Rosemary Mount

147 Chesswood Road, Worthing BN11 2AE
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9.7 53 Reviews
  • Rosemary Mount, Worthing
Rosemary Mount is situated in East Worthing within easy reach of all the facilities a major seaside town can offer, including an excellent shopping centre, theatres, cinemas and seaside promenade.

East Worthing railway station is within walking distance, and on foot, the sea front is a 15 minute walk away.

The home has charming gardens at the rear and side of the house together with a patio area and newly installed garden room which is all easily accessible by the residents.

The home has a warm, friendly and caring environment where people can relax and enjoy their later years in comfort and with the care and support that they need in order to live a full and happy life. The team of highly trained professionals take a person centred approach to care delivery meaning that all your needs and wishes are always of the upmost importance.

Alongside wonderful care, the team also have a varied and interesting activities programme. There is something going on every day at Rosemary mount, whether that be day trips out, visiting entertainers and activities people, or the online social community group where people can connect with others around the UK.

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Care Provided by Rosemary Mount

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha McCormack (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008

Funding & Fees Guide for Rosemary Mount

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,200

  • Hairdressing, chiropody and newspapers are not included in our fees
  • (these prices are only a guideline, please contact Rosemary Mount to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions.


  • Parking

  • The home has limited onsite parking.


Rosemary Mount Reviews (53)

Total of 53, showing 21-40
9.7

Rosemary Mount has a Review Score of 9.7 (9.727) out of 10, based on 14 reviews in the last 2 years. Over all time Rosemary Mount has 53 reviews.

Overall Experience

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  • 11
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Date Published

53
2
5
14
39

Review from Jude B (Daughter of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Rosemary Mount 18 months ago after living alone for many years, then losing her mobility. From the first day that she moved in it felt like home to her. The staff and management are warm, friendly and genuinely care for her needs. Mum suffered from anxiety before she moved in but this
became less apparent as her confidence grew and she settled into the home. She seems to have flourished since moving in and can always have a laugh with the staff here. Not being able to visit through the lockdown has been very difficult but the home has done all it can to keep residents entertained and posting photos on social media to still involve the families. I'm always touched at the effort made on residents birthdays and other special occasions to bring everyone together. I will always be thankful and grateful that this is my Mum's forever home.

Reply from Denise Waller, Manager at Rosemary Mount

Thank you for such a lovely review, much appreciated.


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Review from Janette C (Daughter of Resident) published on 1 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a huge thank you to Rosemary Mount for the care they have given my Dad over the last 18 months. I am so grateful for your upbeat attitude, your caring nature, your professionalism and for making me feel part of your home when I visited. I knew Dad was in the best hands and had everything
he needed. Rosemary Mount has an amazing team of people and all of them make a difference to people's lives by doing what they do.

Reply from Denise Waller, Manager at Rosemary Mount

Thank you, Janette, for these lovely words of appreciation. It means so much to all the team.


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Review from Teresa W (Daughter of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff and management were very helpful and considerate at all times, very caring, always informed on any information we needed to know, a very good home and our relative was very well looked after and happy. A big thank you to all staff involved.

Reply from Denise Waller, Manager at Rosemary Mount

Thank you, Teresa, for the lovely review.


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Review from Niki (Daughter of Resident) published on 19 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who has dementia, went to stay at Rosemary Mount for respite care for two and half weeks - and ended up staying for 5 weeks. Due to the lockdown, my mum had spent many months staying at home with us and had become increasingly withdrawn, not having any social interactions outside of the home.
When she returned home from Rosemary Mount she was a different person - brighter, more engaged and her occasionally cheeky personality was more evident. All the staff are great and do a fantastic job looking after all the residents. There were lots of activities and we received regular updates and photos - which was a real comfort and lovely to see that she was well looked after, happy and had settled in. I can’t recommend this wonderful care home enough.

Reply from Denise Waller, Manager at Rosemary Mount

Thank you for your lovely review of Rosemary Mount, it is so rewarding when people are completely satisfied with our service as all the team put so much into making people's stay a positive and happy one.


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Review from Stephen B (Brother of Resident) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister continues to be very happy living at Rosemary Mount Care Home. She has made many friends while living there and always seems interested in telling me about events and activities she has taken part in.
The staff organise many activities and themed events and singing in the choir seems to be
a favourite.
I always find the staff approachable and willing to answer any questions I might have.

Reply from Paula Nixon, Leadership Support Officer at Rosemary Mount

Thank you Stephen for your kind words, they are much appreciated.


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Review from Susan G (Daughter of Resident) published on 7 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been met with the utmost kindness and top-quality care during her two years there. She is always treated with respect and she is settled and content. The staff are professional, helpful, friendly and nothing is too much trouble. The attention to Mum's personal care is excellent and her room
is well kept. Although my mum doesn’t always join in there are plenty of activities and entertainment on offer. Above all, there is a family atmosphere about the residence and the staff are a great team.

Reply from Paula Nixon, Leadership Support Officer at Rosemary Mount

Thank you, Susan, for such lovely words, it really makes a difference to the staff to know that all they are doing in this difficult time is appreciated.


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Review from Barry P (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with everything.

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Review from M H (Son of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A friendly home with conscientious and helpful staff. Always a warm hello and smile for residents and visitors alike. The staff treat the residents with dignity. They are also more than happy to provide refreshments and snacks for visitors alongside the residents. I would not hesitate to recommend Rosemary
Mount to people I know.

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Review from Martin B (Nephew of Resident) published on 2 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my uncle for some time now and every visit is a delight. All the careers in the home are always so happy and you really feel welcome.
My uncle always looks very smart and his health has greatly improved since he came to this care home. I would like to thank the manager and all
her staff for making both the visitors and the residents who visit this home so enjoyable. Keep up the good work, you are all great.

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Review from Simon P (Son of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has blossomed since living at Rosemary Mount, she is very happy and relaxed. Every time I visit, I always find all the staff super friendly and very attentive to all the residents and visitors. There is a positive and calm feel at all times. I've never failed to be offered a cup of tea with mum.
Her room and ensuite are always clean. The staff help mum to be the best she can. Thank you, it's very reassuring knowing how well she is cared for.

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Review from Jennifer A (Daughter of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 93-year-old Mum was very frail and unhappy and no longer able to live on her own due to her failing health when she arrived at Rosemary Mount.

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Review from Pauline T (Niece of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and management are very helpful and friendly, always letting you know what's going on with my auntie and uncle which is good.
I can't fault the home for anything at this present time.

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Review from Rosie K (Daughter of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted following a stroke and a stay in hospital. Before his stroke, he was fiercely independent and found it hard to adjust to the environment but the team were fantastic and adaptable and helped him find ways to get used to the new normal before he moved into semi-independent living.
Were
he ever to require that level of care again I would be happy for him to go back to Rosemary Mount.

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Review from Frances J (Cousin of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is bright, fresh and welcoming. Staff are very caring and work as a team to offer the best opportunities and experience for residents. I regularly see small acts of kindness and respect happening throughout the home. Open forum meetings are held for residents, relatives and staff giving all
a chance to have their say on standards, food, management, activities etc. Senior staff take great care to plan residents' medical, emotional and social support with appropriate professionals. Residents are kind and respectfully attended to.

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Review from Susie M (Daughter of Resident) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care given to our mother in the last month of her life, when she was bedridden, was next to none - due to the superlative care of the staff. She sustained not a single pressure sore or mark, was kept clean and fresh, and most important of all was cherished and loved as though she was their own precious
mother. They also extended that love and care to us her family. We are extremely grateful.

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Review from Stephen T (Son of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents arrived at Rosemary Mount in 2015 when they were unable to continue living in their own home. From the first moment, they arrived the staff treated them with respect, kindness and compassion. Moving to a care home is a difficult and painful time, but my brother and I never doubted that
we had found the perfect residence for them and neither did my parents. My father died at Rosemary Mount at the age of 100 in 2016 and my mother has been comforted and cossetted ever since despite her medical issues and increasing dementia and to our great delight, five members of Rosemary Mount's staff came to her funeral to say their goodbyes.
This is the best kind of care home run by the best kind of care staff with an excellent management and nursing team. We can recommend, unconditionally, to anyone seeking accommodation and care for their parents or relatives. It is a truly wonderful place.

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Review from S O (Son of Resident) published on 9 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Early days yet but what I have seen, all staff very helpful and caring.
My mother seems quite happy at Rosemary Mount.

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Review from Linda F (Daughter of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During my mother's 2 and a half year stay at Rosemary Mount care home she was always well cared for, kept clean, warm and well-fed.
The staff encouraged her to keep as mobile as she could and she managed to keep walking with a frame for many months.
Any concerns raised with management were quickly
and sensitively dealt with.
Medical help/advice was sought promptly and the staff regularly risk assessed to ensure her safety.
As Mum approached end of life she was cared for in every way with love and dignity.
The home enabled me to be with her night and day for her last five days, caring and supporting me as well as my Mum.

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Review from Jackie C (Friend of Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I first came as a volunteer and immediately felt this is a good, well-run place (I am an experienced Care of the Elderly nurse and have often needed to 'place' patients in my care). I recommended RM to a friend who is now a resident and is very happy. The staff are all caring towards the residents.

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Review from Ian M (Son of Resident) published on 10 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Rosemary Mount from hospital after a short illness and I have to say I am immensely impressed by the professional approach afforded by all the care team. From the start, they have made her feel very welcome and have taken time and trouble to understand her needs and to develop an excellent
care plan for her. The home is wonderful and feels like a home from home. All the team are friendly and positive whilst taking care to respect the dignity and personal needs of Mum. Within days we have seen a positive improvement in her manner and approach to life. Additionally, the team have taken time to explain things to the family at a time of stress and uncertainty. Thank you all once again.

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Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Rosemary Mount is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Rosemary Mount is calculated as follows: ( (123 Excellents x 5) + (39 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 165 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosemary Mount is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (18)

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Meet the Team (5)

Sam

Sam McCormack

Job Title: Registered Manager

Joined: 2010

Sam started working at Rosemary Mount as a care assistant and has worked in different roles within the home. After working as a carer, she moved to a team leader role, then deputy and now manager. Her proudest achievement is receiving recognition as a registered manager.


Kim

Kim Odell

Job Title: Team Leader

Joined: 2016

Kim started working for Keychange in 2016 and has 8 years of experience in the care sector. Kim was previously a carer before working her way up to Team Leader. She has achieved Levels 2 and 3 in Health and Social Care. Her proudest achievement is stepping into the role of Team Leader and overcoming her fears. Outside of work, Kim enjoys spending time with her family, watching her daughters grow and making memories.


Nazife

Nazife

Job Title: Senior Team Leader

Joined: 2003

Nazife, also known as Naz, has 21 years of experience in care and has held numerous positions in the sector, from carer, to shift leader to senior. Naz has achieved Levels 2 and 3 in Social Care, and an NVQ Level 5 Diploma in Leadership and Management. Outside of work, Naz enjoys spending time with her family and her grandchildren.


Mark

Mark Nicholls

Job Title: Maintenance Man

Joined: 2023

Mark started working at Rosemary Mount in 2023 and has been doing maintenance work since he was 14 years old.


This role is his first experience of working in a care home.


Outside of work, Mark enjoys building Vespas and going out and about for a ride.


Caroline

Caroline

Job Title: Care Assistant

Joined: 2017

Caroline has over 35 years of experience in the care sector. Her proudest achievement is working through COVID-19, working closely to provide emotional and behavioural support to those who need it, and seeing individuals improve. Outside of work Caroline enjoys gardening, reading and going to the theatre.