Home Meadow

Comberton Road, Toft, Cambridge CB23 2RY
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9.7 73 Reviews
  • Home Meadow, Cambridge
Home Meadow is located in Toft, a quiet village in West Cambridgeshire and has views across the countryside. The home offers a relaxing and peaceful environment, with many rooms having views over the grounds and beyond. The gardens are stocked with trees, shrubs, roses and bedding plants that provide year-round colour and interest, whilst large windows flood the rooms with light. There are also secluded courtyard gardens that provide a quiet sun-trap where residents can sit sheltered from the wind and enjoy the peaceful atmosphere.

This warm, bright and welcoming home offers both residential care and a day care centre. The home comprises four attractive wings, namely Snowdrop, Primrose, Fuchsia, and Bluebell. Each wing has its own lounge and dining area as well as kitchen and bathroom facilities. Bedrooms are spacious, well-furnished and decorated to a high standard and residents are encouraged to bring items of their own furniture and possessions to complement those already provided, and to make their room feel personal and individual.

Care staff are trained to the highest standards and chosen not only for their skills, but also for their warmth, friendliness and caring attitude. Staff are available constantly to provide professional care that respects the rights and dignity of the individual.

Residents are regularly assessed to ensure their needs are met. Appointments can be made with a visiting optician, dentist, and chiropodist. Home Meadow also has an in-house hairdressing salon that provides all the usual services plus manicures and hand massages.

Catering staff provide delicious meals and snacks throughout the day and special diets can be catered for.

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Care Provided by Home Meadow

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Noby Jacob (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (49)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 1

Funding & Fees Guide for Home Meadow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,470
    • Self-Funded Residential Dementia Care from £1,470
    • RESPITE Self-Funded Residential Care from £1,520
    • RESPITE Self-Funded Residential Dementia Care from £1,520
  • (these prices are only a guideline, please contact Home Meadow to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Home Meadow Reviews (73)

Total of 73, showing 41-60
9.7

Home Meadow has a Review Score of 9.7 (9.670) out of 10, based on 16 reviews in the last 2 years. Over all time Home Meadow has 73 reviews.

Overall Experience

  • 45
  • 26
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Date Published

73
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Review from Bashar L (Son of Resident) published on 19 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident in the Fuchsia wing for almost a year now and although it took her quite a few weeks, if not months, to settle in, she's been very well taken care of throughout. If anything, her level of care has improved under the new management as of last December, for which I'd like to commend
both management and staff, day & night, without singling out any one individual, as they have all worked in an exemplary fashion and continue to care for Mum to the best of their knowledge and ability. I recommend Home Meadow in Toft without any reservations.

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Review from W R (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm writing this review to explain and help others in making the right decision if thinking of choosing Home Meadow. My Mum is a resident in Primrose Wing. Mum is so very happy and very well cared for. The period I would like to write about is Christmas, and especially Christmas day. Reception was so
pretty, decorated with a large Christmas tree. Christmas activities were so well planned so everyone had something to look forward to. I went to spend Christmas morning with Mum and it was such a happy atmosphere, carols playing, a member of staff was dressed as Father Christmas, handing out present to all the residents, lovely special gifts to them from Home Meadow. Well done to all the staff that were working Christmas Day, plus a really big special thanks to all the staff and volunteers at Home Meadow.

Reply from Laura Adams, Home Manager at Home Meadow

Thank you for your lovely comments. It has been a pleasure getting to know you and your mum. Many thanks.


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Review from Hilary P (Friend of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly friend went into Home Meadow in early February this year (2019), at his own suggestion. He does not want to be in a care home because it represents his loss of memory and cognitive function. Despite this he has nothing but praise for Home Meadow, he says 'the grub is excellent' - and we can
see how well he is eating - 'the staff are kindness itself', and we can see with what care and respect he is treated, and he finds his room homely and pleasant, despite his sadness at not being in his own home.

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Review from Fiona G (Daughter of Resident) published on 15 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot say enough about the staff and carers at Home Meadow. They have taken excellent care of my father for 2 years. They have expertise in dealing with people with dementia. They keep the patients as busy as possible. Above all, they are so compassionate and patient. I am so grateful.

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Review from H Y (Daughter of Resident) published on 14 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are caring and do the best possible in, sometimes, difficult circumstances. (Shortage of staff at weekends doesn't make it easy for those on duty).
Mum seems generally contented. She likes being made a fuss of.

Reply from Patience Mvubu, Home Manager at Home Meadow

Good afternoon
Thank you so much for your feedback, I can assure you I cover the weekends with the same number of staff I cover with during the week. I am going to work closely with the team to utilise the resources we have to ensure a smooth and good quality service to your Mum and all the residents at Home Meadow. As usual, my door is always open or you can drop me a line via email should you have any concerns.
Kind regards.


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Review from N S (Son of Resident) published on 14 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always found the staff very welcoming, greeting us warmly. They clearly all have a good relationship with the clients when we have observed them. We go to visit all times of the week (unannounced) and the clients are always happy and there is always a family feeling at the home at all times.
A very well done to all the staff, they all work extremely hard to ensure everyone is happy. Thank you.

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Review from Jackie R (Daughter of Resident) published on 14 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Comments for Dementia Area (Primrose).
Whilst the ratio of staff to residents is complied with, an extra staff member would be useful to all.
Can more be done to reduce the smell of stale urine when you enter the area?
The staff know the personality of our mum, which is lovely.
The pictures on the
walls and books etc give a homely feel.
The staff are very welcoming and definitely treat residents with respect.

Reply from Patience Mvubu, Home Manager at Home Meadow

Thank you very much for your feedback, the matter you have raised is in hand but as this has now been absorbed by the walls over the years it will need time to completely get rid of it as my Domestic Team tackles this. I know you visit often and I look forward to getting feedback as this will definitely improve.


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Review from Angela T (Daughter of Resident) published on 3 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Toft Home Meadow Care Home is good. The staff are caring and very hard working. The food is good and nutritious. Relatives are very welcome. There are regular activities including art, singing and games.

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Review from Guy Manning S (Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always very clean. The staff are always helpful and caring. Laundry staff are very, very good to me. Meals are excellent. I have a funny stomach but this is always taken care for in my meals. I cannot fault the home in any way. Entertainment is always taken care of, regardless of age.

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Review from R B (Daughter of Resident) published on 24 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very friendly and relaxed. Residents are encouraged to so what they can and help when needed. In the mornings there can be a jolly atmosphere during activities. Visitors are always welcome.

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Review from June C (Partner of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner went to Home Meadows 2 years ago.
A new manager has recently taken over and things have improved greatly. She is very caring, listens to your concerns and had made life much more comfortable for my 91 years old partner with vascular dementia.

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Review from I S (Daughter of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad says the food provided is good and he always gets his second helping if he likes something served, particularly. All the staff are very caring and go out of their way to help him and me and to accommodate his special needs. The most important thing to me is they really take excellent care of
him he is safe and happy at Home Meadow.

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Review from Susan S (Daughter-in-law of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home Meadow is very friendly and family orientated. My Mum was very happy and well looked after here. We were able to visit any time. All the staff were friendly and very efficient. Everywhere was clean and well organised. The residents have lots of activities and entertainments. The staff treat them
as their own.

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Review from William C (Son of Resident) published on 20 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Today 30/3/2018 at 06.30 we got a phone call to say Dad was on his way to A&E again. This time for stitches to his face. Fell out of bed apparently. His bed is less than one foot off the ground and nothing to bang his face on!
Since being in Home Meadow he has been to A&E many times which is concerning
us as to how this is being run, staff turnover is 60 to 70%.
This care home seems to cover up all the time and we feel lied to all the time. He is never taken out on trips and has to sit in a chair all day as he has lost the use of his legs and eyesight. His belongings are taken from his room on a weekly basis even though we ask to keep his door locked.
Our overall opinion is that if you are thinking of sending a loved one here you should think again.
2/10 is our rating for this care home and needs lots of improvement.
They asked us to take our first review down with promises of improvements. Unfortunately, this one stays.

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Review from Debbie J (Daughter of Resident) published on 28 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Home Meadow are wonderful. They genuinely care and do everything they can to make the residents feel like they are part of a family home. I couldn't have hoped for a better environment for my 90-year-old Mother to be in, she has been there for 6 months.


Christmas is a special time at

Home Meadow and the build-up has been amazing. There are Christmas trees and decorations everywhere and there have been countless entertainers and extra activities. Christmas Day was lovely and all the staff who were working were either dressed as Santa or one of his/her elves or were bedecked with tinsel. Each resident was given a gift from the home, it is the only gift my Mother commented on! The food was fantastic with every trimming you could think of, the chefs at Home Meadow are truly brilliant.


Whilst Christmas has been made really special for the residents the most important thing about Home Meadow is that the quality of care and the facilities is top notch every day.


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Review from Guy M S (Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home in general and all the staff care for us all. They are always ready to help any time of the day. If you are feeling down they will always find something to cheer you up. This is any time of the day or night. Help and care is always available. Not a thing is too much trouble for the staff, they
will always help any time of the day or night. For this I will always thank them. Thank you all.

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Review from Theresa H (Daughter of Resident) published on 27 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum became a resident at the home in 2016. The manager was there to greet us and welcome us. Mum was helped and made to feel extremely comfortable by the staff who all came in to introduce themselves. The staff became special to Mum as their care and love were brilliant. It made Mum's days very happy.
The respect and dignity shown by all in the last few days were especially thoughtful and professional, taking every consideration for Mum, giving her dignity to the end.

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Review from Nicholas M (Son of Resident) published on 4 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very inviting and friendly home. Kind and caring staff. Good level of activities. My mum likes it second to being at home.

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Review from S S (Daughter-in-law of Resident) published on 2 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the home and care my mother-in-law receives. She seems to enjoy the activities.

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Review from Matthew M (Son of Resident) published on 28 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good caring staff. Clean, warm environment, good food, plenty of activities.

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Current Review Score: 9.7 (9.670)

Overview of Review Score

The Review Score of 9.7 (9.670) out of 10 for Home Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.670 for Home Meadow is calculated as follows: ( (128 Excellents x 5) + (58 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 188 Ratings = 4.67

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Home Meadow is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (2)

Noby

Noby Jacob

Job Title: Home Manager

I am a Registered Nurse with an NVQ Level 5 and have completed mentorship training. I enjoy the new environment and meeting new people, as it allows me to learn and share knowledge. I enrich the residents' lives by spending time and getting to know them.


Helen

Helen Hensman

Job Title: Administrator

Joined: 2024

I enjoy that no two days are the same in the Care Home, and I always strive to go above and beyond to make residents' time as comfortable as possible. I hold an NVQ Level 3 qualification.