Aliwal Manor Care Home

Turners Lane, Whittlesey, Peterborough PE7 1EH
Submit a Review
9.8 66 Reviews
  • Aliwal Manor Care Home, Peterborough
Caring for 32 people, Aliwal Manor is a small, intimate care home with a big heart. They offer expert, personal care and support to people needing respite care and long-term residential care, residential dementia care and end of life care in a comfortable and attractive environment.

The team members, many of whom live in the local areas of Whittlesey, Turves and Peterborough, pride themselves on their warm and friendly approach and develop strong relationships with residents, and those closest to them, to ensure a holistic and person-centred approach to care.

They also run a day centre once a week for elderly people living in the community to visit and help develop new friendships.

Small and friendly, Aliwal Manor offers residents a real home from home.


At a Glance
- 32 Bedrooms
- Couples can be accommodated
- Gardens with allotment, chickens, rabbits and guinea fowl
- Visitors welcome at all times
- All floors are wheelchair accessible
- Wi-Fi available
- Car parking
- Pets by arrangement
- Services and Support
- Residential care
- Residential dementia care
- Respite care
- End of life care
- Day care
- Hairdressing salon offering hair and nail treatments
- Visiting Chiropodist, Optician and Podiatrist
- Freshly prepared meals cooked within the home
- Private dining in own room, if preferred
- Own GP, if required
- Full activities programme including gardening club, art and craft sessions, regular outings, church services and reminiscence therapy sessions at the local museum and within the home.

Show Aliwal Manor Care Home on the Map

Care Provided by Aliwal Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sally Allen (Home manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Aliwal Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,199
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,199
  • (these prices are only a guideline, please contact Aliwal Manor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking


Aliwal Manor Care Home Reviews (66)

Total of 66, showing 41-60
9.8

Aliwal Manor Care Home has a Review Score of 9.8 (9.804) out of 10, based on 15 reviews in the last 2 years. Over all time Aliwal Manor Care Home has 66 reviews.

Overall Experience

  • 51
  • 15
  • 0
  • 0
  • 0

Date Published

66
1
8
15
51

Review from K B (Son of Resident) published on 9 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always feel welcome. Staff are very helpful and pleasant, communication has been great during Covid-19 well done to everyone and thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C M (Sister of Resident) published on 9 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very friendly and helpful. Treat residents with great care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I K (Son of Resident) published on 7 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very stubborn and resisted at first to going into care. Now she is very settled and has nothing but good to say about the staff.
Only thing she complains about is the standard of food, she has always been a keen cook but has very exacting standards where food is concerned.
Aliwal Manor
have managed the coronavirus situation very professionally.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G O (Daughter of Resident) published on 4 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care my mother receives, she gets on well with all the staff. They looked after her very well when she was ill and she is now back to her normal self. Well done to them all in getting through this difficult time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dawn H (Granddaughter of Resident) published on 22 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our Nan has seemed to blossom during her time in Aliwal Manor. We no longer worry about her being on her own and feel confident that she is being looked after and settled. As visitors, always made welcome and we love looking at the social media photographs!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G F (Daughter of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, it was decided that our mother needed more care and attention than living in her flat. Carers did come in but mum still kept falling during nights and days. Since she was admitted she has really looked better and seemed more ready to join in chats and organises activities. The staff have
made it pleasant and welcoming that it was the best decision we made.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kevin B (Son of Resident) published on 17 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother seems content at Aliwal Manor.
She is included in the activities which I feel she enjoys. The staff are always on hand to ensure she is looked after. She has put on a little weight recently which is good. The home is clean and well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D M (Son of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A welcoming and friendly place with caring and attentive staff that is well run. A visit always begins with a warm welcome, followed by full use of amenities when with your respective residential family member. A high level of care is always provided, from attentive and respectful staff members.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B S (Daughter of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very caring and friendly place. Everyone is very nice and don't mind what they do. No complaints at all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David G (Nephew of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff are very good, all residents are made to feel that this is their home and are treated with respect and dignity. Great place if you are in need of this care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jasmine D (Granddaughter of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It feels like a home from home. My grandma and grandad are very well looked after and are happy. It's perfect for their needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Matt H (Son-in-law of Resident) published on 14 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions are vital and mine were more than satisfied on my first visit/viewing. Staff were friendly and helpful. Residents were happy and chatty and the whole place had more of an 'old school' feel rather than a 'clinical' environment.


Pet chickens, bingo and your own hairdresser. What

more do you want!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carolyn H (Daughter of Resident) published on 14 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first introduction by the management team to my parents (one in respite care, one in hospital) the transition to Aliwal Manor has been excellent. They have delivered what they promised in a caring, compassionate, fun way. They have been calm and professional when things have gone wrong (parents
falling). They make residents feel special. Well run, well led, great team, safe environment = happy residents!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise H (Friend of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been welcomed to a new home and has been helped to settle in by every member of staff. Lovely atmosphere in the home and really caring carers.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Daughter-in-law of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Father-in-law admitted as an interim bed, been made to feel very welcome and encouraged to be independent again. His mobility and confidence has improved loads thanks to staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvette G (Stepmother of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a place you feel comfortable to visit.
Residents are well cared for, carers take the time to get to know their residents and will always make time for them.
Nothing is too much trouble.
Visitors always made welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth P (Daughter of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful to residents and visitors.
There is a pleasant ambience about the place.
The staff are local people who understand the needs of local people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Daughter-in-law of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother in law settled very quickly, the staff are very lovely and friendly. It smells nice everywhere and she has a lovely big room, it's decorated nice and fresh lovely gardens.
I really enjoy visiting.
When the family go mother in law seems to be busy Bingo etc, which is lovely she is keeping busy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N K (Granddaughter of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit Nan the staff are friendly and helpful. The rooms Nan uses are all clean and tidy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian W (Relative of Resident) published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't fault Aliwal Manor. The staff are so kind and helpful, just sorry my relative was not able to stay. But, the staff were helpful in finding us another care home which I was most grateful to a sister company which made it a less stressful move. I cannot speak more highly of the manager and team.
Thank you for helping me through a very stressful time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Aliwal Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for Aliwal Manor Care Home is calculated as follows: ( (146 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 179 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aliwal Manor Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Sally

Sally Allen

Job Title: Home Manager

Joined: 2023

Sally has worked in care for 15 years. She has worked in a variety of settings including Care Homes, Rehabilitation Units and providing End of Life care for people in their own homes.


Sally then progressed to Team Manager, working for a domiciliary care agency.


Sally joined Aliwal on May 23 as Deputy Manager and was promoted to Home Manager on November 23.


Sally has achieved her NVQ levels 2 & 3 in Health and Social Care and is currently working towards level 5.


Simona

Simona Nikova

Job Title: Deputy Manager

Joined: 2021

Simona has been working in the care sector for 15 years, providing person-centered care to individuals in both residential and nursing settings.


Starting as a Healthcare Assistant, Simona worked her way through the sector getting experience in different roles, before recently being promoted to the Deputy Manager at Aliwal Manor. Her varied experience, caring nature, and developed skill set mean she is the perfect person for this role.