Lyncroft Care Home

81 Clarkson Avenue, Wisbech PE13 2EA
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10 73 Reviews
  • Lyncroft Care Home, Wisbech
Lyncroft is a large, period house situated in an attractive wooded avenue in the old market town of Wisbech in Cambridgeshire. It provides a perfect setting in which to care for and support its elderly residents. Whilst the main building retains many of its original features, modern facilities and a homely atmosphere throughout combine to offer comfort in an environment that blends the contemporary with the traditional.

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Care Provided by Lyncroft Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Clair Taylor (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (53)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010
    • Number of floors: 3

Funding & Fees Guide for Lyncroft Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,550
    • RESPITE Self-Funded Residential Dementia Care from £1,550

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Lyncroft Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time


  • Parking

  • There is onsite car parking available


Lyncroft Care Home Reviews (73)

Total of 73, showing 1-20
10

Lyncroft Care Home has a Review Score of 10 (9.967) out of 10, based on 13 reviews in the last 2 years. Over all time Lyncroft Care Home has 73 reviews.

Overall Experience

  • 64
  • 6
  • 2
  • 0
  • 1

Date Published

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13
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Review from Anthony H (Friend of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always receive a very warm welcome, environment was clean and tidy. The residents always look well-presented and cared for.
Staff are polite, respectful, very helpful and knowledgeable.
Facilities are top notch and the residents appear to enjoy the activities on offer.
I highly recommend this care
home!

Reply from Clair Taylor, Home Manager at Lyncroft Care Home

Thank you for your kind words, it is a pleasure caring for all of our residents and family members within our home.


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Review from David B (Son of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the care of Lyncroft for three and a half years. She was always happy with her standard of care and for that, we are eternally grateful. The fact that she was confined to bed for most of that time and never suffered from bed sores is a testament to how well she was cared for. All staff
members were attentive to her needs. I was well informed of any medical or personal requirements.

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

Thank you for your kind review of our home and care. We loved looking after your mother, she was a delight to care for.


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Review from Margaret F (Sister-in-law of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, attention and love that has been given to our family member has been without fault. We are so pleased that we were given a place at Lyncroft we could not be more pleased. We feel this is just like home and know that she is in excellent hands, also the care the family receives. Thank you so
much.

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

Thank you so much for your lovely words. It has been our pleasure to care for your loved one and get to know her family. We care for our residents as if they were our own family and we are glad you were able to relax and feel supported here.


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Review from Jemma Y (Granddaughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family really appreciate everything you are doing for us in this sad time for us. Bringing us snacks, drinks and sandwiches, and taking good care of my nan. We really appreciate it, especially considering we are such a large family.
So many thanks.

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

Thank you for your kind words; it has been our pleasure to care for your nan and welcome all her lovely family to Lyncroft.


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Review from Viv K (Friend of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting my long-term friend I have found the staff very welcoming and friendly. Communication very good and informative. Rooms very clean and everything seems to be well-organised. Activities for residents are excellent. Although I understand staff are very busy, I would like to see more interaction
with individual residents. Otherwise I can't fault the care home.

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

Thank you for your kind review and we take on board your comments. We strive hard to ensure the well-being of our residents is of utmost importance and all our staff and well-being team love interacting with our residents.


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Review from Barrie W (Friend of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 20 months experience of Lyncroft, as a visitor to a resident, has demonstrated that the home is exceptionally well-managed. The home presents a safe, welcoming, warm and light environment with stylish, contemporary furnishing throughout. The themed areas situated around the home present perfect opportunities
for residents and visitors to reminisce. The bistro and lounges are particularly attractive environments for residents and visitors to meet away from their rooms. Managers and staff are friendly, compassionate and professional in all situations, always very approachable.

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

We are absolutely overwhelmed by your lovely comments. We love our home and our staff love their work. We strive to provide a safe, fulfilling and stimulating environment for our residents. We are very grateful to residents' friends and families for making Lyncroft the home it is.


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Review from Joyce C (Sister of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a bad fall in December 2022, it was decided my brother needed to move into a care home. In February 2023, he moved into Lyncroft, and the improvement in his health is down to the 24/7 care by the dedicated staff. He is now fit enough to engage in all of the activities and even helps out in the
lovely garden. He loves trips to the cinema, plus other visits out. We take our dog (Cindy) to visit and this is really good for everyone. Thank you to everyone at Lyncroft for your dedication and hard work; you really are appreciated. Thanks again.

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

Thank you for your lovely comments; we love looking after your brother, and everyone is always delighted to see Cindy, the dog. Thank you for choosing Lyncroft and becoming part of our Lyncroft family


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Review from S P (Friend of Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Lyncrodt was taken over with a new manager, residents and staff are much happier. Relatives are more relaxed knowing their loved ones are being well cared for. The home always smells fresh, and the staff are always friendly and helpful. There is a good variety of daily activities to stimulate
the residents, even staff. Five-star home.

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

Thank you so much for your very kind words. We love getting to know our residents and tailoring our activities to their needs, making life fun and engaging for them. Our staff all enjoy supporting the residents to fulfil their days.


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Review from D W (Daughter of Resident) published on 9 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lyncroft is a beautiful care home set within beautiful gardens. It is decorated and furnished to a very high standard. All staff are very polite and welcoming and nothing is too much trouble. My mum has been a resident for over 3 years and it's so nice to know that she is being cared for by such professional
and caring staff. They have fantastic events which families are welcome to attend, and lots of activities for the residents to participate in if they wish to. I would recommend this great home to family and friends and feel so lucky that my mum is able to live in the beautiful home.

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

Thank you so much for your lovely comments. We are so pleased your mum is happy at Lyncroft and we love caring for her. Thank you for all your support and for being part of our family.


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Review from S M (Daughter of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lyncroft is a lovely caring home. The staff of all duties are very friendly, helpful and always on hand when you need them. Haven't got any problems or worries at all with Mum's care, and room, all meals are really good and look really nice. Lyncroft is a top-rated care home run by excellent staff.
Well done to you all.

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

Thank you for your lovely comments. It is our pleasure to care for your mum. Our staff love what they do and we love having you all as part of our Lyncroft family.


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Review from Chris B (Daughter-in-law of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Lyncroft Care Home, Wisbech enough. From day one my mother-in-law was made so welcome and very quickly felt at home. It is with great sadness that she was only in Lyncroft for 3 months before she passed away but during that time she was included in all activities and taken on outings
to a tea dance and the seaside to name but two. The staff were always polite, attentive and caring. I am so happy that we chose Lyncroft to look after her in her last few months. I can't thank them enough.

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

Thank you so much for your very kind words. In her short time here your mother-in-law and all your family quickly became a much loved part of our Lyncroft family. We were so sad to lose such a beautiful lady and we miss you all.


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Review from W J (Son of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came in for two weeks of respite, she was confused and in pain. Two weeks later she is a different person, clear of thought and happy again.

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

We are delighted your mum enjoyed her rest and recouperation time with us. She was a pleasure to care for and we wish her all the very best. Thank you so much for your kind words.


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Review from L C (Daughter of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and friendly. Nothing is too much trouble. A good activities manager gets them activated. Good location - near to the park and town centre for walks. Also has lovely outside areas. All staff are very welcoming. My mother is having a new lease of life.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

Thank you for your kind words. We are so pleased that your mum is enjoying her time at Lyncroft. It is a pleasure to care for her


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Review from Allison C (Friend of Resident) published on 6 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so impressed with the consistent cleanliness of the building and the friendliness of every single staff member, every time I visit. I have never come across such an excellent care provider and I work part-time in an independent living scheme, which also offers care. A*

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

Thank you for taking the time to write such kind comments about our home. We hold ourselves to extremely high standards, both in care and the environment we provide for our residents and it is so lovely to know it is evident to our visitors.


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Review from Cilla A (Daughter-in-law of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law had been a resident at Lyncroft Care Home for nearly five years until he passed away earlier this month. The love and care he was provided with, particularly since the change in management last year, was far beyond our expectations. This extended to the whole family, and the support
has continued since his passing. Our views on his medications were considered and passed to the appropriate agencies. All the carers treated him with love and respect and we received regular updates on his health and welfare. His room was bright and always clean. The menu options were varied and his individual requirements catered for. The entertainment has also improved considerably over the last few months and we love seeing the interaction and inclusion of all the residents. There is always something for everyone. Thank you so much, we are so grateful to you all.

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

Thank you for your very kind words. The families input into your father-in-law's care was invaluable, this enabled us to have a truly person-centred and holistic approach which is what we strive for. Thank you


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Review from P M (Son of Resident) published on 13 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From myself and my family, I cannot thank all the staff enough for their professionalism, its quality and all the staff I know their names. They are part of the family. They all show and give lovely and care to my dad and the residents. The place is kept so clean, the food is exceptional, the whole
facility is up there, and people can learn a lot from the Lyncroft setup. Keep it up.

Reply from Mel Cushen, Customer Relations Manager at Lyncroft Care Home

Thank you for such lovely comments. We are so pleased you chose to entrust Lyncroft with your Dads care. He is a pleasure to care for, and we welcome you all as part of our Lyncroft family.


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Review from Angela H (Sister of Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At what was a distressing time for my sister, her children and her wider family on moving her into residential care, the support of management and staff to help her settle in was much appreciated. Overall, the staff are friendly, though professional towards residents and visitors alike. Entertainment/activities
are very good. Also, the menu choices offered to residents are excellent. I would happily recommend Lyncroft Care Home to others seeking this type of care.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

Thank you for your lovely review. Your sister is an absolute delight to care for, and we love welcoming all her family in to spend time with her and enjoy our events and entertainment. Thank you for supporting us.


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Review from Adrian G (Son of Resident) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since taking up residency at Lyncroft Cate Home, my mother tells me she has felt safer, cared for and very comfortable. It was a big step for her to leave her home, and it was a great relief when she was so happy at Lyncroft. Whenever I visit, the staff are friendly and make visitors feel at home
when they are visiting their loved ones.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

Thank you so much for your very kind words. We are so glad your mother feels safe and happy. She is a delight to care for and we appreciate the support of her family. Thank you


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Review from A G (Daughter of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has recently moved to Lyncroft Care Home where the change in him has been immediate. Such lovely caring staff who have not only helped him to settle in well but who have made life so much happier and easier for him and for us. Just knowing he is safe and being well looked after means the world
to us. Dad is responding so well to the staff who all show such genuine care and love for him. They have all taken the time to get to know him and support him.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

Thank you so much for your lovely words, they mean so much to us. It is an absolute pleasure to care for your father who is a delightful gentleman and we are so glad you chose Lyncroft.


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Review from L C (Daughter-in-law of Resident) published on 28 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was a resident of Lyncroft Care Home from March 2022 until August 2022 when she sadly passed away. The home is very cheerful with immaculate decor. It was a pleasure to go and visit. Her room was spotlessly clean and she came to regard her room as 'home', which was a great comfort to
all her family. The staff were always bright, cheerful and caring, and answered any questions that we had about mother's care. Her end of life care was carried out with dignity and respect and everyone at the home provided comfort to the family.

Reply from Mel Cushen, Customer Relations Advisor at Lyncroft Care Home

Thank you for your kind words, it was an absolute privilege to care for your Mother-in-law, she was a pleasure to get to know. She became a treasured part of our Lyncroft family


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Current Review Score: 10.0 (9.967)

Overview of Review Score

The Review Score of 10 (9.967) out of 10 for Lyncroft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.967 for Lyncroft Care Home is calculated as follows: ( (148 Excellents x 5) + (5 Goods x 4) ) ÷ 153 Ratings = 4.967

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lyncroft Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (2)

Clair

Clair Taylor

Job Title: Home Manager

Joined: 2009

Clair has worked at Lyncroft Care Home for ten years starting as a kitchen assistant and then moving over to care.


Clair has worked her way to Deputy Manager, now Home Manager, she loves Lyncroft as it's like one big family. The staff make it like family, now with Clair leading the team.


Hannah

Hannah Mills

Job Title: Senior Customer Relations Manager

Joined: 2024

Hannah is our Senior Customer Relations Manager at Lyncroft Care Home. She is responsible for ensuring the transition of your loved one into our home is as smooth as possible. Hannah takes a great deal of care to get to know each resident and their family.


Frequently Asked Questions about Lyncroft Care Home

What types of Care is Lyncroft Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lyncroft Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Lyncroft Care Home have?

There are 53 Single Rooms.

What are the Facilities & Services at Lyncroft Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lyncroft Care Home to the centre of Wisbech?

0.4 mile(s) as the crow flies, distance by road may be significantly further.