These fees are only a guideline and are based on both room type and dependency. Please contact the home directly to arrange for a tailored personal assessment.
Visitors welcome at all times
Free car parking is available on site.
Waterbeach Lodge has a Review Score of 8.3 (8.319) out of 10, based on 5 reviews in the last 2 years. Over all time Waterbeach Lodge has 31 reviews.
Review from Jean R (Resident) published on 1 August 2019
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Review from Y W (Daughter of Resident) published on 21 June 2019
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Review from C H (Daughter of Resident) published on 18 June 2019
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Review from Sue K (Daughter of Resident) published on 29 April 2019
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Review from GW (Son of Resident) published on 17 April 2018
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Reply from Luke Sargeant, Operations Director at Waterbeach Lodge
Thank you for taking the time to leave your review of our service. The manager and staff would like to extend their thanks for the recognition of their hard work and are extremely proud to know that it is appreciated. In regards to activities, we have appointed new personnel in this area and we hope that you see a dramatic improvement in the near future.
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Review from Kate (Daughter-in-law of Resident) published on 14 July 2017
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Review from S R (Daughter of Resident) published on 12 July 2017
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Review from Kim H (Daughter of Resident) published on 6 July 2017
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My mother has used Waterbeach Lodge for respite care since 2014 and more recently has gone into permanent care there. Waterbeach Lodge offers residential care and dementia care on The Willows. There is a good ratio of staff to residents on The Willows to give more one to one care.
The transition from respite resident to permanent resident was made very smoothly. The staff made the whole process go with ease and helped me through a difficult process between going from care at home to permanent residential care.
I highly recommend Waterbeach Lodge for respite and residential care.
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Review from Rachel P (Daughter of Resident) published on 6 July 2017
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Review from Stephen B (Son of Resident) published on 16 May 2016
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Review from Doug R (Son of Resident) published on 11 April 2016
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The manager always answered all questions asked and went above and beyond what I would expect.
I would highly recommend this care hotel to anyone looking for care for one of their loved ones. There is a lovely atmosphere when you walk in and this never seems to change.
Thank you for your care and compassion.
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The Review Score of 8.3 (8.319) out of 10 for Waterbeach Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.276 for Waterbeach Lodge is calculated as follows: ( (20 Excellents x 5) + (34 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 58 Ratings = 4.276
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.043 Points relating to the number of positive Reviews for Waterbeach Lodge is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 5 Positive Reviews ÷ 9.2 = 0.543
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Jan 2022
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Job Title: Registered Manager
Joined: 2024
Lynn has over 30 years of experience in the care sector, beginning her career as a Registered Nurse with the NHS. Throughout her career, she has successfully managed care homes of various sizes and has been instrumental in opening new care homes. Lynn is passionate about ensuring residents enjoy an excellent quality of life, often achieving things they never thought possible, all while living in a happy and inclusive environment. She deeply understands the importance of supporting relatives, providing them with peace of mind by ensuring their loved ones are well cared for, safe, and content. Lynn also emphasizes community integration and is dedicated to helping her team achieve their full potential in the vital and ever-evolving care sector.