Fair Haven Care Home

102 Station Road, Soham, Ely CB7 5DZ
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12 Reviews
  • Fair Haven Care Home, Ely

Care Provided by Fair Haven Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Cherie Gardiner (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Fair Haven Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • You are welcome to visit your family members at your convenience during the day. Always welcome visitors to see residents.


  • Parking
  • Ample on-site parking


Fair Haven Care Home Reviews (12)

Over all time Fair Haven Care Home has 12 reviews.

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  • 7
  • 5
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Overall Experience  Overall Experience 5.0 out of 5

My wife has Alzheimer's, Fair Haven provides a safe, comfortable and friendly environment for her to live in. The management and staff are professionally caring and ensure that her physical and emotional needs are attended to in an efficient and timely manner. The food is excellent and drinks are provided
constantly throughout the day. Their activities officer ensures that they have plenty to do and provides stimulating activities throughout the week.

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Overall Experience  Overall Experience 5.0 out of 5

When mum was admitted to Fair Haven we were very surprised that it was a care home, it was so homely. The staff were great, they always found time to answer questions we had or if a problem needed sorting.
The home was always clean and didn't smell (some homes seem to have an odour).
The rooms were
always clean and tidy.
Mum seemed happy but due to dementia, we knew she wasn't always right in what she said.
The food looked and tasted great and like mum, there was always someone who needed help and it was given.
I would like to thank all those who helped mum for the last 4 months of her life.

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Overall Experience  Overall Experience 4.0 out of 5

An excellent care home and they looked after my mum really well. She had Dementia and the care never faulted. The food was brilliant.
They looked after us as a family throughout her time there.

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Overall Experience  Overall Experience 5.0 out of 5

Caring home with good staff who respect the resident in every way. Lovely atmosphere. Lovely residents. Friendly and approachable members of staff. Helpful and kind,

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Overall Experience  Overall Experience 5.0 out of 5

We have always found the staff kind and very understanding when we have phoned. When visiting my uncle they have always shown compassion and kindness to him and have always treated him with great dignity. We know he has received excellent care over the 2 1/2 years he has been here and especially over
the last few months when he has been really poorly. A very big "thank you" to all the staff who cared for him.

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Overall Experience  Overall Experience 5.0 out of 5

My elderly friend was cared for, for 2 years up to his death. No one could have been looked after better, he was always clean and well dressed, right up until his death, and aftercare from the staff was wonderful. I would recommend this home to anyone.

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Overall Experience  Overall Experience 4.0 out of 5

My husband was resident for only three weeks but had superb, care, attention and kindness.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was here before her health deteriorated and we were delighted with her care. Now my mum has had to have care due to a broken hip and dementia. All the carers are up-beat and positive, showing respect and great care to each residents, not matter how annoying they can be! Mum is full
of praise for the care and the kindness shown to her. We can visit any time and are made most welcome. The food is excellent and plentiful, my mum is a fussy eater, but is eating everything.

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Overall Experience  Overall Experience 4.0 out of 5

I visit a client at Fair Haven Care Home who I have known for a short while before he moved there. My comments are that I've been very impressed with the high level of individual care he has received. I am in no doubt this has contributed to is longevity and happy demeanour.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and no longer speaks, is unable to write or walk, the people looking after her are very caring and helpful. Any problems they always let me know, as mum can no longer talk or feed herself the carers have to and are very patient, they do a brilliant job, I cannot praise them enough.

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Overall Experience  Overall Experience 4.0 out of 5

The overall care that my father received is excellent. The amount of activities are a bit limited by the layout of the rooms, there is no open space for movement.


The care staff are compassionate, patient and kind. My father has been here for 3 and a half years and I have no complaints.


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Overall Experience  Overall Experience 4.0 out of 5

I often pop into Fair Haven to have a chat with the residents. Lovely atmosphere. Nice staff and manager.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 2 Aug 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Fair Haven Care Home

What types of Care is Fair Haven Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fair Haven Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Fair Haven Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Fair Haven Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fair Haven Care Home to the centre of Ely?

5.3 mile(s) as the crow flies, distance by road may be significantly further.