Glennfield Care Home

Money Bank, Wisbech PE13 2JF
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9.8 65 Reviews
  • Glennfield Care Home, Wisbech
Located in a peaceful residential area, Glennfield is a purpose-built care home in the historic market town of Wisbech, near the royal estate of Sandringham in Norfolk.

A dedicated and experienced team provides respite and long-term care, including residential, dementia, nursing, nursing dementia, and end-of-life care. The compassionate team takes time to understand each individual’s life story, aspirations, and preferences, ensuring a truly person-centred approach to care, wellbeing, activities, and meals.

Glennfield offers a warm and engaging environment, fostering a strong sense of belonging. A Lifestyle Coordinator works with residents and their families to provide a variety of enriching opportunities, allowing individuals to participate as much as they wish.

The home is divided into six care suites, each featuring bright, stylish dining and living areas, creating a comfortable and social setting. Every suite includes a self-contained kitchenette, enabling the people who live at the home to prepare their own breakfast or snacks, while visitors are always welcome.

At the heart of the home is a vibrant coffee shop, a popular social hub hosting activities such as card games and knitting groups. It is also a welcoming space for residents to meet with family over coffee and homemade cake. Special bar events, organised in partnership with Elgoods Brewery, are always well attended and enjoyed.

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Care Provided by Glennfield Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 88 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Janice Davison (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (88)
    • Single Rooms with ensuite Wet Room (88)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Glennfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • We are happy to discuss our fees with you. Please do contact us.

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home know that spending time with your loved ones is important. It's an essential part of life for everyone. Seeing someone you care about is so much more than a visit, it builds the bonds that hold families and friends together.
    The team are committed to creating a safe, welcoming, and respectful environment for everyone — including the people who live here, visitors, and team members.


  • Parking

  • Visitors are welcome to park in the on-site car park.


Glennfield Care Home Reviews (65)

Total of 65, showing 41-60
9.8

Glennfield Care Home has a Review Score of 9.8 (9.817) out of 10, based on 26 reviews in the last 2 years. Over all time Glennfield Care Home has 65 reviews.

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Review from J F (Daughter of Resident) published on 20 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived at Glennfield Care Home happily for years. They looked after her so well throughout her dementia and also throughout her last weeks and days. A lovely warm home with fantastic staff. Thank you.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for your review. Your words mean a lot to the team and I know that they were honoured to be able to care for your mum. Thank you again.


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Review from J M (Granddaughter of Resident) published on 30 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We didn’t want to have to choose a care home for Grandad but had to because of Nan’s health at the time. It turned out to be the best thing we could’ve ever done. He is much more settled at Glennfield than he was at home. He’s calmer and very content. Thank you so much to the amazing staff at the care
home.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for your lovely review. I’m so glad your grandad has settled in so well and is so content. It’s lovely to see.


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Review from Daphne C (Wife of Resident) published on 17 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came into the care of Glennfield in a very poor state of health. Sad to say I thought I was going to lose him but with the magnificent care of everyone nursing him he has pulled through. He is now taking an interest in life and making conversation but not only do they take care of my husband,
they care for my family and myself. I’m so glad we found this home they saved my husband’s life. Thank you all.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for your words which are so amazing to read. The team here are so proud of the care they deliver and your words will make them even more proud. Thank you!


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Review from Gerry S (Friend of Resident) published on 17 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was discharged from the hospital to Glennfield in March 2021. A member of staff who was not on duty the day my dad became a resident commenced their shift and initially thought he was there for terminal care and was shocked to find he wasn’t. He has now been a resident for seven months and I
have been absolutely astounded at the improvement in him. He has gone from being completely bed-bound, with very limited communication and an extensive ulcer, to now being able to, with help, sit out in a chair for short periods of time. The ulcer has all but healed and when we visit he chats, plays board games and laughs. Thank you to everyone caring for him. I now have my dad back and although I know he will never be “better” I know that he is safe and extremely well cared for by a team for who nothing is too much trouble.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for taking the time to write a review. We are so pleased to hear such wonderful comments and so pleased that you have ‘your dad back’.


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Review from Margaret G (Daughter-in-law of Resident) published on 11 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks for your support and care shown towards my mother-in-law. Wonderful staff, beautifully clean, welcoming environment, very high standards of care. The staff were very friendly but also professional. The family could not fault a single thing. Well done!

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

What lovely comments, thank you so much. It was a pleasure and honour to have your mum and all of you in our lives. Thank you!


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Review from Julia K (Daughter of Resident) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had the heartbreaking decision for my mum to move into a care home so her needs could be met.
Moved into Glennfield on Wednesday this week so early days yet.
Cannot thank all the staff enough. They are brilliant.
Friendly, professional and a great sense of humour, feel so blessed to have a place
like this for my mum.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Hello.Thank you for such a great review. It’s so nice to hear your comments. Thank you again.


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Review from B J (Daughter of Resident) published on 22 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is so happy at Glennfield Care Home. She stayed at another care home for a short stay prior to being at Glennfield and she has never been as happy and well looked after as she is now. The staff are so very kind and the care is excellent.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for your lovely review. What you have said about the team is so nice to hear. Thank you again!


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Review from R W (Husband of Resident) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was moved to Glennfield from another care home by social services. I can now sleep at night knowing she is being cared for.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for your review. We’re so pleased that you can sleep at night. You have been so supportive to the team here, so thank you.


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Review from K S (Sister of Resident) published on 30 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has lived at Glennfield for years now and the care is exceptional. The staff really do treat residents like they were family and they treat me like family too. They always keep me involved.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you so much for your lovely review. I’m so pleased that you really feel part of the family, which is what we hope for everyone who has a loved one living at Glennfield.


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Review from A C (Daughter of Resident) published on 2 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has received excellent care at Glennfield Care Home and we couldn’t be happier with how he has improved over the last months. His quality of life has improved so much. Thank you to all the caring staff.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for your lovely review. It’s wonderful to hear such compliments which show what an amazing job the team are doing!


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Review from B R (Daughter of Resident) published on 23 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Glennfield for a while now and we can see the improvement in her health and appearance. She has improved so much, we feel we have our Mother back. The care has been excellent and I would highly recommend this care home.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you for your amazing review. It’s so heartwarming to hear comments like this where you feel you ‘have your Mother back’. This is why we all do what we do, so thank you!


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Review from D M (Wife of Resident) published on 16 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Glennfield is a lovely place and my husband has settled in well. Staff are very good and it’s not like I imagined a care home to be. It’s modern and clean and my husband always looks smart like he always would want to be. Thank you to all of them there.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

We’re so pleased that you chose Glennfield Care Home. Thank you for your lovely review which the team will also be so pleased about.


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Review from M B (Wife of Resident) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to everyone at Glenfield Care Home who are looking after my husband. It was a difficult decision to make but I am glad that they took him in. They look after him so well. It is nice to know that he is at Glenfield Care Home.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Thank you so much for your lovely review. We are so pleased that you and your husband are part of the Glennfield family.


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Review from N S (Daughter of Resident) published on 24 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so worried about my dad going into a care home and the staff here were absolutely amazing with my dad, and amazing with us too. They are so warm and caring and nothing is too much trouble. It’s been difficult during the pandemic not seeing my dad as much as we did, but the staff have kept us informed
of everything.
Thank you so much for everything you do.

Reply from Katy Hughes, Care Home Manager at Glennfield Care Home

Hello. Thank you so much for taking the time to leave a review for Glennfield Care Home. It is so wonderful to see such positive feedback which we share with the team. Thank you again.


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Review from Debra H (Mother of Resident) published on 10 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care home. We never knew such love and warmth could be given to our son outside of the family home. But it exists at Glennfields. Staff always professional and confident in their care and gave us enormous confidence and peace of mind that our son was being well looked after and cared for,
even in challenging circumstances. Over the 5 and a half years our son was a resident, we could only praise and be astounded at the quality of care. We felt so close to many members of staff and they became, in a way, part of our family too... showing only warmth and kindness to us at all times. Nothing was too much trouble and all our concerns or worries were sympathetically and efficiently dealt with. We will never be able to thank them enough, but we do from the bottom of our hearts for their superb, excellent and outstanding care of our dearly beloved eldest son who sadly died on 17th August 2020, peacefully, calmly and with dignity. Fabulous care home.

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Review from Jon N (Son of Resident) published on 13 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First-rate care. Superb staff. I can't ask for more.

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Review from J Y (Daughter of Resident) published on 4 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise the home enough. They go above and beyond in all areas. So grateful to them and the way they treat my Dad.

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Review from J B (Friend of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this home gives excellent care, a friendly atmosphere, it's a pleasure to visit residents there and I would definitely recommend this home to anyone.

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Review from Becky W (Daughter of Resident) published on 12 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is one of the hardest decisions anyone can make to put a loved one into a care home. The guilt can be life-changing but seeing how well looked after Mum is has made this whole experience bearable. Everyone in Glennfield loves and cares for her like they would their own. When I visit I see how safe
Mum is and how her individual needs are catered for in every possible way. Because of everyone there working so hard I get to still have some semblance of a life. It would be impossible without them all. I may have lost a lot of my mum to dementia but I have gained the kindest and most supportive version of a family I could have hoped for. I really couldn’t recommend Glennfield more, it creates shining stars in a very dark place.

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Review from Kingsley F (Son of Resident) published on 29 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely astonishing level of care and love towards the people living here! Bright cheerful rooms with quality furniture. An atmosphere of cooperation, family spirit, respect and real skill in dealing with elderly or difficult people. Led by a manager of deep insight and massive common sense. Decent
food from a team of ladies unafraid to offer plenty of vegetables alongside tasty main dishes.
While there seems to be nobody 'just doing their job', because this is clearly not accepted as enough, there are some people working there who remind me of Florence Nightingale in their loving dedication to the real welfare of the residents. It is difficult to express sufficiently in words our gratitude to these people for looking after my ailing mother so well.

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Current Review Score: 9.8 (9.817)

Overview of Review Score

The Review Score of 9.8 (9.817) out of 10 for Glennfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.817 for Glennfield Care Home is calculated as follows: ( (255 Excellents x 5) + (46 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 306 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glennfield Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (3)

Jan

Jan Davison

Job Title: Home Manager

Jan’s journey in the healthcare sector began straight after leaving school, driven by a deep passion for helping others. She started as a Dental Nurse, gaining experience in both NHS and private practices, before discovering her true calling in health and social care. Beginning as a carer, she quickly progressed into management, always striving to make a meaningful difference in people’s lives.


Throughout her career, Jan has taken on a variety of roles, working in care homes, community care, extra care, and housing. She has also shared her knowledge by delivering training and supporting teams across the country as a regional manager.


Although she took a short break to explore the hospitality industry, her heart has always been in care—a field where her dedication and compassion continue to shine.


Sarah

Sarah Bull

Job Title: Care Manager

Joined: 2008

Sarah became the Care Manager at Glennfield Care Centre in 2008 and has many years’ experience of working in the care home environment.
Sarah has an NVQ 4 in Care Management, an intermediate certificate in Health and Safety and has undertaken many workshops in various care related subjects.
Sarah is responsible for the running of the home in the absence of the Manager.


Nicoleta

Nicoleta Bunting

Job Title: Clinical Lead

Nicoleta qualified as a Nurse in Romania in 1997. She worked in different healthcare settings, from hospitals to community care and lots of other places in between.


She moved over to the UK to continue her nursing career in 2014 and has been working at Glennfield Care Home ever since. Now as the Clinical Lead, Nicoleta strives to ensure Glennfield Care Home continues to be a safe, happy place where people live a fulfilled life.