Rosemary Mount

147 Chesswood Road, Worthing BN11 2AE
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9.7 53 Reviews
  • Rosemary Mount, Worthing
Rosemary Mount is situated in East Worthing within easy reach of all the facilities a major seaside town can offer, including an excellent shopping centre, theatres, cinemas and seaside promenade.

East Worthing railway station is within walking distance, and on foot, the sea front is a 15 minute walk away.

The home has charming gardens at the rear and side of the house together with a patio area and newly installed garden room which is all easily accessible by the residents.

The home has a warm, friendly and caring environment where people can relax and enjoy their later years in comfort and with the care and support that they need in order to live a full and happy life. The team of highly trained professionals take a person centred approach to care delivery meaning that all your needs and wishes are always of the upmost importance.

Alongside wonderful care, the team also have a varied and interesting activities programme. There is something going on every day at Rosemary mount, whether that be day trips out, visiting entertainers and activities people, or the online social community group where people can connect with others around the UK.

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Care Provided by Rosemary Mount

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Samantha McCormack (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008

Funding & Fees Guide for Rosemary Mount

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,200

  • Hairdressing, chiropody and newspapers are not included in our fees
  • (these prices are only a guideline, please contact Rosemary Mount to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions.


  • Parking

  • The home has limited onsite parking.


Rosemary Mount Reviews (53)

Total of 53, showing 41-53
9.7

Rosemary Mount has a Review Score of 9.7 (9.727) out of 10, based on 14 reviews in the last 2 years. Over all time Rosemary Mount has 53 reviews.

Overall Experience

  • 42
  • 11
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Date Published

53
2
5
14
39

Review from Mandy E (Daughter of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very impressed with Rosemary Mount. There are a good number of staff who all seem happy to be working here.
Our dad is getting excellent care. The staff take the trouble to spend time with him and if we are worried about anything, they assure us that we can ring anytime to discuss our
concerns. We always receive a warm welcome and they remember details about the family which shows they really care.

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Review from Sheila T (Daughter of Resident) published on 20 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and entered Rosemary Mount for respite. She had become very isolated at home despite lots of support. We were anxious as to how she would settle as she wanted to be in her own home but she was lonely and losing the will to do anything. She is now a new person. She is up and
interested in what is going on. She has a lovely personalised room, she could not be cosier. Mum has made some new friends to chat to, it was lovely to arrive and see her out in the garden, something she has not done or been able to enjoy spontaneously for so long. The staff are just amazing, she absolutely sings their praises as do we. Mum has now decided to stay permanently and says this is the place she feels could be her home. This is a fantastic accolade, my family and I cannot thank Rosemary Mount staff enough as we were seeing mum retreat into a little shell and she has now blossomed. Thank you, you have given us back our mum and given her back choice and more control of her life.

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Review from David R (Son of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Rosemary Mount from 8/11/16 to 8/12/16 when she died. In the four weeks that she was there she was treated with dignity and very high care. Her last four weeks she was made very comfortable. I cannot thank you enough for how my Mum was looked after.

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Review from Christine C (Niece of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very kind and keep residents comfortable. Everybody seems quite happy.

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Review from Janet B (Daughter-in-law of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Without exception, the staff are friendly, approachable and kind. I am reassured that my Mother-in-law is being cared for in the best possible way. I am kept informed of any changes or developments in her condition and know that these are dealt with appropriatly. I cannot state strongly enough how relieved
I am that she is in such a safe and caring environment.

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Review from Nigel P (Son of Resident) published on 1 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was provided excellent care for over five years as she became frailer both physically and mentally. At times she could be a challenge but mellowed with old age and care for according to her needs, respecting her dignity at all times and also superb support was given to all of her family as
we needed it.
Thanks to all involved from the bottom of my heart.

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Review from David P (Son of Resident) published on 1 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived in Rosemary Mount care home for over five years. Throughout her stay, she was treated with honesty, respect and a great deal of care and affection. In particular, towards the end of her stay, she was given every attention and assistance, for which my family is extremely grateful.

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Review from Marion S (Daughter of Resident) published on 1 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Rosemary Mount when her previous home closed earlier this year. Initially, we were upset that she had to be moved but soon found Rosemary Mount to be far superior to the previous home in every way. The home is very bright, clean and tidy, and well-run. Mum has a number of challenges
including being registered blind, and the staff at Rosemary Mount treat her in a friendly and compassionate way. Her room is adequate, our only criticism is that she has the resident's call panel right outside her door which can be noisy. Mum is encouraged to join in activities and to use her walking frame to get about but likes to be left to sleep a lot of the time. It is appreciated that staff are also particularly welcoming to my father who likes to spend a fair amount of time with her. We consider ourselves fortunate to have found such a lovely "home from home" for Mum.

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Review from Rosemary S (Niece of Resident) published on 23 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found this home to be excellent in every way. My aunt appears to be very happy here and I feel her quality of life has improved greatly. The staff are always very friendly and most helpful.

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Review from Paul (Brother of Resident) published on 21 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family are really delighted with the way our brother is treated and cared for at Rosemary Mount, the food and the cleanliness is spot on and the care is perfect.

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Review from Linda (Daughter-in-law of Resident) published on 12 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff, helpful, good facilities and activities.

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Review from Carol R (Daughter-in-law of Resident) published on 25 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care provided at this care home. All of Mum's needs have been catered for and she is very content here.

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Review from Esther D (Daughter of Resident) published on 5 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I placed my mother here for respite. She was very quiet, unsteady on her feet with her walker and had no interest in anything and all she did was sleep. After two and a half weeks at this home my mother was alert, interacting with the other people in groups, walking better, more confident, eating better
and all round a different person to the one I left. I feel this change was because she was relaxing with people her own age and the staff were showing her how to join in with games and exercise etc. They were also very good with her, with cleanliness, encouraging her to walk to the toilet, lounge etc and all round very attentive. When I arrived to take her home she said to me I will miss these people. That meant everything to my sister and myself and hope to use them again.

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Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Rosemary Mount is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Rosemary Mount is calculated as follows: ( (123 Excellents x 5) + (39 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 165 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rosemary Mount is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (18)

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Meet the Team (5)

Sam

Sam McCormack

Job Title: Registered Manager

Joined: 2010

Sam started working at Rosemary Mount as a care assistant and has worked in different roles within the home. After working as a carer, she moved to a team leader role, then deputy and now manager. Her proudest achievement is receiving recognition as a registered manager.


Kim

Kim Odell

Job Title: Team Leader

Joined: 2016

Kim started working for Keychange in 2016 and has 8 years of experience in the care sector. Kim was previously a carer before working her way up to Team Leader. She has achieved Levels 2 and 3 in Health and Social Care. Her proudest achievement is stepping into the role of Team Leader and overcoming her fears. Outside of work, Kim enjoys spending time with her family, watching her daughters grow and making memories.


Nazife

Nazife

Job Title: Senior Team Leader

Joined: 2003

Nazife, also known as Naz, has 21 years of experience in care and has held numerous positions in the sector, from carer, to shift leader to senior. Naz has achieved Levels 2 and 3 in Social Care, and an NVQ Level 5 Diploma in Leadership and Management. Outside of work, Naz enjoys spending time with her family and her grandchildren.


Mark

Mark Nicholls

Job Title: Maintenance Man

Joined: 2023

Mark started working at Rosemary Mount in 2023 and has been doing maintenance work since he was 14 years old.


This role is his first experience of working in a care home.


Outside of work, Mark enjoys building Vespas and going out and about for a ride.


Caroline

Caroline

Job Title: Care Assistant

Joined: 2017

Caroline has over 35 years of experience in the care sector. Her proudest achievement is working through COVID-19, working closely to provide emotional and behavioural support to those who need it, and seeing individuals improve. Outside of work Caroline enjoys gardening, reading and going to the theatre.