Hill House

High Street, Ellington, Huntingdon PE28 0AB
Submit a Review
8.0 22 Reviews
  • Hill House, Huntingdon
Hill House Residential Care Home is situated in Ellington, Huntingdon. In this village setting, professionals provide personalised care, attention and stimulation to people of 65 years or more who may no longer be able to cope on their own. Each resident is treated as an individual and encouraged to live as full and active a lifestyle as possible.

The home has a heritage of over twenty years and is registered for thirty-seven residents. Its size means that residents benefit from an exceptionally high level of personalised care, provided by skilled, friendly staff. The care provided is built around residents' strengths and constantly seeks to improve their quality of life.

In addition to the comfort and security of 24-hour care, residents are encouraged to enjoy regular activities, outings and entertainment and can celebrate traditional festivities as they would in their own homes. As such visitors are welcome at any time

Show Hill House on the Map

Care Provided by Hill House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Adele T Hirst (Acting Manager)
  • Admission Criteria
    • Residential Assessed non Nursing
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 1

Funding & Fees Guide for Hill House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,200
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • All fees are dependent on the services users assessment .
  • (these prices are only a guideline, please contact Hill House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please ring door bell an you will be assisted - all visitors must use signing in book.


  • Parking

  • The home has an on site car park


Hill House Reviews (22)

Total of 22, showing 1-20
8.0

Hill House has a Review Score of 8.0 (8.041) out of 10, based on 8 reviews in the last 2 years. Over all time Hill House has 22 reviews.

Overall Experience

  • 12
  • 7
  • 1
  • 0
  • 2

Date Published

22
6
8
8
14

Review from Jay A (Friend of Resident) published on 13 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and open home with some very friendly staff. The staff were always visible and available.
I am very comfortable to recommend this home, it is clean and there were some activities taking place, and the other residents seemed very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Sister of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident of Hill House for approximately 18 months. She seems happy there and is well looked after. She enjoys watching television and reading in her room. The staff are all very welcoming and helpful. My sister can be a bit fussy as regards food but the staff are happy to oblige
with something she would like. It is nice to see a hairdresser and chiropodist now visit the home on a regular basis and my sister's hair always looks very nice when she has been to the hairdresser. I receive a monthly newsletter from the home saying what the residents have been up to and what they will be doing, which I appreciate as I don't get to visit very often.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D P (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the new management and staff have done a wonderful job turning the place around and getting things up to standard, the staff are very friendly and knowing my mum is cared for very well, the home is spotless and cleaned up to a very high standard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Mother of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is so happy, if my mum is happy I am happy, she loves her home cooked food and all the staff that work at her care home. Mum loves Hill House. When we chose Hill House for mum's care it was meant to be, my nanny and grandad stayed at Hill House before it was a care home, when it was a bed and
breakfast for their honeymoon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marilyn S (Daughter of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, feel like part of a family and always made welcome. Any problems are discussed with us and we are just a phone call away. We can ring or visit at any time, food is good, hairdresser and chiropodists visit regularly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R R (Daughter of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been at Hill House for a number of years, and at times care has not been up to standard. However, I was very pleased to see that in the last 4 or 5 months, standards have taken a turn for the better. I was also sent a copy of CQC report to read, and so was also very pleased to see that Hill
House now has a good report across all aspects.
Well done to staff and all people involved, may it remain as good. I'm now happier that Mum is being looked after so much better.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sharon S (Granddaughter of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This home should not be open. The abuse and neglect are listed on the CQC website. The staff and owner are shameful. Make sure you review this home and if your family are in here please look into CQC and believe what you read.
My family member was in here but not for long after truths came out.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John T (Son-in-law of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

This home is an absolute shambles. From entering the home there wasn't a hello or who are you seeing by the staff members. No pen to sign in or out. The rooms were filthy dusty, and full of cobwebs. There was even a pile of dirt/dust inside the drawers. I found the staff members including the owner
to be extremely unprofessional and rude. We are having to deal with the correct authorities due to the neglect and abuse that have been witnessed, absolutely sickens me.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amy M (Daughter of Resident) published on 19 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From working in care myself I know that the most important thing in any place is the staff. With all the best equipment and facilities, if the staff do not care then the residents won't be happy.
From the moment we arrived the staff had my mum laughing and joking and they were so quick to build bonds
with her! Staff have been great at supporting me with working with my mum's social worker to advocate for what is best for my mum. My mum is always sending me pictures of chocolates the staff have taken to her room and also tells me how lovely they all are!
They are never too busy to take the time to talk with family and are always smiling. This truly is a home away from home.
I can't thank you enough for all you have done and when I have been at the point of giving up fighting for my mum's needs you guys have motivated me to keep pushing for the social worker to make sure her needs have been met!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S L (Son-in-law of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home. Helpful and friendly staff who go out of their way to make us comfortable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra G (Daughter of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Although the facilities need updating and the gardens need to be maintained and more accessible, the carers are amazing - especially certain staff members who are always extremely helpful and caring towards my mother. I would like to see more activities provided but as I'm not there I haven't got a
full insight into this. I have noticed that when I am there at the weekends it seems that the carers are extremely busy and in my view could do with a few extra carers. I do feel a couple of the carers are outstanding.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Aimee J (Granddaughter of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is very happy. Brilliant staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia L (Daughter of Resident) published on 19 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home. Very pleased with the treatment of my mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Son-in-law of Resident) published on 7 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always welcoming to me as a visitor and are very patient, caring and cheerful with the residents including my mum-in-law.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard E (Ex Family Member) published on 20 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited twice, the staff are excellent, helpful and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth B (Granddaughter of Resident) published on 8 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan always seems happy and relaxed and although I haven't seen her room I have heard it is clean and comfortable. The staff are wonderful and so caring which makes such a difference to us as family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stuart R (Son of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but respect for the staff at Hill House as they do an excellent job always friendly and have a joke and a smile.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Phillip C (Son of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was very relaxed and waiting to meet us in the conservatory (her favourite place), very private and peaceful/quiet. I had a lovely visit. Mum looked very well and was dressed very smartly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Y M (Daughter of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very professional, yet caring and understanding. Flexible for service users needs and values.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Son of Resident) published on 11 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum always enjoys meeting up with the family and enjoys the conservatory and looking into the garden. She was a very keen gardener. Appreciated the attention and physical contact people bring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.0 (8.041)

Overview of Review Score

The Review Score of 8.0 (8.041) out of 10 for Hill House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.630 for Hill House is calculated as follows: ( (37 Excellents x 5) + (31 Goods x 4) + (1 Poors x 2) + (23 Very Poors x 1) ) ÷ 92 Ratings = 3.63

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.411 Points relating to the number of positive Reviews for Hill House is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 6 Positive Reviews ÷ 7.4 = 0.811

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Hill House

What types of Care is Hill House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hill House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Hill House have?

There are 30 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Hill House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hill House to the centre of Huntingdon?

5.0 mile(s) as the crow flies, distance by road may be significantly further.