The Shelley

54 Shelley Road, Worthing BN11 4BX
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Top 20 carehome certificate
10 104 Reviews
  • The Shelley, Worthing
The Shelley is a 32-bed residential care home set in the residential area of Worthing, 10 minute walk to the seafront. The home has been running for 18 years and the team are proud to have established a reputation as providing the very best in care, focusing on the little things that matter and that can truly make a difference to a resident's day.

The Shelley is a beautifully designed, warm and comfortable home offering daily and extensive activities and great food. Each member of the friendly, highly experienced team is committed to this culture, ensuring the residents are at the heart of everything they do. Whether you are looking for long or short term care, they provide the highest standards of care and support.

Facilities include spacious en-suite rooms, comfortable lounge and communal areas, great coffees, wheelchair-friendly gardens, Wi-Fi and a rich and varied menu of high-quality food.

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Care Provided by The Shelley

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 32 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Andrew Bown (Owner/Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017

Funding & Fees Guide for The Shelley

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,600
    • RESPITE Self-Funded Residential Care £1,400 – £1,700

  • Our fees are based on the needs of the person and the location, size and amenities in the room. If you would like more specific details on fees please reach out and contact us.
  • (these prices are only a guideline, please contact The Shelley to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The Shelley visiting is based on government guidance. At present visiting is unrestricted with no appointment system. Friends & family do not need to LFT prior to visiting, nor wear a mask. If you are symptomatic of a cold/flu/COVID like systems would request you avoid visiting until you are feeling better.


  • Parking

  • Car Parking Available


The Shelley Reviews (104)

Total of 104, showing 101-104
10

The Shelley has a Review Score of 10 (9.987) out of 10, based on 13 reviews in the last 2 years. Over all time The Shelley has 104 reviews.

Overall Experience

  • 104
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Date Published

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91

Review from J S (Resident) published on 15 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always friendly greeting on arrival and when in residence. Bells to all help answered promptly. Activities above average. The happiness of the staff working together is a great back ground help to the residents, a very good atmosphere.

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Review from Valerie L (Daughter of Resident) published on 15 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was extremely happy and comfortable and was looked after well. The staff, most of whom had worked there for a long time, were very kind and caring. They were endlessly patient and would go out of their way to help him to be as independent as possible. Whenever I visited they made me feel welcome
and at ease and included me in their strategies for caring for my father so that I felt we were working together in his best interest. My father could often be heard telling visitors what a wonderful place Shelley was and I am only too happy to agree with this. I would recommend the Shelley to anyone who was considering living in a care home.

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Review from J W (Relative of Resident) published on 4 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about The Shelley was excellent. Staff very friendly and always helpful. Food very tasty, high quality and a good variation. Staff always willing to fit in with the patients. It was like a lovely hotel! My aunt says she is definitely coming back!

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Review from Peter A (Son of Resident) published on 12 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention
The care attention given to my father at The Shelley Care Home was excellent. It was a great joy for us to see him joining in and smiling. Our thanks to all of the staff for helping us to understand his needs and find solutions, with our deep gratitude for their compassionate
support.

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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for The Shelley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.987 for The Shelley is calculated as follows: ( (154 Excellents x 5) + (2 Goods x 4) ) ÷ 156 Ratings = 4.987

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Shelley is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (16)

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