Incredible place! From the very first meeting to today, the Langdon House team have been exceptional
Jim S (Son of Resident)
We can not thank you and the wonderful staff enough you are all a credit to the care service
Barry R (Son of Resident)
Very friendly, helpful staff. Nothing too much trouble.
Patricia S (Wife of Resident)
Ample parking available at both the front and rear of the home.
Langdon House has a Review Score of 9.5 (9.521) out of 10, based on 18 reviews in the last 2 years. Over all time Langdon House has 34 reviews.
Review from Rosalind B (Daughter of Resident) published on 10 March 2022
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Reply from Clare Robinson, Home Manager at Langdon House
Thank you for your positive feedback, we very much appreciate you taking the time to complete the questionnaire which enables us to continually evaluate our service to our residents and their families.
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Review from Catherine H (Daughter of Resident) published on 20 January 2022
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Reply from Andrea Sullivan, Sheltered Schemes Manager at Langdon House
Thank you so much for your kind comments regarding the care of your mother. It's very much appreciated and we will ensure your kind words are passed onto the team.
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Review from Peter D (Son of Resident) published on 26 August 2021
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Reply from Andrea Sullivan, Business Manager at Langdon House
Many thanks for your kind comments, your feedback is very much appreciated by us. We very much enjoyed caring for Mother. We will ensure this is passed onto the Care Team. Best wishes.
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Review from C S (Next of Kin) published on 21 April 2020
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Review from Michael H (Son of Resident) published on 10 March 2020
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Review from P B (Daughter of Resident) published on 26 November 2019
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Review from M P (Sister of Resident) published on 3 October 2019
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Review from Sally W (Daughter of Resident) published on 23 September 2019
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Review from Anna B (Daughter of Resident) published on 29 August 2019
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Review from Anyta H (Daughter of Resident) published on 13 August 2019
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Review from L H (Daughter of Resident) published on 30 July 2019
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Review from Margaret B (Daughter of Resident) published on 4 June 2019
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Review from Michael H (Son of Resident) published on 19 March 2019
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Review from Julie B (Daughter of Resident) published on 22 September 2017
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Reply from Clare Robinson, Home manager at Langdon House
Thank you so much for your comment, we appreciate such positive feedback to be shared to all who may wish to use our service as well as to the fantastic staff team that ensure high standards are continually delivered at Langdon House in a 'caring, responsive' way. We are pleased to say this supports the recent CQC inspection on 20/7/17 that rated responsive as 'Outstanding'
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The Review Score of 9.5 (9.521) out of 10 for Langdon House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.521 for Langdon House is calculated as follows: ( (141 Excellents x 5) + (45 Goods x 4) + (19 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 211 Ratings = 4.521
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Langdon House is based on 15 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 15 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 02 Apr 2025
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Job Title: Home Manager
Joined: 2024
Andreea joined us towards the end of 2024 and brings a wealth of experience and a passion for care to her role.
She began her nursing career overseas before moving to the UK in 2014 and has quickly progressed to lead our wonderful team. Andreea is focused on creating a home-from-home environment that supports each resident to be involved in decision making, event planning and to continue to pursue their hobbies and interests.
Job Title: Team Leader
Joined: 2023
As one of the Team Leaders here at Langdon House Sophie is a key member of the care team and takes responsibility for promoting person-centred support for each of our residents.
Sophie has years of experience caring for older people and managing teams to provide outstanding care and support. Always available for a chat, Sophie is most often found in the home's communities supporting the residents and her team.
Job Title: Team Leader
Joined: 2023
Megan loves caring for residents and learning about their life stories. Having worked across various care homes Megan loves the close-knit family feel at Langdon House.
Working towards creating an incredible care team and supporting each family to be involved in all aspects of care decisions, Megan is passionate about her role.
Job Title: Lifestyle coordinator
Joined: 2023
Claudia is passionate about making a difference to our residents day to day life.
In her role Claudia is responsible for ensuring that the residents are able to participate in sociable, fun and rewarding activities. Her team are very passionate about their work and love putting smiles on the residents' faces.
Claudia ensures that the residents are involved in the planning of the activity calendars and encourage residents to continue with the hobbies that they have enjoyed throughout their lives. Every resident is supported to try new things.
Job Title: Head Of Housekeeping
Joined: 2022
Dawn has worked at Langdon House for years and takes pride in keeping the home immaculate at all times.
Leading the way through the best possible example, Dawn is responsible for the high standards of cleanliness throughout the home. Alongside her Housekeeping role, Dawn is hugely supportive of the care and Lifestyle teams and regularly gets involved in activities around the home.
Job Title: Admin Manager
Joined: 2024
Rosie has worked as a carer for many years before moving into the administration side of care.
Rosie's friendly team are the first people you meet on arrival at Langdon House and are always on hand to help with any questions that residents and families have.
Job Title: Head Of Maintenance
Joined: 2023
In his role, Dave strives to ensure that every corner of Langdon House is not just functional but also safe and comfortable for everyone who calls it home. Whether it's fixing a leaky tap or ensuring the heating system runs smoothly, he takes pride in his work, knowing that it contributes to the well-being of our residents.
Dave finds the work incredibly rewarding and loves seeing the smiles on residents' faces makes all the hard work absolutely worthwhile.