Welcome to visit at any time
Well behaved family pets may be brought to visit.
Regular activities and entertainers, to which visitors always welcome to attend, no invitation required.
Two on site car parks which accommodate all visitors.
Parking in the road is restricted.
White Lodge has a Review Score of 9.8 (9.826) out of 10, based on 9 reviews in the last 2 years. Over all time White Lodge has 35 reviews.
Review from Nancy L (Daughter of Resident) published on 31 January 2025
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Review from Margaret G (Resident) assisted by family/friend published on 12 December 2024
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Review from A G (Respite Resident) assisted by family/friend published on 1 August 2024
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Review from Jane H (Daughter-in-law of Resident) published on 11 April 2024
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Review from J H (Daughter-in-law of Resident) published on 15 February 2024
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Review from Martin B (Son of Resident) published on 19 January 2024
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Review from Nicola B (Daughter-in-law of Resident) published on 28 August 2023
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Review from Caroline G (Daughter of Resident) published on 13 July 2023
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Review from S G (Daughter of Resident) published on 12 June 2023
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Review from Diana H (Daughter of Resident) published on 18 August 2022
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Review from T C (Brother of Resident) published on 29 June 2022
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Review from Tony P (Husband of Resident) published on 28 June 2022
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Review from David M (Nephew of Resident) published on 30 June 2021
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Review from K W (Daughter of Resident) published on 30 June 2021
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Review from V W (Daughter of Resident) published on 29 June 2021
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Review from Tom W (Grandson of Resident) published on 29 June 2021
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Review from Carol D (Daughter of Resident) published on 2 February 2021
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Review from C C (Daughter of Resident) published on 8 January 2021
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Review from Kevin T (Son of Resident) published on 30 November 2020
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Review from Janet B (Daughter of Resident) published on 29 July 2020
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The Review Score of 9.8 (9.826) out of 10 for White Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.926 for White Lodge is calculated as follows: ( (100 Excellents x 5) + (8 Goods x 4) ) ÷ 108 Ratings = 4.926
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for White Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Apr 2019
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Job Title: Trainee Manager
My name is Emma Pigott, and I am the current Manager for White Lodge. I have worked for the company since 2006 starting as a Domestic and have held several positions in my time at White Lodge, working in housekeeping, care, activities and most recently as the Welfare manager for the home.
This has given me an excellent understanding of the home and the requirements of our wonderful residents and staff. I am extremely passionate about providing our residents with a place they can truly feel is home.
I have lived in East Preston for many years and enjoy everything village life has to offer. I have been an active member of the Girl Guides for over 24 years running a Rainbow unit for the newest members of the Association. This has been a rewarding experience allowing me to play an active part in the local community.
When not working I enjoy yoga, travel, films and food as well as spending quality time with my family. I am also a keen runner having participated in several local running events.
Job Title: Head of Care
My name is Kim Walker and I have worked for South Coast Nursing Homes for 14 years starting as a carer, then senior, and now Head of Care at White Lodge.
My qualifications include NVQ levels 2, 3 and 5 as well as many other distance learning courses.
In my spare time, I am a full-time mum, I enjoy reading, walking, and travelling.
Job Title: Senior Care Assistant
My name is Carole and I am a senior carer here at White Lodge and I have been working here for 2 years.
I am originally from the Midlands and I enjoy gardening, reading and doing my family tree in my spare time.
Job Title: Senior Care Assistant
My name is Megan and I started working at White Lodge 3 years ago as a student in the kitchen, I now work as a Senior Care assistant.
What I love about White Lodge is the residents and their rich life history. I was taught to knit by one of our old residents I have found that I really enjoy this.
Job Title: House Keeper
Joined: 2019
I have worked at White Lodge since 2019 in the role of housekeeper.
I pride myself on keeping White Lodge clean and tidy for our residents. We have the pleasure of having a beautiful home and grounds and we always ensure we keep it looking top notch.
In my spare time I enjoy walking and exploring new places and spending time with friends & family.
Job Title: Laundry assistant
My name is Wendy and I have been the Laundry lady here at White Lodge for the last three years. I also help out as a Care assistant & Hairdresser to support the residents and the team with the skills that I have.
My proudest accomplishment is my children and grandchildren, who I love to see in my spare time.