Sussex Grange Residential Care Home

14 Vincent Road, Selsey, Chichester PO20 9DH
Submit a Review
9.8 26 Reviews
  • Sussex Grange Residential Care Home, Chichester
Sussex Grange Residential Care Home has an ideal location for residents looking to pursue an active lifestyle, with access to community life while benefitting from personalised care in a pleasant accommodation.

The underlying philosophy at Sussex Grange is to provide a home that offers all the care, choices and opportunities that everyone would want for themselves as they grow older.

They also offer Respite Care within Sussex Grange as well as a Home Care (Domiciliary Care) service for clients in their own home. This enables older people to choose a service that suits them best at a given time and then to move easily to another service if their needs change.

If you would like to know more about these different options you can call or visit the website.

Care Provided by Sussex Grange Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Sussex Grange Ltd
  • Person in charge
  • Kellie Barker (Manager)
  • Admission Criteria
    • Needs assessment required prior to admission
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Sussex Grange Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,180 – £1,425
    • Self-Funded Residential Dementia Care £1,180 – £1,425
    • RESPITE Self-Funded Residential Care £1,180 – £1,425
    • RESPITE Self-Funded Residential Dementia Care £1,180 – £1,425
  • All room rates are quoted subject to a needs assessment (free of charge).
    Room rates start from £1180 and are dependant on room size, location and facilities.


  • (these prices are only a guideline, please contact Sussex Grange Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome to Sussex Grange and there is no need to book, however, it is often useful for the home to be aware of the time and day of a visit to enable them to help support those they care for. Quite often the residents like to ensure a visit does not impact any routine they have around meal times or communal activities they may be taking part in.


    The home will continue to follow government Covid-19 guidance in relation to visiting for the safety of residents, team members and visitors.


  • Parking
  • Please park in the car park if possible. If not, then visitors free to park anywhere safely along the road, however, the home does ask that visitors take care not to obstruct any of the neighbouring driveways.


Sussex Grange Residential Care Home Reviews (26)

Total of 26, showing 21-26
9.8

Sussex Grange Residential Care Home has a Review Score of 9.8 (9.818) out of 10, based on 13 reviews in the last 2 years. Over all time Sussex Grange Residential Care Home has 26 reviews.

Overall Experience

  • 23
  • 3
  • 0
  • 0
  • 0

Date Published

26
6
7
13
13
Overall Experience  Overall Experience 5.0 out of 5

All the girls are very helpful. They go out of their way to make my mother very comfortable, nothing is any trouble. When her friends visit they look after them with tea/coffee and cake. If Mum is not too well after my daily visits they call me if necessary. The manager is always very helpful and
is thought a lot of by staff and residents. Also, she helps me when Mum requires new clothes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum was 93 and suffered from dementia when she came to live at Sussex Grange. She sadly passed away last month at the age of 95. In her two years there, she considered Sussex Grange as her home as it was warm and cosy with carers who really do care. The staff are wonderful and that ultimately is what
makes a house a really happy home. She joined in most of the activities even with her dementia.
The food was excellent home cooked meals which always smelled lovely when you walked in. It was a really difficult decision to place Mum in a home but we have no regrets at all. All her children agree that even if we had won the lottery we wouldn't have moved Mum to anywhere else. She loved it there. I would highly recommend it to anyone.

Reply from Tom Jameson, Proprietor at Sussex Grange Residential Care Home

Thank you for your review Barbara - it was a real pleasure to have your mother living with us at Sussex Grange. She was clearly much loved and respected by her family, and these feelings were shared by us too.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother recently went for a respite stay at Sussex Grange.
In nearly every respect, she rated the home as excellent. In particular, the staff were outstanding in their kindness and attitude towards her; nothing was ever too much to ask. As visitors to the home, we were very impressed by the warmth
and hospitality shown to us by every member of staff, even those who were very new in post.
My mother’s room was very light and homely. She found the food satisfactory.
The only improvement she would suggest is more hot water for the bath!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the service provided for my mother. The staff are receptive to any suggestions I may have to improve her care and act promptly on any concerns that may arise from time to time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The whole family are very pleased that our mother is in a place where she is happy. All the staff are very caring and look after her every need.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

A very good care home with kind and caring management and staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Sussex Grange Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Sussex Grange Residential Care Home is calculated as follows: ( (126 Excellents x 5) + (28 Goods x 4) ) ÷ 154 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sussex Grange Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Aug 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (7)

Kellie

Kellie Barker

Job Title: Registered Manger

Joined: 2020

Kellie brings over two decades of extensive experience in various care settings. Starting as a care assistant, she progressed through lead, senior, and deputy roles to management positions. She fosters a culture of excellence, ensuring her team feels supported to deliver quality care. Warm and detail-oriented, Kellie quickly became cherished by residents, staff, and families at Sussex Grange. Her dedication and outstanding care have earned her recognition in the media for remarkable health advancements and unwavering perseverance throughout her career.


Kerry

Kerry Ryan

Job Title: Deputy Manager

Joined: 2024

Kerry has a clear passion for providing the best support and guidance for our team, and the best care possible for our residents. She has a proven record of management qualities in care and works closely with Kellie to manage all aspects of the care home.


Sophie

Sophie Hare

Job Title: Operations Director

Joined: 2018

Sophie has worked in the care industry for 25 years supporting a varied group of care users; she firmly believes in delivering the care you would expect for yourself, or a loved one. As a Registered Manager, she achieved an ‘Outstanding’ CQC rating in 2015 and developed her career in supporting other services to ‘drive up quality’ on the road to outstanding.


During her career, she has achieved a variety of awards including ‘Best Outcomes for Improving Health’, ‘Team of the Year’, ‘Manager of the Year’, ‘Inclusive Communication’ and ‘Exceptional Health Outcomes’; In addition to this, she was finalist for the 17th National ‘Care Manager of the Year 2015’ and also recognised in the Guardian and Industry news for her work to drive and implement quality.


Sophie’s passion comes from supporting, encouraging and developing others and, in particular, she enjoyed her role working as a care consultant.


Sophie started working with Sussex Grange in 2018, She was appointed the role of Operations Director in January 2019 and conducts both strategic and operational planning to ensure service delivery and compliance.


Tom

Tom Jameson

Job Title: Owner

Joined: 2003

Sussex Grange is privately owned by Drs Tom and Rachel Jameson. Tom previously worked as a hospital doctor for ten years giving him broad experience in the healthcare sector. Rachel works part-time as a local GP and has regular but informal input into the home.


In addition to his role at Sussex Grange, Tom is also a Director of West Sussex Partners in Care (WSPiC) and works with fellow Directors to enhance the services offered by WSPiC with particular emphasis on the annual Care Awards Ceremony and the twice yearly symposiums.


Jackie

Jackie Haynes

Job Title: Activities Co-ordinator

Joined: 2003

Jackie is our activities coordinator and plans and delivers our activity provisions within the Care Home.


She arranges activities with outside events coming in, such as singing, dancing, poetry, reading and quizzes.


In addition to this Jackie also delivers activities herself which are always special. Bingo is one of our most attended activities (as well as anything that involves cake)!


Jackie also takes around a mobile shop each week selling snacks and sundries.


Carol

Carol Pocock

Job Title: Administrator

Joined: 2021

Carol is devoted to overseeing recruitment at Sussex Grange, ensuring compliance and safety measures are met.


Her efforts guarantee that our entire team undergoes necessary safer recruitment checks, providing peace of mind for those we care for. With years of invaluable experience, Carol is a vital support to both our Care Home and Home Care teams


Samantha (Sam)

Samantha (Sam) McLaughlin

Job Title: Office Manager

Joined: 2017

Sam's skills are finely honed in the overall management of our office, with particular expertise in overseeing accounts, finances, and technological systems at Sussex Grange. Her adeptness ensures smooth operations and effective utilisation of resources, contributing significantly to our organisation's success and efficiency.