The Thatched House

32 Aldwick Avenue, Bognor Regis PO21 3AQ

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3 Reviews

The Thatched House, Bognor Regis

Care Provided by The Thatched House

Type of Service
Privately Owned
For a maximum of 20 Service Users

Primary Care Categories
Dementia
Older Person Care
Physical Disability
Respite Care
Sensory Impairment

Care Offered
Alzheimer's
Speech Impairment
Visual Impairment

Other Care Provided
Day Care
Own GP if required
Palliative Care
Physiotherapy

Good to Know

Owner
Drs Care Ltd

Person in charge
Brenda Subramaniam (Manager)

Local Authority / Social Services
West Sussex County Council ( click for contact details)

Admission Criteria
- Ages 65+

Room Information
- Single Rooms (16)
- Couples/Companion Rooms (2)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011

Facilities

Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Phone Point in own room
Residents Internet Access
Smoking not permitted
Television point in own room
Wheelchair Access

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Review from Sonya T (Daughter of Resident) published on 24 October 2022
Submitted via Website • Report

Overall Experience

My mum has been a resident here since July 2020, so throughout the whole pandemic, it was a hard time for all! Mum is happy here and is well looked after. It is a lovely homely care home in a great position. All the management and staff are very good and genuinely caring. The food is good, there are

regular activities organised. The building itself is a lovely period property with a spacious lounge, a smaller lounge, a dining room and a lovely garden. Cleanliness is good. All the rooms are very nice, some are en-suite. Any minor issue I have had has been dealt with promptly and with compassion and kindness. I know my mum is well looked after and is content, and that is worth its weight in gold and I am so grateful and appreciative of that.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy W (Daughter of Resident) published on 31 March 2022
Submitted via Website • Report

Overall Experience

Unfortunately, the experience my mother had at The Thatched House was extremely upsetting. Unfortunately, the cleanliness and hygiene were in my opinion below acceptable standards. Mice were apparent in her room. Supposedly clean sheets were blood-stained amongst other stains! All residents were treated

as if they had dementia, which my mother does not. The food was very repetitive and unappetising. My 93-year-old mother ended up emotionally broken. She was sent there from the hospital, we did not get a chance to visit prior to her going there. Do not believe the CQC report or other reviews. Disgusting.

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Care / Support

Cleanliness

Treated with Dignity

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Value for Money

Review from T R (Niece of Resident) published on 30 October 2017
Submitted via Website • Report

Overall Experience

Excellent - caring, friendly and considerate.
The Thatched House offered a really homely atmosphere for my Aunt, where there was always respect but also a gentle sense of joy.
After first taking up some respite opportunities, my Aunt happily moved in for full-time care when her family were no longer

able to manage. At whatever time we popped in to see her, we were always given a friendly welcome and found her looking smart and content. As her needs changed we were always kept fully informed, confident that the owner-manager and her team had taken the time to really get to know my Aunt.
We are extremely grateful for the care, kindness and consideration they showed to ensure that my Aunt's final days were peaceful and comfortable.
Could not recommend The Thatched House more highly!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2022

Overall
Requires improvement

Caring
Good
Effective
Requires improvement
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Thatched House

What types of Care is The Thatched House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Thatched House provide?

Palliative Care, Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The Thatched House have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Thatched House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Thatched House to the centre of Bognor Regis?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

The Thatched House

Care Provided by The Thatched House

Good to Know

Facilities

The Thatched House Reviews (3)