Woodbine Manor has a Review Score of 9.9 (9.899) out of 10, based on 10 reviews in the last 2 years. Over all time Woodbine Manor has 50 reviews.
Review from M B (Daughter of Resident) published on 7 October 2024
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Review from Kevin B (Son of Resident) published on 26 September 2024
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Reply from Emma Green, Deputy Manager at Woodbine Manor
Thank you for your lovely review. It was a pleasure to look after both of your parents.
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Review from L B (Power of Attorney of Resident) published on 18 September 2024
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Reply from Dani Bilidaite, Manager at Woodbine Manor
Thank you for your lovely review. We always try our best for our residents.
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Review from S P (Wife of Resident) published on 16 September 2024
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Reply from Dani Bilidaite, Manager at Woodbine Manor
Thank you for the lovely review. We always try our best to provide the best possible care for our lovely residents.
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Review from A L (Daughter of Resident) published on 10 September 2024
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Review from B P (Daughter of Resident) published on 9 August 2023
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Review from N H (Niece of Resident) published on 20 July 2023
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Review from Jane M (Daughter of Resident) published on 5 July 2023
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Review from Susan D (Daughter of Resident) published on 5 July 2023
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Review from Carla H (Daughter-in-law of Resident) published on 1 June 2023
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Review from Linda A (Friend of Resident) published on 17 February 2023
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Review from Jaqui G (Daughter of Resident) published on 17 February 2023
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Review from G S (Son of Resident) published on 9 February 2023
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Review from Jackie T (Daughter of Resident) published on 6 February 2023
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Review from I F (Son of Resident) published on 25 January 2023
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Review from B M (Daughter of Resident) published on 14 April 2022
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Review from Terry M (Son of Resident) published on 14 April 2022
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Review from Margaret H (Friend of Resident) published on 11 April 2022
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Review from J F (Daughter of Resident) published on 29 March 2022
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Review from Kim S (Daughter of Resident) published on 4 January 2022
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The Review Score of 9.9 (9.899) out of 10 for Woodbine Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.899 for Woodbine Manor is calculated as follows: ( (109 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 119 Ratings = 4.899
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodbine Manor is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Sep 2018
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Job Title: Home Manager
Woodbine Manor is run by our super efficient, wonderfully compassionate Care Manager, Dani Bilidaite, who has joined Woodbine Manor to lead it in its quest for excellence in all areas. Dani has over thirteen years’ experience in the role of registered manager, specializing in dementia care. Dani has a proven track record in overseeing daily operations, implementing high standards of care, and ensuring regulatory compliance. She is skilled in team leadership, staff training, and creating a supportive environment that prioritizes residents’ dignity and well-being. Dani is known for a strong commitment to quality improvement and a collaborative approach to achieving excellence in resident outcomes.