I couldn’t have asked for a more caring team to look after my mother.
K D (Daughter of Resident)
Cannot praise the home enough. They go above and beyond in all areas. So grateful to them
Janet B (Daughter of Resident)
The staff are absolutely amazing and she really does love everyone of them.
Janet B (Daughter of Resident)
We are happy to discuss our fees with you. Please do contact us.
The home know that spending time with your loved ones is important. It's an essential part of life for everyone. Seeing someone you care about is so much more than a visit, it builds the bonds that hold families and friends together.
The team are committed to creating a safe, welcoming, and respectful environment for everyone — including the people who live here, visitors, and team members.
Visitors are welcome to park in the on-site car park.
Glennfield Care Home has a Review Score of 9.8 (9.817) out of 10, based on 26 reviews in the last 2 years. Over all time Glennfield Care Home has 65 reviews.
Review from J W (Wife of Resident) published on 24 April 2018
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Review from L H (Daughter of Resident) published on 24 April 2018
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Review from H F (Sister of Resident) published on 11 December 2017
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Review from S F (Sister of Resident) published on 8 December 2017
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Review from Margaret F (Mother of Resident) published on 8 December 2017
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The Review Score of 9.8 (9.817) out of 10 for Glennfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.817 for Glennfield Care Home is calculated as follows: ( (255 Excellents x 5) + (46 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 306 Ratings = 4.817
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Glennfield Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Dec 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Jan’s journey in the healthcare sector began straight after leaving school, driven by a deep passion for helping others. She started as a Dental Nurse, gaining experience in both NHS and private practices, before discovering her true calling in health and social care. Beginning as a carer, she quickly progressed into management, always striving to make a meaningful difference in people’s lives.
Throughout her career, Jan has taken on a variety of roles, working in care homes, community care, extra care, and housing. She has also shared her knowledge by delivering training and supporting teams across the country as a regional manager.
Although she took a short break to explore the hospitality industry, her heart has always been in care—a field where her dedication and compassion continue to shine.
Job Title: Care Manager
Joined: 2008
Sarah became the Care Manager at Glennfield Care Centre in 2008 and has many years’ experience of working in the care home environment.
Sarah has an NVQ 4 in Care Management, an intermediate certificate in Health and Safety and has undertaken many workshops in various care related subjects.
Sarah is responsible for the running of the home in the absence of the Manager.
Job Title: Clinical Lead
Nicoleta qualified as a Nurse in Romania in 1997. She worked in different healthcare settings, from hospitals to community care and lots of other places in between.
She moved over to the UK to continue her nursing career in 2014 and has been working at Glennfield Care Home ever since. Now as the Clinical Lead, Nicoleta strives to ensure Glennfield Care Home continues to be a safe, happy place where people live a fulfilled life.