We also offer day care which is tailored to your needs this is charged at ÂŁ13.50 per hour and includes all meal's ,full assistance with any personal care and choice of daily activities
No restrictions on visiting are in place within this home.
Street parking is available
Brookfield has a Review Score of 9.5 (9.524) out of 10, based on 6 reviews in the last 2 years. Over all time Brookfield has 23 reviews.
Review from K T (Daughter of Resident) published on 21 February 2025
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Reply from Angie Duffy, Manager at Brookfield
Thank you for the lovely comments it was lovely having you here on Christmas day and caring for your Mum is our pleasure.
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Review from Carolyn R (Friend of Resident) published on 4 February 2025
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Reply from Angie Duffy, Manager at Brookfield
Thank you for the lovely feedback on our home,we really try to make it as homely as possible and im so pleased you experienced that.
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Review from M T (Friend of Resident) published on 2 December 2024
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Reply from Angie Duffy, Manager at Brookfield
Thank you for the lovely feedback it's always a pleasure to see family and friends, we really appreciate your comments.
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Review from Susan S (Sister-in-law of Resident) published on 4 April 2024
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Reply from Angie Duffy, Manager at Brookfield
Thank you for your lovely review it really means a lot to us to get such positive feedback and we are delighted to have her here she's an absolute pleasure to care for.
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Review from Richard W (Son of Resident) published on 11 January 2024
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Reply from Angie Duffy, Manager at Brookfield
Thank you, what a lovely review. Your mum is an absolute delight, we all love her positivity and company.
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Review from Lesley B (Daughter of Resident) published on 9 August 2023
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Reply from Angie Duffy, Manager at Brookfield
We are delighted your Mum was able to move in; she is a pleasure and is really enjoying residential care. Thank you for your lovely words; our door is always open.
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Review from C C (Friend of Resident) published on 25 January 2023
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Reply from Angie Caswell, Manager at Brookfield
Thank you for the lovely review. We love having friends and family in to see us all.
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Review from Helen F (Relative of Resident) published on 23 December 2022
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Reply from Angie Caswell, Manager at Brookfield
Thank you for the lovely comments, it really means a lot to us to receive such wonderful feedback. It's always a pleasure to see you. I will pass the review on to the team.
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Review from Jill G (Wife of Resident) published on 24 November 2022
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Reply from Angie Caswell, Manager at Brookfield
This is the loveliest compliment for the Brookfield team. It's an absolute pleasure, caring for your husband and you are a huge support to him and us. Thank you.
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Review from Denise F (Friend of Resident) published on 7 September 2022
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Reply from Angie Caswell, Manager at Brookfield
We are very thankful and grateful that we had the privilege of getting to know this lovely lady and all her wonderful friends who were a huge support and comfort to her and thank you so much for the lovely review I will pass it on to the whole team.
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Review from john f (Son of Resident) published on 1 April 2022
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Reply from Angie Caswell, Manager at Brookfield
What a fantastic review. The staff will be thrilled as am I, as the manager. It's a pleasure to look after your mum, thank you.
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Review from Veronica W (Friend of Resident) published on 21 February 2022
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Reply from Angie Caswell, Manager at Brookfield
Thank you for the feedback. We are so pleased our resident's families and friends, are happy with the care their loved one receives. Only the best for our residents.
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Review from Linda G (Daughter of Resident) published on 10 February 2022
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Reply from Angie Caswell, Manager at Brookfield
Thank you for the lovely feedback, it's a pleasure to be a part of our lovely residents' daily lives.
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Review from Linda K (Daughter of Resident) published on 10 February 2022
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Reply from Angie Caswell, Manager at Brookfield
Thank you so much for such lovely feedback, it's a pleasure to care for our lovely residents and enjoy their days with them.
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Review from Kevin J (Son of Resident) published on 29 April 2021
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Reply from Angie Caswell, Manager at Brookfield
Thank you for the lovely comments its been a pleasure looking after her and thank you for your understanding and support.
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Review from Sam J (Granddaughter of Resident) published on 23 April 2021
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Reply from Angie Caswell, Manager at Brookfield
Thank you so much for the lovely feedback it really does mean so much to us all.
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Review from Jane M (Daughter of Resident) published on 15 April 2021
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Review from Dianne P (Daughter of Resident) published on 15 April 2021
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Reply from Angie Caswell, Manager at Brookfield
Thank you for the lovely comments it is very much appreciated.
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Review from Liz S (Daughter of Resident) published on 12 February 2020
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Review from J W (Wife of Resident) published on 18 June 2018
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The Review Score of 9.5 (9.524) out of 10 for Brookfield is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.924 for Brookfield is calculated as follows: ( (61 Excellents x 5) + (5 Goods x 4) ) ÷ 66 Ratings = 4.924
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.6 Points relating to the number of positive Reviews for Brookfield is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 14 registered maximum number of service users is 2.8, which has been reached with 6 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Apr 2018
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