Alex Wood House

3a Fortescue Road, Cambridge CB4 2JS
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9.6 26 Reviews
  • Alex Wood House, Cambridge
Alex Wood House is an exceptional residential care home in Cambridge. The team at Alex Wood House pride themselves on the home's family-feel, attractive gardens and its providing outstanding care to each resident. The home is based in a quiet nook in Arbury on the north eastern side of Cambridge, three miles from the city centre. It offers 24-hour residential care and 36 en-suite bedrooms.

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Care Provided by Alex Wood House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Julie Fuller (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1988
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Alex Wood House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
  • (these prices are only a guideline, please contact Alex Wood House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • There is ample parking on site.


Alex Wood House Reviews (26)

Total of 26, showing 21-26
9.6

Alex Wood House has a Review Score of 9.6 (9.579) out of 10, based on 8 reviews in the last 2 years. Over all time Alex Wood House has 26 reviews.

Overall Experience

  • 19
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Date Published

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Review from Rachel T (Power of Attorney of Resident) published on 15 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's partner of whom I am Power of Attorney to has been a resident at Alex Wood House for the last couple of years. My mother's partner has Dementia and secondary Parkinson’s. The staff at Alex Wood House have always provided excellent care, treating all the residents with kindness and respect.
The staff work tirelessly and I have always felt welcome in the home. Communication has been excellent and any queries have been swiftly dealt with. My mother's partner has been well cared for in every way. I have been particularly impressed with the creative activities put on for the residents and my mother's partner has always been encouraged to join in. I am very grateful to all the staff at this wonderful home.

Reply from Andrea Sullivan, Sheltered Schemes Manager at Alex Wood House

Many thanks for your kind words, it is very much appreciated. We will communicate your comments to our staff team - thank you.


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Review from Mick R (Son of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for 2 months at a difficult time in her life, I have found all the staff extremely caring, kind and helpful at this very challenging time for all care homes. They have a dedicated team that goes above and beyond.

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Review from Linda B (Daughter of Resident) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone I speak to is always so happy and helpful, in spite of all of the problems Covid-19 has given them. I phone Mum frequently and the staff are always willing to go and find her if she's not in her room and give me an update on her day as they go to look for her. At Christmas, I sent a number
of presents to Mum and the staff were brilliant. They wrapped the presents for me and also put labels on her new clothes before wrapping them and giving them all to her at Christmas, which I really appreciated. It feels that nothing is ever too much trouble for them, so I really can't thank them enough for looking after Mum so well and also giving me peace of mind.

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Review from Mick B (Son of Resident) published on 13 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the caring and office staff to be very helpful when I have contacted them regarding either visiting or phoning my mum at the home. In particular, one member of staff went out of her way to sort out a problem with Mum's hearing aids when Dad visited and she couldn't hear him. This is a very
difficult time for care homes ensuring that the virus does not get into the residents but I think that this home is doing all it can to prevent this.

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Review from Julie M (Daughter of Resident) published on 28 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is an outstanding care home.

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Review from Maria S (Granddaughter of Resident) published on 26 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was cared for in the most incredible fashion throughout her whole stay at Alex Wood. She was there for over five years and the staff were always so very kind and loving to her. When he needs increased the team worked so very hard to accommodate her so that we wouldn't have to move her.
I can say that she was truly loved there. And we so very appreciate it. When Granny's health deteriorated, we, the family, received the same incredible kind and attentive care from the whole team to the very end. I couldn't recommend the staff here more highly.

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Current Review Score: 9.6 (9.579)

Overview of Review Score

The Review Score of 9.6 (9.579) out of 10 for Alex Wood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.779 for Alex Wood House is calculated as follows: ( (76 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 95 Ratings = 4.779

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Alex Wood House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 06 Mar 2025

Residential, Residential Dementia,


Awards / Recognitions (10)

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Meet the Team (1)

Julie

Julie Fuller

Job Title: Care Home Manager

Julie has worked in the care sector for 25 years, starting as a care assistant and working her way up to home manager. She has been manager at Alex Wood House for the past seven years and was deputy manager prior to that.


Julie loves the fact that Alex Wood House is a small home which allows her and her team to provide a friendly, family atmosphere with excellent person-centred care.


She enjoys getting to know everyone well, her residents, their relatives and friends as well as the team working at the home. Julie’s door is always open if you have anything you want to discuss with her.