Glennfield Care Home

Money Bank, Wisbech PE13 2JF
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9.8 65 Reviews
  • Glennfield Care Home, Wisbech
Located in a peaceful residential area, Glennfield is a purpose-built care home in the historic market town of Wisbech, near the royal estate of Sandringham in Norfolk.

A dedicated and experienced team provides respite and long-term care, including residential, dementia, nursing, nursing dementia, and end-of-life care. The compassionate team takes time to understand each individual’s life story, aspirations, and preferences, ensuring a truly person-centred approach to care, wellbeing, activities, and meals.

Glennfield offers a warm and engaging environment, fostering a strong sense of belonging. A Lifestyle Coordinator works with residents and their families to provide a variety of enriching opportunities, allowing individuals to participate as much as they wish.

The home is divided into six care suites, each featuring bright, stylish dining and living areas, creating a comfortable and social setting. Every suite includes a self-contained kitchenette, enabling the people who live at the home to prepare their own breakfast or snacks, while visitors are always welcome.

At the heart of the home is a vibrant coffee shop, a popular social hub hosting activities such as card games and knitting groups. It is also a welcoming space for residents to meet with family over coffee and homemade cake. Special bar events, organised in partnership with Elgoods Brewery, are always well attended and enjoyed.

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Care Provided by Glennfield Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 88 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Janice Davison (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (88)
    • Single Rooms with ensuite Wet Room (88)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Glennfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • We are happy to discuss our fees with you. Please do contact us.

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home know that spending time with your loved ones is important. It's an essential part of life for everyone. Seeing someone you care about is so much more than a visit, it builds the bonds that hold families and friends together.
    The team are committed to creating a safe, welcoming, and respectful environment for everyone — including the people who live here, visitors, and team members.


  • Parking

  • Visitors are welcome to park in the on-site car park.


Glennfield Care Home Reviews (65)

Total of 65, showing 21-40
9.8

Glennfield Care Home has a Review Score of 9.8 (9.817) out of 10, based on 26 reviews in the last 2 years. Over all time Glennfield Care Home has 65 reviews.

Overall Experience

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Review from S A (Granddaughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been with Glennfield Care Home for about a year and she was really happy, she made loads of friends. The staff are really friendly and made Nan's last moments peaceful. Nothing was ever too much for them to do, they went above and beyond their duty of care. If anyone is thinking about putting
their loved ones into Glennfield, believe me, their final years will certainly be good ones. Keep up the good work guys.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

We are so grateful for your lovely review. Thank you for the comments and thank you for your support.


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Review from N M (Daughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Glennfield since November 2022 after having a spell in the hospital, we, as a family, had to make a hard decision about where Mum would go after her hospital stay. Mixed emotions about her well-being and whether she would be looked after properly, anxious, scared and worried
but say no more, we found Glennfield.
From the start after our look-around tour, we knew in our hearts Glennfield is where we wanted Mum to go and we would fight to the end until she got there...clean, tidy and didn't feel like a care home. We were greeted by friendly staff who answered all our questions.
All the staff we have come across are wonderful, polite, caring and nothing is too much trouble.
They treat Mum with respect and with a caring nature.
She loves it there and has settled in so well, they treat Mum as family.
Love seeing all the photos and the trips they go on are fab.
Best decision we made, I feel so much better coming away now knowing Mum is being looked after and the kids love visiting Nanny as well.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you so much for your wonderful review. We are so glad that you are all part of the Glennfield family.


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Review from Jan B (Daughter-in-law of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been living in Glennfield since 2017. When he was more active, he loved to join in the events, and we loved the pictures supplied by the home. He liked to use the hair salon and the garden seats. However, his dementia has slowly advanced and he has moved through the units with this
progression, he is 'end of life' now but all the way through this 6-year journey Glennfield have kept him healthy, safe, and always treated as an individual with dignity and respect.


The staff and nurses are amazingly kind and helpful, I can't think of a better place for an unwell family member to live. Dementia is a 24/7 disease, I believe that the best, safest, kindest place for a beloved family member is in the safe 24/7 care of trained, experienced, dedicated staff.


We are very grateful to Glennfield for their continuing care.


Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you so much, Jan. It is an honour and a privilege to have your father-in-law living at Glennfield. Your positive feedback is wonderful to hear.


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Review from M G (Friend of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently visited a friend of mine at Glennfield. I had such a warm welcome from the receptionist and the manager, they helped me to sign in etc. went to the ward to see my friend and the staff are so friendly and welcoming everyone saying hello and chatting to me. The home is a very nice place with
a warm and comfortable feel plus very clean. A big thumbs up from me.
Keep up the good work

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you very much for such a lovely review. Thanks for taking the time to leave us your feedback.


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Review from Colin B (Son of Resident) published on 26 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to take a moment to express our and our whole family's appreciation and admiration for the way in which you continue to care for my father. As Dad is now quite advanced in his illness, his needs seem to become more complex by the day and therefore his need for skilled, compassionate and
dedicated medical care increases along with that complexity.
I want you all to know how grateful we are for the amazing level of care you provide for Dad. He has been with you for so many years now that you have essentially become family to him and in all those years we have never had a moment's doubt that you care for him as if he is, indeed, a part of your family. So thank you, from the bottom of our hearts, for all you do in your care of Dad. It really is so very appreciated.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Dad and all of you are definitely family. Thank you for your amazing feedback! The team will appreciate your words so very much.


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Review from Jill D (Daughter of Resident) published on 25 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Glennfield Care Home are amazing, especially on Bluebell they have an amazing team who always appear to work so well together and nothing is ever too much trouble for them, they are fabulous, and they always have a lovely smile and treat my mum so kindly and look after her as best as they
can under the circumstances they have to face, it's so nice to know she's in safe hands with them. Mum doesn't tend to go to many of the activities (which is the polar opposite to what she would've been like pre-dementia) but when she does there is always a nice photo on social media and she looks to be enjoying herself, thank you to whoever goes to the effort of putting all the pics and activities on social media, you do a great job too. Thank you again.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for your kind words. It’s a pleasure to have your lovely mum living at Glennfield.


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Review from Claire K (Friend of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous care home. The staff are friendly and welcoming. The care staff are lovely and so caring. The staff all seem to work together and get along. I would highly recommend this home. It is lovely, clean and feels welcoming.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you so much for your review. It is lovely to read your comments. Thank you!


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Review from M T (Daughter of Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care, kindness and friendship Mum received at Glennfield during the two years and two months she lived there was second to none. The staff really knew her and ensured all her needs were met. She was always treated with respect and dignity. The staff supported both Mum and the family throughout
difficult times. We cannot thank the staff enough for the excellent kindness and care they gave to Mum throughout her time at Glennfield Care Home.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you so much. We loved your mum very much and it was a pleasure and an honour to have you all as part of the family.


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Review from Jacqui S (Wife of Resident) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You may think ticking excellent for every box is a bit over the top, however, compared to the three previous homes my husband has stayed in, Glennfield exceeds in every aspect of his care. At last, I finally have total peace of mind and that means so much to me.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you so much! Were so glad you chose us. Thank you for all your support too.


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Review from S T (Next of Kin) published on 2 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved into Glennfield Care Home recently and she has settled in already. It was a move we were wary of due to how difficult it was for her last time, but Glennfield has been wonderful and has such impressive knowledge regarding dementia. Thank you to you all.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you very much for your review. We're so glad that your friend is settling in so well and thank you for your compliments.


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Review from L A (Granddaughter of Resident) published on 12 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Glennfield is a lovely home and my nan is so happy there. The staff are always so helpful and attentive and my nan had a soft spot for them all. Thank you for keeping her happy and safe. I would recommend this home.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for your review. It was so lovely to read and the team and I are so pleased.


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Review from D R (Brother-in-law of Resident) published on 30 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely friendly and helpful staff, excellent facilities and lots of activities to keep the mind and body functioning. The staff are an asset to the running of the home. I highly recommend this home. All in all, a well-managed facility.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for leaving us such a lovely review. We are pleased to hear that you think so highly of Glennfield.


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Review from G R (Daughter of Resident) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely clean home with very polite, caring, and attentive staff. Excellent facilities for the residents. Delicious meals. Lots of activities for the residents. Rooms are of a good size and well furnished.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for such lovely comments. We really appreciate you taking the time to submit a review.


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Review from Susan W (Daughter of Resident) published on 3 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment Mum went in I could see the professionalism throughout the nursing home, with every member of staff always treating Mum with respect and consideration. From a family view, when visiting nothing was too much trouble. I can never thank you enough for how you cared for Mum and us during
the late stages of her life. Your expertise made a traumatic time so much easier. Thank you.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you so much for taking the time to do this review. We are so glad that you chose Glennfield and so pleased that we could make a very difficult time a little bit easier. We’re always here for you.


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Review from Debbie S (Wife of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are polite and helpful. Nice to see staff that we get to know and know my husband well.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Hello. Thank you so much. You are all part of the family, and we are so pleased you are!


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Review from Laura R (Daughter of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is very settled here, his care is second to none. The staff always know us and what's going on with dad. I like that the staff are always the same and genuinely care. Thank you.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for your lovely feedback. We are so glad that you feel this way. Thank you!


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Review from Dorothy C (Wife of Resident) published on 29 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Same as before, high standards all round. Could not fault in any way.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for your high scores and your high praise! Thank you for being part of the Glennfield family.


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Review from S G (Nephew of Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt stayed at Glennfield for a period of respite and had an excellent stay. She needed to be in a care home for a while after being in hospital, and she has said that she would return for respite if needed as everyone was so helpful and kind.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for a lovely review, and thank you for taking the time to write it. We hope to be able to offer your Aunt another respite stay soon.


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Review from M T (Daughter of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Glennfield for a long while now and the family and I couldn’t be happier with the care my mum receives. The staff feel like our family and treat my mother like their family. They are all so wonderful.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you so much for your lovely review. It’s so nice to hear your wonderful comments.


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Review from W R (Son of Resident) published on 21 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so pleased with everything since my father moved into Glennfield. The manager was so very helpful with the whole process and explained every step to us. The care has been excellent, and I am relieved that my father is safe there.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for taking the time to leave a review. Thank you for the complimentary words, and I’m very glad that you feel some relief now.


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Current Review Score: 9.8 (9.817)

Overview of Review Score

The Review Score of 9.8 (9.817) out of 10 for Glennfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.817 for Glennfield Care Home is calculated as follows: ( (255 Excellents x 5) + (46 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 306 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glennfield Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (3)

Jan

Jan Davison

Job Title: Home Manager

Jan’s journey in the healthcare sector began straight after leaving school, driven by a deep passion for helping others. She started as a Dental Nurse, gaining experience in both NHS and private practices, before discovering her true calling in health and social care. Beginning as a carer, she quickly progressed into management, always striving to make a meaningful difference in people’s lives.


Throughout her career, Jan has taken on a variety of roles, working in care homes, community care, extra care, and housing. She has also shared her knowledge by delivering training and supporting teams across the country as a regional manager.


Although she took a short break to explore the hospitality industry, her heart has always been in care—a field where her dedication and compassion continue to shine.


Sarah

Sarah Bull

Job Title: Care Manager

Joined: 2008

Sarah became the Care Manager at Glennfield Care Centre in 2008 and has many years’ experience of working in the care home environment.
Sarah has an NVQ 4 in Care Management, an intermediate certificate in Health and Safety and has undertaken many workshops in various care related subjects.
Sarah is responsible for the running of the home in the absence of the Manager.


Nicoleta

Nicoleta Bunting

Job Title: Clinical Lead

Nicoleta qualified as a Nurse in Romania in 1997. She worked in different healthcare settings, from hospitals to community care and lots of other places in between.


She moved over to the UK to continue her nursing career in 2014 and has been working at Glennfield Care Home ever since. Now as the Clinical Lead, Nicoleta strives to ensure Glennfield Care Home continues to be a safe, happy place where people live a fulfilled life.