Rotherlea

Dawtrey Road, Petworth GU28 0EA
Submit a Review
10 64 Reviews
  • Rotherlea, Petworth
Rotherlea is a superb modern care home located in the picturesque West Sussex market town of Petworth. The home is purpose designed with 7 separate self contained wings each providing residents with their own spacious single en-suite bedrooms, their own lounge and dining areas and a team of dedicated professional care staff.

Care packages are put together with you and your family so that your choices and preferences always come first. Rotherlea offers a varied and interesting social activity schedule designed around residents’ own hobbies and interests and aimed at maintaining strong community links.

Rotherlea provides long stay and respite residential care for older people with physical frailty and for older people who are suffering from dementia. A fully qualified care team provide the very highest standard of care to residents 24 hours a day.

Show Rotherlea on the Map

Care Provided by Rotherlea

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Daniel Rees (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2008

Funding & Fees Guide for Rotherlea

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,296
    • Self-Funded Residential Dementia Care from £1,407
  • (these prices are only a guideline, please contact Rotherlea to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Rotherlea Reviews (64)

Total of 64, showing 1-20
10

Rotherlea has a Review Score of 10 (9.957) out of 10, based on 28 reviews in the last 2 years. Over all time Rotherlea has 64 reviews.

Overall Experience

  • 40
  • 20
  • 2
  • 2
  • 0

Date Published

64
9
16
28
36

Review from Suzanne R (Daughter of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear Mum stayed in for nearly 3 years, within this time until her passing, she was cared for with such love and compassion. I will miss going every week, not just to visit Mum but all the staff there as well. They all became my friends, whom I will miss a lot. My heartfelt thanks goes to the managers,
reception team and all the carers. Lastly, my mum enjoyed her stay there, she felt safe, which was the most important thing to me.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are truly grateful for your feedback and delighted to hear that you had such a positive experience with our care home. Our team is dedicated to providing compassionate, high-quality care, and knowing that our efforts have made a difference means the world to us. We will be sure to share your lovely comments with our staff-they will be thrilled to hear them! If you ever need anything or have any further feedback, please don't hesitate to reach out. We are always here to help and support you and your loved ones.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L C (Daughter of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rotherlea has been a wonderful place for our mum. The staff truly goes above and beyond to ensure every resident feels comfortable and well cared for. They are compassionate, attentive, and always willing to help with a smile. The facilities are clean, the meals are nutritious, and the activities keep
everyone engaged and happy. We couldn't be more grateful for the exceptional care and dedication provided by the entire team at Rotherlea Care Home.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for taking the time to leave us a review, the team really appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H L (Son of Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The most amazing team. Wonderful care!

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for taking the time to leave us a review, we really appreciate it!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N H (Wife of Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is having 6 weeks of respite care. I'm afraid he's got to have permanent care when the 6 weeks are over. I just hope he will be able to stay. I'm sure I couldn't get a better nursing home for him to be in for the rest of his life.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for taking the time to leave us a review, we really appreciate it and the team will be delighted to read it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Iesha P (Friend of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited this care home in June and found it to be a welcoming environment for my friends and relatives. The residents appeared happy with the staff engaging with them.
The staff were more than happy to answer any questions we had.
There was a relaxed feeling in the home.
I would be happy to
recommend the home to others.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for leaving the time to leave us this review, it really means a lot to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle M (Friend of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I thoroughly enjoy visiting my friends at Rotherleas, the home is always so clean and fresh, the staff are so friendly and welcoming, and the care that my friends receive is outstanding. I always enjoy coming when activities are on so that I can join in and be part of their community. The manager is
always about with a smile on his face and nothing is too much trouble.

Reply from Daniel Rees, Home Manager at Rotherlea

This is such a lovely review to read, thank you. We are so pleased that you and your friends love the activities that we put on at the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E S (Friend of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to see my friend here several times before she went. The staff were always so welcoming and offered me a cup of tea. My friend was so happy here and said that the food was good and they did some fun activities in which everyone could get involved in some way. The environment always looked clean
and I always felt that she was well looked after. I would highly recommend Rotherlea to anybody needing this type of care.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for leaving us this lovely review about the care of your friend. We are so pleased to read that they are enjoying the food and the activities here at Rotherlea.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E B (Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could never complain about anything. Everything is wonderful.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for leaving us this kind review, the team will be delighted to read your lovely words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Katy B (Friend of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, my close friend is very comfortable here. The staff provides a high standard of care. I cannot fault them at all. The home is very clean and has very good facilities. Thank you for all the hard work the team does!

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for taking the time to leave us this kind review about the care of your friend, we really appreciate it. Your lovely comments will be passed on to the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Friend of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a friend at Rotherlea since March 2024 and have nothing but praise for the staff who work here. It is spotlessly clean, nothing is too much trouble and everyone is caring, approachable and attentive.
The entire team go above and beyond to ensure the needs of the residents are
met.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for leaving us this lovely review. Your kind words will be passed on to the rest of the wonderful team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Graham W (Grandson of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly and well-run care home. Always clean and tidy. The staff are amazing.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for leaving us this review, we really appreciate it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Granddaughter of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan is a relatively new resident. The care, support and communication is second to none. She is happy, well cared for and any concerns regarding her health or welfare is addressed straight away. Although she has dementia she has settled in very well and far healthier, happier and more mobile since being
at Rotherlea.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you, this is such a lovely review to read! I will make sure to pass your kind words about the care of your nan on to the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Leon C (Son-in-law of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting my nan-in-law for the first time in the home, meeting some of the staff and other residents confirmed she is in the right home. The staff go above and beyond expectations. We recently celebrated our nan's 90th and can't thank you enough as not only did your chef create an amazing cake
for her, but what seemed like the majority of staff came in to sing Happy Birthday. From what I have seen your staff are compassionate, and caring and are more like friends or family to the residents.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you, this is such a lovely review to read! I will make sure to pass your kind words about the care of your loved one onto the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen C (Daughter of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rotherlea is a beautiful and caring home. My mother has blossomed since being here and the care the staff give her is first-class. The place is clean and tidy and I couldn't ask for a better place for my mum.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you so much for leaving us a review about the care of your mother, the team will be touched to read this.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sassy M (Niece of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was admitted to Rotherlea in December 2022 until his recent death. I can't thank the manager and the team for their professionalism and compassion at such a difficult time. With no direct dependents to help, they supported me in every way they could, managing my uncles' needs with dignity,
respect and compassion. The staff's engagement with the residents is excellent. They encourage healthy friendships and joyful shared experiences. I have witnessed so many moments with staff and residents who are fully engaged in positive, cheerful interactions. It is so comforting to know loved ones are happy, safe and comfortable when we can't be with them as often as we would like.
My uncle really thought of Rotherlea as his home from home and the manager and every single member of the staff and management team made his final years so happy. Thank you all for your care and commitment. He was so lucky to have you.

Reply from Daniel Rees, Home Manager at Rotherlea

This is such a lovely review to read, thank you. Your kind comments about the care of your uncle will be passed on to the rest of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Charlotte F (Granddaughter of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Grandad came into Rotherlea's care in August 2022, after a long stint in the hospital and other care homes struggling to meet his ever-growing needs. From the very start, we were incredibly impressed with Rotherlea and this is a testament to their wonderful staff and incredible managers. Knowing
the desperate situation we were in, trying to find Grandad suitable care, one of the managers even came in on his day off to show us around- this only a small part of all the things he did to go above and beyond for us and our Grandad. They cared for Grandad right until the very end and were able to help us plan for Grandad to have a peaceful passing. The staff are all very experienced in working with people with dementia and this made Grandad's dementia journey more manageable for him and us. When Grandad passed, they did not stop caring for us as a family and helped us navigate the next steps. Thank you everyone at Rotherlea.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for this wonderful review, it really means a lot to the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorraine M (Daughter-in-law of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly we finally had to find end-of-life care for my father-in-law. What a minefield, nightmare hospital, next to useless. Miraculously Rotherlea were able to help and rescue us from our dilemma. The manager dealt with the whole process professionally, efficiently and was pragmatic in making it happen
is what it felt like. Immediately Dad was discharged from hospital in a dreadful state, unhygienic which was embarrassing, not least heart wrenching. On arrival at the home, he was greeted, welcomed and made to feel valued immediately. Empathy, reassurance, excellent care and high standards are immediately recognisable. a most harrowing time has been made manageable. Family reassured and Dad settled, looks human and is treated as such. Thank you.

Reply from Daniel Rees, Home Manager at Rotherlea

This is such a lovely review to read, thank you. It really means a lot to the team and we are so pleased to hear that your father-in-law is now settled and you and the family are happy with his care. If you have any questions, please do not hesitate to ask.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S M (Son of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At what is personally an incredibly difficult time, finding Rotherlea has been life changing. Not just for Dad, for all of us. Keep doing what you do, as you do, with the fabulous staff that you have. Thanks.

Reply from Daniel Rees, Home Manager at Rotherlea

This is such a lovely review to read, thank you. It means a lot to the team and we are so pleased to hear that you are happy with the care of your wonderful dad.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A H (Daughter of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and polite staff across all levels of responsibility which is also extended to the family of the resident.
A lot of time is put into engaging the residents in various activities to help fulfil their days.
On a personal level, my mother is physically fit and can walk 2-3 miles per day
which has kept her well. Understandably, this isn't always achievable for her now unless one of the family takes her out.

Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for leaving us this great review, it really means a lot to us. Any questions, please don't hesitate to ask.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Molly C (Friend of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home manager and deputy are amazing, I never have any issues when coming into the home and I feel anything I tell them, regarding my friend, they deal with appropriately and professionally. Both the home manager and deputy have turned the home into a lovely atmosphere to walk into for the residents
and the staff!

Reply from Daniel Rees, Home Manager at Rotherlea

This is so lovely to read, thank you. Your kind words will be passed on to the rest of the fab team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Rotherlea is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Rotherlea is calculated as follows: ( (315 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 327 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rotherlea is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

Daniel

Daniel Rees

Job Title: Manager

Joined: 2018

Daniel started at Shaw healthcare in 2018 joining us at Forest View care home in Burgess Hill as Deputy Manager.


He joined Shaw after gaining a wealth of knowledge in the sector for other providers working with older people and young children’s care providers.


Daniel joined Rotherlea as Home Manager after supporting several services in the region showing his ability to work with teams and solve problems.


He is a calm manager very assured and supportive to staff and families. Daniel always takes an avid interest in the residents in his care and is often seen out on the floors.


Daniel has some inspirational ideas to support Rotherlea in his new position including a lot of community interaction.


Joanne

Joanne Holman

Job Title: Deputy Manager

Joined: 2008

Jo joined the care sector and Shaw healthcare back in June 2008.
There is not a role in a care home that Jo has not undertaken – she loves a challenge and has helped out in many Shaw homes across the West Sussex region. learning and improving along the way.
Jo is a happy member of the team at Rotherlea, professional at all times, showing kindness and empathy.
Jo enjoys the interactions she has each day with families, health professionals, and of course the lovely residents. Jo commented “Speaking to the residents and listening to their life stories, just knowing you have made a difference to someone’s day, is what makes working in care so wonderful”
The recent Pandemic has been a really scary time for everyone but, our main focus has been ensuring the residents are safe. The residents have kept in good spirits despite not seeing their loved ones all the time. However, they have enjoyed and at times been fascinated with modern technology such as Facetime, Skype, and Zoom.


Jacqueline

Jacqueline Ralph

Job Title: Support Worker

Joined: 2011

Having raised my family I returned to employment in 2011 at Rotherlea. I have had extensive training which had given me the skills I need as a Support Worker. The team are friendly and supportive making the working environment a pleasant and calming one. I am always more than happy to do overtime when asked.


Angie

Angie Chandler

Job Title: Service Administrator

Joined: 2019

I have worked at Rotherlea since January 2019. This is my first job in the care sector after working in education for 20 years.


I enjoy the variety of jobs my role entails and I love helping and supporting my colleagues.


The best memory of a working day was in my extra role as line manager for Activities organising a British Tea Party where I could interact with both residents and colleagues.


My qualifications are NVQ Level 2 in Administration, Level 1 & Level 2 in Counselling Skills.


Frequently Asked Questions about Rotherlea

What types of Care is Rotherlea registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rotherlea provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Rotherlea have?

There are 70 Single Rooms.

What are the Facilities & Services at Rotherlea?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Rotherlea to the centre of Petworth?

0.2 mile(s) as the crow flies, distance by road may be significantly further.