Vine House Older Persons Residence

Vanzell Road, Easebourne Lane, Easebourne, Midhurst GU29 9AZ
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10 79 Reviews
  • Vine House Older Persons Residence, Midhurst
Vine House is a small, private, family-run residential home which has enjoyed considerable acclaim and many accolades over 35+ years. They pride themselves on their welcoming and homely atmosphere in addition to their first-rate care.

This special home is located on the outskirts of Midhurst, a small market town, in the heart of the South Downs National Park. A wide selection of shops and amenities are close-by. Their own mobility car assists with longer journeys to appointments, a trip to the beach or there’s a popular bus stop just outside.

Vine House is a traditional, large family home with 14 well-furnished bedrooms; all equipped with Nurse Call, a television, Wi Fi, an Amazon Echo and a telephone facility. Residents are encouraged to bring their own furnishings, memorabilia, pictures and knick-knacks to personalise their own bedroom. Twelve bedrooms have en-suite facilities while the remaining two bedrooms have vanity units (wash basins) and have easy access to adjacent bathrooms.

Well maintained gardens boast several separate patio areas to enjoy the summer sun, the wildlife or just watch the world go by! Many residents love to tend to their own individual raised flower beds or contributing to their fruit and vegetable gardens. A private car park can be found at the rear of the home and there is also ample off-street parking available.

The Vine House staff are noted for being compassionate and caring and pride themselves on always providing a high level of round-the-clock care and support. GPs and health practitioners visit whenever needed while a chiropodist, hairdressers and clergy visit regularly. There are a variety of daily activities, special events, local outings and of course there is always time for a cuppa and a chat!

Friends and family are welcome to visit whenever they wish. To join residents for lunch or afternoon tea or just to pop in and say hello - the doors are always open.

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Care Provided by Vine House Older Persons Residence

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 17 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Andrew Hill
  • Person in charge
  • Christine Lovell (Manager)
  • Admission Criteria
    • Private
    • Ages 65+
  • Room Information
    • Single Rooms (14)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Vine House Older Persons Residence

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £1,450
    • RESPITE Self-Funded Residential Care £1,300 – £1,500

  • Our bedrooms are bespoke and individual. The bedroom tariff is subject to the size, location, window outlook and attached en-suite facilities.
  • (these prices are only a guideline, please contact Vine House Older Persons Residence to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Always ensure the duty staff are fully aware of your visit.
    Please use the "signing in" book located in the hallway by the front door.


  • Parking

  • The home car park entrance is in Vanzell Road.
    In addition, there is plenty of off road parking in Vanzell Road.


Vine House Older Persons Residence Reviews (79)

Total of 79, showing 1-20
10

Vine House Older Persons Residence has a Review Score of 10 (9.988) out of 10, based on 21 reviews in the last 2 years. Over all time Vine House Older Persons Residence has 79 reviews.

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Review from T C (Friend of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A dear was a respite care resident at Vine House, while he recovered from surgery. I have been so impressed by the standard of care it is exemplary. The staff are so attentive and caring. Nothing appears to be too much trouble. I have a lot of experience of social health care settings and Vine House
is undoubtedly top.

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Review from P A (Respite Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

11 out of 10 always, first class service.

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Review from Laurence P (Son of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very welcomed by the home owner and staff on arrival and she felt at home immediately. The staff are all very caring and supportive and always so attentive to my mother. The standard of cleanliness is excellent throughout the premises and always looks very well maintained with a dedicated
maintenance team on site. There are regular activities including visits from musicians, animals, a hairdresser etc. The food is excellent with lots of choice. All in all, I can't recommend it enough.

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Review from Nicola P (Daughter-in-law of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After seeing my mother-in-law so happy for the time she's been in Vine House, that tells it's own story. She loves everything about it. The friends she's made with the staff and owner, the activities are fun and also friends amongst the residents. The atmosphere is just so friendly and calming. It's
the happiest I've seen her in years, she's just so content.

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Review from J V (Niece of Resident) published on 2 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Vine House Older Persons Residence over the last 12 years. My mother was a resident and now my aunt. As you walk through the door it like visiting a family home. The staff many of whom were there when my mother was a resident a so friendly and caring. So much trouble is taken to accommodate
the needs of the residents.

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Review from S M (Relative of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion that were given to both family and the member of my extended family who was receiving end-of-life care at Vine House was wonderful. Nothing appeared too much for the staff and they regularly checked if anyone needed anything. As well as taking time to explain in a sensitive way
what could be expected of someone whose loved one was dying.

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Review from Sarah H (Daughter-in-law of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vine House has created a special place for my mother-in-law. Within two weeks she was calling it home - the staff from carers, chefs and management really want her to have a great day and just be happy - her room is bright and airy and spotlessly clean - and we can visit any time of day. With the home
under new management - lots of things are happening to encourage her out of her room and create a social atmosphere which she was lacking at home - the smile on her face, when we visit, says it all - she's found somewhere to feel safe and looked after - what more can you ask for in a home for your loved one.

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Review from Patricia N (Wife of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am relieved to know that my husband is being well cared for and respected and that I am able to visit at any time and also to join him for a meal. We, the family are constantly kept informed of any necessary changes in his welfare and any hospital visits. The weekly entertainment is varied and family
members are invited to take part. The staff cannot do enough for me or my husband. We feel part of a large family.

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Review from Yvonne G (Daughter of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum entered the care home in May. She had for a long time been very much against the idea of moving into a home but her care needs developed to such an extent that the hospital said it was the only option. All her fears (and ours) evaporated very quickly. She was welcomed as though into a family and
the care she has received has been exemplary. Nothing is too much trouble either for her or those visiting - who are welcomed at any time with a cup of tea or coffee. Their individual wants and needs are catered for and I have seen nothing but compassion and kindness. Mum has dementia and is encouraged to participate in activities downstairs but equally those residents who prefer the privacy of their own rooms have the freedom to do what they want. I have witnessed how quickly the staff respond to the buzzers of residents who choose to stay in their rooms - always quickly and with a smile.

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Review from D D (Daughter of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Vine House is a small home and because of that it has a very homely feel, and manages to treat all the residents as individuals. My mother has been a resident for 18 months and her care has been excellent. All the staff are very caring and thoughtful; they manage to adapt the daily care needs they provide
to how she is feeling on that day. Nothing is too much trouble. I'm always kept informed of issues regarding my mum's care, and I'm given a warm welcome when I visit.

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Review from Andreya C (Daughter of Resident) published on 3 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff all round. Family oriented, we as a family are invited to take part in activities and social events. Nothing is too much trouble. The staff go the extra mile to accommodate my father's needs.

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Review from J Q (Daughter of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, brilliant staff. Very happy with every aspect.

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Review from P S (Son of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Vine House has exceeded my expectations of how wonderful a care home can be. It's always clean and tidy and so is my dad! The staff are all fantastic and have a great relationship with my dad. It's a pleasant atmosphere to be a part of when I visit. The manager is doing a fine job! She is clearly passionate
about her work and cares for residents and their relatives.

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Review from H S (Wife of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All really perfect, couldn't wish for better. Thank you all.

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Review from Susan S (Daughter of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Vine House, the staff are amazing and take great care looking after Mum's needs. The quality of care is very good, her room is lovely and the food looked delicious. I also 100% know she's being looked after properly and feel she is very safe.

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Review from Catherine D (Daughter of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Vine House and all the staff are very friendly and helpful. They have all helped my mum to settle in and we now class Vine House as Mum's home.

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Review from M B (Daughter of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the care and friendliness of all the staff. Mum has been treated with dignity, and nothing has been too much trouble to ensure that she is settled in. Her large family enjoy the freedom to come and go whenever works for us. Cannot speak too highly of this residence.

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Review from Gabrielle H (Daughter of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mother has had is excellent. The staff at Vine House are knowledgeable, professional, caring and compassionate . I know that my mother is happy, cared for and in safe hands. A huge relief as I do not live in the UK. The atmosphere in Vine House is warm and welcoming and reflects the
very nature of the home.

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Review from Sue B (Daughter of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care was given to my mum as she entered the last few weeks and days of her long life. A life well lived. Nothing was too much trouble and every need was met. The staff made my mum smile to the last hours of her life.
Thank you to you all, all of you (the carers) will always be remembered
by me.
Everyone who works in Vine House Older Persons Residence are stars.

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Review from Tania L (Daughter of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Vine House Older Persons Residence for nearly seven years. The care and love that she received was exceptional. Sadly, She recently passed away after a short illness. The care that she was given in her last few days was truly remarkable. Myself and my two sisters were able
to stay with her, day and night and the care staff made us feel very welcome and not only cared for our mum in such a compassionate way but also supported us with any physical and emotional needs. All staff went the extra mile to ensure that this very sad and emotional time was made just that little bit less difficult. The carers at Vine House are an incredible team who cares for all their residents with compassion and dignity. Not only are these very special people amazing carers but over the past seven years or so, became great friends with Mum and all our family and I will never forget them. Thank you from the bottom of my heart.

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Current Review Score: 10.0 (9.988)

Overview of Review Score

The Review Score of 10 (9.988) out of 10 for Vine House Older Persons Residence is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.988 for Vine House Older Persons Residence is calculated as follows: ( (246 Excellents x 5) + (3 Goods x 4) ) ÷ 249 Ratings = 4.988

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Vine House Older Persons Residence is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

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Andrew Hill

Job Title: Registered Provider

Joined: 2013

Andrew has over 30 years of experience in business management and service delivery across a number of highly regulated, high expectation customer service industries.


He has worked alongside his father, Alan Hill (Founder and Provider) at various times since the Home was established 37 years ago. Andrew has led the family business since 2013. Andrew holds several management recognised qualifications and has undertaken mandatory and further social care training. He is well known and respected by other health professionals in West Sussex and further afield.


No image found

Christine Lovell

Job Title: Manager

Joined: 2025

Christine’s appointment as Manager has been very warmly received by all at Vine House.


Chris has a substantial amount of experience of health care settings spanning over 25 years, the past six years of which as a Registered Manager. She prides herself on her hands-on approach, her organisational skills and ability to nurture a good team. Chris’s caring, personable nature and strong care ethos fits Vine House perfectly in ensuring the residents’ come first in everything we do.


Chris relished the opportunity of joining the Vine House team and in doing so, fought of strong competition to make her goal a reality.


Frequently Asked Questions about Vine House Older Persons Residence

What types of Care is Vine House Older Persons Residence registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Vine House Older Persons Residence provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Vine House Older Persons Residence have?

There are 14 Single Rooms.

What are the Facilities & Services at Vine House Older Persons Residence?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Vine House Older Persons Residence to the centre of Midhurst?

0.7 mile(s) as the crow flies, distance by road may be significantly further.