Your fees cover all care needs, laundry, housekeeping, food and activities. An extra charge will be added for Hairdressing, Chiropody, private Physio/OT, other chargeable healthcare professionals such as dentist and opticians, and any spending money needed for trips.
Offington Park Rest Home has a Review Score of 9.5 (9.501) out of 10, based on 6 reviews in the last 2 years. Over all time Offington Park Rest Home has 29 reviews.
Review from Debbie D (Daughter-in-law of Resident) published on 5 February 2025
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Review from Joanne B (Daughter of Resident) published on 24 January 2024
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Review from Nick K (Son of Resident) published on 25 October 2023
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Reply from Yasheen Rajan, Director at Offington Park Rest Home
Thank you so much for your kind words which mean so much to the team.
Thank you.
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Review from Sam K (Granddaughter of Resident) published on 6 October 2023
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Review from Catherine K (Daughter of Resident) published on 18 May 2023
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Reply from Cassie Wills, Marketing and Lifestyles Manager at Offington Park Rest Home
Thank you for your kind review. We are grateful you have entrusted your dad into our care and are pleased to do all we can to support both him and your family.
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Review from Maureen W (Wife of Resident) published on 26 April 2023
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Reply from Cassie Wills, Marketing and Lifestyles Manager at Offington Park Rest Home
Thank you so much for such a glowing review! We are so grateful to have the support we do from our relatives, and we are very proud of the difference we make to our residents' lives. I have passed on your positive feedback to the team.
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Review from Julie R (Resident) published on 16 March 2023
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Reply from Cassie Wills, Marketing and Lifestyles Manager at Offington Park Rest Home
Thank you, Julie, for these touching words. We were privileged to support mum, and you, during such an important and sensitive time. We consider our residents and their loved ones our family, and we couldn't imagine caring for you all any other way.
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Review from L B (Niece of Resident) published on 28 February 2023
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Reply from Cassie Wills, Marketing and Lifestyles Manager at Offington Park Rest Home
It was our pleasure to celebrate such a milestone birthday! Thank you for your review, it is our privilege to be part of Aunty's care journey.
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Review from Matthew H (Son of Resident) published on 28 February 2023
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Reply from Cassie Wills, Marketing and Lifestyles Manager at Offington Park Rest Home
Thank you so much for your kind words. We are very pleased to be part of your mum's care journey, and to have you as part of our community.
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Review from J H (Daughter of Resident) published on 10 February 2023
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Reply from Cassie Wills, Marketing and Lifestyles Manager at Offington Park Rest Home
Thank you for your review. I will pass your feedback on to the team. We're glad Mum has settled in so well.
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Review from Mike S (Son of Resident) published on 12 August 2022
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Reply from Ruby Parker, Marketing at Offington Park Rest Home
Hi Mike, thank you very much for your kind words. They mean a lot to the team, we'll be sure to pass this on!
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Review from Debbie C (Daughter of Resident) published on 31 July 2022
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Review from Robert B (Son of Resident) published on 4 March 2021
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Reply from Yasheen Rajan, Director at Offington Park Rest Home
Thank you for your kind words - they are very much appreciated by the team.
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Review from J C (Niece of Resident) published on 22 October 2018
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Review from Jill L (Daughter of Resident) published on 18 October 2018
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Review from Beth O (Resident) published on 17 October 2018
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Review from Steve P (Friend of Resident) published on 8 August 2018
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Review from Sally E (Daughter of Resident) published on 16 July 2018
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Review from Gillian B (Daughter of Resident) published on 23 May 2018
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Review from Charlie B (Grandson of Resident) published on 3 May 2018
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Her stay there
It is never easy to lose a loved one, but Offington Park is a credit to the care profession.
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The Review Score of 9.5 (9.501) out of 10 for Offington Park Rest Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.901 for Offington Park Rest Home is calculated as follows: ( (65 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 71 Ratings = 4.901
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.6 Points relating to the number of positive Reviews for Offington Park Rest Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 6 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2022
With a background in dental nursing and a BSc (Hons) in psychology and criminology, Sue-Ellen brings a unique blend of expertise to our care community. Her journey into the world of health care began in 2019, leading her through roles in extra care schemes, domiciliary care, and now, at the heart of a care home. Sue-Ellen is committed to ensuring our residents not only receive care but thrive, living their best lives during their later years. We are one big family at Offington park and I couldn’t be prouder of the community we’ve created!