Oakland Grange

St Floras Road, Littlehampton BN17 6BB
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9.9 80 Reviews
  • Oakland Grange, Littlehampton
Oakland Grange is situated in a residential area on the borders of Rustington and Littlehampton close to the coast and within walking distance to the beach. Originally a large Edwardian house, the home has been extended to offer spacious facilities. It is set in a south facing mature garden with a sun terrace overlooking the lawns beyond.

Oakland Grange provides a comfortable environment for elderly residents, in a purposely converted building to provide effective residential care.

Residents have the use of comfortable lounges and dining areas where they can choose from a wide variety of home-cooked meals. There are well maintained, large landscaped gardens and patio areas. There is an activity program scheduled throughout every week.

Personal care packages ensure that all individual requirements are met by friendly, trained staff who are available day and night, led by a management team. Staff are enhanced by working in partnership with external professionals such as the local GP practice and Pharmacy.

Staff levels are adjusted to reflect the needs of personalised care for residents which can change over time. Oakland Grange continuously invests in training to support a quality of care in which they can all feel proud and meet the needs and expectations of residents and their families.

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Care Provided by Oakland Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Oaklands Littlehampton Ltd
  • Person in charge
  • Kim Maw (Registered Manager)
  • Admission Criteria
    • Self-funding clients
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Oakland Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,650
    • RESPITE Self-Funded Residential Care £1,100 – £1,750

  • Please note that these figures are for guidance only and are subject to a pre-admission assessment of care needs and the individual choice of room size and view.
  • (these prices are only a guideline, please contact Oakland Grange to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors are welcomed any time of the day.


  • Parking

  • There are two on-site parking facilities at the home as well as parking in the surrounding streets.


Oakland Grange Reviews (80)

Total of 80, showing 61-80
9.9

Oakland Grange has a Review Score of 9.9 (9.880) out of 10, based on 39 reviews in the last 2 years. Over all time Oakland Grange has 80 reviews.

Overall Experience

  • 70
  • 10
  • 0
  • 0
  • 0

Date Published

80
11
20
39
41

Review from Gill K (Friend of Resident) published on 12 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first time I had been to Oakland Grange, I was very impressed. The cleanliness of the home, PPE, test straight away - a cup of coffee was made on arrival. I met the manageress and two other members of staff, who were lovely and very friendly - all work very hard and bent over themselves to help.
I would recommend your home to everyone; stunning and lovely home. Very impressed.

Reply from Naomi Roberts, Manager at Oakland Grange

Thank you very much, Gill; we look forward to seeing you again.


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Review from Chris J (Son of Resident) published on 4 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Oakland Grange to recuperate from an operation and then, aged 95, decided she liked it so much she would stay. The staff and services at Oakland Grange are nothing short of superb. My mother was treated with the utmost dignity and respect at all times. It's a care home where everyone
really does care. Highly recommended.

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Review from M G (Son of Resident) published on 24 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly home, staff are excellent and helpful, always let us know what is happening. Dad loves it here, always smiling and always entertained.

Reply from kim Maw, Manager at Oakland Grange

Thank you for the lovely comments; these will be passed on to the team.


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Review from Maggi S (Daughter of Resident) published on 26 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Oakland Grange for 18-months. Everything is absolutely no trouble for the staff regarding my dad, and they look after him so well. He has mobility issues, so he is a challenge, but the staff are always on hand to help him. As his visitor, I am always made to feel so welcome. My dad's
room is very spacious, and everyone has their own TV in their rooms, and they all have call buttons. The food is outstanding and of a very high quality. Thanks to everyone.

Reply from Kim maw, Manager at Oakland Grange

Thank you very much for those lovely comments.
This will be passed on to everyone in the home.


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Review from Pamela S (Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Oakland Grange care home offers the highest level of care and help that is possible anywhere, in my opinion. The accommodation is of a high standard, and the carers are "gold dust".

Reply from Kim Maw, Manager at Oakland Grange

Thank you, Pam; you are a pleasure to have with us at the Grange.


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Review from J H (Resident) published on 10 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Oakland Grange following an operation for a replacement ankle. I did not know what to expect, but I got a very good welcome from all the staff and residents alike, and was a surprise how nice it was. The staff were very polite and helpful, and nothing was too much trouble for them, which help
to make it enjoyable and interested. I have told my two sons that if ever I cannot look after myself, that I will come back here to spend the rest of my days. A big thank you to all. God Bless you all.

Reply from kim Maw, Manager at Oakland Grange

Thank you John for your lovely comments.
You are a pleasure to have at our home.


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Review from Peter S (Friend of Resident) published on 4 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that is given at Oakland Lodge is exceptional, in my opinion, with a real feel of loving care among the nursing team. All staff, I have found, go the extra mile for resident's to make sure that they are comfortable and getting the best care possible. The new manager has made a real difference
to my friends care and has made sure that her needs are met in the best ways possible, and just the overall running of the home feels different. Hats off to them!
I would gladly place my care in their hands if it was ever needed, and I would feel that I would be treated as a human being.

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Review from Heather C (Friend of Resident) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Three of us visited our friend who was on respite care for two weeks. We went for lunch and stayed for the afternoon. The home was lovely, we sat outside and enjoyed a lovely meal, then walk around the grounds. The staff could not have been more helpful and friendly, and we really enjoyed our visit.

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Review from Jo P (Daughter of Resident) published on 24 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When having to choose somewhere to put a loved one, it will never be easy. When my mother and I visited to view for respite care from the hospital, we were taken around by one lady and she answered all the questions we had, (we had a lot). She was very caring and helpful.


First impressions were that

Oakland was warm and friendly, and it just had a lovely feel.


I had issues with the hospital discharging my father at short notice, and Oakland already having an admission and couldn't take another. I was very stressed, however, the manager took over and called the hospital and dealt with it all for me; she took all the worry away at a very stressful time.


Since then, we have visited most days. Mum has had lunch there, they have quizzes most afternoons, and we are always welcome - nothing is too much trouble.
Every staff member who I've seen has been amazing. My stepfather has decided to stay as he loves it there and is happy, and that is all you can ask for.
Thank you to the manager and all the staff at Oakland.


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Review from E H (Friend of Resident) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff and services excellent! He is very happy and pleased to be looked after and enjoys activities. The family is grateful for the care taken with him. All are in Australia. We all have good contact with Oakland, family and carers.

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Review from Patricia R (Friend of Resident) published on 10 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited many care homes as a Professional during my work lifetime. I visited a dear friend yesterday and was overwhelmed by the high standard of the staff, the rooms, and the general ethos of the home.
I would not hesitate to recommend this care home to anybody who has to have later life care
or simply for a convalescence.
Well done, Oakland Grange.

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Review from Judith B (Niece of Resident) published on 3 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt has lived at Oakland Grange for two and a half happy years. She died last week after a short illness compounded by the COVID 19 situation.
Oakland Grange continuously nursed her with dignity and respect. Discussing the best way forward for my Aunts care with me on a regular basis. Not being
able to visit her did not help me, but I always knew my Aunts care would be second to none.
The manager and her staff are wonderful, full of compassion and care. I would recommend this home to anybody who wants the best care possible for a relative or friend.

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Review from J A (Daughter of Resident) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is one of the best residential homes. All of the staff are very caring and approachable. Nothing is too much trouble. There is a very warm and welcoming feel when you enter the home. The home is managed extremely well by the Manager and if there are any problems they are dealt with promptly. The
added "party and special days" are brilliant and much appreciated by residents.

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Review from Patricia R (Daughter of Resident) published on 12 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for 4.5 years. She could not have received better treatment and I feel extremely lucky that I chose Oakland Grange for her care.
On every visit, Mum told me how kind the staff were, nothing was too much trouble. I saw this for myself on many occasions. Oakland Grange is always
spotlessly clean, smart but cosy and welcoming. I ate in the dining room sometimes with Mum and the food was always very good and nourishing.
During Mum's last weeks, she was cared for superbly, with staff checking on her every 30 minutes, dropping to every 15 minutes when necessary. They were also great comfort and support to me at a difficult time.
I really can't praise them highly enough.

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Review from Nick F (Son of Resident) published on 14 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father (92) stayed at Oakland Grange for two weeks over the Christmas and New Year so that he wasn’t on his own over this period. Oakland Grange is like being in a hotel. He was treated so well and nothing was too much trouble for them. The place was spotless and the food excellent. I visited my
father every day and found him to be happy and commenting on how goods everything was from the staff to the sherry!!!!!. There seemed to be plenty of activities ranging from entertainment (piano and sing along sessions) to physical exercise and hand / eye coordination activities.
I was very impressed with the manager at Oakland grange, it was quite clear to see that she puts her heart and soul into this place and truly cares about her residents and staff. I would have no hesitation in recommending Oakland Grange and feel assured that my Father would be welcome back at any time and I would be happy knowing that he would be enjoying his final years.

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Review from Jan Y (Daughter of Resident) published on 23 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I visited Oakland Grange I knew that this was the right care home for my Mum. Welcoming staff and a lovely building with comfy rooms and an overall 'feel good' factor. Mum moved in for two weeks respite care at first, but on returning home realised that Oakland was where she wanted and needed
to be, so she moved back in full time in June 2018. I cannot praise the staff enough - they were kind, considerate, caring and nothing was ever too much trouble. The manager was always happy to help and provide support, which in the end we needed as Mum sadly began to deteriorate in September and needed more personal care. Activities are provided if you wanted to join in, and occasional visits out. Food was great and plentiful. Sadly Mum passed away at the end of October and the staff were absolutely marvellous, both with Mum but also supportive to me with copious amounts of tea and coffee and food offered during the many hours I spent at the home. Thank you!

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Review from A J (Wife of Resident) published on 22 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A welcoming, spacious and friendly home where my husband had a lovely day recently. We found the staff very supportive and positive; the manager showed a genuine concern for the well-being of her residents, and we very much appreciated her sensitive and helpful approach. An extremely pleasant place
and highly recommended.

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Review from John L (Resident) published on 6 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities, clean and tidy and staff very professional.
Would highly recommend this facility for others.

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Review from Louise G (Granddaughter of Resident) published on 6 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma stayed in this Care home, the staff were amazing, the food was good, my grandma was well looked after, it was clean and the manager was very helpful and always free for a chat. Would highly recommend and will recommend to anyone needing this service.

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Review from Jessica H (Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had two weeks respite care at Oakland Grange.

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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Oakland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Oakland Grange is calculated as follows: ( (407 Excellents x 5) + (51 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 460 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakland Grange is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Aug 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Kevin

Kevin Humphrys

Job Title: Chief Executive

Joined: 2022

Kevin joined Oakland Care Group in February 2022 as Chief Executive Officer, which includes Oakland Grange in Littlehampton and Oakland Court in Felpham, Bognor Regis. He brings 14 years of senior leadership experience in improving the quality of life for older adults. Kevin is a seasoned health and social care executive with a passion for delivering person-centred care, with a focus on professionalising care roles, implementing innovative solutions, and fostering a culture of excellence.


Throughout his career, Kevin has transformed services that serve the elderly across the UK. He has led non-profit and for-profit organisations providing care homes, home care, assisted living, memory care, and rehabilitation services. Under Kevin’s direction, these provisions of care have thrived through a person-centred philosophy and innovative solutions.


Kevin works diligently to leverage his experience and perspective to benefit Oakland Care Group’s residents, families, and employees.


As a Director for West Sussex Partners in Care, the local association for care providers, Kevin is committed to advocating for the social care sector.


Kevin is a Fellow of both the Chartered Management Institute and the Institute of Leadership and Management. He was a Top 10 Finalist of the Social Care Top 30 Leadership Awards in 2023 and a Finalist in the Social Care Top 30 for 2024. Additionally, he was included in the Care Home Professional’s Power List of 2023 and 2024 in the category of Executive Management. He has published articles in Care Talk Magazine and Care Home Professional.


Speaking engagements include his recent talk on “Empowering leadership in social care: a collaborative approach to moving forward” at the Care Show London 2024, his contribution to the CEO Success Stories Podcast and his recent conversation on the podcast Care Chats with Nick Connell.


Kim

Kim Clayton

Job Title: Registered Manager

Joined: 2021

Kim Maw is a seasoned professional who joined Oakland Grange in May 2021 as the Registered Manager. With an impressive five-year track record in this role and a remarkable 25-year background in the health and social sector, Kim’s expertise is an asset to Oakland Grange.


Throughout Kim’s career, she has been immersed in various positions within care and nursing homes, gaining a diverse skill set that has proven invaluable for their current responsibilities. Kim’s passion for maintaining high standards of care within the care home is evident in everything she does. Kim approaches her role with unwavering dedication, ensuring the well-being and happiness of both residents and staff. One of Kim’s most notable accomplishments is the achievement of an outstanding carehome.co.uk score, a testament to the exceptional care provided by Kim and their team. This accomplishment is a source of pride and reflects the care home’s commitment to excellence.


Kim prioritises both open and honest communication, and collaboration, with residents, relatives, and the Oakland Grange team. This encourages a supportive and cohesive environment, that empowers staff to deliver the best care possible to the residents. Her dedication to creating a nurturing and exceptional care environment ensures that residents receive the best possible care and support.


We are exceptionally pleased that Kim was included in the Care Home Professional’s Power List 2023 as an Innovator in Care and again in 2024 as a Leader of Tomorrow. These are extraordinary achievements and well-deserved recognition.