Oban House

9/11 Victoria Drive, Bognor Regis PO21 2RH
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9.5 34 Reviews
  • Oban House, Bognor Regis
Oban House is a family-owned and professionally managed residential care home in Bognor Regis with single en-suite rooms.

It offers a range of flexible care services that include day care, respite care, holiday care and permanent care.

The home is supported by a friendly, kind and professional staff group within a homely atmosphere, who aim to offer a service specifically to suit individual care needs.

The property comprises of two linked houses situated less than 200 yards from the sea front, Marine Park Gardens and St Wilfreds Church in the Parish of Aldwick, Bognor Regis. The home is situated in a quiet residential area with a Post Office, shops and buses nearby.

The rear of the home overlooks pleasant and well-established, south-west facing gardens and is tastefully decorated throughout, with outdoor seating facilities in the summer months.

Oban House is arranged over ground and first floors with a lift for easy access between floors. There is a large TV lounge overlooking the patio and rear gardens as well as a small, quiet lounge for relaxing in.

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Care Provided by Oban House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Oban House Retirement Home
  • Person in charge
  • Emma Ellis (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (24)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Oban House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,300
    • Self-Funded Residential Dementia Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,300
  • (these prices are only a guideline, please contact Oban House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Oban House Reviews (34)

Total of 34, showing 21-34
9.5

Oban House has a Review Score of 9.5 (9.530) out of 10, based on 14 reviews in the last 2 years. Over all time Oban House has 34 reviews.

Overall Experience

  • 24
  • 8
  • 1
  • 0
  • 1

Date Published

34
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13
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Review from Karen R (Daughter of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very poorly when she first went into Oban House and was unable to do much for herself. She slept almost all of the time. Since coming here she is getting much better and has got a new lease of life! When I take her out for the day and return her to Oban House she says it feels like
coming home! I am very pleased with the care and attention she gets from all the staff. This has also improved my quality of life as a carer too.

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Review from Howard M (Son of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I took dad out of the hospital to Oban House and he was a 'nightmare'. Management and staff respectfully suggested I stay away for 4 days which I did. When I picked him up on the 5th day, he was clean, happy and delighted with his environment. With the love, care and expertise Oban House staff have
created a care home environment for my dad and if he's happy then so am I. Thank you to all. X

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Review from R D (Son of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was very happy at Oban House.
She made friends and was well liked by the staff.
Oban House was a very good choice.
The staff were very kind and really helped Mum from her own house to the residential home.
A big thank you to the staff.

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Review from J P (Sister-in-law of Resident) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister in law went into Oban House rest home for two weeks respite after an operation and a fall. Her room was a very good size and lovely and clean. She was treated with kindness and dignity. She enjoyed the food and the activities which one was choir practise, she loves singing. She is now back
at home. A big thank you to the Manager and her staff and if needed again, no hesitation.

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Review from Yvonne G (Friend of Resident) published on 6 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ban House is very friendly and the staff are amazing, caring and sympathetic. It is very clean and hygienic, residents care and needs are first priority. The food is very good and nourishing. Entertainment is very good. In four years my friends had no complaints.

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Review from Val (Wife of Resident) published on 19 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are warm and friendly and have a great regard for the dignity and well-being of residents and their families. They help the residents to take part in the activities with endless patience and care, the whole atmosphere of the home is cheerful and welcoming.

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Review from Valerie K (Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Oban House for three weeks rest while suffering with a back problem. I was given a beautiful light, spacious room with plenty of food quality storage room and every possible comfort. The room was ensuite and a television provided. Every member of staff was friendly, helpful and efficient.
Altogether this was an enjoyable stay in a real 'home from home'.

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Review from Louisa/Beryl G (Daughter of Resident) assisted by family/friend published on 12 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother stayed for a week at Oban House and was very happy staying there. She said she would be pleased to stay there again if I go on vacation. The care and people were wonderful, she especially enjoyed the food. The manager and staff were very caring.

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Review from Evelyn S (Wife of Resident) published on 5 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is looked after well. He is happy and cared for day and night.

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Review from Yvonne P (Daughter of Resident) published on 25 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Oban House is a welcoming, friendly care home where all staff do their utmost to look after the residents and their visitors. Dad is happy and content there.

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Review from Richard C (Son of Resident) published on 18 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to the home in early April 2016. From the beginning, my mother said it was the best thing that had happened to her for a long time. Since then she has maintained her approval of the home. The care and assistance she receives is above standard, and the food always appears excellent, and
mum enjoys it. Nothing is too much trouble here, from all of the staff. I couldn't have found a better home for my mother.

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Review from Edward C (Resident) published on 12 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have wished to be in a better and caring place, it is honestly home from home. The staff and food are first class.

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Review from Ronald O (Resident) published on 7 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is of a high standard including food, staff are polite, drinks available frequently and more if required, Medication issued on time and checks to make sure it has been taken, reminders if necessary. looking forward to coming back. Internet available in the dining room.

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Review from T B (Resident) published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was only there to recover as my husband was in a home and I had broken my wrist. Everything was perfect as far as I was concerned. I chose not to take part in the activities but I had a television in my room. I had not been eating well before but I did at the home. I was happy with the home.

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Current Review Score: 9.5 (9.530)

Overview of Review Score

The Review Score of 9.5 (9.530) out of 10 for Oban House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.530 for Oban House is calculated as follows: ( (120 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) + (8 Poors x 2) + (4 Very Poors x 1) ) ÷ 164 Ratings = 4.53

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oban House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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