The New Grange Care Home

10/16 Homefield Road, Worthing BN11 2HZ
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9.6 83 Reviews
  • The New Grange Care Home, Worthing
The New Grange is situated in central Worthing, directly opposite the local hospital. It is ideally situated, with the seafront, town centre, coach and bus terminal and Worthing main line railway station, all less than a mile away.

All have ample parking facilities in carparks that allow visiting without any concerns to parking restrictions. The bedrooms are over two floors, with the main common rooms situated on the ground floor. They welcome the personalisation of these rooms by the families. Each floor has assisted bathing and showering facilities for the ease of residents with these requirements.

The home aims to provide the highest quality of holistic person centered care within a lovely homely environment. The central focus of caring is to promote the wellbeing and fulfillment of residents.

The New Grange has undergone refurbishments works on bedrooms and communal areas. All bedrooms have been decorated and are colour co-ordinated from Bed Linen to Furniture.

Staff training is high on their agenda, with mandatory and specialist training being undertaken.

A full range of facilities and services are offered including:

Three lounges

Large garden with patio and decking and garden furniture

Hairdressing salon

Doctors Surgery

Home-cooked food

Range of activities

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Care Provided by The New Grange Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • The New Grange Care Home Ltd
  • Person in charge
  • Emma Ronney (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for The New Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £950 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £950 – £1,500
  • (these prices are only a guideline, please contact The New Grange Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

The New Grange Care Home Reviews (83)

Total of 83, showing 21-40
9.6

The New Grange Care Home has a Review Score of 9.6 (9.597) out of 10, based on 12 reviews in the last 2 years. Over all time The New Grange Care Home has 83 reviews.

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Review from Kenneth B (Husband of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff and management good and willing to help. The food is good plus the care by the staff is always good.

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Review from D N (Wife of Resident) published on 16 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at The New Grange since January 2017.
It is an amazing home to the residents!
It is quite simply "the best".

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Review from Carley G (Daughter of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The New Grange Care home have always provided the best care for my mother. They strive individually and as a team, to be the best for all residents. The activity days are engaging and entertaining. My mum loves it and I wouldn't want her to be anywhere else.

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Review from Simon T (Son of Resident) published on 3 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended a wonderful barbecue at The New Grange Care Home - lots of music, sun and fun. The staff are a fantastic team who ensured everyone there was catered for and were warm and inviting. Great food, great facilities and a superb raffle finished the day nicely.
I thoroughly recommend The New Grange
for caring for a loved one, unbeatable!

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Review from P M (Son of Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, caring home. Always kept informed, lots of activities and events for residents and family. Would highly recommend it.

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Review from S B (Wife of Resident) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in respite care at The New Grange Care Home for eleven weeks. He has settled in well, much better than anyone expected. He is much more relaxed than before. The staff are wonderfully caring and nothing is too much trouble for them. The food is excellent and they have responded to
my husband's needs and likes - he has diabetes type 2 and is vegetarian. They seem to have a range of activities - singing, chair exercises and arts and crafts. In the beginning, my husband did join in with some painting, but I'm not sure he has done much recently, but it's good they are available.

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Review from Renie R (Wife of Resident) published on 25 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all care staff for looking after my husband and me on this journey. They went above and beyond to give my husband his dignity and to keep him very happy. My husband smoked, they even put electric heaters outside so he wouldn't be cold. At the end, I moved in and they looked after
me as well again above and beyond. I don't know how to thank them. If you read this all I can say is don't look anywhere else, The New Grange is outstanding. I love you all.

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Review from D N (Wife of Resident) published on 26 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at The New Grange Care home since January 2018. The love and care he receives is second to none!

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Review from Janet W (Friend of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our friend receives good care from the home, we are kept well informed about his needs and care.

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Review from P H (Husband of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A really well run home with happy and cheerful staff. The new improvements to the home are excellent. Well done to all.

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Review from Carolynn A (Daughter of Resident) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The New Grange Care Home is a very well run specialist dementia care home. It is welcoming, staff are caring. There seems to be no behaviour they cant handle and residents soon settle. the home has a happy vibe. It is a comfort to have Mum cared for by the New Grange team. She is very much valued as
an individual. It is the best care home in West Sussex in my opinion for anyone suffering from dementia you won't find better. The owners have invested in improving the lounges and a beautiful glass corridor to benefit the residents.

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Review from R C (Son of Resident) published on 14 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is well run and retains most of its staff, who are courteous and caring. The home has undergone a major refurbishment with impressive results to all of its facilities.

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Review from Martin B (Son of Resident) published on 18 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After several years in the home, my mother has been cared for 100%. I have no worries or concerns that the care she receives is not up to the high standards that we all wish for our parents. It’s certainly the best place for her since the death of my father which she regretfully couldn’t cope with.

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Review from K B (Daughter of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The New Grange Care Home is a fantastic dementia specialist care home. Residents are cared for with respect and dignity. The staff are friendly, caring and engage the residents in fun activities; bringing purpose and structure to their days. My dad is very happy there, and the level of care means that
we can relax, knowing his best interest will always be catered for.

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Review from Tracey L (Niece of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

New Grange has done its utmost to support my Auntie. She is in far better health than when she first came from hospital i.e pressure sores now resolved. Thank you so much for your care and attention. I know Auntie keeps you all on your toes. We really appreciate what you do.

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Review from M F (Son of Resident) published on 11 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is 98-years and has been a resident for nearly two years. She has been well looked after for all of this period and above all is happy. All her needs are met, which takes all the pressure from the family.
I cannot speak highly enough of the care Mum receives.

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Review from E H (Daughter of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The day my father arrived at The New Grange he was instantly uplifted. He is no longer fearful, enjoying the care and the company of the lovely staff who are patient, caring and always on the ball. He is now a healthy weight and I love the lunches when occasionally I join my father. The activities are
fun and varied, he particularly likes the singalongs, quizzes and crafts.

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Review from S W (Daughter of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Consistently staff have been helpful and supportive to residents and us, as family members. Residents, generally, are treated with respect and affection.

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Review from Steve L (Grandson of Resident) published on 29 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fantastic! Such a relief to find a home with such caring staff, facilities and activities. The Manager and the team care for the residents as if they were their own family! Wonderful.

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Review from Adrian W (Son of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very happy at The New Grange. She was admitted to the home in an emergency as Dad went into hospital. Another home she went into initially couldn't cope with Mum's behavior. The New Grange were excellent in a crisis! The management assessed her with short notice and were confident that The New
Grange could manage. The New Grange has been excellent for Mum and she settled immediately. She has a good report with the caring staff. It really is a dementia specialist home.

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Current Review Score: 9.6 (9.597)

Overview of Review Score

The Review Score of 9.6 (9.597) out of 10 for The New Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.597 for The New Grange Care Home is calculated as follows: ( (93 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 144 Ratings = 4.597

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The New Grange Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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