Rosemary Mount

147 Chesswood Road, Worthing BN11 2AE
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9.7 53 Reviews
  • Rosemary Mount, Worthing
Rosemary Mount is situated in East Worthing within easy reach of all the facilities a major seaside town can offer, including an excellent shopping centre, theatres, cinemas and seaside promenade.

East Worthing railway station is within walking distance, and on foot, the sea front is a 15 minute walk away.

The home has charming gardens at the rear and side of the house together with a patio area and newly installed garden room which is all easily accessible by the residents.

The home has a warm, friendly and caring environment where people can relax and enjoy their later years in comfort and with the care and support that they need in order to live a full and happy life. The team of highly trained professionals take a person centred approach to care delivery meaning that all your needs and wishes are always of the upmost importance.

Alongside wonderful care, the team also have a varied and interesting activities programme. There is something going on every day at Rosemary mount, whether that be day trips out, visiting entertainers and activities people, or the online social community group where people can connect with others around the UK.

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Care Provided by Rosemary Mount

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha McCormack (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008

Funding & Fees Guide for Rosemary Mount

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,200

  • Hairdressing, chiropody and newspapers are not included in our fees
  • (these prices are only a guideline, please contact Rosemary Mount to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions.


  • Parking

  • The home has limited onsite parking.


Rosemary Mount Reviews (53)

Total of 53, showing 1-20
9.7

Rosemary Mount has a Review Score of 9.7 (9.727) out of 10, based on 14 reviews in the last 2 years. Over all time Rosemary Mount has 53 reviews.

Overall Experience

  • 42
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Date Published

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Review from Gary D (Respite Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had no idea of what to expect when I arrived and was introduced to some of the staff. So many names to remember. After 24 hours I found that I was comfortable when I entered the lounge and the dining room and joined other residents. The only problem I had with my room was the lack of hot water in
the bathroom which was quickly put right by the maintenance staff when they obtained the necessary parts. The most impressive feature of Rosemary Mount was the caring attitude of the staff towards the residents, some of who had serious problems. Generally everybody got on well together and meal times were something to look forward to. There is not much room on the review to give a broader outline of my experience but thank you for looking after me during my two week stay. Best wishes to the staff.

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Review from A E (Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care - really a 5-star hotel with extras.
Thank you all for all the love and care.

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Review from D T (Respite Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely stressed, wondering how I would cope, as my husband was recovering from an operation, two weeks before I was due to have an operation. We both have mobility problems. I was totally reassured from my very first enquiry, and my husband was very well cared for while I was in hospital. I
was then able to join him, to recover. The rooms are all extremely clean; the food is good and they accommodated my allergies; we were able to eat in our rooms when we didn't feel able to go to the dining room. There were activities, and TV in a lounge, or in the bedrooms, and places to sit and read, including the lovely garden when weather permits. Staff are friendly and we were made very welcome, with nothing too much trouble.

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Review from Keith T (Son of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy to say that my mother is being looked after very well indeed. She is more than happy and has everything she needs there. I, myself, can now stop worrying in the knowledge that she is safe and being looked after in the best possible way. Staff at the care home are very good and make her
stay an enjoyable experience.

Reply from Samantha McCormack, Manager at Rosemary Mount

Thank you for your lovely review. I will share this with the team.


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Review from Janet O (Daughter of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosemary Mount is a brilliant place. The management and care staff are really excellent. If there are any problems they are quick to sort everything out and reassure all the clients. There are many activities for everyone to join in. Rosemary Mount is impeccably clean. They are also great when visitors
come and make us very welcome. My mum feels very safe here.

Reply from Samantha McCormack, Manager at Rosemary Mount

Thank you for speaking so highly of us while we continue to provide care for your family member.


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Review from A S (Son of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into the care home for some respite care following a spell in hospital. The plan was for Dad who was also in hospital, to also go to the care home for respite as well, but unfortunately, he died in hospital.
The staff were wonderful in helping Mum through the period following his death, and
Mum has now decided to make her stay permanent.
Can’t recommend them highly enough.

Reply from Graeme Gentry, Director of Operations at Rosemary Mount

Thank you for your wonderful review. We are so grateful for this feedback from family members or loved ones. The manager and the team at Rosemary Mount strive to make the home a place where our people feel at home. Kindest regards, Graeme


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Review from M D (Daughter of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend them enough, the manager and her team do a wonderful job and they have been caring for my mother for five years. Unfortunately, she now has vascular dementia and Alzheimer’s. They still love and care for her which is of great comfort to me and it takes away the worry as I know she
is in safe hands.
I can still work and can visit her as often as I can. It is a lovely and friendly home as it only has a small amount of residents.
I love visiting and also chatting to the other ladies who do not have many visitors.
I am very lucky to have found this home and Mum is happy there even though she does not always remember now.
Kindest regards.

Reply from Samantha McCormack, Manager at Rosemary Mount

Thank you so much for these warming words.
We have known you and your family since admission back into 2018.
I will pass these on to the team.


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Review from L W (Daughter of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is being provided with a safe, caring and dignified home. I am immensely grateful to the staff and their dedication to the residents.

Reply from Samantha McCormack, Deputy Manager at Rosemary Mount

Thank you for this review; I will pass this on to the team.


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Review from Jessica F (Granddaughter of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been very helpful and respectful towards my nan, always delighted to help.

Reply from Denise Waller, Manager at Rosemary Mount

Thank you for your lovely review, much appreciated.


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Review from Peter F (Son of Resident) published on 12 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care from day one of care home admittance. Staff are all very helpful and cheerful. I feel my mother is very well looked after and all her needs met. The social interaction with residents is thoughtful and of great value to Mum. Mum has made friends with residents, which is of great value.
She enjoys the food, with choices of various menus.

Reply from Denise Waller, Manager at Rosemary Mount

Thank you for your review, great to feel so valued for what our team do.


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Review from John T (Respite Resident) assisted by family/friend published on 20 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been treated with dignity and respect throughout my stay by all the staff. My respite has enabled me to recover from my operation so I can now go home and look after myself. A big thank you to all the staff for their care and kindness.

Reply from Denise Waller, Manager at Rosemary Mount

It was our pleasure, thank you for your lovely review.


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Review from Pat T (Father-in-law of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was an excellent experience for my father-in-law. After having his pacemaker updated, we felt that he needed a bit of respite care to get him back to being independent again. The staff were amazing with their care for him and he was very well looked after. His confidence was built up and this made
it possible for him to look after himself. We cannot thank Rosemary Mount enough in helping him.

Reply from Denise Waller, Manager at Rosemary Mount

Thank you for your lovely review, so pleased we played our part in enabling your father-in-law to return home again.


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Review from Michael S (Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My care home experince for the past five weeks was one to look back upon with much satisfaction in all aspects of their itinerary. Not only did the staff treat me so well, but they also looked after my family and visitors during their short stays. So a big thanks to everyone; it's well deserved.

Reply from Denise Waller, Manager at Rosemary Mount

A lovely review for our team and others to see, thank you.


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Review from Shaun S (Grandson of Resident) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall we have had a very positive experience. The staff and level of care received has been exceptionally excellent and we are very happy with everything.
Thank you!

Reply from Denise Waller, Manager at Rosemary Mount

Thank you for this lovely review, so pleased to read your experiences were all positive ones.


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Review from Carole L (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father enjoyed his stay at Rosemary Mount and has said he would love to live there permanently one day. The staff have been wonderful to Dad and so very helpful to me.

Reply from Denise Waller, Manager at Rosemary Mount

Thank you Carole I will share your review with the team. So happy to have supported Dad on his Journey back home and hope he remains well.


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Review from H H (Regular Volunteer) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we visit with her beloved dogs we are always welcome. The staff are polite, the home is very clean and other residents look content.

Reply from Denise Waller, Manager at Rosemary Mount

Thank you for the lovely review the team will be very proud.


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Review from Rosalind F (Regular Volunteer) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The owner of the two old labradors has changed beyond recognition since she arrived at the home. She smiles particularly when we bring the dogs to visit with the kind permission of the management. She is so happy and even is beginning to socialise more than the residents. She talks more to us and enjoys
going into the beautiful garden or going out with the dogs and us. I looked at many homes for my late mother. This one is by far the best.

Reply from Denise Waller, Manager at Rosemary Mount

Thank you for your review we are so pleased that you see a difference in your friend, the person in our care.


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Review from M T (Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am well cared for and helped to do all the things I can. I am kept clean at all times and I find all the staff treat me with dignity and are very professional in all they do.

Reply from Denise Waller, Manager at Rosemary Mount

Thank you for a lovely review, the team will be very proud.


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Review from C W (Niece of Resident) published on 26 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt stayed for 2 weeks respite. The process from start to finish was exemplary, all staff very friendly and caring and the home itself, excellent.

Reply from Denise Waller, Manager at Rosemary Mount

Thank you Claire for your lovely comments about Rosemary Mount.
So pleased to read how satisfied you were.


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Review from Wendy P (Niece of Resident) published on 9 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie was moved to Rosemary Mount from a hospital stay and was there for almost 10 weeks before she had to move to a nursing home. I felt that the care my auntie received was very good, the staff were friendly and helpful and communication was excellent. At first, it was hard for Auntie to settle
as it was a difficult time for her, however, she did settle and often commented on how good the food was.
Auntie arrived at Rosemary Mount in March and due to Covid restrictions, I was not able to visit Auntie in her room. During Auntie's isolation period she was able to have window visits and after Auntie was out of isolation I was able to visit her in a dedicated visiting room. I had to take a Lateral Flow Test before visiting and was provided with PPE. Staff were always wearing properly fitted masks. The home always looked and smelt clean. There is a well-kept garden with seating areas which I am sure are enjoyed by the residents when the sun shines!

Reply from Denise Waller, Manager at Rosemary Mount

Thank you Wendy lovely review and much appreciated.


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Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Rosemary Mount is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Rosemary Mount is calculated as follows: ( (123 Excellents x 5) + (39 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 165 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosemary Mount is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (18)

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Meet the Team (5)

Sam

Sam McCormack

Job Title: Registered Manager

Joined: 2010

Sam started working at Rosemary Mount as a care assistant and has worked in different roles within the home. After working as a carer, she moved to a team leader role, then deputy and now manager. Her proudest achievement is receiving recognition as a registered manager.


Kim

Kim Odell

Job Title: Team Leader

Joined: 2016

Kim started working for Keychange in 2016 and has 8 years of experience in the care sector. Kim was previously a carer before working her way up to Team Leader. She has achieved Levels 2 and 3 in Health and Social Care. Her proudest achievement is stepping into the role of Team Leader and overcoming her fears. Outside of work, Kim enjoys spending time with her family, watching her daughters grow and making memories.


Nazife

Nazife

Job Title: Senior Team Leader

Joined: 2003

Nazife, also known as Naz, has 21 years of experience in care and has held numerous positions in the sector, from carer, to shift leader to senior. Naz has achieved Levels 2 and 3 in Social Care, and an NVQ Level 5 Diploma in Leadership and Management. Outside of work, Naz enjoys spending time with her family and her grandchildren.


Mark

Mark Nicholls

Job Title: Maintenance Man

Joined: 2023

Mark started working at Rosemary Mount in 2023 and has been doing maintenance work since he was 14 years old.


This role is his first experience of working in a care home.


Outside of work, Mark enjoys building Vespas and going out and about for a ride.


Caroline

Caroline

Job Title: Care Assistant

Joined: 2017

Caroline has over 35 years of experience in the care sector. Her proudest achievement is working through COVID-19, working closely to provide emotional and behavioural support to those who need it, and seeing individuals improve. Outside of work Caroline enjoys gardening, reading and going to the theatre.


Frequently Asked Questions about Rosemary Mount

What types of Care is Rosemary Mount registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rosemary Mount provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rosemary Mount have?

There are 29 Single Rooms.

What are the Facilities & Services at Rosemary Mount?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rosemary Mount to the centre of Worthing?

0.9 mile(s) as the crow flies, distance by road may be significantly further.