St Wilfrid's Priory Care Home

2 London Road, Arundel BN18 9BZ
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9.4 45 Reviews
  • St Wilfrid's Priory Care Home, Arundel
St Wilfrid’s Arundel Priory offers a delightful home environment split across two floors. The private bed-sitting rooms take advantage of the stunning views and offers a peaceful oasis. The home offers three large comfortable homely living areas with stunning views of the historic castle and gardens, where you can join in with the wide range of activities taking place on a daily basis.

Set in a beautiful Grade II listed castle in West Sussex, home environment has been designed to enhance the quality of life for residents and incorporates a number of features to promote warmth and a sense of tranquillity.

A talented chef and kitchen team prepare tasty, home-cooked meals. The freshly prepared, delicious dishes are carefully balanced to get the best nutritional value, and cater for individual dietary requirements and preferences. Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join. The menus change daily and the kettle is always on, so hot drinks are available throughout the day.

A friendly, professionally trained team are on hand around the clock to give you the support you need when you need it. If you like to lead a fulfilling and independent lifestyle, they are here to help you however you wish to spend your day. The team is composed of the Home Manager, Dementia Lead, Activities Coordinator, Carers, Admiral Nurse, Care Leads, Housekeeping Team, Chef and a Handy Person.

Staff would really love to meet you and show you around St Wilfrid’s Arundel Priory. To make sure they have plenty of time to find out about your needs and introduce you to the key members of the team, they recommend you contact them in advance to book an appointment. Alternatively, they welcome you to drop in and see them if you are passing.

Care Provided by St Wilfrid's Priory Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required
  • Sheltered Housing

Good to Know

  • Person in charge
  • Kelly King (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010

Funding & Fees Guide for St Wilfrid's Priory Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,155 – £1,255
    • Self-Funded Residential Dementia Care £1,335 – £1,465
    • RESPITE Self-Funded Residential Care £1,270 – £1,380
    • RESPITE Self-Funded Residential Dementia Care £1,465 – £1,610
  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.


  • (these prices are only a guideline, please contact St Wilfrid's Priory Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

St Wilfrid's Priory Care Home Reviews (45)

Total of 45, showing 41-45
9.4

St Wilfrid's Priory Care Home has a Review Score of 9.4 (9.392) out of 10, based on 6 reviews in the last 2 years. Over all time St Wilfrid's Priory Care Home has 45 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

In general, it's a nice place to live. Staff help me a lot, they are very kind.

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Overall Experience  Overall Experience 5.0 out of 5

This is a very friendly home. I am happy here.


The staff are very kind and friendly and I am very safe and comfortable living here.


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Overall Experience  Overall Experience 5.0 out of 5

I think it's a nice place to live. Staff are very nice and friendly and always help when I need help. Food is very nice.

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Overall Experience  Overall Experience 5.0 out of 5

I had to find a place of safety for my friend of 90 as she needed help which I could not provide. Although she could be cantankerous, The Priory accepted her and since she entered the home, she has calmed down and become the friend I remember for years ago. The staff cannot do enough for me in keeping
me informed and for her keeping her happy and calm. What a wonderful place for her and many others!

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Overall Experience  Overall Experience 5.0 out of 5

I found everyone was caring and supportive. Gradually I felt my confidence building up and this was due to the care I was getting from each person.

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Current Review Score: 9.4 (9.392)

Overview of Review Score

The Review Score of 9.4 (9.392) out of 10 for St Wilfrid's Priory Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for St Wilfrid's Priory Care Home is calculated as follows: ( (57 Excellents x 5) + (15 Goods x 4) ) ÷ 72 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for St Wilfrid's Priory Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 May 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (6)

Lorraine

Lorraine Hiller

Job Title: Home Manager

Joined: 2024

Lorraine joined St Wilfrid’s as Home Manager on March 24.


Lorraine has worked in the care industry for over 28 years, starting as a carer and working her way through the ranks to Home Manager.


Lorraine has completed her NVQ levels 2, 3, 4, and 5.


She says, ‘I like to make people happy and wanted to create a home-from-home experience in all my roles. I find my job role very rewarding being able to make such a positive difference to the lives of others. I pride myself on treating others no differently from how I would treat my own family.


Outside of work, Lorraine loves spending time with her family, walking and swimming.


Graham

Graham Pritchard

Job Title: Handyman

Graham is the handyman at St Wilfrid's Priory and his jolly voice can often be heard around the home.


He jokes that his nickname is, "Ah, Graham!" or "Graham, can you just . . ." because his work is so varied and he's happy to help wherever he can. Graham is passionate about making sure the residents have everything they need, and creating the lovely stripes on the lawn.


In his spare time, you'll find Graham out walking on the South Downs or the Brecon Beacon, or tending to one of his motorbikes.


Amanda

Amanda Scarbrow

Job Title: Laundry Assistant

Joined: 2022

Amanda Scarbrow has been with the Trust and St Wilfrid’s Priory since Oct 2022. She works as a laundry assistant and loves her job because each day is varied. Amanda enjoys chatting with the residents and having a laugh with them. She gets great satisfaction from cleaning and ironing the residents’ clothes and repairing them if needed, and she enjoys being part of a caring team.


Rhys

Rhys Saunders

Job Title: Kitchen Assistant

Joined: 2022

Rhys Saunders began working with OSJCT and St Wilfrid’s Priory at the beginning of December 2022. He started working as a Bank housekeeper and found that he liked working with the team and the residents so took a permanent role in the kitchen. As a kitchen assistant, Rhys plays an important role in creating the delicious, nutritious meals that our residents so enjoy.


Tania

Tania Woodburn

Job Title: Care Leader

Joined: 2019

Tania Woodburn started her career with St Wilfrid’s Priory four years ago as a night carer. Since then, she has progressed to become a care lead and has been doing that job since 2021. She enjoys her role thanks to the fantastic team and lovely residents who make St Wilfrid's a very special place to work. Tania also loves having the castle on our doorstep!


Cecilia

Cecilia Raggett

Job Title: Carer

Joined: 2008

Cecilia is one of our carers at St Wilfrid’s Priory. She has been with the Trust for over 15 years. Ces, as we know her, enjoys the variety that comes with her role and loves seeing the residents happy and smiling, and having fun. Ces has had many job roles over the years, including housekeeper, laundry assistant, and activity coordinator. Ces loves the friendly home-from-home atmosphere at St Wilfrid's.