The Gables

1 East Park Street, Chatteris PE16 6LA
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Top 20 carehome certificate
10 74 Reviews
  • The Gables, Chatteris
The Gables care home is situated in the market town of Chatteris, 24 miles from Cambridge, 20 miles from Peterborough and 12 miles from Huntingdon.

The team provide short-term, respite and longer term care and support for up to 49 residents at the home which is rated ‘Good’ by the Care Quality Commission (April 2023) and has an outstanding local reputation.

The home has wonderful private courtyard gardens, enjoyed by the residents. Inside, there are a number of large communal lounges, dining room and relaxing quieter spaces. There is a salon where residents enjoy regular hairdressing and nail appointments.

The team's main aim is to make residents’ stays as special as possible. Every day is special for The Gable residents, with fresh nutritious meals, and varied and interesting activities and entertainment. Each resident is treated to their own special personalised birthday cake; something The Gables is renowned for, ensuring residents have a very special day being spoilt.

The town of Chatteris is a pleasant and historic setting with many fantastic attractions including a library, local history museum and weekly market. The high street benefits from a post office, public houses, bakeries, newsagents and general stores. All are literally within a short walking distance from the home, with a doctor's surgery, multiple churches and local parks also close by.

The Gables is proud to have been recognised as one of the Top 20 care homes in the East of England, based on reviews from residents and their loved ones, by carehome.co.uk. The home has won this accolade for 6 years in a row.

Black Swan are incredibly proud of the service they provide and are always happy to invite people to have a look around the home.

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Care Provided by The Gables

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Julie Tyler (Manager)
  • Admission Criteria
    • All admissions are subject to an assessment by the home's management team
    • Ages 60+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for The Gables

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Care from £1,000

  • Weekly fees include personal care, all food and drinks, activities and entertainment.
  • (these prices are only a guideline, please contact The Gables to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • 24 hour visiting welcomed


  • Parking

  • Parking available outside home


The Gables Reviews (74)

Total of 74, showing 21-40
10

The Gables has a Review Score of 10 (9.995) out of 10, based on 16 reviews in the last 2 years. Over all time The Gables has 74 reviews.

Overall Experience

  • 72
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Review from Jody B (Friend of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since first contacting the manager at The Gables I have been very impressed and have been helped through every step of admission, and continued support. On my weekly visits, the staff are always very friendly, smiling, polite and always happy to help. The home is always very clean and tidy and my friend's
room is very comfortable. They are sympathetic to my friend's needs and always happy to spend time with him. He is impressed with the food, which is made on-site and has enjoyed a trip out to the marina already. They celebrated the Jubilee in style and keep me fully updated with my friend's needs and wants. I cannot speak too highly about the manager and her staff.

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Review from Rita J (Friend of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff I spoke to very pleasant, helpful and efficient.

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Review from Jean W (Daughter of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff all very caring. Manager runs a lovely, happy home. Wide variety of social activities enjoyed by all residents. Menu varied and cater for elderly residents. Residents needs all catered for, hairdressing and chiropodist visits, also local GP visits weekly. In all, a lovely, well-run home. Congratulations
to all staff.

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Review from D S (Son of Resident) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are courteous, very polite and nothing is too much trouble. The rooms are kept spotless and the food is very good.

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Review from Keith S (Son of Resident) published on 29 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a wide choice of care homes around St Ives but decided on The Gables because of the exceptional staff. From the first telephone call, the conversation was only about Mum and her specific needs. Since arriving, she has received excellent care from a kind, loving and professional team and has thrived
as a result. The facility is within an old, listed building and is warm, cosy and welcoming. Mum enjoys the food and the almost daily entertainment from volunteers and staff. The residents are encouraged to socialise and for us, the lack of dementia cases was important in Mum moving there. We recommend The Gables very highly.

Reply from Andy Twite, Regional Manager at The Gables

Thank you for your wonderful review. We are so pleased that The Gables is meeting Mum's needs and that she has settled in so well. We are always striving to provide the best care we can so it is fantastic to know that we are achieving this.


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Review from Carly D (Granddaughter of Resident) published on 3 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed to make a quick decision to move my Nan into residential care following a series of falls and ambulance call-outs. As a family, it was a very stressful and upsetting time, but we were assisted, comforted and helped every step of the way by the friendly staff at The Gables. They were able to
allow us to visit and get Nan settled in, within a week of our first enquiry and were as accomodating as possible, given the COVID restrictions. On bringing Nan to the home, the staff were so welcoming to us all and have kept us informed and updated on how she is settling in. They have answered all our silly questions and been so friendly throughout the whole process.

Reply from Andy Twite, Regional Manager at The Gables

Thank you so much for your lovely words, we are thrilled that The Gables is meeting your expectations.


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Review from Margaret H (Niece of Resident) published on 25 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I made the first phone call of enquiry and spoke to the manager who was extremely professional and informative. I knew The Gables was going to be a safe and caring environment for Uncle. The family was supported in all the arrangements for admission, and nothing was too much trouble.
The transformation of our uncle in the first few weeks has been amazing to see. He feels secure, very settled enjoying the food, companionship and activities. The staff are extremely caring. A special place for a special member of our family!

Reply from Andy Twite, Regional Manager at The Gables

Thank you so much for your kind words. We are truly appreciative of your review and thrilled that The Gables is meeting all your expectations as well as your Uncle's.


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Review from Kellyann P (Granddaughter of Resident) published on 16 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I have had the greatest support and guidance to a very lengthy and stressful council process getting my grandmother into the Gables as she has never been in a home we had our doubts she would be able to adjust. With thew warmest/friendliest team this is certainly not the issue. She absolutely
loves it! Thank you to the Gable team.

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Review from John W (Son of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a two-week Covid quarantine, Mum is settling in well and making new friends, participating in the activities and enjoying the food. The staff have been attentive and caring, and we look forward to visiting when conditions allow.

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Review from L M (Niece of Resident) published on 9 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in The Gables for over two years. She has always been shown the greatest of respect, and the best care has been given to her. At 99, she has become very frail. I am very assured that she is well cared for and her needs are met by the dedicated staff.

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Review from S W (Daughter of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with The Gables is more than satisfactory. Excellent staff and management. Very helpful and kind. Due to COVID, we have not been able to view Mum's room, but visited a friend in 2018 and was very impressed with cleanliness and atmosphere.

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Review from Lindsey T (Daughter of Resident) published on 29 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at The Gables for over 5-years.
During that time she received exceptional care from the staff who all went above and beyond, taking the time to get to know her and giving her individual care, even holding a special Australian day party for her.
The home has high standards
of cleanliness and a feeling of home from home, providing enjoyable entertainment even in the lockdown. All the staff are marvellous and are very welcoming at all times, keeping family informed as to what is happening with regular newsletters and telephone updates.
I could not have found a better home to meet my mother's needs, and I cannot praise all the staff enough.

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Review from Valerie W (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very grateful for The Gables at Chatteris. My dad was only there for about six weeks and he was bedridden most of the time but the carers couldn't have done more than they did. They kept him as comfortable and pain-free as possible, would recommend the home to anyone.

Reply from Andy Twite, Regional Manager at The Gables

Thank you so much for your wonderful review. We are so pleased we were able to provide the high level of care to Dad that you have mentioned.


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Review from Chris D (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Gables is a marvellous home for my mum, the staff are kind and professional always attentive. The food is exceptional and organised events. Terrific.

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Review from J H (Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at The Gables over Christmas and it was a wonderful experience and everything for me was perfect.

Reply from Andy Twite, Regional Manager at The Gables

Thank you so much for your kind words. We are so pleased that we were able to make your stay over the Christmas period so great. You are always welcome at The Gables.


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Review from J G (Daughter of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to live at The Gables after a hospital stay. She has problems swallowing food and had lost confidence in living independently. The manager and her staff have begun to build her confidence in eating and the care they are providing is exceptional. Mum enjoys the social side, company and entertainment,
she now has peace of mind that if she has any worries or problems there is always somebody there that she can speak to.

Reply from Andy Twite, Regional Manager at The Gables

Thank you for your lovely review, your kind words mean so much to us and affirm our faith in that we are providing the best service we possibly can.


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Review from David W (Son of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly care home, staff polite, always willing to help, nothing is too much trouble. Food is excellent, cleanliness is superb. Always made to feel at home. My first impression when I visited was that I felt comfortable and happy so, therefore, was willing to let my mum stay there and she has
nothing but praise for everything.

Reply from Andy Twite, Regional Manager at The Gables

Thank you so much for your kind words, they are much appreciated.


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Review from Susan E (Niece of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is kept really clean. Wonderful devoted carers and management. All home-cooked food and they will cater to all different tastes and dietary requirements. The laundry is just as you would do yourself. No stains and ironed lovely. Marvellous entertainment organised, singing etc, also exercise
plan in place. The manager keeps you informed of anything needed or if the resident is not well. In-house hairdressing if wanted. Could not fault anything. Very impressed.

Reply from Andy Twite, Regional Manager at The Gables

Thank you for the lovely review, we are so pleased and proud to be delivering the service we do at The Gables.


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Review from Emma C (Great-Niece of Resident) published on 28 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great uncle was recently lucky enough to spend a 2 week period in The Gables due to his daughter (who he is currently residing with) going on holiday.
I visited him once during the fortnight along with my mum and sister, my sister was able to visit a further 2 times.
On each visit, the home, facilities
and staff were absolutely faultless.
I can honestly say that we were made to feel more welcome than when we visit my great uncle in his current place of residence, we were treated better than we are by our own family.
He looked so well and much happier than we have seen him for a long time, it was truly lovely to see. My sister has 2 small children, the staff embraced the 2 visits they made to their great great uncle, nothing was too much trouble.
The day I visited, I was told that if we had phoned ahead the kitchen would have provided us with a meal to eat along with my uncle, how kind!
We all left the Gables wishing that our great uncle was a permanent resident there. Well done all!

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Review from Janet L (Daughter-in-law of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law had been in The Gables Chatteris for a year and the love and care given to her is above and beyond the carers 'just doing a job'.
The standard of everything is wonderful and very much appreciated by myself and the rest of the family.
We know she was loved genuinely by all the staff
and her care was exceptional.
I cannot praise the staff enough as it helped the family to know she was in good hands.
Sadly my mother-in-law has now passed away and the way that the carers handled the death was beautiful.
When my mother-in-law was fading, the staff kept a wonderful standard of love and care that she received all through her stay. Also, when we came back to say our goodbyes to mum, the girls had made her look so lovely and at peace. The girls had even taken the trouble to pick snowdrops from the garden to place in her hands.

We will always be eternally grateful to these lovely people for their love and devotion with mum and would highly recommend The Gables and staff to anyone.

Reply from Andy Twite, Regional Manager at The Gables

Thank you for your kind words about The Gables - it was our pleasure to look after your mother-in-law.


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Current Review Score: 10.0 (9.995)

Overview of Review Score

The Review Score of 10 (9.995) out of 10 for The Gables is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.995 for The Gables is calculated as follows: ( (187 Excellents x 5) + (1 Goods x 4) ) ÷ 188 Ratings = 4.995

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Gables is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

13 Bed Vacancies

posted 17 Mar 2025

Single En-Suite


Awards / Recognitions (18)

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Meet the Team (1)

Julie

Julie Tyler

Job Title: Registered Manager

Joined: 2016

Julie Tyler began her career in care as a domiciliary carer in 2006 after deciding it was time for a career change, and she says she has never looked back.
In 2013 Julie moved to residential care and began working her way up to deputy manager, and then registered manager of The Gables in 2016.
She says that working in this industry allows us to 'Touch people's lives and make a difference to them even in the darkest of times'.