White Lodge

South Strand, Angmering-on-Sea, Littlehampton BN16 1PN
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9.8 35 Reviews
  • White Lodge, Littlehampton
White Lodge Residential home was originally a unique single-storey building of character built in the late 1920’s. The property stands in its own landscaped garden and is approximately 200 yards from the sea and the same distance from the local village shopping centre with Post Office and General Store.

It has been modernised and extended and now provides superb facilities and a very happy restful home for people requiring 24 hourly supportive care.

Accommodation is provided in thirty large, self-contained single rooms. All rooms are light, airy and very tastefully and comfortably furnished. All have modern double-glazing, LED TV's and free private direct line telephones, as well as a two way speaking call bell. All bedrooms have their own private en-suite facilities. Some rooms lead directly onto the garden patio while others may have views of the sea.

Communal areas include separate lounges, separate dining rooms and a delightful sun lounge thus enabling residents to meet and socialise. Residents are also encouraged to bring personal possessions, which may help them to feel at home. White Lodge has beautiful south facing sheltered lawned gardens and there is ample car parking.

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Care Provided by White Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Emma Pigott (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for White Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,007
  • (these prices are only a guideline, please contact White Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome to visit at any time
    Well behaved family pets may be brought to visit.


    Regular activities and entertainers, to which visitors always welcome to attend, no invitation required.


  • Parking

  • Two on site car parks which accommodate all visitors.
    Parking in the road is restricted.


White Lodge Reviews (35)

Total of 35, showing 21-35
9.8

White Lodge has a Review Score of 9.8 (9.826) out of 10, based on 9 reviews in the last 2 years. Over all time White Lodge has 35 reviews.

Overall Experience

  • 29
  • 5
  • 0
  • 0
  • 1

Date Published

35
2
3
9
26

Review from S H (Wife of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a regular visitors for a few years and White Lodge is warm, friendly and homely. The dedicated team of carers is very well lead by the managers and they have created a happy, safe and secure environment. Great efforts are made for the varied daily activities to join in, though a person's
independence is always respected.

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Review from E R (Niece of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful staff, good food. Always on hand to talk to and to help. Pleasant surroundings and always clean and tidy.

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Review from H O (Friend of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following my search before Christmas 2018, I knew of this home from many years ago when a neighbour was a resident and I left it to be examined until later in my search. On entering there was no smell just a homely atmosphere to be welcomed by smiling staff. The manager was open and above board with
all my list of questions, took me on a thorough guided tour and she also asked questions of me and my role as a carer. We agreed on 2 weeks respite care initially but within a week the decision was made to entrust my friend aged 92 into her care. Extremely impressed so far.

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Review from Kim W (Daughter of Resident) published on 17 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is small, personal and cosy like a big family. Staff and residents all know each other. My mother has settled in quite happily although I thought she’d be far more resistant to leaving her own home. I’ve found it very clean on all my visits, the residents seem to like the food and the
staff are very approachable. The activities leader is awesome and extremely patient! The only difficulty I’ve experienced is getting mum’s hair done by the hairdresser every week - not drastic in the great scheme of things, but she does look a bit unkempt without it and I know it does wonders to keep up her morale.

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Review from Martin L (Son of Resident) published on 23 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent position close to sea and local village shops. Gardens well maintained. Staff are always very attentive, caring and friendly and I have complete trust in their ability to care for my mother who is enjoying her time here. A clean and safe environment. Thoroughly recommend White Lodge!

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Review from G C (Resident) assisted by family/friend published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a contented resident who couldn't ask for more.

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Review from C D (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at White Lodge for almost a year. She immediately settled, made friends quite quickly, and has become very content. We feel blessed that mum is so happy and we can relax knowing that she is so well cared for.

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Review from Karimah B (Daughter of Resident) published on 25 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has lived in comfort at White Lodge for over three years and both he and I cannot speak highly enough of the care he receives.
The staff know my father and he feels comfortable talking to them and sharing both his laughter and his worries.
All the staff work together to provide a warm, professional
"home" environment and my father considers White Lodge as an extended family.
The food is fresh and varied with homemade cake every day which I can recommend!
Thank you, White Lodge, for all that you do, not only for my father but also for me.

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Review from Alex C (Son of Resident) published on 24 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been looked after well and shown respect while residing at White Lodge and during my visits, I have always found the staff to be kind, friendly and courteous.
When an issue has arisen, it has been handled with understanding and helpfulness.

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Review from Madeleine B (Granddaughter of Resident) published on 20 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

White Lodge has provided my grandparents with amazing care. They care for every resident and treat them with great respect. White Lodge does not feel like your average residential home, there are a huge variety of activities for the residents to do and my grandfather has become a keen quiz taker! Whenever
I have gone to visit my grandparents the staff are so welcoming and always offer you tea/coffee and cake.

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Review from Tony C (Son of Resident) published on 17 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

White Lodge is an excellent facility for the caring of the elderly. Our Mother was there for five and half years and the care overall was excellent.
The facilities and rooms were all kept in marvellous condition, and the building had no traces of the usual "Old Peoples" urine type smell. The staff
were lovely and very caring. My mother was treated with the utmost respect at all times and staff went out of their way to make life as comfortable as possible for mother (period 95 -101 years old) Catering was extremely good again with all personal requirements taken care of. Mothers room was bright, airy, and kept nice and clean.
We were aware of some managerial matters which we found frustrating, but that was resolved just as our Mother departed this world, and we were extremely impressed with the new incoming Manager.
It is very easy to criticise such establishments dealing with old folks but must be extremely difficult, and in our view, overall White Lodge did a superb job.

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Review from Caroline M (Granddaughter of Resident) published on 6 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The senior staff are poorly trained and managed and have very bad attitudes and lack of understanding towards family members. Communication skills are very poor and undignified. The home does not understand how to deliver person-centred care and I have seen staff speak to my grandmother in condescending
tones.
Coffee and food are left to go cold with basic encouragement to eat and drink lacking. The staff have made the last few years of my relationship with my grandmother a very upsetting and stressful experience. I would not wish anyone else to experience what I have had to experience. The management should hang their heads in shame.

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Review from David B (Son of Resident) published on 24 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my in law receives at White Lodge is excellent. The staff are cheery, approachable and friendly with a professional approach.
Nothing is too much trouble. The food is very good and my Mother in law particularly likes the fresh cake everyday!
The staff make every effort to ensure other members
of the family are made to feel welcome and special attention is paid at birthdays, Christmas etc. by all the staff.

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Review from Bridget P (Daughter of Resident) published on 14 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an extremely good care home - it is clean - the food is very good - the rooms and facilities are excellent.
The staff are caring and considerate.
My mother has been very well looked after and I am very impressed with it.

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Review from Isabelle L (Granddaughter of Resident) published on 18 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in all ways. Staff are caring, kind and make White lodge a lovely place to visit. They are always accommodating; offering us when we visit a cup of tea/cake. The home is kept clean and is a real 'home.' The gardens at White lodge are wonderful and beautifully maintained - and some of the
rooms look out onto it. There is always activities happening at White Lodge making it a lively place yet because there are not lots and lots of residents it still feels small and cosy. Would recommend!

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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for White Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for White Lodge is calculated as follows: ( (100 Excellents x 5) + (8 Goods x 4) ) ÷ 108 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for White Lodge is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Emma

Emma Pigott

Job Title: Trainee Manager

My name is Emma Pigott, and I am the current Manager for White Lodge. I have worked for the company since 2006 starting as a Domestic and have held several positions in my time at White Lodge, working in housekeeping, care, activities and most recently as the Welfare manager for the home.


This has given me an excellent understanding of the home and the requirements of our wonderful residents and staff. I am extremely passionate about providing our residents with a place they can truly feel is home.


I have lived in East Preston for many years and enjoy everything village life has to offer. I have been an active member of the Girl Guides for over 24 years running a Rainbow unit for the newest members of the Association. This has been a rewarding experience allowing me to play an active part in the local community.


When not working I enjoy yoga, travel, films and food as well as spending quality time with my family. I am also a keen runner having participated in several local running events.


Kim

Kim Walker

Job Title: Head of Care

My name is Kim Walker and I have worked for South Coast Nursing Homes for 14 years starting as a carer, then senior, and now Head of Care at White Lodge.


My qualifications include NVQ levels 2, 3 and 5 as well as many other distance learning courses.


In my spare time, I am a full-time mum, I enjoy reading, walking, and travelling.


Carole

Carole Harvey

Job Title: Senior Care Assistant

My name is Carole and I am a senior carer here at White Lodge and I have been working here for 2 years.


I am originally from the Midlands and I enjoy gardening, reading and doing my family tree in my spare time.


Megan

Megan Ridgley

Job Title: Senior Care Assistant

My name is Megan and I started working at White Lodge 3 years ago as a student in the kitchen, I now work as a Senior Care assistant.


What I love about White Lodge is the residents and their rich life history. I was taught to knit by one of our old residents I have found that I really enjoy this.


Sarah

Sarah Fuller

Job Title: House Keeper

Joined: 2019

I have worked at White Lodge since 2019 in the role of housekeeper.


I pride myself on keeping White Lodge clean and tidy for our residents. We have the pleasure of having a beautiful home and grounds and we always ensure we keep it looking top notch.


In my spare time I enjoy walking and exploring new places and spending time with friends & family.


Wendy

Wendy Dacey

Job Title: Laundry assistant

My name is Wendy and I have been the Laundry lady here at White Lodge for the last three years. I also help out as a Care assistant & Hairdresser to support the residents and the team with the skills that I have.

My proudest accomplishment is my children and grandchildren, who I love to see in my spare time.