Summerley

1 Southview Road, Felpham, Bognor Regis PO22 7JA
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9.9 53 Reviews
  • Summerley, Bognor Regis
Summerley Care Home is dedicated to offering exceptional specialist care for individuals with dementia. Nestled in a tranquil setting, this small and cosy home provides a warm and inviting environment that ensures residents feel truly at ease and content. With its convenient location just a 5-minute walk away from the breath-taking beach, residents can relish in the joy of frequent leisurely walks along the promenade, taking in the refreshing sea breeze.

At Summerley, the overarching goal is to create a family feel home from home, comfortable, well-managed, and safe home that not only meets the unique needs of each resident but also presents them with abundant opportunities to embrace a life filled with happiness and fulfilment.

This philosophy aims to promote privacy, dignity, choice and independence in a respectful manner, recognising the individuality of each resident. Summerley prides itself on delivering outstanding, person centred care. The small and professional staff team are trained and well qualified to carry out their jobs to an excellent standard. They have great understanding of the needs of residents and care for them in a warm, friendly and professional manner, 24 hours a day.

Mealtimes are a social occasion where a choice of nutritious food is offered. Individual dietary requirement can and will be met by the dedicated chefs. They encourage each resident to lead a full and active life where possible, and help them to partake in the daily activities they enjoy. There are a wide range of activities, entertainment and outings at Summerley. Day Care and respite care is also available.

Care Provided by Summerley

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Summerley Care Homes LLP
  • Person in charge
  • William Warden (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Summerley

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,000 – £1,425
    • RESPITE Self-Funded Residential Dementia Care £975 – £1,175
  • (these prices are only a guideline, please contact Summerley to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 53, showing 1-20
9.9

Summerley has a Review Score of 9.9 (9.895) out of 10, based on 15 reviews in the last 2 years. Over all time Summerley has 53 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My mum came to Summerly Care Home in August 2022. It took a little bit of time for her to settle in, but what made it so easy was very simple, all the staff are totally amazing. I know my mum absolutely adores them. What is so great is the place, really feels like home for her, All the Staff are so
friendly and informative every time we visit. It's such good peace of mind that Mum is so happy and cared for.

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Overall Experience  Overall Experience 5.0 out of 5

This is an additional review on my mum's care she is receiving at Summerley. Over Christmas unfortunately mum became ill and required several visits from paramedics and a trip to hospital. On all occasions the staff dealt with the initial crisis superbly well making sure she was as safe as possible
while awaiting professional medical attention. On both occasions the staff were fully committed to providing a dignified and comfortable environment for mum. They informed me immediately as they could and updated as appropriate. Every time the staff remained with her reassuring and comforting her even when mum was very distressed. This dedication has continued over the last month, seeing the management contacting the local surgery and having tests done to ensure the best care for her. Mum remains unwell at this time however I have absolute confidence in the staff at Summerley to care and love mum to the best of their abilities.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been in Summerley for over two years. The empathy and care the staff give him is excellent. They also keep me informed if there are any problems and are always there for an update and cuppa when I visit.

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Overall Experience  Overall Experience 5.0 out of 5

Mum sadly passed away very recently but she had been a resident at Summerley for three and a half years. The care she received from the very beginning was excellent and I cannot praise the staff highly enough, particularly during the last few very difficult days when Mum was on end-of-life care. The
staff were so kind and compassionate, not only to Mum but me and my sister, and kept us informed at all times.
We were always made to feel welcome and any questions or concerns were always addressed. Every resident was treated as an individual, as was highlighted at Christmas and birthdays when presents were chosen to reflect Mum's tastes.
I cannot praise the staff highly enough and would have no hesitation in recommending Summerley to anyone considering this care home. Cleanliness, meal choices and the caring compassionate staff are superb.

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Overall Experience  Overall Experience 5.0 out of 5

My dad was in the home for 16 months and had Alzheimer's. The staff at Summerley are so welcoming and genuinely incredibly caring. We visited regularly and were always welcomed, kept updated and made to feel part of the home. My dad has sadly passed away but all the staff were so supportive as he was
slipping away and they tried to make him comfortable whilst also comforting us. No words can really express our gratitude to all the staff at Summerley for their care of my dad.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law arrived at Summerley Care Home in May 2024 from a London hospital in a distressed and frail state. Immediately the staff made her feel welcome and at home and took great care of her ensuring all her medication was reviewed with a GP. During the four months that my mother-in-law was
there she was well looked after, dietary requirements well catered for and she settled in well. All members of staff from managers to senior carers, carers, night carers and assistants are hardworking to ensure that each resident's needs are met. They treat residents with respect and kindness. During my mother-in-law's end-of-life and palliative care all members of staff went out of their way to show compassion, exceptional care and kindness not just to my mother-in-law but to us as a family. We were always welcome whatever time of day or night.

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Overall Experience  Overall Experience 5.0 out of 5

My partner was discharged from hospital to Summerley Care Home. He was in poor physical and mental condition after 7 weeks in hospital. He has been well cared for and is much happier and healthier now than when he arrived. The staff from the most junior to the managers are all friendly, kind, helpful,
cheerful and efficient. As his partner, I have felt welcome. The phone is answered promptly. Problems are solved effectively and I have always felt that my partner was safe and cared for. Summerley Care Home is small and friendly.

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Overall Experience  Overall Experience 5.0 out of 5

Just about used to having a loved one in this care home, really couldn't have picked a better one. It's close to home situated in a lovely area close to the sea and above all it gives a home-from-home feeling. All the staff and management are giving exceptional care and the food is good. Couldn't be
more pleased.

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Overall Experience  Overall Experience 5.0 out of 5

It has been wonderful. The staff could not have been kinder to my husband and myself. All very clean and beautiful food. The activities are all very good seen by myself. My mental health team would like him to come here once every two months. I will ask if this is possible. They need to check that windows
in bedroom are closed when the sun goes down, we are only in March.

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Overall Experience  Overall Experience 5.0 out of 5

I'm visiting my mother-in-law for a while, and have been very impressed by what I've seen so far. The rooms are clean and fresh. The staff are like a family and do their utmost best for all residents whatever their disabilities. I've never seen my mother-in-law look so good!

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Overall Experience  Overall Experience 5.0 out of 5

My mother left her current nursing home in Horsham, to live near me in Bognor. On arrival, my mum was scared and crying and demanding to go home. A little deputy manager greeted us at the door, and immediately took my mother's hand and guided her through the lounge and into a very beautiful clean bedroom.
The deputy was so kind to her and she made her feel so welcome and loved, plus we all had a well-deserved cuppa.
2 days later, I visited my mother again expecting some kind of a verbal rant, but nothing. She was sitting in a chair just looking around and taking it all in.
I looked at how clean and tidy she had become. For a brief pause at that moment, my mum had returned to me, that usual look and polished clothes. Then Mum looked up and showed a cheery wave. Phew she was ok!
To me, this home is like a home-from-home environment. The staff always make me laugh, and every one of them is always willing to help offer support when needed.

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Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Summerly since June and this turn of events has been very hard for us as a family. However, from the manager coming to talk to us to prepare us for my Dad's everyday care at Summerly, once admitted, I am impressed. Dad has Alzheimer's and is not overly aware of the change, but we
are. The staff (special mention to three ladies in particular) are so kind. It is hard to see Dad in a care home but I'm glad he is in this one. He has a nice room and he likes the food. They do activities and have musicians and a pet zoo come in. I'm glad my Dad has settled here.

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Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Summerley very quickly and efficiently in June with Alzheimer’s and mobility problems.
Every effort was made to find the most suitable room for him, and before he went into the room it was thoroughly cleaned and photos of family and pictures of his football idle were put
around.
Management and staff were very efficient and kind not only to my husband but to myself too realising how hard it was for me. Any problems or concerns were dealt with quickly, and a note on his door tells the staff of his requirements for his comfort each day. We are kept informed of any issues and problems relating to his personal needs.

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Overall Experience  Overall Experience 5.0 out of 5

It was a difficult decision for us as a family to admit Mum to a care home. Sadly due to Dad's failing health, he could no longer manage all of Mum's care needs.
Summerley was the second home we viewed, and as soon as my sister and I looked around, it just felt "right".
Mum was admitted a few days
later, and I can honestly say it's as if she has a new lease of life.
She is so much brighter and shows more interest in life than she has done for some time.
The staff are unfailingly kind, caring, compassionate and alert to Mum's needs.
We, as a family, visit regularly and are always welcomed and kept up to date with Mum's care.
The atmosphere in Summerley is warm and friendly, and we couldn't ask for a better home for Mum.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was booked into Summerley care home for a two-week respite. Bearing in mind, that this is all new to her and our family, the carers could not have been more helpful, answering questions as required and offering advice on visiting etc. She is due home this week, and rather than arranging a taxi,
the manager has offered to take her home himself to ensure that she gets back safely. You cannot ask for more than that.
Thank you to all at Summerley house.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been cared for excellently at Summerly care home. It really is like a family, and I cannot fault their care and commitment. Everyone is interested in her and her family, and her needs are put at the top of every list. Even when Mum was in hospital recently, the staff contacted me to ask how
she was. Thoroughly recommended.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are all pleasant and caring and the food looks good. Activities are improving but need them daily to stimulate residents. They are all much more lively after any session. My son is happy, and I am happy.

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Overall Experience  Overall Experience 5.0 out of 5

The care home is always clean and tidy on entry, well lit and gives the impression of being a happy environment. You are always greeted by a happy and cheerful member of staff, and if required, the manager is available to answer any questions which may arise. My wife is always well dressed, and her
clothes are always happy. There are various activities organised, which is good, as it gives her something to look forward to.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone is caring and friendly. Mum is treated as an individual and the staff are sympathetic to her needs and very kind. We visit regularly and are always informed of any ailments or 'off days'. We are confident Mum's needs are met and activities are varied and appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful and kind.

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Current Review Score: 9.9 (9.895)

Overview of Review Score

The Review Score of 9.9 (9.895) out of 10 for Summerley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.895 for Summerley is calculated as follows: ( (156 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 172 Ratings = 4.895

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Summerley is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Oct 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (3)

William

William Warden

Job Title: Registered Manager

Joined: 2019

William brings a wealth of experience to Summerley care home, he has managed care homes now for over a decade having managed services of all sizes including nursing, residential and residential dementia services.


He gained his QCF Level 5 in leadership and management in adult social care at the start of that journey and continues to study Dementia and its effects on the elderly.


William was initially selected not only for his experience and qualifications but because his future Ambitions and Ethos align with the companies.


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Becky Sinclair

Job Title: Deputy Manager

Joined: 2020

Becky has been with Summerley for 4 years and Brings a wealth of experience from a carer's perspective having worked her way up through the team, she has a keen eye for detail and a strong sense of responsibility when it comes to ensuring the best levels of care are provided by her staff.


Becky is working towards her QCF level 3 in health and social care.


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Brittany Pal

Job Title: Deputy Manager

Joined: 2018

Brittany has worked for Summerley care home now for 5 years working her way up from a student care assistant earning her QCF Level 3 at college.


She is a fantastic advocate for the residents she gets to know and understands the resident's needs and wants incredibly well.


Brittany has also gained her QCF Level 5 in leadership and management in adult social care and is applying that knowledge to her role.


Frequently Asked Questions about Summerley

What types of Care is Summerley registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Summerley provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Summerley have?

There are 21 Single Rooms.

What are the Facilities & Services at Summerley?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Summerley to the centre of Bognor Regis?

1.6 mile(s) as the crow flies, distance by road may be significantly further.