Summerley

1 Southview Road, Felpham, Bognor Regis PO22 7JA
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9.9 53 Reviews
  • Summerley, Bognor Regis
Summerley Care Home is dedicated to offering exceptional specialist care for individuals with dementia. Nestled in a tranquil setting, this small and cosy home provides a warm and inviting environment that ensures residents feel truly at ease and content. With its convenient location just a 5-minute walk away from the breath-taking beach, residents can relish in the joy of frequent leisurely walks along the promenade, taking in the refreshing sea breeze.

At Summerley, the overarching goal is to create a family feel home from home, comfortable, well-managed, and safe home that not only meets the unique needs of each resident but also presents them with abundant opportunities to embrace a life filled with happiness and fulfilment.

This philosophy aims to promote privacy, dignity, choice and independence in a respectful manner, recognising the individuality of each resident. Summerley prides itself on delivering outstanding, person centred care. The small and professional staff team are trained and well qualified to carry out their jobs to an excellent standard. They have great understanding of the needs of residents and care for them in a warm, friendly and professional manner, 24 hours a day.

Mealtimes are a social occasion where a choice of nutritious food is offered. Individual dietary requirement can and will be met by the dedicated chefs. They encourage each resident to lead a full and active life where possible, and help them to partake in the daily activities they enjoy. There are a wide range of activities, entertainment and outings at Summerley. Day Care and respite care is also available.

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Care Provided by Summerley

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Summerley Care Homes LLP
  • Person in charge
  • William Warden (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Summerley

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,000 – £1,425
    • RESPITE Self-Funded Residential Dementia Care £975 – £1,175
  • (these prices are only a guideline, please contact Summerley to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Summerley Reviews (53)

Total of 53, showing 21-40
9.9

Summerley has a Review Score of 9.9 (9.895) out of 10, based on 15 reviews in the last 2 years. Over all time Summerley has 53 reviews.

Overall Experience

  • 49
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Date Published

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Review from K B (Wife of Resident) published on 27 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Summerley (Care Home) for two years. He has gone through changes in ability and care needs during this time, as his condition declined. The staff and management have adapted to his needs and treated him with patience, dignity and kindness at all times. They have kept
me and my family up to date, contacted the GP promptly with any health worries and found activities (or made original equipment) to improve his quality of life.
They are welcoming to visitors and create a family atmosphere within the home.
I have always found staff treating all residents and other visitors in a kind, compassionate, dignified and positive manner at all times.
Food and drink always look and smells delicious, and the building is always clean, warm and welcoming.
As I and several members of our family work in healthcare, we have experience in care homes. We all feel very lucky to have found this excellent placement.

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Review from Sarah S (Granddaughter of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan was a resident until she passed on 26 December 2022. I feel compelled to review her end-of-life care as it was the most outstanding level of care. In comparison to my mum's end-of-life care (provided in the hospital), it was excellent. I was informed immediately of my nan's declining health,
and I was kept in the loop of all medication administered and when it was given. Each time I called for an update, every member of staff was able to provide me with in-depth detail about her health, medication and any changes. The manager was able to explain her end-of-life care, what would happen and how I would be included at every stage. My nan was treated with love, care and respect, and her wishes were respected at all times, as were mine. Even though it was Xmas and she deteriorated rapidly, the staff were attentive, quick to call nurses for immediate pain relief and also make sure I was supported. I was allowed to be with my nan at all times. The staff played her music and comforted her when in pain. I can't thank them enough.

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Review from Karen A (Daughter of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Summerley for around 4-months now with late-onset Alzheimers having been admitted there from the hospital initially on a short stay placement on Boxing Day. Due to Covid, Mum was in isolation for 14-days, which was extremely hard for the family as we didn't know what the home was like,
but from the moment we were able to visit her, we have all been really impressed with the home and staff with their kindness and friendliness to us all which has reassured us that Mum is in the best place to enable all her needs to be met. Easter Sunday was Dad's birthday, and upon his visit, he was greeted by the staff with a homemade card and a birthday cake with the staff and residents singing "happy birthday" to him. I cannot explain what this meant to Dad being the first birthday without Mum at home with him... so thank you to everyone at Summerleyfor their care, dedication to their residents and their kindness to us all - you go above and beyond.

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Review from Joy W (Daughter of Resident) published on 17 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Summerley for the past 2-years, suffering from advanced dementia and has now passed away. I cannot speak highly enough of the care and support she has received, and the staff have always kept me informed and up to date regarding any problems or issues. They are caring and friendly,
and I cannot thank them enough.

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Review from S B (Daughter of Resident) published on 27 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but compliments; my mum is well looked after and happy. They have been on top of my mum's dementia and worked very hard to get her to a manageable and comfortable stage. The manager has gone above and beyond to ensure my mum secured a place here.
The staff are amazing are so caring with
the patience required for residents with these conditions.
I genuinely have no concerns or bad comments to give and love the atmosphere when I come to visit.

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Review from Tim O (Son of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with Summerley. The staff are always very caring and have made my mother as comfortable as possible during the last few years. Cannot fault them. The building is always kept clean and well maintained. It is comforting to know my mother is in good hands.

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Review from Joanna M (Daughter of Resident) published on 31 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family want to thank Summerley care home from the bottom of our hearts for their absolute unconditional care for Dad during his stay with them the last few months. We had to make the hard decision to have Dad taken into care due to Alzheimer's and after several falls at home and a spell in hospital.
Mum was so worried about someone else looking after him and attending to his needs. Once we decided on Summerley, the manager reassured us even before Dad had arrived that he would be very welcome there whatever the challenges. We were overwhelmed with the kindness and the care of all the staff. Nothing was too much trouble, and they were just as caring towards Mum and us, always making sure that on our visits we had tea and biscuits, and never once were they too busy to talk to us about Dad and how he was doing. Dad was only there for 7-weeks, but right to the very end, they showed how much he mattered. We would not hesitate to recommend this care home to others.

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Review from P P (Daughter of Resident) published on 27 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During the current Covid-19 outbreak the management and staff have been outstanding. Under normal circumstances, the staff are caring and I have no concerns about the care my dad receives. Dad has always said how happy he is and has never given me any indication of any problem or concerns he has.

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Review from J H (Daughter of Resident) published on 17 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All through the Covid-19 crisis, Summerley care home has put the caring, comfort and protection of the residents first, which they do at all times. The staff are excellent at informing of any needs my mother may have.
I can relax as I know my mother is in a safe and loving environment.

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Review from S A (Son of Resident) published on 31 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Summerley care home for the past two years and has received excellent care and attention. The staff are friendly, efficient and go about their day with a smile, a joke, and real affection for the people in their care. We couldn't have asked for a better environment for
mum and are deeply grateful to the staff for all they do for her.

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Review from Nicola L (Daughter of Resident) published on 30 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In the summer it was clear that Mum who has Alzheimer’s was not coping at home and 3 carer visits per day were only upsetting her and causing her anxiety - she needed constant care and stability. I contacted Summerley as my Granny, Great Aunt and Uncle had all had excellent care there and I hoped it
would be familiar to Mum. My sister and I couldn’t have wished for a better outcome as Mum was assessed and accepted quickly and with ease and her quality of care can be reflected in the fact she settled within days and is the happiest we have seen her in years. A big thank you to all the staff and carers who make the home so special.

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Review from Alison K (Daughter of Resident) published on 22 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been at Summerley for over two years. Her care needs are met with dignity and compassion. There is good communication from the excellent care staff, who I could not fault.
Mum's ongoing dementia is quite challenging, but the staff are very professional in dealing with her demands.
The home is very comfortable and is very well situated near the promenade.
I am very happy with all aspects of Mum's care and wouldn't hesitate to recommend Summerley.

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Review from Ian H (Son of Resident) published on 1 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In March 2019, we had to make the hardest decision of our lives, to move our dad into a care home. We visited Summerley and were very impressed with what they had to offer. He, unfortunately, passed away in July but the care he received from the staff at Summerley meant that his final months were very
comfortable and full of care. We cannot speak highly enough of all the staff. It made it so much easier for us to leave him after a visit, knowing he was so well looked after. The staff always had a smile on their faces and were unfailingly kind and caring of our dad.
In the final weeks, they stepped up even more. They were so supportive and empathetic to the needs of both our dad and the family, every time we came to visit. I would not hesitate to recommend Summerley to anyone faced with this decision.

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Review from Claire M (Daughter-in-law of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is so happy at Summerley. It was a massive decision to make putting her into a care home but everyone at Summerley made the transition so easy.
All members of staff are really caring. They look after the residents with respect and dignity. They make everyone feel they are at home,
instead of being in a care home. It is one big happy family.

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Review from David M (Son of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was the hardest decision to make putting my mum into the care of someone else. We had struggled for two years and the time had come. We need not have worried and I cannot speak highly enough of the home, staff and management. Mum loves living here the food is great the activities fun and the care
outstanding. A truly incredible and inspirational home.

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Review from Jo S-T (Daughter of Resident) published on 5 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Summerley is an exceptional care home. The informal atmosphere is warm and welcoming, and the staff incredibly caring and cheerful. Plenty of hugs, lots of laughter and very competent staff with some of the best carers I have ever come across. There is nobody hiding in the office here. The whole
team are really involved with the residents' care and getting on with anything that needs doing but the 'phone is always answered and you're never left on the doorstep waiting to get in. Somehow, there is always time for a cup of tea (and often cake) for visitors too. I'm told that the standard of meals is excellent. The cake is certainly jolly good!


Summerley also has the advantage of being a short walk from the seafront, which makes for a very pleasant and easy wheelchair ride through quiet residential streets and along the prom.


All in all a very refreshing change from most care homes I have seen.


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Review from L B (Daughter of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a care home in the truest sense of the word - from the very start we felt that both my dad and we were being cared for. Nothing was too much trouble and they eased my Dad's last days, giving us the space to sit with Mum quietly, but always on hand if we needed anything and constantly providing
tea and cake!

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Review from W B (Daughter of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful kind and caring team, fro the first day we viewed Summerley the staff took away any pressures we had. The team were excellent in every way. Every single member of staff at Summerley were kind and thoughtful to our whole family. Thank you to you all for caring.

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Review from K D (Son of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care is very good and the staff very good with residents and are always kind and helpful when we visit. The food is varied and well served. We visit at the weekend but there does not seem to be any activities then. A few magazines could be made available for the more active residents.

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Review from Christopher D (Son of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always found the management and staff really caring and supportive. The rooms are of a high standard with every comfort. I would recommend Summerley to anyone looking for a lovely environment for the care of their loved ones.

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Current Review Score: 9.9 (9.895)

Overview of Review Score

The Review Score of 9.9 (9.895) out of 10 for Summerley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.895 for Summerley is calculated as follows: ( (156 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 172 Ratings = 4.895

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Summerley is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (3)

William

William Warden

Job Title: Registered Manager

Joined: 2019

William brings a wealth of experience to Summerley care home, he has managed care homes now for over a decade having managed services of all sizes including nursing, residential and residential dementia services.


He gained his QCF Level 5 in leadership and management in adult social care at the start of that journey and continues to study Dementia and its effects on the elderly.


William was initially selected not only for his experience and qualifications but because his future Ambitions and Ethos align with the companies.


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Becky Sinclair

Job Title: Deputy Manager

Joined: 2020

Becky has been with Summerley for 4 years and Brings a wealth of experience from a carer's perspective having worked her way up through the team, she has a keen eye for detail and a strong sense of responsibility when it comes to ensuring the best levels of care are provided by her staff.


Becky is working towards her QCF level 3 in health and social care.


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Brittany Pal

Job Title: Deputy Manager

Joined: 2018

Brittany has worked for Summerley care home now for 5 years working her way up from a student care assistant earning her QCF Level 3 at college.


She is a fantastic advocate for the residents she gets to know and understands the resident's needs and wants incredibly well.


Brittany has also gained her QCF Level 5 in leadership and management in adult social care and is applying that knowledge to her role.