Oakland Grange is a bright, clean and welcoming home. The staff do their utmost for the patients, which with the resident's different requirements, must be sometimes taxing at times! All special events on the calendar are celebrated with decorations, food and entertainment, and the staff enter into
the celebrations with great fun. Nowhere can be like home, but Oakland Grange certainly makes their home a loving and caring place, which is so important for relatives to leave their loved ones knowing they are in safe hands.

Reply from Kim Maw, Manager at Oakland Grange

Thank you for the kind words and comments; these will be passed on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B V (Son-in-law of Resident) published on 29 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleasant staff and management. Nice, clean room and good entertainment. If my mother-in-law is not happy here, she will not be happy anywhere.
The general feeling about the home is light and pleasant with a very nice garden.

Reply from Kim Maw, Manager at Oakland Grange

Thank you for the lovely comments.
Mum-in-law is a pleasure to have in the Grange.
Kim.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christie B (Daughter of Resident) published on 24 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been having respite care at Oakland Grange and some of it has had to be arranged at very short notice. The staff have taken this in their stride and I cannot praise them enough for their support for me and the care that they have given my mum. They are so helpful and caring. Nothing is too
much trouble.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so so much.
At Oakland Grange, we will try to support in any way we can.
Thanks


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Cathy T (Daughter of Resident) published on 12 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased I found Oakland Grange when looking for a care home for my mum. The home always feels welcoming when you arrive; I particularly like the very airy lounge areas, nicely laid dining tables all with a lovely view of the gardens. Her room is bright, very clean and yet has a homely feel.
The staff are always friendly and cheerful and my mum has settled in really well now after being there for 6 weeks and is being well looked after.

Reply from Kim Maw, Manager at Oakland Grange

Thank you.
Mum is a pleasure to have living at Oakland Grange.
I will pass on your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Heather P (Resident) published on 25 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at Oakland Grange for almost two-and-a-half years and have been very happy here throughout. There have been two Managers during that time and both have been very friendly and helpful, as indeed are the entire Staff. The Home is comfortable and attractive and there is a lovely large well-kept
garden with plenty of seats and parasols scattered about. The standard of meals is high and all residents are frequently asked for suggestions as to any particular food choices they would like to see on the menu. In short, I feel lucky to be part of a friendly community in such a well-run and attractive Care Home.

Reply from Kim Maw, Manager at Oakland Grange

Heather, thank you for the lovely feedback and comments about the staff, the home, the food and the grounds at Oakland Grange. You are a pleasure to have at Oakland Grange.
Thank you
Kim


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy T (Respite Resident) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I stayed together and were very pleased with our reception and care. Medication was accurate as he was commencing dementia care. The food was excellent, and the staff were friendly, making a happy, family atmosphere.

Reply from Kim Maw, Manager at Oakland Grange

Wendy, you both were a pleasure to have in the Grange. Thank you for the lovely comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Regular Volunteer) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After spending seven and a half weeks here last year and enjoyed the service of all the staff. I decided I would come each week and call the bingo numbers, and help in anyway I can and arrange for a baptist church service. Should my two sons be told I can't look after myself I am coming back here.

Reply from Kim Maw, Manager at Oakland Grange

You are a breath of fresh air when you visit Oakland Grange. Thank you for the support you continue to provide.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joseph F (Friend of Resident) published on 2 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Firstly, let me say that I have visited Oakland Grange on a number of occasions recently and the on-duty staff have been most welcoming. I have been impressed by the security at the entrance, and the compliance with Covid19 rules.
The standard of cleanliness appears to be very good and the absence
of trip hazards is also good. All the staff are very friendly and supportive.
Recently it has come to my attention that the standard of catering is below par. In view of the pressures of Care home companies to survive in this inflationary period, I understand that sourcing victuals is a major expense. But having paid for those items and then for the staff to undercook them is unforgivable. To serve undercooked meat is a problem for the fit and healthy, but for the vulnerable people in our society is a potentially life-changing event.
I sincerely hope that Oakland Grange can take charge of the catering staff responsible for producing undercooked meat as it is unforgivable.
Regards

Reply from Kim Maw, Manager at Oakland Grange

Thank you for taking the time to bring your experience to our attention. We're aware that during the lunch service you refer to, one of our residents was served a sausage that was pink on the inside, and so asked for it to be taken away as they believed the sausage looked undercooked. All our food is temperature checked before being served to ensure it is safe for our residents. These sausages were tested and the temperatures were recorded at 97 degrees Celsius which means the sausages were thoroughly cooked. The colour was not an indication of the level to which they had been cooked or uncooked. However, an alternative to the sausages should have been immediately offered to the resident, and I sincerely apologise that this was not the case. This has been addressed with all staff to ensure it does not occur again. We take pride in our food quality and service and consider this to be one of our unique attributes as a care home. I hope that this information has addressed your concerns.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Derek S (Resident) published on 22 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well looked after in every degree.

Reply from Kim Maw, Manager at Oakland Grange

You are a pleasure to have in The Grange. You continue to make us smile day after day
Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D K (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are welcoming every time I visit to see dad on a daily basis. They are all very friendly, helpful and sociable. Dad took a while to settle but with the encouragement and support of the staff is now much happier. The lady who does the activities encourages everybody to join in and assist when
needed. The gardens, building itself and the food are superb.

Reply from Kim Maw, Manager at Oakland Grange

Thank you so very much for the lovely comments, we will pass on to the staff.
Thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise B (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a find! I visited several care homes when mum told me that she was lonely living at home on her own, she always told me she would know when the time was right and I wanted to make sure she received the best care possible. As soon as I walked into Oakland Grange it felt right, the staff were very
welcoming and knowledgeable, the residents all looked happy and everywhere was clean, a nice relaxed feeling. I took mum to see for herself and she was happy to go for respite care, well we started with 2 weeks then to 4 weeks now she calls it home and is extremely happy, she looks brighter, the food is very good and she is joining in all of the lovely activities, every day there is something different to do and take part in. I've no worries about mum's care, all the care staff are wonderful, fun, caring and go the extra mile to make sure everything is just right including district nurse visits, doctors etc. A big thanks to all of you at Oakland Grange for your care, love and commitment.

Reply from Kim Maw, Manager at Oakland Grange

Thank you we all appreciate your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D R (Daughter of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's health is greatly improved since taking up residence in February. She is as well as she can be considering her health and age.The improvement is no doubt a reflection of the excellent care she receives. Staff are cheerful, attentive and considerate of individual needs. Entertainment is plentiful
and Mum takes part in activities she wouldn't have attempted a few months ago.

Reply from Kim, Manager at Oakland Grange

Thank you so much for the kind words, these will be passed on to all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M N (Son of Resident) published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well run care home. Good staff and always treated residents with care and attention. Always clean and well decorated.

Reply from Kim Maw, Manager at Oakland Grange

Thank you for the kind words. This message will be passed on to the team at Oakland Grange.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley E (Daughter of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Oakland Grange for seven-plus years, all of which have made her very happy. Staff are professional but still retain their warmth and friendship to both residents and visitors. There is a good feeling as soon as you walk in the door of this well decorated and spotlessly
clean home. The manager and her team are all to be congratulated on their dedication and good humour during these particularly challenging Covid years, which they have managed with such patience and skill. A really lovely place.

Reply from Kim Maw, Manager at Oakland Grange

Hi Lesley
Thank you very much for your kind words. I will pass this on to the team. Mum is a pleasure to care for.
look forward to seeing you all soon
Kim and the team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lolitha B (Friend of Resident) published on 25 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am just a visitor to see a resident. The staff are always friendly. Most impressed with her room, everything neat and tidy. I will recommend anyone to Oakland Grange Nursing Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Oakland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Oakland Grange is calculated as follows: ( (407 Excellents x 5) + (51 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 460 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakland Grange is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Aug 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Kevin

Kevin Humphrys

Job Title: Chief Executive

Joined: 2022

Kevin joined Oakland Care Group in February 2022 as Chief Executive Officer, which includes Oakland Grange in Littlehampton and Oakland Court in Felpham, Bognor Regis. He brings 14 years of senior leadership experience in improving the quality of life for older adults. Kevin is a seasoned health and social care executive with a passion for delivering person-centred care, with a focus on professionalising care roles, implementing innovative solutions, and fostering a culture of excellence.


Throughout his career, Kevin has transformed services that serve the elderly across the UK. He has led non-profit and for-profit organisations providing care homes, home care, assisted living, memory care, and rehabilitation services. Under Kevin’s direction, these provisions of care have thrived through a person-centred philosophy and innovative solutions.


Kevin works diligently to leverage his experience and perspective to benefit Oakland Care Group’s residents, families, and employees.


As a Director for West Sussex Partners in Care, the local association for care providers, Kevin is committed to advocating for the social care sector.


Kevin is a Fellow of both the Chartered Management Institute and the Institute of Leadership and Management. He was a Top 10 Finalist of the Social Care Top 30 Leadership Awards in 2023 and a Finalist in the Social Care Top 30 for 2024. Additionally, he was included in the Care Home Professional’s Power List of 2023 and 2024 in the category of Executive Management. He has published articles in Care Talk Magazine and Care Home Professional.


Speaking engagements include his recent talk on “Empowering leadership in social care: a collaborative approach to moving forward” at the Care Show London 2024, his contribution to the CEO Success Stories Podcast and his recent conversation on the podcast Care Chats with Nick Connell.


Kim

Kim Clayton

Job Title: Registered Manager

Joined: 2021

Kim Maw is a seasoned professional who joined Oakland Grange in May 2021 as the Registered Manager. With an impressive five-year track record in this role and a remarkable 25-year background in the health and social sector, Kim’s expertise is an asset to Oakland Grange.


Throughout Kim’s career, she has been immersed in various positions within care and nursing homes, gaining a diverse skill set that has proven invaluable for their current responsibilities. Kim’s passion for maintaining high standards of care within the care home is evident in everything she does. Kim approaches her role with unwavering dedication, ensuring the well-being and happiness of both residents and staff. One of Kim’s most notable accomplishments is the achievement of an outstanding carehome.co.uk score, a testament to the exceptional care provided by Kim and their team. This accomplishment is a source of pride and reflects the care home’s commitment to excellence.


Kim prioritises both open and honest communication, and collaboration, with residents, relatives, and the Oakland Grange team. This encourages a supportive and cohesive environment, that empowers staff to deliver the best care possible to the residents. Her dedication to creating a nurturing and exceptional care environment ensures that residents receive the best possible care and support.


We are exceptionally pleased that Kim was included in the Care Home Professional’s Power List 2023 as an Innovator in Care and again in 2024 as a Leader of Tomorrow. These are extraordinary achievements and well-deserved recognition.