Sussex Grange Residential Care Home

14 Vincent Road, Selsey, Chichester PO20 9DH
Submit a Review
9.8 26 Reviews
  • Sussex Grange Residential Care Home, Chichester
Sussex Grange Residential Care Home has an ideal location for residents looking to pursue an active lifestyle, with access to community life while benefitting from personalised care in a pleasant accommodation.

The underlying philosophy at Sussex Grange is to provide a home that offers all the care, choices and opportunities that everyone would want for themselves as they grow older.

They also offer Respite Care within Sussex Grange as well as a Home Care (Domiciliary Care) service for clients in their own home. This enables older people to choose a service that suits them best at a given time and then to move easily to another service if their needs change.

If you would like to know more about these different options you can call or visit the website.

Show Sussex Grange Residential Care Home on the Map

Care Provided by Sussex Grange Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Sussex Grange Ltd
  • Person in charge
  • Kellie Barker (Manager)
  • Admission Criteria
    • Needs assessment required prior to admission
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Sussex Grange Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,180 – £1,425
    • Self-Funded Residential Dementia Care £1,180 – £1,425
    • RESPITE Self-Funded Residential Care £1,180 – £1,425
    • RESPITE Self-Funded Residential Dementia Care £1,180 – £1,425

  • All room rates are quoted subject to a needs assessment (free of charge).
    Room rates start from £1180 and are dependant on room size, location and facilities.


  • (these prices are only a guideline, please contact Sussex Grange Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to Sussex Grange and there is no need to book, however, it is often useful for the home to be aware of the time and day of a visit to enable them to help support those they care for. Quite often the residents like to ensure a visit does not impact any routine they have around meal times or communal activities they may be taking part in.


    The home will continue to follow government Covid-19 guidance in relation to visiting for the safety of residents, team members and visitors.


  • Parking

  • Please park in the car park if possible. If not, then visitors free to park anywhere safely along the road, however, the home does ask that visitors take care not to obstruct any of the neighbouring driveways.


Sussex Grange Residential Care Home Reviews (26)

Total of 26, showing 1-20
9.8

Sussex Grange Residential Care Home has a Review Score of 9.8 (9.818) out of 10, based on 13 reviews in the last 2 years. Over all time Sussex Grange Residential Care Home has 26 reviews.

Overall Experience

  • 23
  • 3
  • 0
  • 0
  • 0

Date Published

26
6
7
13
13

Review from Hilary P (Daughter of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Sussex Grange in October 2023 following a week of respite earlier in the year. She had received home care from Sussex Grange since 2021 so it seemed only natural for her to move in. It is a small home and in every way, it is home to its residents, not an institution. All of the people
who work there are committed to caring and kindness. My mum loved it there. She really enjoyed the food, she enjoyed that the carers took time to talk to her and listen to her stories. There were daily activities but it was down to Mum whether she joined in or not, depending on how she was feeling. She had a short stay in hospital before she died, I asked if she could come back to Sussex Grange for terminal care and the answer was "Of course, this is her home". Her end-of-life care was superb. The family were allowed access at all times of day and night to be with Mum and we were welcomed and cossetted at a difficult time. At all times Mum was treated as an individual, with dignity and respect.

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

Thank you so much for your very kind words. I think we each have at least two of Mum's stories or quotes that we thoroughly enjoyed hearing and will not forget some real cherished memories. We were so pleased to have known Mum, and to have been able to support Mum, and you all during that difficult time, it meant a great deal to us all. Your kind words mean a lot to us, thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie R (Daughter of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a daycare resident for about 7 weeks, he comes home every time full of praise for the home, I did have my doubts as to how he would adjust to this, but I cannot fault how brilliant the care staff all are, they have made him feel so comfortable and are very welcoming, they have some
kind of activities almost every day, which he participates in and loves, he loves the food, especially the home-baked bread which they do, also the cakes, he frequently is sent home with two slices of cake, as we have to pick him up on the tea round, Overall very satisfied and it has also taken the pressure off my mother, so she can have a free day with no worries. I would highly recommend Sussex Grange, thank you to all for making my father's stay a very enjoyable one.

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

Thank you so much for your lovely kind comments, it has been so lovely watching dad settle in with us so smoothly and from day one too. He fully engages with all the staff, residents and participates in all of the activities, in particular the mobility and mindfulness sessions, this activity is a big hit. I agree about the cake treats, I saw this myself yesterday as dad was passing by the tea trolley. Dad has settled in so well, we all thoroughly enjoy seeing him.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Dad has led an active independent life until earlier this year when needs changed and he decided to move into Residential Care. Having retired to live in Selsey 35 years ago, we began our search and quickly came across Sussex Grange, offering a beautifully maintained home and gardens. Dad has been
a resident for six months and the whole team provides care and support in a kind and caring way, where residents' individual needs are of paramount importance, nothing has been too much trouble. So much thought is given to celebrating events at every opportunity to enrich the resident's lives, as well as extending invitations to their families. This has proved to be so much more than a home from home and we are so very grateful.

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

Thank you so much for your very kind words, it means so much to us that our company values are reflected in everything that we do. We understand the transition into a care home after living in your own home for so many years is an exceptionally difficult one, we were so thrilled Dad decided to share that journey with us here at Sussex Grange. It has already been such a wonderful six months filled with heartfelt memories. We see all resident's families as an extension of our Sussex Grange family, we thoroughly enjoy hosting events and celebrating life's big events with you all, and we are truly very thankful. We look forward to celebrating again soon! Thank you


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gabrielle H (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was first looked after by the excellent care home team. When he became unwell the staff recognised that Mum was struggling and were able to offer us respite care which was very much appreciated. Dad has now become a permanent resident. He is very content and we are happy knowing he is being well
looked after.
Sussex Grange is a lovely care home set in beautiful gardens which the residents enjoy to the full. It has a lovely family atmosphere and the staff and managers are very kind and caring. Visitors are welcome at any time and are always offered a drink and biscuits. Mum visits Dad regularly and staff welcome Mum to Sunday dinner each week which is a highlight of her week. In addition to a weekday daily activity, a lot of thought and work goes into arranging special events from film nights to Holiday Week, from coffee mornings to a very memorable Father's Day Afternoon Tea complete with tablecloth and flowers. Sussex Grange is a home-from-home. A real gem.

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

Thank you so much for your kind words. We're so delighted to hear you and Mum have such positive experiences here when spending time with Dad and us. We thoroughly enjoy having the lounge and dining area full of conversation and laughter. There has been a fresh batch of delicious home-baked goodies made today so please do enjoy a sweet treat with your coffee when you pop by. Once again thank you so very much and look forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue G (Goddaughter of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Holiday Week 2024 -
What a great week! A variety of events to sort all ages and lovely to see all the generations mix. It was delightful to be invited into their home to join in and residents, relatives and staff alike seemed to enjoy themselves. Food and drink was generously provided to enhance the
experience. A very relaxed, welcoming atmosphere and the care and priority given to the residents was very evident. Clearly a lot of thought and work went into organizing and delivering the event and it was appreciated by all those who attended. The fact the residents are still talking about it weeks after the event shows what great memories have been made. A great success - looking forward to the next one!

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

Thank you so much for your lovely review, Sue. We are so pleased you enjoyed yourself and had just as much fun during the holiday week as we did. Holiday week continues to mean so much and brings so much joy to us all, it was so lovely sharing the week with all of our loved ones families and friends. We do hope to see you at the next quiz night event!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah Louise P (Regular Volunteer) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A true care home with a real family home atmosphere. Every time I visit I always reflect and think, would I be happy with my mother or father living here and the answer every time is YES. Both the residents and staff are always happy, I often am taken back by the amount of love and respect the care
staff show the residents. The residents themselves always share stories of activities the staff have been doing with them, from going for walks to sitting together having a cup of tea and a chat or even pub quizzes and cinema nights in the evening. I have also witnessed resident needing to be helped for personal care reasons, this has always been done with compassion whilst keeping the resident's dignity, no embarrassment for the residents. Nothing is too much trouble. It truly is a family feel within the home and I love to visit each week.

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

Thank you so much for your very kind words, our values mean so very much to us all, so this acknowledgement is great to hear. We too enjoy your weekly visits with us, and now those visits include dance music and exercise regimes, it's just wonderful. Thank you!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert G (Son of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The time my mum spent in Sussex Grange was uplifting for her. She enjoyed her time here. She liked all the staff and thought the staff did their best to keep her happy and content. The last two weeks of my mum's life she was really looked after with care and dignity.

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

Thank you for your kind feedback, it was such a pleasure having Mum here with us. Mum was thought very highly of by all who knew her. The frequent sweet treats are certainly missed.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A M (Daughter of Resident) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, cannot speak highly enough of the Sussex Grange team.
All staff are very patient, caring, respectful and thoughtful.
My mum was very well looked after for the whole six years she lived there.
Would highly recommend this first-class home.

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

Thank you so much for leaving such lovely feedback; we are so grateful to share such glowing reviews with the team. Mum was certainly a special lady to care for.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard L (Son-in-law of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A true “care” home with a real family home atmosphere. Both the residents and staff are happy, and nothing is too much trouble, from personal care to food and drink requests. We always know our father is in safe hands and feel confident he is well cared for.

Reply from Sophie Hare, Operations Director at Sussex Grange Residential Care Home

Richard, thank you for such a lovely review; it has all the qualities we aspire to, but more importantly, seeing that Dad is happy and settled and that you are reassured.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A P (Respite Resident) published on 5 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It was very nice, and I enjoyed every minute of it. I found no cobwebs. Nice location. My daughter's dog could visit, and I am very fond of her. I enjoyed talking to the other residents. The gardens were lovely, and I could walk around them.

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

We are so pleased that you and your family enjoyed your time with us and even more so to see you return to us. We shall all look forward to the regular dog visits. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S F (Daughter of Resident) published on 18 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother initially started receiving home care from the excellent team at Sussex Grange. She has now moved into the home and has a lovely, good size en suite room which has a small patio area. The staff are always very welcoming when we visit and take the time to get to know the residents personally.
The food is of a good standard and there are plenty of activities arranged. The management team are very approachable and listens to any concerns we may have, They recently facilitated it so that my mother could watch the live stream of a family wedding which she was unable to attend and made it a special day for her.

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

Thank you for your very kind comments. It's always a pleasure to see you and have a catch-up when you visit. Congratulations again on the wedding, we all thoroughly enjoyed dialling in and being part of the special day, thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Nephew of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident at the Sussex Grange for a number of years. The care home is an attractive building with well-maintained gardens within easy reach of village amenities and within a five-minute walk of the beach. In-house entertainment and various outings are arranged for the residents.
My uncle occupies a spacious room overlooking the gardens, and he has often told me how well he is cared for by such friendly staff. I, too, always receive a warm welcome from all the caring staff. I would highly recommend The Sussex Grange.

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

Thank you for your very kind feedback. It is always such a joy listening to your uncle recite his poetry and sing his favourite songs to the staff team and his group of friends. It is a real pleasure. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joan S (Resident) published on 16 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always received excellent attention and all staff know how to deal with us oldies.

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

Thank you for your very kind feedback; it is an absolute pleasure spending time with you. I for sure look forward to our Wednesday afternoons together.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Daughter of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for at least 18 months, and he is looked after by the whole team with care, compassion and gentle humour. We, his family, feel that his needs are being met 100% and that he is being cared for with dignity and respect. You feel welcomed when visiting, and the manager and
team are incredibly helpful when we have any queries. The atmosphere of the home makes it such a happy place to visit.

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

Thank you so much for your kind words; it has truly been an absolute pleasure to enjoy your father's wonderful sense of humour and amazing range of hats! Truly admired by all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Neil T (Son of Resident) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for over three years, and we have been very impressed with the care and service for him. All the staff are fantastic and care about the guests, which are without fault and so rare these days.
I have and would continue to recommend Sussex Grange to anyone who wants the
best care for their relatives.

Reply from Kellie Barker, Manager at Sussex Grange Residential Care Home

Thank you very much for your lovely review; it has been and continues to be a Lancashire pleasure! Your father is so fondly thought of by all the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S K (Granddaughter of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased with the care provided by the team. The manager was amazing, as were the other staff. Felt welcomed, and they always ensure the best care. Work swiftly to ensure she was comfortable. Was lovely, clean, hospitable, and overall, happy feeling inside when visiting my nan.
Thanks.

Reply from Kellie Barker, Registered Manager at Sussex Grange Residential Care Home

Thank you for taking the time to leave us such a glowing review; it really does mean so much to the team to be able to share such lovely feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Daughter of Resident) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff at Sussex Grange are extremely kind and thoughtful. They were especially so in January 2021 when circumstances required additional support and above all a caring nature. Both my mother and myself were helped during a difficult time when the Manager and her team went far beyond
the call of duty.

Reply from Sophie Hare, Operations Director at Sussex Grange Residential Care Home

We are so grateful that you found the time to leave this review for us, especially during such a difficult time. I am aware and warmed by the actions within the team to offer support, and delighted to know this brought you and mum some comfort. Mum is such a lovely lady to care for and has so many friends within the home, as you know, she eagerly awaits upcoming activities and events, which is always lovely to see such excitement.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Craig S (Friend of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff are very person-centred in the way they relate to residents and always put the residents needs first. There is a nice homely feeling as you enter the building and residents seem very happy and well looked after.
The management team are always looking to improve the service
and embrace new ways of working for the betterment of the staff and residents.
I would thoroughly recommend Sussex Grange to any person looking to offer their loved one's outstanding residential care.

Reply from Tom Jameson, Director at Sussex Grange Residential Care Home

Thank you for your very positive review! All the best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kate A (Daughter of Resident) published on 15 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Domiciliary care - for past two years has been good, carers are efficient, management good and on time. Good value.
At New Year mum, the service user, was very ill. The care service and associated home worked together brilliantly to avoid hospital admission.
At the first opportunity, mum went into
the home. They looked after her in the best way possible. After a month, the difference is amazing. Mum will be staying at Sussex Grange as a permanent resident and is very happy with her care. Managers and owner are easily contactable, staff are kind and efficient and mum l.oves the quality of the food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Libby B (Daughter of Resident) published on 19 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have observed that the staff at Sussex Grange work together as a team to provide a kind and caring environment for the residents. The accommodation is beautifully clean, warm and cosy. The food is excellent and individual diets are enthusiastically catered for. On occasion when my parents were unwell
staff were quick to contact the local GP practice and also access community services. Care is provided ensuring maximum dignity for the residents. Extended family are welcomed and well supported by the caring staff during difficult times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Sussex Grange Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Sussex Grange Residential Care Home is calculated as follows: ( (126 Excellents x 5) + (28 Goods x 4) ) ÷ 154 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sussex Grange Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (7)

Kellie

Kellie Barker

Job Title: Registered Manger

Joined: 2020

Kellie brings over two decades of extensive experience in various care settings. Starting as a care assistant, she progressed through lead, senior, and deputy roles to management positions. She fosters a culture of excellence, ensuring her team feels supported to deliver quality care. Warm and detail-oriented, Kellie quickly became cherished by residents, staff, and families at Sussex Grange. Her dedication and outstanding care have earned her recognition in the media for remarkable health advancements and unwavering perseverance throughout her career.


Kerry

Kerry Ryan

Job Title: Deputy Manager

Joined: 2024

Kerry has a clear passion for providing the best support and guidance for our team, and the best care possible for our residents. She has a proven record of management qualities in care and works closely with Kellie to manage all aspects of the care home.


Sophie

Sophie Hare

Job Title: Operations Director

Joined: 2018

Sophie has worked in the care industry for 25 years supporting a varied group of care users; she firmly believes in delivering the care you would expect for yourself, or a loved one. As a Registered Manager, she achieved an ‘Outstanding’ CQC rating in 2015 and developed her career in supporting other services to ‘drive up quality’ on the road to outstanding.


During her career, she has achieved a variety of awards including ‘Best Outcomes for Improving Health’, ‘Team of the Year’, ‘Manager of the Year’, ‘Inclusive Communication’ and ‘Exceptional Health Outcomes’; In addition to this, she was finalist for the 17th National ‘Care Manager of the Year 2015’ and also recognised in the Guardian and Industry news for her work to drive and implement quality.


Sophie’s passion comes from supporting, encouraging and developing others and, in particular, she enjoyed her role working as a care consultant.


Sophie started working with Sussex Grange in 2018, She was appointed the role of Operations Director in January 2019 and conducts both strategic and operational planning to ensure service delivery and compliance.


Tom

Tom Jameson

Job Title: Owner

Joined: 2003

Sussex Grange is privately owned by Drs Tom and Rachel Jameson. Tom previously worked as a hospital doctor for ten years giving him broad experience in the healthcare sector. Rachel works part-time as a local GP and has regular but informal input into the home.


In addition to his role at Sussex Grange, Tom is also a Director of West Sussex Partners in Care (WSPiC) and works with fellow Directors to enhance the services offered by WSPiC with particular emphasis on the annual Care Awards Ceremony and the twice yearly symposiums.


Jackie

Jackie Haynes

Job Title: Activities Co-ordinator

Joined: 2003

Jackie is our activities coordinator and plans and delivers our activity provisions within the Care Home.


She arranges activities with outside events coming in, such as singing, dancing, poetry, reading and quizzes.


In addition to this Jackie also delivers activities herself which are always special. Bingo is one of our most attended activities (as well as anything that involves cake)!


Jackie also takes around a mobile shop each week selling snacks and sundries.


Carol

Carol Pocock

Job Title: Administrator

Joined: 2021

Carol is devoted to overseeing recruitment at Sussex Grange, ensuring compliance and safety measures are met.


Her efforts guarantee that our entire team undergoes necessary safer recruitment checks, providing peace of mind for those we care for. With years of invaluable experience, Carol is a vital support to both our Care Home and Home Care teams


Samantha (Sam)

Samantha (Sam) McLaughlin

Job Title: Office Manager

Joined: 2017

Sam's skills are finely honed in the overall management of our office, with particular expertise in overseeing accounts, finances, and technological systems at Sussex Grange. Her adeptness ensures smooth operations and effective utilisation of resources, contributing significantly to our organisation's success and efficiency.


Frequently Asked Questions about Sussex Grange Residential Care Home

What types of Care is Sussex Grange Residential Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sussex Grange Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Sussex Grange Residential Care Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Sussex Grange Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sussex Grange Residential Care Home to the centre of Chichester?

7.5 mile(s) as the crow flies, distance by road may be significantly further.